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Registration In this section: Creating a new user account. In my.IELTS Essentials a user account must be created to save your booking and register you within the system. 1. Register as a new user and create a new account 2. Create a test booking and register to save the booking Creating a new account To create a registration and new account: fill in registration form, accept terms and conditions, and confirm details To Create a New User Account: Step Action 1 To Register as a new user without first making a booking: From the Home page Select the Register for an account link below the login fields.

MIE Candidate user guide - IDP IELTS MEidpielts.me/ar/wp-content/uploads/2014/05/MIE-Candidate-user-guide… · Microsoft Word - MIE Candidate user guide.docx Author: Shayla Malek

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Page 1: MIE Candidate user guide - IDP IELTS MEidpielts.me/ar/wp-content/uploads/2014/05/MIE-Candidate-user-guide… · Microsoft Word - MIE Candidate user guide.docx Author: Shayla Malek

Registration

In this section:

• Creating a new user account.

In my.IELTS Essentials a user account must be created to save your booking and register you within the system.

1. Register as a new user and create a new account 2. Create a test booking and register to save the booking

Creating a new account

To create a registration and new account:

• fill in registration form, • accept terms and conditions, and • confirm details

To Create a New User Account: Step Action

1 To Register as a new user without first making a booking: • From the Home page Select the Register for an account link below

the login fields.

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2 To fill in the registration form enter the mandatory fields: • Email Address • First Name • Last Name • Nationality • Title • Date of Birth • Gender • First Language • Either a telephone or mobile number • Occupation level • Occupation sector • Education level • At least the first line of the address • Post code/Zip • Country

3 Scroll down to find the Continue button. Click this button.

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4 The Terms and Conditions pop up window will display.

5 Scroll to the bottom to find the check box:

6 Click Continue to close the window

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7 The Confirm Details screen will display. Check the details and scroll down.

8 Click the Confirm button.

9 A confirmation message will display:

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Booking a Test

In this section:

• Finding and booking a test

Searching for and booking a test

When completing a booking you must:

• search for the test you want to book • log in (if you already have a user account) or register (to create a new

account) • enter your details • process the payment (pay now, or opt to pay later)

To Complete a booking Step Action

1 First, search for a test session go to the Home Page: • Click in the Location field

2 A pop-up window will appear so that you can select where you would like to

sit the test. • Select the Country • and location

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3 The locations will appear.

Select the one where you want to view the available tests times for.

4 The window will close and return you to the Home page with your location selected. You can now select if you have any special needs and a particular date you want to search on, or just search by the location.

• Click Find session to show you the available test session dates.

5 A message will show with details of the things you will need in order to complete the booking. Select OK to close the message and continue looking for a test time.

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All the available test session times for that location will show. • Select the one you want by clicking the radio button beside the times. • Select Continue.

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At this point if you wish to go ahead with the booking you can either: • Select Login to use your existing account details if you already have

them OR

• Continue to register for a new account and then finalise the booking.

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8 In this example I am a new user so I will just select Continue.

9 The next step of the booking wizard shows – Step 3 Candidate Details

page. • If you are registering as a new user this page will have blank fields,

ready for you to fill in your details. • Fill in all the required fields and select Register.

Note: If you log in as an Existing User all your details will be shown. You

can edit them to make sure they are up to date and correct. Once you are happy with all the details select Continue to go to the next step.

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10 The page will refresh and tell you if you have left any required fields out. It will also now give you the ability to add your identification information.

11 To select the type of identification:

• select the identification from the drop down list • click Select button

12 To add the identification number: • enter ID number • enter Expiry Date • click Save

Scan the document into your PC. 13 To attach a scanned copy of the identification document:

• Click Browse to find where you have a copy of the scan on your computer

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14 To locate the scanned document: • browse the files • select the scanned document • click Open button • this will close the browser window and return you to MIE

15 • Click Upload Document button

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16 The uploaded document will now display.

17 To enter rest of the application details:

• click Continue button • select the reason why you are taking the test from the drop-down list • select the country that you are intending to go to from the drop-down

list • select Yes or No depending if you have taken the test • If you have any special requirements select Yes and enter the details,

otherwise select No. • click Continue button

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18 To select the option of adding recognising organisation:

• Click Add to open the pop-up window

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19 • select organisation from the drop-down list • enter the name of the contact person, if required • enter a case/file number, if appropriate • click Save button

20 The Recognising Organisation is now displayed and can be edited or deleted. To complete the application: click Continue button

• If you wish to cancel the booking at this stage click Cancel button. All data will be removed

21 This will show the booking summary page where the details entered into the booking can be reviewed and edited by selecting the links in the Booking Wizard steps on the left side.

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22 Before you can continue you will need to read the Terms & Conditions by

clicking on the Click here to read and agree to the Terms and Conditions link.

23 The Terms and Conditions pop up window will display.

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24 • Scroll to the bottom to find the check box:

25 • Click Continue to close the window and to take you back to the Booking Summary page.

• You can now click Continue to see the payment options.

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Pay Online Now

To Complete a payment online now Step Action

1 There are 3 payment options now available: 1. Pay offline (saves the booking and lets you pay at a Test Centre) 2. Pay online later (saves the booking for 24 hours) 3. Pay Now (goes straight to the payment process)

2 • Select Pay Now to continue to the payment wizard and complete the

booking. Note: Selecting the link to Return to Booking will exit you out of the payment

process and take you back to the Booking Summary page. Note: Selecting Cancel will cancel the entire booking and you will have to start

over with a new test booking.

3 The Payment Method screen displays.

To enter the payment details:

• Select the payment type you want from the Pay by drop-down list • Click the Continue button

Note: Payment type options will differ for each Testing Centre

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4 You will get a notification that the payment wizard will open the bank’s secure payment site Select Make Payment to enable you to complete your payment.

5 The payment page shows enabling you to put in your credit card details.

• fill in the details • click Process payment

you will be taken to the bank’s payment website to process the payment.

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6 After the bank processing has been completed you will be returned back to the

payment wizard at a payment summary screen where you can see the details of your payment. From there you can select Return to home link to close out of the booking and payment process.

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Making a Payment

There are 2 types of Payment Methods – Online and Offline:

Online Payment Methods

Off line Payment Methods

Paypal Credit /Debit Card

Cash Cheque Direct Deposit Bank Draft

Note: Different Test Centres will have different ways that you can pay, please check with your Test Centre for their accepted payment methods.

You can pay for your test as you are making the booking – via any of the Online Payment methods, or you can choose to defer your payment by either paying Offline, or paying Online Later.

Deferred payment options

In this section

• Paying offline • Paying online later

You are now able to go through the booking wizard, to find and book a test, and choose to defer your payment rather than continuing straight through to the online payment process in the Payment Wizard by selecting the option to either:

• Pay Offline • Pay online later

Each Test Centre will have a different timeframe and instructions for you to complete that payment via the offline method/ online later,

Pay offline

When selecting to Pay Offline, you will have a longer time period (set by each test Centre, but typically a week) to complete the payment before the booking gets automatically released and becomes available again.

You will then have to go to, or call a Test Centre, Branch or Agent to make your payment in whatever form is accepted there (e.g. Cash, Debit/Credit card, bank deposit etc.).

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Note: Their booking is not finalised until payment has been made.

To pay offline: Step Action

1 To access the Payments Wizard Page: • Make a booking through the booking wizard as per the Make a

booking instructions. • At the end of the booking wizard, when you get to the Booking

Summary page, you can hit Continue to take you to the Payment Wizard.

2 The first page of the Payment Wizard is the Payment Options page. Here

you can select to either: • Pay offline • Pay online later • Pay online now

Select the Pay Offline button.

3 This shows a dialog message with the offline payment instructions and

conditions.

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4 You will then be taken to your My Account page where you can see that the

booking has been completed but shows a status of Awaiting Payment.

5 To complete the payment, at a later date:

• either take the payment reference details to a Test Centre and pay in person

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OR • you can still pay online by select the Details link

This will take you to the Booking Summary page.

6 • Select Continue to take you to the payment wizard.

Note: You are only able to select Pay offline option once for that booking.

Any time after you have selected that option and wish to make a payment it will revert to Pay Now, so you can continue straight away with the payment process.

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7 This time the only option is to Pay Now. Which will take you to the payment

wizard next step to choose payment method.

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Pay online later

The steps to Pay Online Later are exactly the same as the Pay Offline, but you have a shorter time frame to complete the payment before the booking expires.

To pay online later: Step Action

1 To access the Payments Wizard Page: • Make a booking through the booking wizard on behalf of the candidate

as per the Make a booking instructions. • At the end of the booking wizard, when you get to the Booking

Summary page, you can hit Continue to take you to the Payment Wizard.

2 The first page of the Payment Wizard is the Payment Options page. Here

you can select to either: • Pay offline • Pay online later • Pay online now

Select the Pay Online later button.

Follow the remaining steps as for Pay Offline.