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Michelle Thomas4841 Persimmon Lane, North Royalton OH [email protected]
Skills Recruiting Employee Relations/ Labor Relations Collective Bargaining Negotiations Training Conflict Resolution Unemployment Mediation/ Arbitration Comprehensive 20 year Human Resource Experience
Human Resource Relatable Experience
Caesars Entertainment/ Horseshoe ClevelandEmployee Relations
Proficiently performed the daily ER/ LR operations for over 1700 team members/ 9 departmentsCompleted all investigations and maintained thorough and detailed notesHandled all unemployment claims/ hearings with a 92% company win ratioRevised property handbookMaintained absolute integrity of all HR operations/ investigations from property level to corporate investigationsManaged Team member programs such as Garnishments, child support LOA and FMLA on the property levelWorked closely with legal department regarding subpoenas, law suits and completion of legal investigation document requests within 48 hours
TechSkillsDirector of Career Services
Adroitly managed the daily/ monthly monitoring of all 3000 enrolled student’s progress, grades and career needsIncreased the B2B relationship with this campus by 170%Placed 100% of graduating students with paying internships prior to completionMonitored and followed up on all placed students assisted with permanent placement, salary negotiations and continuous support for business and student
Nokia TheatreHuman Resources Manager
Recruited/ Trained/ Onboard/Certified over 300 employees prior to new venue opening dayMaintained all legal/ financial/ regulatory documentation for all staffPayrollWrote Employee Handbook for corporate officeCertified Regional TABC and Food Safety TrainerEducated employees in company Benefits/ Wellness initiativesTrained and enforced all ADA, Title VII, EEOC, Harassment, Retaliation and all state and federal employment laws to entire leadership team
Delaware North SportserviceEmployment Center Manager/ Recruiter
Sourced partnerships with local businesses to sustain a regular flow of event staffingNegotiated contract laborParticipated in over 22 Job Fairs prior to new venue openingInterviewed and processed background and drug screened over 7500 applicants to locate the best candidates for each department’s specificationsAchieved 100% success in staffing 2500 employees within a 5 month timeframePerformed bi-weekly training and onboarding classes for all new recruits/ leadership team and executives
Host MarriotHuman Resources Manager/ Trainer
Additional Relatable Experience
Jack Entertainment-Count Room Supervisor
Caesars Entertainment-Wardrobe Supervisor
Keller Williams- REALTOR
Southwest Housing- Director of Marketing and Advertisement
Southwest Housing- Trainer/ Liaison for 11 New Construction Tax-Credit Multi-Family Housing Units
2
United Dominion- National Acquisitions Manager
United Dominion- Property Manager
Gables Residential- Corporate Trainer
Gables Residential- Property Manager
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