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CELEBRATION MINISTRIES GUEST INFORMATION SHEET

Zimbabwe, a landlocked country in south-central Africa. It is bordered by Botswana on the west, Zambia on the north, Mozambique on the east, and South Africa on the south. Previously colonized by Britain, they gained their independence on the 18

th April 1980. Their official currency is

the Zimbabwe Dollar Geography Area: 390,580 sq. km. (150,760 sq. mi.), slightly larger than Montana and slightly smaller than California. Cities: Capital--Harare (pronounced Ha-RAR-e), pop. 1.5 million. Other towns--Bulawayo, Chitungwiza, Mutare, Gweru, Kwekwe, Masvingo, Marondera. Terrain: Desert and savanna. Climate: Mostly subtropical. Natural Resources: Coal, chromium ore, asbestos, gold, nickel, copper, iron ore, vanadium, lithium, tin, platinum group metals. Wonders: Victoria Falls – The world’s largest curtain of falling water and one of the seven natural wonders of the world.

People Nationality: Noun and adjective--Zimbabwean (sing.), Zimbabweans (pl.). Population (2003 est.): 12.5 million. Annual growth rate (2003 est.): 0.83%. (Note: the population growth rate is depressed by an HIV/AIDS adult prevalence rate estimated to be 18% and a high level of net emigration.) Languages: English (official), Shona, Sindebele. Celebration Ministries International “CMI is a multi-faceted ministry that is impacting not only Zimbabwe but also the nations of the world. If there is one word that describes our work, it is reformation. We want to see all of society impacted and consequently reformed by Kingdom principles. Therefore, we aren’t content with a ministry that simply builds churches, but one that builds people who in turn can fulfill their God-given purpose and accomplish their God-given dreams. Today Celebration Churches in Harare, Kadoma, Bulawayo, Johannesburg (South Africa), Gaborone (Botswana), Maputo (Mozambique), London and Texas, are dynamic groups of worshipers who are committed to healthy relationships, strong families, Kingdom-minded businesses and strong ministries. With that in mind, we have developed programs that touch every area of life. We accept people where they are and try to take them where they need to go in God. God has blessed our work and we are grateful.” Pastor Tom and Bonnie Deuschle (except from www.celebrationmin.org)

Currency Please note that Zimbabwe is dollarized therefore you will be able to make all your payments using your USD cash. Accommodation

Below please find the rates for three hotels/lodges you can choose from. Please be aware that at both hotels, your account has to be settled in foreign currency and at the present moment our hotels are not accepting credit cards. Meikles Hotel (www.meikles.com) The rate will be $163.00 per night. This covers bed and breakfast and is exclusive of levies and taxes. You can budget between US$25 – US$30 per person for lunch and dinner charges. Bronte Hotel (www.brontehotel.com) The rates are US$112.20 bed and breakfast (inclusive of levies and taxes) and lunch/dinner charges will be in the region of US$15-US$20 per person.

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The Manor The rates are $100.00 bed and breakfast (inclusive of levies and taxes). A light lunch is served and you can budget $10 for it and a three course dinner will cost you $20. Host Home A third option would be an arrangement for you to be hosted at one of our host homes – which will be family in the church. We would request that you plan to bless your host family with $45 per person per day to assist with accommodation, meals and other related expenses and for the couples $70 for both of them per day. This money should be paid directly to the respective host family in USD cash please (or other equivalent foreign currency). Please let us know what your accommodation preference is. Visa Requirements at Harare International Airport The following are the costs for the purchasing of a visitor’s visa, which should be obtained upon arrival at Harare International Airport. British Passport Holders USD55 USA Passport Holder USD30 French Passport Holders USD30 These amounts sometimes fluctuate, so please come prepared for that. We recommend that you do not use large notes (ie. 100 USD bills) as your change will not be given in USD, but local Zimbabwean dollars. When completing the Immigration form please use the following contact information

Pastor Tom Deuschle 162 Swan Drive, Borrowdale Harare Tel. 850880

Photography and Video Recording in Public Places

It is prohibited by Zimbabwean law to take any video footage or still photographs of any government buildings. We recommend that you check with your driver before photographing any public place first. If you desire to have photographs or personal video recording taken at Celebration Centre, please advise us so that our technical teams and security teams can be aware and we can give you assistance in this matter. Dress Code The dress code for most of our church seminars and business meetings is smart. May is a chilly month as we are approaching our winter so we suggest you come prepared for that. We also recommend suitable attire for air conditioning environment as Celebration Centre has an air-circulation system. Please also bring casual attire for suitable opportunities for sight-seeing or orphanage ministry visits. Medical Information Please enquire with your local General Practitioner/tropical disease centre as to whether inoculations would be deemed necessary for travel to Zimbabwe. Emergency Contact Details whilst in Zimbabwe Please use the following contact details for emergencies.

� + (263.4) 850 880 – 92 Telephone Lines � + (263.4) 850 877 Fax Line � + (263.912) 389005 Emergency Contact Mobile Number � Email gwenw@celebrationmin.org

Appliances

If you are bringing any appliances such as irons, hair dryers or curling iron (or any similar appliance) please bring dual voltage or an adaptor as Zimbabwe operates on 220 volts of electricity. Dietary Needs and Requirements Please advise us if you (or anyone traveling with you) have any special dietary needs or requirements that we need to be aware of?

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Transportation We will be able to assist you with organising your ground transportation needs during your visit. Please may you email me your flight arrangements as soon as you have finalised them. Equipment Please may you provide a list of equipment you will be bringing in, we will need this for clearing purposes with our customs department at the airport. Please may you also advise of celebration equipment that you would need access to so we can confirm specifications and its availability for your use. Mobile Phones Celebration Ministries will provide you with the use of a mobile telephone line (cellular phone) during your time in Zimbabwe (subject to availability), the number of which will be advised to you in due course. If you have a tri-band mobile phone and are bringing it with you please advise us, otherwise we will arrange a suitable temporary handset for your use in Zimbabwe. Itinerary We are in the process of preparing an itinerary for your visit. Please be aware that once you are in Zimbabwe no change should be made to this itinerary without the prior consent of either Pastors Tom and Bonnie or the Guest Relations Department of Celebration Ministries. If you wish to have something added/changed in your itinerary please communicate this request to your driver or the Guest Relations Manager who will forward it for consideration. We will of course, do everything we can to ensure your requests are met. Email and Internet Access Please advise us if you are going to need access to internet or emails (and whether you will need a PC to do this on or will be bringing a laptop computer) whilst you are here so that we can arrange with setting this up if necessary. Internet Banking Please be advised that at this time in Zimbabwe it is not recommended that you attempt to transfer any foreign currency via the internet if using local Internet Service Providers, particularly that of PayPal, as currently Zimbabwe is tagged as being ‘economically unstable’ and you stand the risk of your bank account being blocked. Therefore alternative arrangements in this regard are recommended. CD, DVD or video tape of meetings

Should you desire to have copies of any of the sessions on CD, DVD or video tape, please communicate this information to your driver as soon as possible (or to the Guest Relations Manager) so that this can be arranged in advance before you leave. The costs of these will be advised to you on confirmation of order Safe Access If you need to secure your passports and cash and are not able to do this in the host home/hotel you will be staying in please be aware that this can be done through our Guest Relations Department in our ministry safe. Reconfirmation of outward bound flights

You will need to reconfirm your outward bound flights from Harare 72 hours before you leave. Our Guest Relations offices can assist you with this if you wish. Please do not hesitate to contact our offices directly with any queries you may have. We are looking forward to welcoming you to Celebration Ministries in Harare, Zimbabwe. Compiled by Guest Relations Department

Celebration Ministries International Dated 20

th April 2009

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CELEBRATION MINISTRIES GUEST SCHEDULE CO-ORDINATION

� Send written invitation/confirmation from Pastor Tom to the guest/s, detailing what Celebration will pay (e.g. airfare, accommodation, transportation etc) and what the guest/s is expected to pay for themselves. (inc tourism levy) Projected deadline: 3 months prior to conference dates.

� Book accommodation, confirm booking in writing and advise hotel/lodge what Celebration Ministries is paying for and what the guest/s are paying for themselves. Don’t forget the hidden extras, like tourism levy and get a full quotation in writing from the hotel/s. Projected deadline: 2

and half months prior to conference dates.

� If guest is staying in host-home enquire as to whether laundry can be done for guest/s at home? If not then arrange for CCS laundry services to launder garments or arrange for external launderers to do so. If guest paying their own way then they pay for this – if Celebration Ministries paying for accommodation then the cost is borne by Celebration Ministries.

� If guest is staying in host home and Celebration Ministries is paying for the accommodation, arrange Zimbabwe Dollars cash in advance of guest/s arrival from Accounts Department for finances towards expenses of guest with regards to accommodation and meals. Length of stay and type of itinerary determines amount that will be requested, and this should be done in consultation with GR Manager. This amount should be regularly reassessed for economic viability and modified accordingly.

� If guest is paying his/her own way, then guest needs to be advised that they will need to contribute towards the expenses of the host home family. Recommendation of USD60/per person/per day is budgeted for and paid to host family in foreign currency cash. If staying in a host home advise them that washing of personal “smalls” (underwear) needs to be done by the guest themselves.

� Discuss with host-home expectations and requirements and advise them you will be requesting guest complete a Hospitality Questionnaire before departure.

� If staying in a host home, enquire if guest will be able to have access to Internet from the house, or make alternative arrangements through Internet café’s or Celebration Ministries offices.

� If staying in host-home, ensure that home has been approved by GR department/Department managing guest prior to acceptance.

� If guests here for a large conference and staying in host home, arrange for volunteer meals for host home hosts during the conference if being arranged for other volunteers.

� If guest staying in host-home and no safe facilities are available, arrange with Celebration Ministries Accounts Department for passports and large amounts of cash and valuables to be kept in Ministry safe.

� Ensure that you get written confirmation of this information having been received from the hotel/lodge/host home.

� Celebration Ministries has discounted accommodation with Meikles Hotel (through Jacqui Fleming). Remember that foreigners have to pay for their hotel accommodation in forex, unless application has been made to Reserve Bank (by Accounts Dept) for Celebration Ministries to pay in Zimbabwe $ in advance. Refer to the Accounts Manager for details.

� Travel agents used for all ticket bookings etc, are Premier Travel (Shirley Pike) or Ruchie Travel (Rumbi Munhuwani) regarding air travel, visas, hotel bookings, safaris, ground transportation etc. Special missionary fares are also available on British Airways through Premier Travel, but arrangements must be done by Guest Relations office in Harare. Discounted air tickets are available on Air Zimbabwe, but not through travel agents, only direct from Air Zimbabwe. See Guest Relations office for further information.

� Find out if there any special dietary requirements or likes and dislikes of any guests coming.

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� Enquire as to any special type of equipment they may need to assist them at any speaking engagement – e.g. type of microphone they prefer, will they need a video projector etc. Work through the items on the Events Checklist to see if any are required.

� Find out their message titles for speaking sessions and find out bible version/s they use when speaking (if applicable) for multimedia use.

� Get them to email and/or send by courier a biography and photograph for advertising purposes. To this end you will need to advise them of Celebration Ministries’s physical address and telephone number/s.

� If Celebration Ministries is paying for guest/s airfare/s, get quotations from travel agents, and other airlines and communicate this information to the guests. Request that they obtain comparative quotations from airlines in their country. Celebration Ministries pays for economy (coach) class tickets. Should the local quotation be more favourable (bearing in mind exchange control, forex, etc) then get the ticket/s issued in Zimbabwe and sent to them. Should they prefer to fly another airline (or business class) advise them that Celebration Ministries will pay the cost of the ticket as per our quotation for an economy class ticket and they should be prepared to pay the difference. If they are getting the ticket themselves overseas and we are reimbursing them, have them fax an invoice to our Ministries as soon as possible for the airfare, so that a bank draft can be organised in time for their arrival. Accounts Manager can assist with making application for this bank draft. If we are organising the tickets from here advise the guest where they can collect the ticket. Projected

deadline: 2 months prior to conference.

� Enquire if guest will need access to internet or emails whilst here and arrange for IT department if necessary.

� If they are making/paying for their own flight arrangements, get the flight details from them as soon as possible. Give these to Pastors Tom and Bonnie’s offices, and include in the itinerary. All flights should be reconfirmed by GR Office 48 hours prior to guest/s departure.

� Enquire as to whether the guest needs ground transportation organised whilst he/she is in Zimbabwe and arrange as appropriate – i.e. Either organise a hired vehicle for them if they are paying themselves, or organise a vehicle and driver provided by the ministry. (See detailed drivers protocol for specifications). Projected deadline: 2 months prior to visit to Zimbabwe.

� If guest requests a specific driver they may have had before, be careful as often those who volunteer have more of a heart to serve than those who are requested, but were not planning on volunteering.

� If a vehicle is going to be borrowed from someone within Celebration Ministries, then liase with gatekeeper in charge of transport.

� If guest is driving his/her self during time in Zimbabwe and is VIP or speaker at conference/seminar ensure that a protocol person/s still available to assist guest/s once they arrive at venue.

� If guest is driving self and VIP/speaker at seminar or conference ensure that VIP parking is arranged with security and communicated to guest. Projected deadline: 2 weeks prior to Guest/Speakers

arrival.

� Communicate in writing the following information to any guests travelling prior to their arrival:

◊ Conference details, such as date, theme etc.

◊ Season and what temperatures to expect in °F and °C

◊ Dress code (applicable for time of year/seasons/function etc.

◊ Whether they should take an anti-malaria course before coming.

◊ Inoculations they should obtain (see their local GP for details)

◊ Hotel or host home accommodation details (name, address, phone, fax, email etc).

◊ Emergency contact details whilst here in Zimbabwe.

◊ If bringing appliances such as hair dryers, irons, to bring dual voltage.

◊ Encourage guest to bring Desitin (if from USA) and body powder with corn starch for personal hygiene because of weather conditions.

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◊ Bring favourite beverage/food (e.g. peanut butter) if guest here for substantial length of time is a good recommendation.

◊ If they are paying for their own accommodation, advise them of how this payment should be made to the hotel/lodge (i.e. Credit card etc).

◊ Advise guests that no still or video photography should be taken of any government building

◊ Possible costs of various tourism options available to them if guest paying own way – e.g. trip to Chengeta and expected costs or trip to Vic Falls and expected costs.

◊ USD30.00 per person departure tax is payable upon departure from Harare airport in cash only. USD100.00 notes are not accepted. This is usually included automatically now at the time their airline tickets are issued. Always confirm this amount before sending to guest.

◊ Should they be doing a Power Point presentation at any of their speaking engagements the following will need to be actioned:

Details of the version of Power Point will be needed ahead of their arrival to ensure

that same version of software is being used. The presentation will need to be tested with our equipment prior to the use of it

at any speaking engagement. Advise them this will need to be available for our Multi

Media team to have access to.

◊ If they will be showing pre-recorded DVD’s or video’s or CD’s these will need to be tested first and should be supplied to the Guest Relations Manager/Seminar Coordinator Technical Director at least 12 hours before the seminar.

◊ If they will be handing out workbooks or handouts, advise them that the master of these should be forwarded to us by email or courier to arrive in Zimbabwe no later than 2 weeks before the speaking engagement to ensure adequate time for printing and collating of said materials. Advise them that unfortunately, if we do not get this information in advance we may be unable to organise the printing in time.

◊ Advise them of how long they have to speak at the various speaking engagements. If they are ministering at Sunday Services get a letter/information sheet from the Sunday Service Co-Ordinator giving specific instructions applicable to Sunday services speakers.

◊ Enquire if guest speaker would like the use of time-cards in ministry opportunities, to ensure they comply with allocated speaking times.

◊ Enquire if speaker has any other props or stage requirements, and organise in advance.

◊ As a complimentary gesture CDs of all their personal speaking sessions should be organized prior to their departure from Zimbabwe for them to take with them. This should be arranged directly with the Duplication Department. Reconfirm with each department that their departments are agreeable to carrying the costs for these tapes. Projected deadline for organizing: 2 weeks prior to speaker’s arrival.

◊ Advise them that due to foreign currency restrictions through the Reserve Bank of Zimbabwe, any honorariums payable will be paid in local Zimbabwe dollars, as they are not remittable in foreign currency. We will endeavour to do what we can to pay in forex, but they need to be aware of the possibility of it being paid in Zim $.

◊ Contact details for any visa they may have to get to enter Zimbabwe are: Rev T Deuschle

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162 Swan Drive Borrowdale West Harare

◊ Advise cost of visa at airport/border crossing and whether change is given if large notes used

◊ Please note that all persons travelling, including the speaker should state that they are Conference Delegates on any documentation they complete for Immigration Purposes and not Speakers (otherwise they may be asked for a work permit) if coming for a Conference and on holiday for any other reason.

◊ If the speaker is bringing any product that needs to be imported/sold have them liase with the Manager of WordWide Bookstore directly for importation etc. Advise them that there is a specific contract that they will be required to sign and adhere to directly with WordWide. Give them contact details for World Wide Manager.

◊ Should they require video-tapes/dvd’s of their speaking sessions (or any other meetings/services) to please communicate this to the Guest Relations Manager in advance giving all details of format required and quantities etc. Should this situation arise consult with Senior Pastors as to whether the guest will pay for this or if Celebration Ministries will bless them with these. Direct liaison with Duplication Department on procurement of these should be made in writing in advance of departure.

◊ Enquire as to whether they will need a product table at any of their speaking engagements and if they will require personnel to manage the table. NB. Advise them they will have to sell product in local Zimbabwe Dollars, and they may not be able to get it converted back into foreign currency. This MUST be approved in conjunction with WordWide Bookstore first.

◊ Provide guests with driver’s contact details (if known) including mobile number.

◊ Advise guest if cellular telephone will be provided for them and detail number (including international dialing and Zimbabwe country code). Ensure clarity is brought if guest is paying own way so that account is settled prior to departure. If CMI paying give parameters on usage of phone – for required usage and limited international calls.

◊ Recommend the guest insures their luggage prior to trip and carries one change of clothes in hand luggage on plane, in case of loss of luggage.

◊ Advise guest if you have been able to arrange office or workstation and computer access or storage area for guest of personal effects at Celebration Centre or seminar venue.

◊ Recommend guest/s do not access internet banking whilst in Zimbabwe, particularly Paypal but that other alternatives are made

� If you are effecting any payments via credit card for any guest you need to find out from them the following information:

◊ Name of card (preferably Visa or American Express)

◊ Number of card

◊ Expiry Date

◊ Name on card

� Regarding itineraries the following should be done well in advance:

◊ Prepare a proposed itinerary for Pastors Tom and Bonnie with the following suggestions included:

♦ Flight arrival/departure details and times.

♦ Accommodation details

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♦ Dinner/lunch proposals and names of hosts and contact details

♦ Driver/s telephone number/s and GR Manager/Department Liaison numbers

♦ Anticipated costs of visits/meetings if guest paying own way and dress code if applicable for each function/visit. (this can be done as an appendix to the itinerary)

♦ Ministry at Celebration College and venue/directions

♦ Ministry at Celebration Ministries Covenant Women Ladies Meetings and venue/directions

♦ Ministry at Ivordale and directions (distance in miles)

♦ Arrange tour of Celebration Centre with Alice Hamilton and watching of the Five-in-One video

♦ Orientation meeting with GR Manager/Department Liaison with guest/s. Should be done within 24 hours of arrival in Zimbabwe. Discussing itinerary and answering questions.

♦ Visit to Mbare (from airport on arrival)

♦ Visit to hospitals/police station/TM/post office/road with potholes/petrol queue

♦ Ministry at Youth (Arena) and Cross Culture

♦ Ministry at Xtreme Kids (Sundays)

♦ Visit/ministry to displaced persons

♦ Ministry at CC Borrowdale Sunday services (arrange for visit on stage during the first morning service praise and worship to see the “big” picture)

♦ Ministry at Combined Cell Meetings

♦ Leadership Team Training

♦ Ministry at Victory Business Forum

♦ Ministry at Campus Ministries (University)

♦ Ministry in FoC’s, e.g. Hatfield, Highfields, Kadoma, Chitungwiza, Vic Falls, London, Joburg etc. must be done through Communications Office.

♦ Trip to Victoria Falls and/or Kariba

♦ Holiday trips to other resorts

♦ Staff Seminar Ministry

♦ Meetings with armour bearers/protocol

♦ Minister at CC prayer meetings

♦ Attend Thursday pastoral meetings

♦ Attend ops meetings

♦ Bally Vaughn and Lion and Cheetah Park or Chengeta

♦ Meeting with various departments within CMI

♦ Insert system (computer) date into itinerary, so that it automatically updates the date every time the itinerary changes

♦ Should any changes occur, highlight these on all persons the changes effect – and put changes in italics so they can be quickly noticed.

N.B. If he/she/they are staying in more than one place during their time in Zimbabwe, put contact details for all accommodation on itinerary. (e.g. telephone numbers).

◊ Once Pastors Tom and Bonnie have approved itinerary, send a proposed copy to the guest for their perusal/comments giving details about anticipated clothing required for each event and costs where necessary (ie. If guest will be paying own way). Double

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check with Pastor Bonnie’s office that this can be sent ahead of guest’s arrival. Projected deadline: 2 weeks prior to Conference Dates/arrival in Zimbabwe.

� Prior to guest/s arrival prepare the following items:

◊ Welcome letter from Pastors Tom and Bonnie with itinerary attached. Always ensure that contact numbers for at least 2 members of staff are on itinerary too. NB. Letter should always state airport departure tax is payable in United States Dollars (currently USD30.00 per person) if departing from the airport.

◊ A copy of Cindy Jacobs Guatemala Prophecy and a copy of Pastor Bonnie’s first letter sent home to America from Zimbabwe, stapled together with the Welcome to Zimbabwe Cover letter attached. All these are available from Guests Relations or Central Filing Room. These are only given out to people visiting the ministry for the first time.

◊ Welcome gift to be packaged in a fancy recycled folder/pack to include the following

◊ Copy of Pastor Tom’s and Pastor Bonnie’s book.

◊ Affirmation cards (1 by Pastor Tom & 1 by Pastor Bonnie)

◊ Latest Hear the Music CD/DVD, and possibly latest album of Pastor Bonnie’s

◊ Departmental brochures , Compassion Ministries Brochures

◊ Copy/ies of the CMI Newsletter

◊ 25th Anniversary newspaper supplement

◊ Fruit basket/flowers (to be delivered to where they are staying prior to their arrival) – these should include items such as can only be purchased locally – e.g. Freddo chocolates, Just Joy Juice, Maputi, Kapenta, Biltong, Dandy Chewing Gum, Disprin, Local Jams etc, as well as local trinkets – African earrings etc. Rather use local items they will never have had before rather than imported ones. See Beaulla Mpinyuri with regards to these fruit baskets and ideas.

◊ Business Card of Pastors Tom and Bonnie and contact person/s in Zimbabwe.

◊ Guests Ministry Cell phone and line (if available and needed).

◊ Accommodation Questionnaire for those staying in Host Homes, with envelope included so guest/s can send feedback on accommodation in confidential manger.

◊ Badge for driver/s stating name for access to office and C Centre.

◊ Cool bottled water to be kept in the vehicle the guests will be travelling in and replenished when stocks are no less than 3. These should be kept in an ice-box in the car.

◊ Mints (breath fresheners) to be available for guests to use in the car at all times.

◊ Tissues (Kleenex) should be available for guests to use in the car at all times.

◊ Wet wipes for wiping their hands should be available in the car for guests to use.

◊ Copies of Kingdom Celebration music should be available for driver to use at all times. Copy of Kingdom Procession song to be in car for driver to use upon escorting speaker/guest to C Centre for the first time. This should be played as the drive around the building is being done.

◊ A copy of the itinerary should go to:

♦ Pastor Tom

♦ Pastor Bonnie (A5 size, punched with 7 hole punch and an A3 size for her cupboard door)

♦ Anyone driving guest/s around

♦ Anyone hosting guest/s

♦ All department heads affected by the itinerary (e.g. Compassion, Celebration College)

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♦ Any ministry area guest/s are involved in

♦ Pastor Tom’s Executive Assistant

♦ Pastor Bonnie’s Assistant

♦ Guest Relations Manager & Assistant (large A4 size)

♦ Guests Relations Manager – home/planner (punched with 7 hole punch – A5 size).

Projected deadline for completion of the above: 2 days before guest/s arrival.

� Prior to conference and Guest/s arrival in Zimbabwe

♦ If guests staying with Host Family in home communicate final arrangements with family

about arrival etc. See if they need any assistance with anything and reassure them they

should contact G R Manager if experiencing any difficulties.

♦ Meet with Head of Drivers and confirm role of drivers and drivers action plan for

conference.

♦ Reconfirm Drivers Protocol and discuss any probable changes needed.

♦ Reconfirm that an Assistant/Protocol person will be with each driver.

♦Meet with drivers (if needed) to inform them of anything or be available for questions. Re-

emphasize continually that ANY changes made to the guests itinerary needs to be

communicated to the GR Manager immediately by the driver. An sms to the GR Manager

should suffice if at an inconvenient time.

Projected Deadline: 1 week prior to guests arrival/ conference dates.

� Guest Arrival/Early Days/Departure

0 Arrange special airport/customs clearance through Guest Relations office if needed

0 Arrange additional transportation for collection of luggage if required with Ministry transport department

0 Ensure guests have complimentary master sets of audio before departure if possible.

0 Day before guest arrives reconfirm airline arrival information with airport/travel agent

0 Meet with guest/s and present overview and discuss itinerary. Remind them any changes made need to be approved by GR office first, except those authorised by Pastors Tom and Bonnie directly

0 Changing of foreign currency into Zimbabwe dollars must only be handled through Guest Relations office.

0 Keep in daily contact with guests and driver/s to find out about changes and if all is well

0 Keep in regular contact with host home (if applicable) to ensure that everything is going well

0 Update itineraries as and when required, remembering to send out updated versions to those staff requiring them and printing new itineraries for guest, driver/s and host home

0 Communicate last minute changes to itinerary to all people affected by telephone, apologising for inconvenience caused

0 Ensure host homes are notified of these changes, especially those that effect meals.

0 48 hours prior to departure reconfirm guests airline tickets

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0 Arrange additional transportation for collection of luggage if required with Ministry transport department for guests departure

0 Have debrief with driver/s within one week of guests departure

0 Have debrief with host family after guest departs and request that host-home family send in report of guest and concerns and recommendations to GR Manager within one week of guest/s departure

0 When guests depart arrange for thank you letter or card and appropriate gift if necessary for host family within one week of guest/s departure from Zimbabwe.

0 When guests depart arrange for thank you letters to be done for drivers from Celebration Ministries.

Projected Deadline: Within 2 weeks of departure/ end conference.

Optional Addendums (all available from Guest Relations office unless otherwise stated): Celebration Ministries Guest Driver’s Protocol Celebration Ministries Hospitality Questionnaire Celebration Ministries Sunday Service Protocol (compiled by Sunday Service Coordinator) WordWide Bookstore Guest Stock Agreement Form (to be arranged directly with World Wide) Celebration Ministries Events and Budget Checklist (available from Central Filing and Events Office) Celebration Ministries Vehicle Hire Agreement Celebration Ministries Welcome Letter (1), (2), (3) Celebration Ministries Host Home Debrief Form Celebration Ministries Guest Driver Debrief Form Mbare Tour script Information updated January 2009

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PROPHETIC WORD FOR ZIMBABWE

GIVEN BY CINDY JACOBS 30/10/98

GUATEMALA

The river is going to flow through Zimbabwe and I see a powerful torrent of water, a mighty rushing torrent, and many fish. I see that there are strongholds in the church, of division and the accuser of the brethren is active to discourage souls. An army of women with the Deborah anointing will march across the land. They will be like a net all over Zimbabwe with prayer. With a powerful anointing, the women first and men following. I see ancient thrones coming down, reconciliation between black and white, the spirit of racism which goes back further down to the tribes. I will use Zimbabwe like a jewel, she will help feed the world with beautiful produce. God will break the curse that came through civil war - the curse will be broken. (I know nothing about Zimbabwe.) The land will produce beautiful beef. New factories will be built. Zimbabwe has the ministry of reconciliation that will reunite the African people. The anointing of reconciliation will be all over Zimbabwe. Do not be afraid of the change, although it looks like you are going backwards.

I have a plan for you. Satan thinks he is advancing, but I will expose

wickedness at high levels. Do not be afraid. Satan will try to bring war; this

prayer army will be used to stop war and bloodshed. A treaty will be written

with other nations. Zimbabwe will be like Switzerland to bring the healing of

nations - to break ancient things. Your nation came through trickery but God

will restore it.

You will be given a piece of land - a beautiful place to pray. You will build a place to watch and pray. It will be like a compound with a place to sleep. The Anna’s will give their lives for intercession. Senior citizens will have places to stay and give their time to pray day and night.