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Michelle Bowman 40019 Via Xanthe, Murrieta, CA 92562 (951) 609-5754 Email: [email protected] Professional Summary A broad-based knowledge of retail management including product merchandising and display techniques, forecasting and monitoring operational budgets, utilizing innovative techniques and creativity to maximize sales of various product. Adept at personnel management, including expertise in hiring, training, scheduling, supervising, and evaluating my team. A self-starter, detail-oriented, multi-tasker, with excellent organizational skills. Well-versed in Outlook, Word, Excel, and PowerPoint. Professional Experience Epic Wines and Spirits 2014 – 2016 Sales Representative – Inland Empire Managed over 125 accounts both on and off premise Responsible for bi-weekly service calls involving inventory, product placement, and ordering Increased territory’s accounts and sales by over 15% meeting monthly sales and focus goals Planned and implemented wine and spirit tasting events Worked closely with suppliers including monthly showcase ride-alongs Attended quarterly company-wide trade shows with my buyers\clients South Coast Winery, Temecula, CA 2012 – 2014 Senior Buyer/Retail Supervisor Buy all merchandise for the winery’s main gift shop (10,000 square feet) including, clothing, jewelry, wine accessories, logo’d accessories; maintained over $200,000 of inventory Work on the MAS (inventory) system and implemented change over to UPC system for gift shop Manage over 120 vendor accounts including AP/AR Work with corporate to see that all the Gift Shop accounts are paid when due Compile monthly inventory of the gift shop and tasting rooms Hire, train and work with all sales associates to increase knowledge of the merchandise in the gift shop, promote up-selling, and cross- merchandising of products

Michelle Bowman Resume 2016

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Page 1: Michelle Bowman Resume 2016

Michelle Bowman 40019 Via Xanthe, Murrieta, CA 92562 • (951) 609-5754 • Email: [email protected]

Professional SummaryA broad-based knowledge of retail management including product merchandising and display techniques, forecasting and monitoring operational budgets, utilizing innovative techniques and creativity to maximize sales of various product. Adept at personnel management, including expertise in hiring, training, scheduling, supervising, and evaluating my team. A self-starter, detail-oriented, multi-tasker, with excellent organizational skills. Well-versed in Outlook, Word, Excel, and PowerPoint.

Professional ExperienceEpic Wines and Spirits 2014 – 2016 Sales Representative – Inland Empire

Managed over 125 accounts both on and off premise Responsible for bi-weekly service calls involving inventory, product placement, and ordering Increased territory’s accounts and sales by over 15% meeting monthly sales and focus goals Planned and implemented wine and spirit tasting events Worked closely with suppliers including monthly showcase ride-alongs Attended quarterly company-wide trade shows with my buyers\clients

South Coast Winery, Temecula, CA 2012 – 2014 Senior Buyer/Retail Supervisor

Buy all merchandise for the winery’s main gift shop (10,000 square feet) including, clothing, jewelry, wine accessories, logo’d accessories; maintained over $200,000 of inventory

Work on the MAS (inventory) system and implemented change over to UPC system for gift shop

Manage over 120 vendor accounts including AP/AR Work with corporate to see that all the Gift Shop accounts are paid when due Compile monthly inventory of the gift shop and tasting rooms Hire, train and work with all sales associates to increase knowledge of the merchandise in the

gift shop, promote up-selling, and cross-merchandising of products Travel to trade shows to keep current with all buying opportunities for the highest quality

merchandise at the best price with negotiated shipping costs Help plan and execute special events, including Haunted Wine Tours, Blessing of the Vines,

Blessing of the Wines and inter- winery activities

Falkner Winery, Temecula, CA 2012Wine Club Manager

Responsible for all aspects of Wine Club for Falkner Winery over 1,500 members Coordinate for all monthly shipments of wine for three wine clubs at Temecula winery Provide weekly status updates for winery owners-membership including new memberships,

cancellations and retentions Plan and host monthly events for all Wine Clubs including monthly Wine Appreciation classes Maintain complete customer satisfaction from wine club members, email, phone and monthly

newsletter Host Wine Club Saturdays pouring and interacting with all wine club members Constant updates to Wineware (a software program used to track club members), and social

media

Page 2: Michelle Bowman Resume 2016

Mosaic Sales Solutions Irving, TX 2009 - 2012 District Manager

Covered all California/Arizona/Las Vegas accounts including grocery chains, Staples, Office Max, Smart and Final, and Sears

Oversee 36 Brand Ambassadors (18 full-time working in retail/grocery chains) representing Blackhawk gift cards

Hire, train, schedule and supervise brand ambassadors audit all accounts Prepare weekly status reports; analyze sales reports for all accounts Monitor district budget and prepare cost analysis for brand ambassadors daily approval of all

time and expense claims Meet strategic deadlines to facilitate client needs; travel stores with clients on a monthly basis Communication including reporting and presentations Creation of incentive programs to encourage sales Weekly audits to ensure integrity and efficiency

Sourceinterlink, Ontario, CA 2007 - 2009Account Executive - Accounts included: Albertsons SW, Longs Drug Store, Bristol Farms, Jensen’s Food Markets, Howe’s, Famima Markets

Coordinate all aspects of in-store magazine, paperback, hardback, and promotional distribution

Communicate with Category Managers from all accounts to ensure correct distribution Responsible for all promotional presentations to client buyers Work closely with Publisher representatives to ensure correct title placement Closely work with Regional Merchandising Managers and District Supervisors Supply immediate feedback for all customer service reports

Mosaic Sales Solutions.Irving, TX 2002 – 2007 District Manager Manage 30+ merchandisers within an individual big box retail partner Interview, hire and train all merchandisers Develop Performance Metrics/Program Represent multiple clients within a single big box retailer Recruitment, training, and mentoring of all merchandisers Communication including reporting and presentations for all clients Create incentive programs to encourage sales Weekly audits to ensure integrity and efficiency from merchandisers

EducationLong Beach City College, Long Beach, CA

SMS, MAS, ADP, POS (Characters & Visual), Wine Ware, Crystal Reports, WASO Inventory, Mosaic