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Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

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Page 1: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migrating from IBM Lotus Notes to Microsoft Exchange Server

Charlie ChungLead Program ManagerExchange ServerMicrosoft Corporation

MSG308

Page 2: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

What We Will Cover

Overview of Migration Process

Microsoft Exchange Server Migration Tools

Coexistence

Quest Migration Tool

Considerations for Lotus Notes Application Migration

Customer Case Study: Accenture

Resources and Next Steps

Page 3: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Why Exchange Server 2003 and Microsoft?

Lower total cost of ownership (TCO)Consolidate servers and sites

Flexibility: messaging versus applications

Integrated Mobile Features

Leverage a broad set of third-party solutionsand large pool of expertise

Leverage existing investmentsMicrosoft Windows Server 2003

Active Directory directory service

Microsoft Windows SharePoint Services

Microsoft Office Outlook 2003

Leverage current and future collaboration solutionsMicrosoft Office Live Communications Server 2003

Microsoft Office System

Windows Server 2003 Rights Management Services

Page 4: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migration Scenario

Desktop EnvironmentDesktop EnvironmentExtend/Co-exist: Outlook with Connector to Notes/Domino, Outlook Web Access Client Migrate: Migrate Notes Client to Outlook/Office

Directory Directory EnvironmentEnvironmentExtend/Co-exist: Active Directory and Domino Directories can coexistMigrate: Migration tools for Active Directory

Messaging Messaging EnvironmentEnvironmentExtend/Co-exist: Messaging and calendaringMigrate: Move Mailboxes and Messaging infrastructure

Application Application EnvironmentEnvironmentConsolidate: Non-critical, legacy app’sExtend/Co-exist: Access Notes/Domino applicationson Microsoft platformMigrate: Migration tools for applications, and improve application capabilities and supportability

Mail Applications

Directory

Client Access

Page 5: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migration/CoexistenceDirectory and Messaging Environment

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CalendarConnector

Mailbox Migration Tool

Two Way Message Flow

Outlook Client

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Do

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Notes Client

Page 6: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Messaging Migration Process

Build a solid foundation for migration

Provide coexistence between Lotus Notes and Microsoft Exchange

Directory coexistence

Messaging coexistence

Calendar coexistence

Plan Client StrategyOutlook, Notes, Web Access

Outlook Notes Connector

Execute an easy migration

Page 7: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Build on a Solid FoundationDocument the Lotus Notes environment

Servers, mailboxes, sites, network links, Simple Mail Transfer Protocol (SMTP) gateways

Administration and responsibilities

Client environmentDesktop, versions, security

Support, for example non-delivery reports (NDRs), Domain Name System (DNS)

Install a solid Exchange Server environmentCapacity planning

Destination server and sites up and running

Antivirus, anti-spam, backup/recovery, third-party applications

Internet mail and other connectors installed

Administration and support infrastructure

Client strategy in place/Outlook training

Pilot users

Page 8: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Coexistence

Goal: Interoperability between Lotus Notes and Exchange Server

Directory synchronizationLotus Notes Directory and Windows Active Directory

Calendar synchronizationFree/Busy available to all Lotus Notes and Exchange Server users

Messages transfer between Lotus Notes and Exchange Server

Page 9: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migrating Users to Exchange Server

Testing and piloting the migrationEvaluate tools, limitations, partner options

Consider speed and capacity

Be aware of dependencies

Migrate by workgroups or departments

Scheduling

Impact on help desk support staff

What to migrateMailbox, external recipients, resources, distribution lists

Page 10: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Exchange Server 2003 Migration and Coexistence Tools

Ships with Exchange Server 2003 CDExchange Connector for Lotus Notes

Two-way directory synchronizationTwo-way message and meeting request flow

Exchange Calendar Connector for Lotus NotesFree/Busy scheduling

Migration Wizard

Partner and Other ToolsQuest Outlook Connector for IBM Lotus Domino

Exchange Server 2003 also includes tools for Novell GroupWiseInternet Message Access Protocol (IMAP) or Lightweight Directory Access Protocol (LDAP) mailOther programs

Page 11: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Install Lotus Notes Tools from the Exchange Server 2003 CD

Page 12: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 13: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Single Connector

Page 14: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Multiple Connectors

Page 15: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Directory Synchronization Using the Exchange Connector for Lotus Notes

Different directoriesLotus Domino Directory

Active Directory – Windows and Exchange Server

Synchronization has two components:Synchronize recipients in Active Directory toDomino Directory

Synchronize recipients in Domino Directory toActive Directory

Usually installed on a dedicated Exchange server

Scheduled or executed on demand

Page 16: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Directory Synchronization Using the Exchange Connector for Lotus Notes

Page 17: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Directory Synchronization Using the Exchange Connector

Define target containers in Active Directory and specify synchronization rulesDefine filter rules – include or exclude some users from synchronizationChoose to synchronize contacts in Active Directory to Domino DirectoryChoose to synchronize groups or distribution lists between Active Directory and Domino Directory

Directory is not expanded (member lists) Set up mapping attributes between Active Directory and Domino DirectoryFrom Domino Directory to Active Directory, for new user creation, choose one:

Disabled Windows User accountNew Windows User accountWindows Contact

Domino resource –> contacts in Active Directory

Page 18: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Message Transfer Between Exchange Server and Lotus Notes

Exchange Connector for Lotus NotesConverts messaging and meeting requests, and formats them between systems

Some features lost in message transferReply By, All Day Meeting Requests, voting buttons, Expiration date

Some message properties lostSuperscripts, subscripts, bullets

Page 19: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Calendar Coexistence Free/Busy Sharing

Exchange Calendar Connector for Lotus NotesInstalled on an Exchange server

Can be the same server where the Exchange Connector for Lotus Notes is installed

Also install the Lotus Domino API on a Lotus Notes client running on this Exchange serverFree/Busy information in public folder

SCHEDULE+ FREE/BUSY

Configurable: number of days of free/busy, update interval

Page 20: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 21: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Free/Busy Calendar Synchronization

Page 22: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Time to Migrate

Foundation is builtClean up existing Lotus Notes/Domino environment

Everything is scheduled

Directory synchronization is working

Message and meeting flow is working

Calendar, free/busy is working

Training is completed

Outlook rollout in progress or completed

Time to use the Exchange Migration WizardPreserves ability to reply

Migrates "rich" information from Lotus Notes to Exchange ServerMessages, documents and attachments, calendar

Page 23: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

NeutralNeutralFormatFormat

Exchange Server Migration WizardThe Two-Step Process

ImporterImporterExtractorExtractorLotus NotesLotus NotesExchange Exchange Server 2003Server 2003

Step 1:Step 1:ExtractExtract

Step 2:Step 2:ImportImport

Page 24: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Migration Wizard

Every mailbox needs an associated, active Active Directory account

Option 1: find an existing account in Active Directory that will be mailbox enabled

Option 2: create a new account in Active Directory and mailbox enable it

Existing contacts will be removed from Active Directory and attributes will be merged

Page 25: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Exchange Migration Wizard

Page 26: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Verifying and Matching Lotus Accounts to New or Existing Windows Accounts

Page 27: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Last Steps on Migration

Check application event log for informationVerify execution

Review any warnings or errors

Calendar itemsVerify calendar file (*.sc2) is generated and sent to each migrated user

Each user to save attachments and import the saved attachment into Outlook

How long do you leave the connector and legacy Lotus Notes environment in place?

Page 28: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Quest Migration Tools

Product listNotes Migrator for Exchange

Advantages in these areas:Directory Data

User Data

Accuracy

Automation

Page 29: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Directory Data

Directory provisioningMigrates public Distribution Lists

Migrates Internet Aliases

High performanceAllows for the migration of multiple users at once

Can be changed as the migration is occurring

Page 30: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

User Data

Migration of Personal Address BooksConverts Personal Address Books into contact folders

Automates Personal Address Book Replication

Personal Distribution Lists are migrated

Migration of archived dataConverts Notes Local Stores to corresponding .pst files

Recurring appointments in Calendars are preserved

Attendee status at meetings preserved

Page 31: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Accuracy

Retains message formattingPreserves HTML formatting

Address conversion during migrationMaintains reply ability

Notes connector can be removed after migration

Page 32: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Automation

Migrates directly to Exchange server or .pst filesNo manual import of calendar or other data required

Automates required Notes AdministrationSets forwarding from Notes to Exchange as users are migrated

Optionally hide migrated users from Notes

Disables foreign directory sync

Page 33: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Automation (cont’d)

Automates required Exchange AdministrationConvert Active Directory objects into mailboxes

Removes forwarding from Exchange to Notes as users are migrated

Page 34: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Notes Applications Application Examples Guidance

Inactive or Duplicate Applications (60% estimate)

Team rooms, discussion dbs,

document libraries

Consolidate/Extend/

Archive

Simple or Moderate Complexity Applications (30% est.)

Data-centric applications

Document libraries, contact databases

Migrate to Windows SharePoint Services

Non data-centric applications

Travel requests, Help Desk requests, Simple expense reporting, customer tracking, purchasing, email w/Notes form

Migrate to WSS/ InfoPath templates

Workflow ISV partners: Sourcecode (k2.net), Captaris, Nintex, Skelta

Mobile ISV partner: Addesso

Team solutions Notes default team sites, QuickPlace sites, Notes default portal

Migrate to Windows SharePoint Services

Complex Line of Business Applications (10% estimate)

May includes complex workflow or have an external application or data dependency

Insurance claims processing, HR, Finance, CRM

Co-exist until ready to re-evaluate business process and build new with consulting services

1) web enable (apps where need to view info)

2) web services (apps with business process/user interaction)

NotesNotesDatabase (NSF)Database (NSF)

NotesNotesDatabase (NSF)Database (NSF)

SubSub InstantiateObjects InstantiateObjectsSetSet s s == New NotesSession New NotesSessionSetSet db db == s.CurrentDatabase s.CurrentDatabaseSetSet note note == s.documentcontext s.documentcontext

End SubEnd Sub

SubSub InstantiateObjects InstantiateObjectsSetSet s s == New NotesSession New NotesSessionSetSet db db == s.CurrentDatabase s.CurrentDatabaseSetSet note note == s.documentcontext s.documentcontext

End SubEnd Sub

Presentation

Business Logic

Data

Typical Lotus Application Environment

ComplexSimple to Moderate

30%

10%

60%

Inactive/Duplicate

Page 35: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Microsoft Application Analyzer 2003 for Lotus NotesAudit and analysis for planning

Exchange Server Application Analyzer 2003 for Lotus Notes – downloadhttp://www.microsoft.com/downloads/details.aspx?familyid=b6f78d8e-184f-49c4-bb1f-ee9a82b0893b&displaylang=en

Reports pertinent information Number and types of elements

Size and usage

Number and location of replicas

Functional differences

Analyses to provide:Scale and complexity

Descendant and consolidation

Migration recommendation

Summarizes information for decision making

Page 36: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Session Summary

Have stable structure to begin with

Use Exchange Coexistence toolsConnector for Lotus Notes for directory, messaging

Calendar Connector for free/busy

Use Messaging Migration ToolExchange Server 2003 Migration Wizard for Lotus Notes

OR

Partner tool: www.quest.com

Page 37: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Summary

Notes Application MigrationDownload MS Application Analyzer for Lotus Notes

http://www.microsoft.com/downloads/details.aspx?familyid=d94c5719-570d-4adb-b449-70e1e42cbfc5&displaylang=en

Plan and test, and migration will be easyRead the Exchange Server 2003 Interoperability and Migration Guide

http://www.microsoft.com/technet/prodtechnol/exchange/2003/library/interopmig.mspx

Page 38: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Next StepsOrder the Exchange Server 2003 CD Evaluation Kit https://microsoft.order6.com/exchange2003eval/ Free Exchange Server 2003 Virtual Lab http://www.microsoft.com/technet/traincert/virtuallab/exchange.mspx Free 45-day Windows Server System Evaluation DVD http://www.ms-answers.com/it/login.aspx

Page 39: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Lotus Notes to Exchange Server Messaging Migration Tools

Ships on the Exchange Server 2003 CDLotus Notes Connectors, Calendar Connector, Migration Wizard

Outlook 2002/2003 – Notes Connectorhttp://go.microsoft.com/fwlink/?LinkId=25930

Partner toolsQuest www.quest.com

Compusven www.compusven.com

Binary Tree www.binarytree.com

Proposion www.proposion.com

Page 40: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Resources

Exchange Server 2003 Interoperability and Migration Guidehttp://www.microsoft.com/technet/prodtechnol/exchange/2003/library/interopmig.mspx

Lotus Notes Migration Informationhttp://www.microsoft.com/exchange/techinfo/interop/notes.asp

Analyst reports, case studieshttp://www.microsoft.com/exchange/techinfo/interop/notes.asp

Lotus Notes Tools and Tips Migration Webcasthttp://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032254651&Culture=en-US

Page 41: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

We invite you to participate in ourWe invite you to participate in our online evaluationonline evaluation on CommNet,on CommNet,

accessible Friday onlyaccessible Friday only

If you choose to complete the evaluation online, If you choose to complete the evaluation online, there isthere is no need to complete the paper evaluationno need to complete the paper evaluation

Page 42: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 43: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

© 2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Page 44: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 45: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308

Microsoft Application Analyzer 2003 for Lotus NotesAudit and analysis for planning

Exchange Server Application Analyzer 2003 for Lotus Notes – downloadhttp://www.microsoft.com/downloads/details.aspx?familyid=b6f78d8e-184f-49c4-bb1f-ee9a82b0893b&displaylang=en

Reports pertinent information Number and types of elements

Size and usage

Number and location of replicas

Functional differences

Analyses to provide:Scale and complexity

Descendant and consolidation

Migration recommendation

Summarizes information for decision making

Page 46: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 47: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308
Page 48: Migrating from IBM Lotus Notes to Microsoft Exchange Server Charlie Chung Lead Program Manager Exchange Server Microsoft Corporation MSG308