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Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 1
StrategieforumRadikale Innovationen und disruptive TechnologienSiemens, Linz, 01/20/2015
Michael Shamiyeh
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 2
Structure
1. Types of innovation and disruption2. Challenges in organizational response3. Recommendations for action
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 3
1 TYPES OF INNOVATION AND DISRUPTION
Common (but false) assumption:
Disruptive
Sustaining
market‐related parameter (continuity of business)
=Radical
Incremental
performance‐related parameter (magnitude of improvement)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 4
Magnitude of Improvement
19001875 1925 1950 1975
QWERTY-KeyboardSholes & Glidden
Proportional LetterIBM Executive
Individual typewritersIBM Selectric typewriter
Electric Type-WriterIBM Electric
Portable TypewriterOlivetti Lettera 22
IBM Magnetic Tape/Selectric Typewriter
The gradual automation of writing and editing, and the refinement (sustaining) of the technology
Time
Electric Type-WriterBlickensdorfer Electric
RADICALI N C R E M E N TA L
Per
form
ance
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 5
Continuity of Business
19001875 1925 1950 1975
The gradual diffusion of word processing technology, and substitution (disruption) of typewriting technology.
Time
Performance demand(low end market)
Performance Demand(high end market)
Per
form
ance
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 6
The Case of Quartz Watches in the late 1970s
Time
1970
Swiss Watchmaker:
Per
form
ance
Revolutionin Time
1. Disruptors enter a market incumbents don’t care about
2. Entrants grow as incumbents flee
3. The incumbent hits a ceiling
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 7
Case: The Swiss Watchmakers and Apple’s iWatch
Radical?Disruptive?
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 8
Case: The Swiss Watchmakers and Apple’s iWatch
Time
2015
Per
form
ance
Per
form
ance
Sustaining Strategy (better product)
Low‐End Disruption (low‐cost product)
Time
2015
New Market Disruption (non‐consumer product)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 9
Trevithicks Steam Car1797
Benz Gasoline Car1886
Lohner-Porsche Wheel Hub Car1900
Tesla Inductionmotor
Radical Innovation: Uncertain in Terms of Substitution Rate
Nicholas-Cugnots Steam Car1769
200019001800
Per
form
ance
Time
Tesla Model2012
General Motors EV11996
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 10
Radical Innovation: Can Coexist with Prevailing Innovations
Wind‐powered vessels technology continued in parallel to steamships for 75 years.
Per
form
ance
Time
Sailing ship technology
19001800
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 11
Amazon
Sony
t
p
Printed Book
1970 1980 1990 2000
eBook
Substitution 15% (2020)
DD, TP (1998)
PD (2003)
33Y ?Y ?Y Printed BookseBook
Radical Technological Progress and Substitution (1)
Digital Technology
TP I (1981) MAVICA
t
pSilver‐halide Technology
TP II (1994)
1970 1980 1990 2000
Still Video Technology
First Digital Camera (Kodak)
Substitution 90% (2011)
PD (2001)
DD (1996)
26Y 10Y 10Y Silver‐halide FilmDigital Camera
TP…Threat PerceptionPD…Point of DisruptionDD…Dominant Design
Substitution 15% (2020)
Substitution 90% (2011)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 12
Radical Technological Progress and Substitution (2)
t
pCassette
1970 1980 1990 2000
Compact Disk
Substitution 90% (2000)
PD (1983)
DD (1982)
TP (1982)
t
p
Vinyl Record
1970 1980 1990 2000
Compact Disk
Substitution 90% (1988)
PD (1983)
DD (1982)
TP (1982)
5Y
6Y
Compact Disk Vinyl
Compact Disk Cassette
5Y
17Y
6Y
17Y
Substitution 90% (2000)
Substitution 90% (1988)
TP…Threat PerceptionPD…Point of DisruptionDD…Dominant Design
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 13
Disruptive Innovation: Case Xerox and Table-top Copiers
Time
19501940 1960 1970 1980 1990
Performance demand (low end market)
Model AFirst copy machine
Xerox 914First fully automatic copy machine
Xerox 3010First multi functional copy/fax machine
Konica Minolta U-Bix480High performance copy machine
US-American branch
Chester CarlsonFirst copy of printed sample (Xerography)
•It took Xerox 8 years to introduce a competitive product•In that time, Xerox lost half of its market share
Modest changes to existing technology: Plain‐paper copier
Xerox 9700First laser copy machine
1938
Per
form
ance
RICOH Ricopy DT1200Most sold copy machine
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 14
Radical
Types of Innovation: Magnitude of Improvement
Radical
Incremental Modular
Architectural
TECHNOLOGY IN COMPONENT
ChangedReinforced
SYSTEM
OF COMPONEN
TS
Changed
Reinforced
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 15
Types of Innovation: Magnitude of Improvement
Architectural innovations are generally disruptive by nature (new market)
Radical
Incremental Modular
Architectural
TECHNOLOGY IN COMPONENT
ChangedReinforced
SYSTEM
OF COMPONEN
TS
Changed
Reinforced
Incremental
Incremental
Radical
Radical
Modular
Modular
Architectural
Architectural
TechnologyCOMPETENCE DEVELOPMENT
Marketing
COMPETEN
CE DEV
ELOPMEN
T
High
Low
Low
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 16
RadicalArchitectural
Incremental Modular
TECHNOLOGY IN COMPONENT
SYSTEM
OF COMPONEN
TS
ChangedReinforced
Changed
Reinforced
Current
Technology
Marketing
New
New
COMPETENCE DEVELOPMENT
COMPETEN
CE DEV
ELOPMEN
T
Single‐use Camera
* an exception to the general rule
3M, AGFA
KODAK
Leveraging existing
knowledge
Recombining & extending existing
knowledge
Importing (creating) new knowledge
Architectural Innovation: Case Kodak FunSaver
Import
Leverage
Recombine & extend
Kodak FunSaver(Film with a lense)
Kodak Film
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 17
2 CHALLENGES IN ORGANIZATIONAL RESPONSE
Time
Perform
ance
DisruptiveTechnology A’
Point of Disruption
Two (Three) choices: Firms usually fail in going down‐market
going up‐market =sustaining technologies
and enter market segments whose profit margins are alluringly high
going down‐market = accepting the lower profit
margins of the emerging markets that the disruptive technologies
will initially serve
CoreTechnology A
(leaving market)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 18
Research shows that incumbents usually succeed in…
developing new technologies ‐ even radical ones ‐ whenever the technologies addresses the need of existing customers within the value network in which they compete.
1970s: National Cash Register (NCR)Threat by easier to use electronic machines (GE)
1980s: Swiss watch manufacturersThreat by Japanese quartz watch makers (Casio)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 19
Can Entrant Google Succeed in the Automobile Market?
2010s: Mercedes Benz Threat by driverless cars (Google)
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 20
Research shows that incumbents usually fail in…
developing technologies for customers in emerging markets, because of a lack of impetus to invest in ventures for which no customer yet exists.
$200 million$9,5 billionMARKET SIZE
DigitalAnalog
$500 $15,000CAMERA PRIZE
DigitalAnalog
There is no incentive to invest in small digital imaging market with expensive equipment prizes
Attractive film‐based photography business with big market and low‐cost equipment
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 21
3 RECOMMENDATIONS FOR ACTION (3Ds)
- Determine whether the technology is disruptive or sustaining
- Define the strategic significance and market of new technology
- Develop new technology in proper organizational structures
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 22
Determine Whether the Technology is Disruptive or Sustaining
t
p
t
p
Assess rate of technological progress and substitution
Spot new and potentially disruptive technologies
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 23
Define the Strategic Significance of New Technology
t
p
Current
Technology
Marketing
New
New
COMPETENCE DEVELOPMENT
COMPETEN
CE DEV
ELOPMEN
T
UNCOMMITTED RESOURCES REQUIRED
High
LOW
(leaving market)Sustaining Strategy (better product /new technology)
Low‐End Disruption (low‐cost product/new market)
UNCOMMITTED RESOURCES REQUIRED Assess resource relatedness
between core and targeted business
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 24
Resource Allocation Process
tp
t
c
Uncommitted Resources Available
high* low
* Assuming that business A achieved the cash payback on initial investment of money, time, and people
Ct Level of uncommitted resources
Performance Gap
No Yes
pTechnology Discontinued
Low‐end performance A demanded by customers
α Rate of technological progress and substitution
tp Time of threat perception and response
Actual Cash Curve A
Core Technology A
DisruptiveTechnology A’
Point of Disruption
α
Ct
ThreatPerception
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 25
Resource Allocation ProcessPerformance Gap
No Yes
Technology Discontinued
Low‐end performance A demanded by customers
α Rate of technological progress and substitution
tp Time of threat perception and response
ProblematicCash Curve A’
t0 Time of breakeven (cumulative cash reaches zero)
p
c
t
Uncommitted Resources Required
Speed to Market
Scale to Volume
tp
Ideal Cash Curve A’
tp
t0
Point of Disruption
α
Core Technology A
DisruptiveTechnology A’
ThreatPerception
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 26
Resource Allocation Process
ProblematicCash Curve A’
t0 Time of breakeven (cumulative cash reaches zero)
c
t
Uncommitted Resources Required
Speed to Market
Scale to Volume
tp
Ideal Cash Curve A’
t0
t
c
Uncommitted Resources Available
high* low
* Assuming that business A achieved the cash payback on initial investment of money, time, and people
Ct Level of uncommitted resources
Actual Cash Curve A
Ct
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 27
Develop Disruptive Technologies in Proper Structures
A A’’
A’ A’
A A’’
Firm
Firm
t t
Transformation of business A (adaptation) Transformation of old business A (discontinued) Development of new business A’ (in parallel)
Sharing of strategic resources
Structural Differentiation and Sharing Strategic Resources
Not possible course of action in the face of disruption!
Prof. Dr. Michael Shamiyeh, Siemens Strategic Forum, 01/20/2015 Page 28
Thank You