Middle East Management Services

Introduction

MEMS since its incep,on in 1977 have emerged as a leading manpower consultant providing recruitment and staffing solu,ons throughout Middle East. We bring our self nearly four decades of rich experience which help us to be at the forefront of recruitment industry. Along with a deep understanding of market segments and regions, we never forget to delight our clients and candidates as individuals who have unique needs. MEMS have proficient exper,se to understand the client needs and deliver right candidates on ,me with the highest quality possible. The company has a strong focus on excellence and is ISO 9001:2008 cer,fied. Our wide network across India grew beyond boundaries in countries like Bangladesh, Nepal, Sri Lanka and Philippines. MEMS has recruited and deployed more than 50,000 highly skilled personnel from these countries We have developed a strong rela,on with large and mul,na,onal organiza,ons by providing world class services exceeding client expecta,ons. We have an established presence and are the preferred choice for high-‐quality staffing solu,ons to the emerging markets across the Middle East. We are cau,ous in hiring the best in field through stringent screening process. With the support of a dedicated and professional workforce combined with our expert knowledge, we make sure the clients get ideal match based on their requirement. Leading through examples we ensure long term rela,onship with our clients. Business commitment has made us leaders in the field of recruitment and we look forward in providing our beneficial services to a wider network in future.

Quality Policy •  We are commiUed to make constant efforts to increase the quality of manpower recruitment, provide efficient

services, using our competent selec,on process. •  We work towards improving constantly with QMS to achieve total client & candidate job sa,sfac,on in our overseas

manpower recruitment opera,ons.

•  Selec,on of best and suitable candidates for our clients based on agreed terms. •  To add at least one new client every month. •  Candidate Deployment: On ,me as requested by the client. •  Increase in Candidate Deployment: 5% in every quarter. •  Eradicate Complaints & Grievances. •  To enhance customer sa,sfac,on in terms of quality service and responsiveness

Quality Objectives

CMD

Head – Human Resource

CEO

General Manager

CV Department Visa Department Accounts Department Travel Department

Opera,on Manager Client Rela,onship Manager

Head – Opera,ons & Marke,ng

Business Development Manager

Organization Chart

Our Services

Understanding the need of the client

Selec2on Stage & Interview Setup

Evalua2on Of Personnel

Follow up procedure Feedback from Client ORIENTATION & DEPARTURE

VISA PROCEDURE Candidate verifica2on Medical Checkup

Middle East Management Services leads its clients in a professional paUern of efficiency. We undertake a step by step procedure in ensuring the employment of a perfect candidate.

Understanding the need of the client Representa,ves of our staff have a detailed discussion with the client for a complete update on their requirement. They even visit them at their office for an in depth understanding of the nature of the job. This facilitates a good working rela,onship with the client. Evalua2on Of Personnel Our execu,ve team scans the data bank for procuring the details of the candidate. Aber scru,nizing the resumes, and conduc,ng a thorough background check, a shortlist is created for an ini,al interview. To avoid any mismatching, we carry out a detailed analysis of the job specifica,on and the employee qualifica,on.

Selec2on Stage Our professional experts take on the full responsibility of providing the best work force. The final selec,on of our choice is presented before the client for approval. The client’s wish for their personal involvement in the selec,on is met with due respect. The interviews conducted by the client’s team can be done at the office of Middle East Management Services, in Mumbai. To enable a smooth transac,on process, we also make provisions for holding of interviews at venues convenient to the client across India. Candidate verifica2on: Accurate informa,on of the employed candidate is an unques,oned right of the client. As an ethical obliga,on on the part of the recrui,ng agency, MEMS pre-‐employment system provides reports on all vital aspects of the candidate’s personal background. These are verified through reference checks with past employers and immediate superiors. Candidates of various trades are verified by sending them to known government approved trade Centre's.

MEDICAL CHECKUP A healthy body ensures a healthy mind. Our services provide for medical tests to all candidates who are ready for travel. Health and fitness of the selected employees is verified by a thorough medical examina,on conducted at reputed hospitals, accredited by the department of Labour and the respec,ve embassies. These medical centers are recommended by GAMCA (GCC Approved Medical Centre's Associa,on). Examina,on includes a compulsory HIV/AIDS test, blood test, chest x-‐ray, urine and stool test, vision test, hearing, besides other tests requested by the client. VISA PROCEDURE Only medically cer,fied fit candidate are processed further for visa stamping or visa endorsement. We segregate ECR and ECNR passport based on which visa stamping/endorsement, emigra,on process and other required procedures are done. FOLLOW UP PROCEDURE Our penchant for detail has the staff going through all pre-‐departure formali,es personally. All travel documents, immigra,on details and air ,ckets are confirmed, so that the worker is not stressed before assuming his new responsibili,es. ORIENTATION & DEPARTURE At this crucial juncture, we provide counseling services and assistance at airport. An orienta,on program for the recruits forms a unique and crucial part of our package of excellent service. We provide all informa,on of the social and cultural aspects of the country of travel. They are familiarized with details of the firm they have been employed by, along with all the rules and regula,ons of the company. Any assistance if required at the airport is facilitated by our helpful staff. It is taken as an individual responsibility by every staff member at MEMS to ensure the best service to our clients and candidates. FEEDBACK FROM CLIENT Our mark of perfec,on entails a check with the client for his experience with the labour provided. All comments and responses are welcomed with the view to improving our system on a regular basis.

Core Team

Saina Sathar Shine Head – Opera*ons & Marke*ng M: 9920551370 [email protected]

Abdul Sathar Chairman & Managing Director M: 9995146210/ +966 506960498 [email protected]

Shaji Shahul Hameed Chief Opera*on Execu*ve M: 9869609192 [email protected]

Shine Hamsa Head – Human Resources M:9769287958 [email protected]

Clientele

MEMS Group MEMS group consist of four different sister concern which include Middle East Management Service, Eastern Gulf Contrac,ng, Royale Suits, MEMS Contrac,ng. We at MEMS believe in giving back to society and thus we have started a small CSR ac,vity in Kerala which is named as Mother Charitable Trust.

MEMS GROUP

Middle East Management Service

Mumbai, India

Eastern Gulf Contrac,ng

Dammam, KSA

MEMS Contrac,ng Kerala, India

Royale Suits Kerala, India

Contact Us Middle East Management Services 691 | 1st & 2nd Floor, Irani Building | N.M Joshi Marg, Byculla – west | Mumbai – 27 |India Ph : 022 23010884/885

Mail: [email protected] Website : www.memsindia.com

Follow us at

Eastern Gulf Contrac2ng Dammam, Kingdom of Saudi Arabia. T: 966 13 8179192 F: 966 13 8179193 Website: www.egcsaudi.net

Corporate Office Address

/MiddleEastManagementService

/Middle East Management Service

@MEMSindia

Documents

Middle East Management Services