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Mike WadzinskiDirector
Quality, Safety and Mission Assurance
CQSDI
Approved for Public Release 17-MDA-9158 (27 April 17)
DISTRIBUTION STATEMENT A. Approved for public release; distribution is unlimited.
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• Bottom Line Up Front (BLUF)
• QS Organization
• MDA Assurance Provisions (MAP) Rev B and Rev C
• Parts, Materials, and Processes (PMAP) Rev B, PM 86 and Rev C
• MDA Assurance Reps (MAR) Locations and Regional Plan
• FY 18 Assessment Summary and Pareto
• Significant Quality Trends
• “Made for MDA” Campaign
• Conclusions
Agenda
Approved for Public Release 17-MDA-9158 (27 April 17)
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BLUF
• Why Quality is Important
• Every part and every process matters, and for that reason everyone, up and down the supplier chain, has a critically important job – to ensure the Ballistic Missile Defense System (BMDS) is of the highest quality. This is an imperative for the defense of the nation.
• The cost of a defect can be costly. When an interceptor or another part of the BMDS does not work, we cannot do our mission.
Approved for Public Release 17-MDA-9158 (27 April 17)
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QS ORGANIZATION
Bus Ops (HSV)
QS
BMDSSafety Officers
(COS)
QSC
Parts, Materials &
Processes (HSV)
QSP
Mission Assurance(HSV)
QSABMDS Safety (HSV)
QSS
BMDS Quality(HSV)
QSQ
Safety & Occupational Health (HSV)
QSH
BMDS Sensors (HSV)
SNQ
Terminal High Altitude Area Defense
(HSV)
THQ
Israeli Cooperative Program (HSV)
IPQ
Ground-based Midcourse Program (HSV)
GMQ
C2BMC(HSV)
BCQ
Aegis BMD (DAHL)
ABQ
Targets & Countermeasures (HSV)
TCQ
Advanced Technologies (HSV)
DVQ
Advanced Technology, Directed
Energy & Sensor Technology (ALBQ)
DVLQ
LEGEND:MDA Civilian OGA Civilian
Matrix MiDAESS
Verification(TUC)
QSV
Chief Engineer(HSV)
QS
BMDS Assurance
Integration (COS)
QS Director (HSV)Mike Wadzinski
QS
Deputy Director(HSV)
QS
Fin Mgmt(HSV)
QS
QSI
Approved for Public Release 17-MDA-9158 (27 April 17)
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MDA Assurance Provisions (MAP) Revision B• Approved 13 June 2014• Implementing on all new contracts; assessing existing contracts• A standardized set of 14 Quality, Safety, and Mission Assurance
provisions, requirements, and processes for missionand safety critical items:
MDA Assurance Provisions (MAP)3.1 Management3.2 Design and Development3.3 Software and Firmware3.4 Technical and Mission Assurance Reviews3.5 Reliability, Maintainability, and Availability3.6 Parts and Materials Control Program3.7 Integrated Test and Evaluation Program3.8 Test, Meas.,and Diagnostic Equip. & Stds.3.9 Interface Management3.10 Configuration Management3.11 Control of Nonconforming Items & Materials3.12 Fabrication and Quality3.13 Supplier Management3.14 Safety
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Goal is June 2019 Publication
• Primary focus will be to include new/updated SAE AS9100 requirements and new DoD directives for software assurance
• QS solicited industry input via MDA programs.
MAP Revision C
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Applicable Documents (References)Government and Commercial
• PMP Management Structure, Roles, and Responsibilities
PMP Board, PMP Control Board, PMAG
• PMP Requirement examplesElectrical, Electronic, and
Electromechanical (EEE) PartsMaterialsCorrosion PreventionProhibited Parts and MaterialsPMP Quality RequirementsCounterfeit PartsRadiation Hardness AssurancePMP QualificationCommercial Off the Shelf (COTS)
ManagementFailure Analysis Environmental ControlsHandlingPreservation, Packaging and Storage
Parts, Materials, and Processes (PMAP)Rev B
Appendices- Derating- Plastic Encapsulated - Microcircuit (PEM)- COTS- Radiation Hardness - Assurance- Prohibited PMP - PMAP Data Items- Corrosion - Prevention
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Parts, Material and Processes Requirements Verification• Program Managers will implement a PMP requirements
verification process for all MDA mission and safety critical hardware contracts.
• The PMP verification process will be based upon the program’s approved PMP plan and include a schedule of planed contractor-led onsite PMP baseline and maintenance verification assessment at subcontractor facilities.
• Emphasis on the following:• Proper handling and storage of moisture sensitive EEE parts and wire
• Appropriate derating of EEE parts
• Receiving inspections to ensure XRF to detect pure tin, gold plated
leads and PIND testing
• Proper assessment of product change notices (PCNs)
• Procurement from authorized sources
MDA Policy Memo 86
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Goal June 2019 publication• Collaborative effort with industry• Focus Areas
- Part selection- Parts age control - DPA- Lead free (pure tin)- Prohibition of copper wire bonds- Product Change Notices (PCNs) and Requalification- Advanced technology- Realigning requirements with MAP - Supply Chain Risk Management (SCRM) – Logic Devices - Radiation hardness- New category R for fixed radars Heritage appendix- COTS
PMAP Rev C
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Are located at critical manufacturing sites and integration facilities across the USA.
• Ensure MDA requirements are met at their location(s).• Provide independent, unfiltered technical and quality
assessments to MDA Senior Leadership. • Ensure industry best-practices are present at sites. • Share lessons learned across all MDA programs. • Assess lower-tier suppliers via the MAR Regional Plan.
MDA Assurance Representatives (MARs)
Approved for Public Release 17-MDA-9158 (27 April 17)
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Vandenberg AFB
Aerojet RocketdyneSacramento, CA
Pacific ScientificHollister, CA
NGISChandler, AZ
Honeywell & Pac SciChandler, AZ
RaytheonTucson, AZ Ft. Greeley, AK
NGIS AvionicsSalt Lake City, UT
NGIS MotorsMagna, Clearfield and Promontory UT
MDIOCColorado Springs, CO Eagle Picher
Joplin, MO RaytheonWoburn and Andover
NGIS TargetsHuntsville, AL
Lockheed MartinCourtland, AL
Aerojet RocketdyneARCAOrlando & Cape Canaveral, FL Lockheed* Oldsmar, FL
Honeywell Clearwater, FL
Aerojet Rocketdyne /Lockheed / Raytheon*Camden, AK
West Region
East Region
Lockheed MartinMoorestown, NJ
NGISElkton, MD
Raytheon/BoeingHuntsville,AL
BAE*Nashua, NH
MDAHuntsville, AL
MDA/QS MAR LOCATIONS
Lockheed Matrin*Chelmsford, MA
L3 East*Bristol, PA
* Interim Coverage
Approved for Public Release 17-MDA-9158 (27 April 17)
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Purpose: Expand the footprint of the current MARs to cover additional sites utilizing a regional approach to supplier management.
Background: Based on previous QS supplier assessments, many quality issues exist at lower tier suppliers. This plan was developed in Jan 2013 to provide visibility into the sub-tier supply chain, to identify similar issues and mitigate the risks.
• The MRP consists of small scale visits to suppliers (1or 2 MARs) that are conducted on a non-interference basis. Specified criteria are evaluated.
• MRP Phase I in 2014 covered 35 companies. • Phase II in Feb 2015 added 42 companies. • Phase III in Feb 2016 added 48 companies. • Phase IV in Mar 2017 added 20 companies.
• Companies selected based on complexity of hardware, critical function of hardware within the system, program requests, history of quality issues and production status.
MAR Regional Plan
Approved for Public Release 17-MDA-9158 (27 April 17)
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FY18 Assessment Summary
Tier Duration Date Completed
# of Teams Notes
2/3 4 Days 10 Oct 2017 4 42 Findings – 40 Deficiencies; 2 Observations2 4 Days 20 Nov 2017 3 25 Findings – 21 Deficiencies; 4 Observations1 8 Days 18 Dec 2017 8 83 Findings – 78 Deficiencies; 5 Observations2 4 Days 16 Jan 2018 5 29 Findings – 29 Deficiencies
2/3 4 Days 5 Feb 2018 6 45 Findings – 39 Deficiencies; 6 Observations2/3 5 Days 26 Mar 2018 7 74 Findings – 64 Deficiencies; 10 Observations3 3 Days 14 May 2018 4 17 Findings – 16 Deficiencies; 1 Observation1 5 Days 11 Jun 2018 5 24 Findings – 21 Deficiencies; 3 Observations2 4 Days 9 Jul 2018 5 60 Findings – 59 Deficiencies; 1 Observation
FY18 Assessment Summary• 9 Locations • 399 Total Findings.
• 367 Deficiencies (92%), 32 Observations (8%)
Approved for Public Release 18-MDA-9539 (7 March 2018)
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QS MAP Core Assessments FY18
Approved for Public Release 18-MDA-9539 (7 March 2018)
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Significant Quality Trends
• Not properly implementing “Test Like You Fly” • Software logic error and inadequate software testing on air-launched target
• Loss of target and “no test”• Target extraction software incorrectly aborted rocket motor ignition
• G-Switch failure• Failed test• Centrifuge did not adequately represent flight acceleration
• Arm-Fire Device• Failed test (potential contributor)• Ground testing different from flight use
• COTS issues
• PMP related failures
• Updated requirements in work – BOM, DPA, PCNs, Detailed Checklist
• Pure tin components, leads, and inadequate CCA conformal coating
• Tin whiskers induced electronics card failures
Approved for Public Release 18-MDA-9539 (7 March 2018)
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• Purpose• Ensure all MDA suppliers of safety and mission critical
components are aware that:• They are building products for MDA• The quality of their components are key to ensure safe and
reliable MDA systems• Program Supplier/Quality Days• Products
• Made for MDA Video – Updated Introduction by Lt Gen Greaves• Made for MDA Posters, Calendars, Badge Cards, Stickers
• Distribution• Direct Distribution via mail• MDA Website• Program Supplier/Quality Days• MAP/PMAP Training Events
“Made for MDA” Campaign
Approved for Public Release 17-MDA-9158 (27 April 17)
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Made for MDA
Approved for Public Release 17-MDA-9158 (27 April 17)
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• Quality is a requirement, not an option• MAP/PMAP provide guidance to suppliers on MDA Quality, Safety
and Mission Assurance requirements• MDA continues to update QSMA standards
• MARs increasing lower tier supplier assessments
• MDA Assessments finding more issues than they should
• Supply chain needs greater attention• MDA using “Made for MDA” Campaign, MAR Regional Plan and
Supplier Quality Days to reach lower into supply chain to emphasize quality
Conclusions
Approved for Public Release 17-MDA-9158 (27 April 17)
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QS POC’s for MAP/PMAP
• Chris Miller - MAP - [email protected]
• Jonathon Ahlbin – PMAP – [email protected]
Questions?