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Michael W Cerkas, MS October 30, 2000 10 Letters, 4 Vowels, Both are Nouns... What’s The Hype?

Michael W Cerkas, MSOctober 30, 2000 10 Letters, 4 Vowels, Both are Nouns... What’s The Hype?

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Michael W Cerkas, MS October 30, 2000

10 Letters, 4 Vowels, Both are Nouns... What’s The

Hype?

Michael W Cerkas, MS October 30, 2000

In 1900, 85% of US Workers were in Agriculture; today < 3%.In 1900, 85% of US Workers were in Agriculture; today < 3%. In 1950, 73% of US Workers were in Manufacturing; today < In 1950, 73% of US Workers were in Manufacturing; today <

15%.15%. Today, nearly 45% of US Workers are in Data Services Careers.Today, nearly 45% of US Workers are in Data Services Careers. By 1991, for the first time, companies spent more on computer, By 1991, for the first time, companies spent more on computer,

communication and technology equipment than on industrial, communication and technology equipment than on industrial, mining, farming and construction equipment.mining, farming and construction equipment.

Today, nearly 30 million people carry pagers.Today, nearly 30 million people carry pagers. There has been more information produced in the There has been more information produced in the

last 30 years than during the previous 5000 years. last 30 years than during the previous 5000 years. In 1982, there were about 32,000 robots being In 1982, there were about 32,000 robots being

used in the US; today there are nearly 25 million. used in the US; today there are nearly 25 million.

So, what about Management & Leadership?

Michael W Cerkas, MS October 30, 2000

Evolved over the last 100 yearsEvolved over the last 100 years Needed to Build Industrial Infrastructure Needed to Build Industrial Infrastructure

for Complex Organizationsfor Complex Organizations Brought Order and ConsistencyBrought Order and Consistency Addressed Large Size, Technology Use Addressed Large Size, Technology Use

and Geographic Dispersion of businessand Geographic Dispersion of business Railroads, Steel Mills, Auto Companies, Railroads, Steel Mills, Auto Companies,

Utilities, MilitaryUtilities, Military

Michael W Cerkas, MS October 30, 2000

AgelessAgeless Needed to Produce MovementNeeded to Produce Movement Establishes VisionEstablishes Vision Produces ChangeProduces Change Addresses Human Spirit, Emotion, Addresses Human Spirit, Emotion,

Values and Culture/CommunityValues and Culture/Community Entrepreneur, Consultant, Knowledge-Entrepreneur, Consultant, Knowledge-

Worker, Analyst, Engineer, AccountantWorker, Analyst, Engineer, Accountant

Michael W Cerkas, MS October 30, 2000

Both Decide What Needs To Be DoneBoth Decide What Needs To Be Done Both Create Networks Of PeopleBoth Create Networks Of People Both Establish RelationshipsBoth Establish Relationships Both Have Mechanisms For Ensuring Both Have Mechanisms For Ensuring

ResultsResults Both are Complete Action SystemsBoth are Complete Action Systems

Michael W Cerkas, MS October 30, 2000

ManagementManagement LeadershipLeadership

Planning/BudgetingPlanning/Budgeting

Organizing/StaffingOrganizing/Staffing

Controlling/Controlling/Problem SolvingProblem Solving

Predictability, Predictability, Order, ConsistencyOrder, Consistency

Establishing Establishing DirectionDirection

Aligning PeopleAligning People

Motivating/InspiringMotivating/Inspiring

Change, Motivation, Change, Motivation, InnovationInnovation

Agenda

Network

Execution

Outcomes

Both are needed, to different degrees, at different times...

Michael W Cerkas, MS October 30, 2000

The Times Have The Times Have ChangedChanged

In the 70’s, the business environment was favorable and saw minimal change…

In the 80’s, the ground rules for the business environment began to change; deregulation & competition…

In the 90’s, the core business model began to change; technological innovation, the internet, consumerism and labor shortages...

In rapidly changing environments, the amount of LEADERSHIP required to be successful increases. For WPS, that time is Now.

Michael W Cerkas, MS October 30, 2000

You are Managing You are LeadingYou are Managing You are Leading

Use the power of logicUse the power of logic Focus on StrategyFocus on Strategy Seek MarketsSeek Markets Correct WeaknessesCorrect Weaknesses InstructInstruct Utilize AuthorityUtilize Authority Look for StabilityLook for Stability DuplicateDuplicate See ComplexitySee Complexity ReactReact RefineRefine Ask HowAsk How Compensate PeopleCompensate People

Use the power of intuitionUse the power of intuition Focus on cultureFocus on culture Serve PeopleServe People Build on StrengthsBuild on Strengths InspireInspire Apply influenceApply influence Thrive on CrisisThrive on Crisis OriginateOriginate See SimplicitySee Simplicity ProactProact RevolutionizeRevolutionize Wonder WhyWonder Why Satisfy PeopleSatisfy People

when you… when you...

Michael W Cerkas, MS October 30, 2000

Servant LeadershipServant Leadership Creating and Communicating Creating and Communicating

VisionVision Promoting and Initiating ChangePromoting and Initiating Change Building PartnershipsBuilding Partnerships Valuing DiversityValuing Diversity Managing Information & TechnologyManaging Information & Technology Achieving Personal BalanceAchieving Personal Balance

* Gartner Group Study: Sheila Murray Bethel

Michael W Cerkas, MS October 30, 2000

“All the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.”

Michael W Cerkas, MS October 30, 2000

“If one had to name a single, all-purpose instrument of leadership, it would be communication.”

Michael W Cerkas, MS October 30, 2000

BibliographyBibliography

Adams, John D., Ph.D.; Transforming Adams, John D., Ph.D.; Transforming Leadership: From Vision To ResultsLeadership: From Vision To Results

Amusala, Stephen O; LeadershipAmusala, Stephen O; Leadership Gartner Group; The Criticality of Leadership Gartner Group; The Criticality of Leadership

with Sheila Murray Bethelwith Sheila Murray Bethel The Institute For Management Excellence; The Institute For Management Excellence;

November 1996, Management vs. November 1996, Management vs. LeadershipLeadership

Kotter, John P; A Force For Change; How Kotter, John P; A Force For Change; How Leadership Differs From ManagementLeadership Differs From Management