Business and Economics

Organizational Change and Development – MGW 3130Berwick Campus, 2013

Tutorial Week 3mulyadi.robin@monash.edu

Quick Recap Introductions

Unit Overview

Assessment Outlines

– Make sure you READ THEM! Speed Dating

Psych Contract (not done yet)

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Lectures Overview Week 1 - Introduction to MGW3130

– Importance, nature, and context of organizational change– Introduction to OD

Week 2 – Understanding Change

– Planned vs. unplanned change– Theories of Planned Change– Action research– Comparison of Planned Change models

– IMPORTANT FOR YOUR ESSAYS!!!

Week 3 – Role of Change Agent

304/10/23

important As per my e-mail, there’s no tutorial next week (29th of March)

BUT there is a make up tutorial on Wednesday (27th of March) at the following times at 903/1139. There will be chocolates.

– 4-6pm– 6-8pm

The essay is due the WEEK AFTER THE BREAK (week 5 tutorial)

If you cannot come to the tutorial, I would strongly suggest that you attend the Thursday tutorials

Please e-mail Viv in advance to see if she is okay with it.

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TODAY’S AGENDA

1. Group Formation

2. Group Presentation Topics

3. Planned vs Unplanned Change

4. Role Plays!

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Group Formation Remember – this is a MASSIVE assignment!

– Choose your members wisely. Maximum 3 per group

Two presentations per tutorial

You need to:

– Exchange contact details!– Monash e-mail, non-Monash e-mail, phone numbers (essential)– Choose a number between 1-12 (FIRST COME FIRST SERVE)

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Your Numbers… Determine which questions and which WEEK you are presenting on.

If you cannot present in that week – you need to negotiate with your colleagues who are presenting in other weeks.

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Week 6 (chapter 1, 2)

1. “ Without Organisational Development, organisations that are characterised by rapid technological changes and functioning in a highly competitive market, would fail.” Comment.

2. “ Applying any change model to a planned change guarantees success for the organisation.” Discuss with examples.

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Week 7 (chapter 3, 4)

3. “Burnout is prevalent among change agents. Explain why this could be, and how it could be averted or managed ? 

4. “ One of the most baffling and recalcitrant of the problems which business executives face is employee resistance to change.” Comment.

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Week 8 (Chapters 5, 6)

5. Institutionalization or the refreezing stage is seen as a key element of the organizational change process. However, with the rapid proliferation of change in the environment, some argue that institutionalizing change is an oxymoron. Discuss.

6. Double-loop learning is aimed at changing the status quo. How does this differ with knowledge management? Discuss

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Week 9 (Chapters 7, 8)

7. “Process consultation is a technique which helps group members to understand, diagnose, and improve their behaviour. “ Discuss how process consultation can be used, and both the advantages and disadvantages of this technique.

8. “Despite many instances of it backfiring, downsizing is still on the rise”. Discuss.

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Week 10 (chapters 9, 10)

9. An organisation's culture can be both supported and stifled by having well -mapped processes and clear lines of authority (eg McDonald's). Discuss.

10.  How can Not for profit organisations, NGO's and Global social change organisations benefit from applying Org development to their organisation, and what adjustments must be made for it's international use ? Use examples to demonstrate. 

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Week 11 (chapters 11, 12)

11. In the documentary "How Kevin Bacon cured cancer" (available free at <http://www.smh.com.au/tv/science/connected-how-kevin-bacon-cured-cancer-2733474.html>), it was discovered that networks can provide astonishing advantages in providing solutions and access to information by members. Briefly explain the documentary ideas about the advantages (and also discuss the disadvantages) of using networks as a collaborative strategy, and discuss how OD can be applied for the effectiveness of those networks. 

12. In week 2, some of the big drivers of external change were identified as Globalisation; Information Technology and Managerial Innovation. Explain how OD can help organisations adjust to these massive continuing waves of change. 

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PLANNED VS UNPLANNED CHANGE

In your groups…

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EXXTURNAL CONSULTANTS ROLE PLAY

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I want two groups to work together… One group – Enterprise Corp

The other, Exxturnal Consultants.

Read the material provided

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Costs of Enterprise Kits

Kits Purchased Cost per Kit0 – 4 $4,500,0005 – 9 $4,400,000

10 – 14 $4,300,00015 – 19 $4,200,00020 – 24 $4,100,00025 – 29 $4,000,00030 – 34 $3,900,00035 – 39 $3,800,00040 – 44 $3,750,00045 – 49 $3,700,000

50 – 100 $3,650,000Over 100 $3,600,000

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Note: The materials you buy may be slightly faulty. Apparently, it is difficult to print spacecraft perfectly. If you receive raw materials with nose cone lines that don’t start at the exact corner of the paper, ignore the lines and make your fold from the true corner of the paper. We’re sorry for the inconvenience.

Hint: buying more than 10 makes the job really hard…

Thank you

See you on WEDNESDAY!

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