MILTON ROBERTS 915-355-7200(c) ♦ 745 High Trail Rd., Cibolo, TX 78108 ♦ teamrob31@gmail.com

Pursuing an opportunity in a challenging position as a HR Director, Manager, and Recruiter identifying business changes, needs and assessing the impact of those changes while capturing, analyzing and documenting requirements. Empowering professional who is principled, level-headed, detail-oriented, positive and leads others by example, makes informed decisions, and focus on the big picture while demonstrating servant leadership and delivering expertise in:

CORE COMPENTENCIES

Operations Management Human Resources Project ManagementQuality Management Recruiting/Hiring/Retention Procedure ImprovementConflict Resolution Diversity Management Training/DevelopmentPolicy/Process Development Employee Relations Program Development/ExpansionTeam Player/Leader Organizational Restructuring Public RelationsSupervision Compensation/Benefits Community Relations

ACCOMPLISHMENTS

Managed Human Resources Operations and Personnel Resourcing: At 10th Air and Missile Defense Command and U.S. Army Fort Bliss, 1st Armored Division. These responsibilities carried the complexities of a city mayoral staff relationship as well as the relationships between the numerous agencies associated with the installation servicing over 35 thousand Soldiers and civilian personnel. Established a Human Resources University to bridge the gap through talent management and education to better help with understanding and functionality of the organization as a whole. Resourced an Army Division comprised of 28 thousand personnel into an already functioning infrastructure at Fort Bliss to enhance personnel capabilities as well as combat power. Worked closely with the Installation Management Command to shape the Army’s Sponsorship Program.

Educational Initiatives: Chaired a committee which was focused on bringing education to Soldiers while maximizing benefits of colleges being located on post and at unit areas. Established Spanish as a second language platform at Fort Bliss which facilitated a smooth transition for Soldiers and civilians who were new to the city of El Paso.

International Instructor/Facilitator: While assigned to the Army’s elite Special Forces 10th Group, responsible for building the curriculum as well as instructing the fundamentals of organizational HR mechanics, in several European countries and other countries around the world.

RELEVANT PROFESSIONAL EXPERIENCE

Human Resource Director (08/2009 to 10/2016) – United States Army (Various Locations)Served as strategic adviser on all departmental restructuring, workforce planning and business realignments. Conducted Talent Review and Succession Planning sessions to determine organizational deficiencies and built development plans to fill gaps. Partnered with senior leadership to evaluate and determine contract renewal or termination.

Key Achievements Managed all HR functions for a 3,500 personnel command. Executed instruction as part of the Advanced Weapons

training team as well as the Combined Arms Training Team for the Georgia Train and Equipment program in the Republic of Georgia which was to enhance their country’s military capability

Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintained compensation; determined production, productivity, quality, and customer-service strategies; designed systems; accumulated resources; resolved problems; implemented change

Implemented human resources strategies by establishing department accountabilities, included talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records

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management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations

Developed human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligned monetary resources; developed action plans; measured and analyzed results; initiated corrective actions; minimized the impact of variances

Developed organization strategies by identifying and researching human resources issues; contributed information, analysis, and recommendations to organization strategic thinking and direction; established human resources objectives in line with organizational objectives

Complied with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions

Human Resource Manager (02/2002 to 08/2009) - United States Army (Various Locations)Completed analyses of business goals, objectives and needs of the general business environment. Planned and designed business processes along with recommendations and changes in order to improve and support business activities.

Key Achievements Developed and implemented HR strategies and initiatives aligned with the overall business strategy Supported current and future business needs through the development, engagement, motivation and preservation

of human capital centered on servant leadership Developed and monitored overall HR strategies, systems, tactics and procedures across the organization Bridge management and employee relations by addressing demands, grievances or other issues Nurture a positive working environment Managed the recruitment and selection process Oversaw and managed a performance appraisal system that drives high performance Maintained pay plan and benefits program Assessed training needs to apply and monitor training programs Reported to management and provided decision support through HR metrics Ensured legal compliance throughout human resource management Directed personnel training, and labor relations activities Identified staff vacancies and recruit, interview, and selected applicant Served as a link between management and employees by handling questions, interpreting and administrating

contracts, and helping resolve work-related problems to foster positive working environment Managed a staff which is responsible for resourcing 780 Soldiers; Trained the HR community on pertinent issues

unique to the command and communicate changes in the field for approximately 130 HR military and civilian personnel

Responsible for guidance and structure of course development for the Army’s premier Senior Leaders course. Supervised and mentored four Civilian Developers

Provided policy and direction to conduct, supervise, and coordinate audits and investigations relating to the programs and organization operations in the Special Operations community

Recruiter (02/1994 to 02/2002) - United States Army (Various Locations)Contacted, interviewed, and advised civilian personnel to obtain qualified applicants for enlistment into the Army.

Key Achievements Contacted representatives of schools, public officials, personnel managers, parents of prospective applicants,

religious and civil leaders, and others to present the Army as an employment and career opportunity Presented formal and informal talks on advantages of the Army at civic and service organizations and student

bodies Distributed and displayed recruiting publicity material Established liaison with local radio, television, and newspaper agencies. Wrote, edited, or presented recruiting

material for use by local communications agencies. Lends and exhibits motion pictures for civic, fraternal, and service organizations and educational institutions

Interviewed and counseled prospective enlistees

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Discussed individual aims and goals to include security, personal aptitudes, training opportunities, job satisfaction and stability, advancement, prestige, and military life

Explained Army benefits including: medical care, dependent allowance, housing, reenlistment bonus, retirement program, military/civilian educational opportunities, travel, recreational benefits, and all similar programs.

Evaluates applicants' occupational, educational, and psychological background to determine Army programs with specific individual appeal

Explained occupational and organizational structure of the Army to applicants, parents, and interested groups of individuals

Administered and scored screening physical examination, and enlisted screening test of applicants and counsels with regard to reasonable occupational aspirations within the Army

Counseled disqualified applicants. Assisted in administration of Armed Services Vocational Battery (ASVAB) and explains results to school officials and students.

Advised applicants of disqualification's which are waiver able and assists preparation 

Safety Officer (10/1996 to 11/2015) - United States Army (Various Locations)Planned, administered, and directed the US Army employee health and program, this included, but is not limited to, Safety, Loss Control, and Training activities for the US Army that support the workers' compensation, general liability, property and other Risk Services programs. 

Key Achievements Developed and directed the implementation of goals, objectives, policies, procedures and work standards for the

section Managed and directed the work of assigned staff; selected staff and provided direction in professional development Assisted in the employee relations function by researching information for grievance resolution and participated in

labor negotiations Managed the design and implementation of preventative safety programs to develop and promote an effective loss

control culture. Managed the design and administration of safety program-related policy and procedure Directed the conduct of safety related training and inspection programs Developed and/or directed the development and implementation of programs and policies to accomplish

improvement and attainment of workers' compensation program goals and objectives Provided technical support, conferred with and interprets policies, procedures and regulations to senior leadership

and supervisory staff, representatives of employee organizations and employees; provided information to the public regarding department policies and procedures

Managed various analytical studies; prepared reports, correspondence and a variety of written materials Assisted departments with compliance and implementation of departmental safety programs

TECHNICAL SKILLS

Software: Microsoft Office (2003, 2007, 2010), SharePointOperating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8

EDUCATION

Masters in Leadership Studies, University of Texas at El Paso, El Paso, TX, 2012Bachelor of Business Administration, Baker College, Flint, MI, 2010Senior Leader Executive Training, U.S. Sergeants Major Academy, Fort Bliss, TX, 2010Small Group and Distant Learning Instructor, U.S. Army Sergeants Major Academy, Fort Bliss, TX, 2008

VOLUNTEER AFFLIATIONS

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USO/RP6 Veterans Outreach Transition Program, Senior Mentor, San Antonio, TX, 2016 Young Men Leadership Academy, Big Brother Mentor, San Antonio, TX, 2016Habitat for Humanity, General Labor Volunteer, San Antonio, TX, 2016 Boys and Girls Club, Big Brother Mentor, East Side San Antonio, TX, 2016

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