MGT 166: BUSINESS ETHICS AND CORPORATE SOCIAL RESPONSIBILITY

Syllabus, version 1.0

Fall 2014

Section A00 Section B00

CLASS HOURS: SECTION ID: FINAL EXAM:

Tuesdays and Thursdays, 2:00 – 3:20 p.m. 815788 Thursday, December 18, 3:00 – 5:50 p.m.

Tuesdays and Thursdays, 3:30 – 4:50 p.m. 815790 Monday, December 15, 3:00 – 5:50 p.m.

LOCATION: Rady School of Management, Otterson Hall, 1st

Floor, Room 1S113

LECTURER: Cathy Moran EMAIL: cathymoran5@gmail.com PHONE: (760) 822-2741 (cell) OFFICE HOURS: Tuesdays, 1:00 - 1:50 p.m., Thursdays, 11:30 - 1:50 p.m., and by appointment OFFICE LOCATION: 2E109 (in the Rady Undergraduate Advising office) TEACHING ASSISTANT: Jamie Weisman, MBA Candidate, 2015 (in class on Thursdays) EMAIL: jamie.weisman@rady.ucsd.edu PHONE: (224) 715-9408 OFFICE HOURS: by appointment

DESCRIPTION Students will explore the challenges inherent in creating and leading organizations that perform well financially as well as environmentally and socially. The course will cover contemporary challenges in ethics, corporate social responsibility (CSR) and sustainability through the use of some or all of the following: case studies, readings, debates, guest speakers, multimedia, peer-to-peer learning, discussions, small group activities, games and on-line activities. Key questions to be considered include: What is a “good” company? What is a “successful” company? Are they different? How and why, if they are?

OBJECTIVES At the conclusion of MGT 166, students should have a greater understanding of the ethical issues facing businesses and the complexities, benefits, and challenges of incorporating environmental and social responsibility into corporate strategy. Additionally, students should grow in personal awareness, critical thinking, communication skills, and ability to work in a team. Specifically, students should be able to:

Find information on and critically evaluate organizational performance of businesses from a variety of perspectives – financial, social and environmental

Identify and assess the potential impact of social, economic and environmental issues on a specific industry or business

Understand the roles played by business, non-governmental organizations (NGOs), standards organizations, governments and others in CSR

Make the business case for CSR

MATERIALS A variety of readings, audios and videos are used. This approach results in more relevant and timely content than a single textbook would provide, however due to copyright restrictions, materials cannot be accessed from a single source. Most required materials are available electronically

1.

1 If you are a UPS student, additional steps may be required for you to access content on TED and in UCSD Library Electronic

Reserves. See the file “Information for UPS Students” available from the instructor or the teaching assistant.

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Required

Harvard Business Publishing Coursepack

Course Reader

Access to UCSD Library Electronic Reserves

Six Scantron forms 882-E (available from UCSD bookstore and some other vendors on campus)

Recommended

Strunk, William Jr., and White, E.B. The Elements of Style, Fourth Edition. London: Longman, 1999.

STUDENT AND COURSE REQUIREMENTS Exams (30% of course grade): A combination of multiple choice, multiple answer, true/false and short essay questions. Partial credit is available for many questions. The final exam is cumulative.

10% Midterm Exam 20% Final Exam

Materials Comprehension and Reflection (30%)

20% Reading Reflection Journal: Students will be paired during the second week of class. Each student pair will work together throughout the quarter on their individual Reading Reflection Papers. The Reading Reflection Journal Description, which is available on TED, provides detail on this course requirement.

10% Quizzes: these will be used to assess reading comprehension and reflection.

Class Participation (30%): Business ethics and corporate social responsibility are thought provoking, dynamic and sometimes controversial. The quality of class discussion is important in maximizing the value every student gets from this course. Inherent in this is preparation, attendance and on-time arrival. Roll will be taken.

18% Participation in class discussions and classroom activities 10% Assignments: most are to be completed outside of class. Attendance is required for in-class assignments. No

make-ups are allowed. 2% Students will participate in two studies offered by the Rady Behavioral Lab. Each experiment will take up to

one hour. Credit for participation will be given during the last week of the quarter based on a report delivered by the Lab staff to the course instructor.

Teamwork (10%): Most weeks there will be a debate on a current topic in CSR. Students will be assigned to teams of 4 to 5 participants. Each team will participate in one debate during the quarter.

COURSE GRADING Exams 30% Materials Comprehension and Reflection 30% Class Participation 30% Teamwork (Debate) 10% Note: Only raw scores are recorded and reported throughout the quarter. A curve may be applied on the cumulative score for the quarter.

COURSE POLICIES Electronic devices must be closed/off when not in use for note taking or other MGT 166 work.

NO cell phone use (calls, send/receive texts, email, browsing, etc.) during class time. Cell phones are to be turned off and put away before class begins.

Attendance is required. Students should be in their seats and ready to begin at the time the class starts. If an absence is unavoidable, notify the instructor in advance of the class session. (This does not excuse the absence.) Students are responsible for understanding the content and discussion of any classes missed. Copyri

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Students will submit much of their work electronically. Files must be in PDF, Microsoft Word or simple text file format. Work that is unreadable due to the use of an unaccepted file format must be resubmitted in an accepted file format. It will be penalized 2 points for late submission when it is resubmitted if that is after the deadline for submission.

Work submitted after the due date and time will be accepted at the discretion of the instructor and cannot be accepted more than 1 week late. When accepted, late submissions will be graded -1 point for each day late unless the delay is due to a verifiable medical or family emergency. Reading Reflection Journal submissions and in-class assignments will not be accepted late. Plan on technical problems and other issues! Don’t wait until the last minute to submit work.

Student submissions must be primarily the independent thoughts and ideas of the student writer(s). When content from another source is used, attribution must be included via a footnote or bibliography. (See the Chicago Manual of Style Quick Guide for guidance and examples.) Copying directly from a source without attribution is PLAGIARISM which is an academic integrity violation. Academic integrity violations may be grounds for suspension or expulsion. Random submissions are checked electronically for plagiarism.

Scores are reduced for inadequate writing (including grammar, spelling, etc.), presentation and attribution.

The course syllabus is subject to change at the discretion of the instructor. If a change is made, the instructor or teaching assistant will notify you. You are responsible for knowing the content in the new syllabus.

ACCESSING MATERIALS TED (Course Site) TED is UCSD’s online system for class content and management. Log in at ted.ucsd.edu using your UCSD Academic Computer Services username and password. Extension students (including UPS) should obtain a registration token from Extension's student services or the ACMS Help Desk and register for a Concurrent Enrollment Computer Account.

Course Reader The Course Reader is available for purchase from University Readers.

1. Log on to https://students.universityreaders.com/store/ 2. Create an account or log in if you have an existing account. 3. Choose the format you would like your materials in: print, digital or both 4. Follow the instructions through the ordering process. Payment can be made by all major credit cards or with an

electronic check. 5. After purchasing, to get started on your readings right away, you can access your partial digital pack (20% PDF) by

logging into your account and clicking My Digital Materials. Orders are typically processed within 24 hours and the shipping time will depend on the selected shipping method and day it is shipped. (Orders are not shipped on Sundays or holidays). If you experience difficulties, email orders@universityreaders.com or call 800.200.3908 ext. 503. Harvard Business Publishing Coursepack

1. Go to https://cb.hbsp.harvard.edu/cbmp/access/28232279 2. Register for an account in order to access materials for this course. (If you have an existing account, you may use

that.) 3. Select “My Library” 4. From “Courses”, select “Business Ethics and Corporate Social Responsibility FA14” 5. Verify the “Coursepack” is for this course (“Course Number: MGT166”) and instructor (“Professor Name: Cathleen

Moran”). The Coursepack includes four publications:

Union Carbide's Bhopal Plant (A)

Union Carbide's Bhopal Plant (B)

Creating Shared Value: How to Reinvent Capitalism — and Unleash a Wave of Innovation and Growth

Strategic Activism: The Rainforest Action Network 6. Purchase the Coursepack. 7. Access the course materials.

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UCSD Library Electronic Reserves If you are new to using Reserves, see Using Reserves.

1. The Library protects Electronic Reserves by requiring a password for access. To view the materials for this course, you will need to enter the COURSE PASSWORD: cm166

2. Accessing Course Reserves from off campus requires using a proxy server or virtual private network. For instructions, see Course Reserves from Off Campus.

3. Go to UCSD Library Electronic Reserves. (You can also get to the course reserves webpage above from the UCSD Libraries’ homepage by clicking on the "Course Reserves" tab.)

4. On the reserves.ucsd.edu, Docutek ERes page, select "STUDENTS". 5. Search for reserves by keyword, department, or instructor. 6. Select your course; read and accept the short copyright notice. 7. See what materials are on reserve for your class. Some items are available electronically (e-reserves) and others

can be checked out from a UCSD library. If an item is at a library, click on the link indicating "items available at (library location)" for a list of items on reserve for your course.

8. Note which library has your items and how long you can have them checked out. When asking for a reserve item at a circulation desk, be sure to bring the call number with you and get a specific due time. Reserves check out for 3 hours or 24 hours depending on the library and the item. Library staff at the desk can answer any questions that you have about due times and where you can return your reserve items.

Geisel Library Reserves Desk Most course materials are available for check out at the Geisel Library Reserves Desk. You can check out this material for 3 hour time blocks. Use this link to check the availability of the material: http://reserves.ucsd.edu/eres/courseindex.aspx?error=&page=dept

ACADEMIC INTEGRITY Integrity of scholarship is essential for an academic community. As members of the Rady School, we pledge ourselves to uphold the highest ethical standards. The University expects that both faculty and students will honor this principle and in so doing protect the validity of University intellectual work. For students, this means that all academic work will be done by the individual to whom it is assigned, without unauthorized aid of any kind. The complete UCSD Policy on Integrity of Scholarship can be viewed at: http://senate.ucsd.edu/manual/Appendices/Appendix2.pdf

UCSD WRITING CENTER The Center provides writing assistance to students. It offers one-on-one peer mentoring and workshops and assists students with brainstorming and content structure and development. For more information, see the Writing Center site. The Writing Center does not offer proofreading services. (This resource is not available to UPS students.)

STUDENTS WITH DISABILITIES A student who has a disability or special need and requires an accommodation in order to have equal access to the classroom must register with the Office for Students with Disabilities (OSD). The OSD will determine what accommodations may be made and provide the necessary documentation to present to the faculty member. The student must present the OSD letter of certification and OSD accommodation recommendation to the appropriate faculty member in order to initiate the request for accommodation in classes, examinations, or other academic program activities. No accommodations can be implemented retroactively. Visit the OSD website for information or contact the Office for Students with Disabilities at (858) 534-4382 or osd@ucsd.edu.

SCHEDULE Date Class Topic & Deliverables Preparation

Class 1 THUR 10/2

Introduction to Corporate Social Responsibility / Sustainability

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Class 2 TUES 10/7

Behavioral Ethics; Stakeholder Theory ASSIGNMENT 1 DUE 8:00 a.m. via TED

Reading: 1) Syllabus (on TED) 2) Reading Reflection Journal Description and Examples (on TED) 1) The Social Responsibility of Business is to Increase its Profits, (available from

UCSD Library Electronic Reserves. ELECTRONIC RESERVES PASSWORD: cm166)

Assignment #1: This assignment is on TED. Go to Content then to the Assignments folder. Review the CSR/Sustainability report from one company listed in the assignment. Use the hyperlink in the company name to access the report. Using the template in the assignment, evaluate the report. Be prepared to give a brief summary and discuss the report during class. Buy course materials.

Class 3 THUR 10/9

Business Ethics and Responsibility in the Context of Globalization QUIZ on readings

Reading: Union Carbide's Bhopal Plant, parts (A) and (B) (available from Harvard Business Publishing). Read Part A. Bring Part B to class. DO NOT read Part B before class. Prepare for Quiz on the readings: The Social Responsibility of Business is to Increase its Profits and Union Carbide Bhopal Part A Sign up with the Rady Behavioral Lab.

Class 4 TUES 10/14

Roles & Missions: Governments, Non-governmental Organizations (NGOs), firms Debate #1 ASSIGNMENT 2 DUE 8:00 a.m. via TED

Contact your Reading Reflection Journal partner via TED and arrange to meet. Reading: 1) Making Sustainability Work, Chapter 1: A New Framework for Implementing

Corporate Sustainability (available from UCSD Library Electronic Reserves). ELECTRONIC RESERVES PASSWORD: cm166

2) Debate #1 content (See TED, Content > Debates folder) Assignment #2: Carbon Footprint Calculation Sign up with the Rady Behavioral Lab if you haven’t done so.

Class 5 THUR 10/16

Creating Shared Value QUIZ on readings

Reading: Creating Shared Value (Harvard Business Publishing) Prepare for Quiz on the readings: Making Sustainability Work and Creating Shared Value Sign up with the Rady Behavioral Lab if you haven’t done so.

Class 6 TUES 10/21

Innovation & CSR Debate #2 Reading Reflection Journal DUE before class via TED

Reading/Video: 1) Confessions of a Radical Industrialist, Chapters 1, 2 and 4 (Course Reader) 2) TEDxPhilly - Jay Coen Gilbert - On better businesses (Abridged video on TED.

Complete video via link provided here.) 3) Social Business - Turning Capitalism on its Head (UCSD Library Electronic

Reserves) 4) Debate #2 content (See TED, Content > Debates folder) Complete Reading Reflection Journal. Includes 1) Confessions of a Radical Industrialist; 2) TEDxPhilly - Jay Coen Gilbert - On better businesses; 3) Social Business - Turning Capitalism on its Head; 4) Remaking the Way We Make Things. Be sure to follow the required format. On TED, see the examples of Reading Reflection Journals and consider using the template provided.

Class 7 THUR 10/23

Designing for Sustainability

Reading: Remaking the Way We Make Things (UCSD Library Electronic Reserves) Cop

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Class 8 TUES 10/28

Retail & CSR: Walmart Debate #3 Reading Reflection Journal DUE before class via TED

Reading: See the Study Guide for more direction on the first three readings. 1) Walmart 2014 Global Responsibility Report (on TED) 2) Surf through Making Change at Walmart 3) Do your own research on Walmart’s corporate social responsibility. 4) Debate #3 content (See TED, Content > Debates folder) Complete Reading Reflection Journal. Includes 1) Walmart 2014 Global Responsibility Report; 2) Making Change at Walmart site; 3) your research on Walmart’s corporate social responsibility.

Class 9 THUR 10/30

Ethics and Financial Accountability QUIZ on movie and audio

Movie: (watch before class) “Enron: The Smartest Guys in the Room”, available to rent from Amazon, Youtube and other sources. Audio: NPR TED Radio Hour, Our Buggy Brain, Dan Ariely: Why Do We Cheat? (Or on iTunes, search NPR TED Radio Hour. Listen to “Our Buggy Brain”, released April 27, 2012, from the beginning to minute 12:00.) Prepare for Quiz on “Enron: The Smartest Guys in the Room” and NPR TED Radio Hour, Our Buggy Brain, Dan Ariely: Why Do We Cheat?

Class 10 TUES 11/4

MID-TERM EXAM (no debate this week)

Bring Scantron form 882-E and sharpened #2 pencils.

Class 11 THUR 11/6

Privacy and Business Ethics QUIZ on reading

Reading: How Companies Learn Your Secrets (on TED, Content) Prepare for Quiz on How Companies Learn Your Secrets

TUES 11/11

Veterans Day - Holiday

Class 12 THUR 11/13

Marketing Debate #4 Reading Reflection Journal DUE before class via TED Guest Speaker: Kristin Kielich, Operational Strategic Initiatives, UCSD

Reading: 1) Ethics and the Conduct of Business, by John R. Boatright (Course Reader) 2) Debate #4 content Complete Reading Reflection Journal on Ethics and the Conduct of Business

Class 13 TUES 11/18

CSR: Measuring, Reporting & Evaluating Debate #5 Reading Reflection Journal DUE before class via TED

Reading: See the Study Guide on TED for detailed instructions on what to read within the first two items. 1) G4 Sustainability Reporting Guidelines – Reporting Principles and Standard

Disclosures 2) G4 Sector Disclosures 3) Debate #5 content Complete Reading Reflection Journal. Includes 1) G4 Reporting Guidelines and G4 Sector Disclosure; 2) In China, Human Costs Are Built Into an iPad; 3) Strategic Activism: The Rainforest Action Network

Class 14 THUR 11/20

Human Rights; Stakeholder Engagement

Reading: 1) In China, Human Costs Are Built Into an iPad (UCSD Library Electronic

Reserves) 2) Strategic Activism: The Rainforest Action Network (Harvard Business

Publishing)

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Class 15 TUES 11/25

The Business Case for CSR Debate #6 Reading Reflection Journal DUE before class via TED

Reading: 1) The Market for Virtue: The Potential and Limits of Corporate Social

Responsibility, Chapter 3: What is the Demand for Virtue?, by David Vogel. (UCSD Library Electronic Reserves)

2) Debate #6 content Complete Reading Reflection Journal on The Market for Virtue: The Potential and Limits of Corporate Social Responsibility, Chapter 3: What is the Demand for Virtue?, by David Vogel.

THUR 11/27

Thanksgiving Day - Holiday

Class 16 TUES 12/2

Climate Change & Globalization: Business Opportunities and Risks Debate #7 Reading Reflection Journal DUE before class via TED ASSIGNMENT 3 (in class) DUE end of class

Audio: Link to following audio content 1) Arctic Warming Unlocking A Fabled Waterway (8 minutes) 2) Russia Pushes To Claim Arctic As Its Own (8 minutes) 3) In The Race For The Arctic, The U.S. Lags Behind (8 minutes) 4) Debate #7 content Complete Reading Reflection Journal on the three audio stories.

Class 17 THUR 12/4

Contemporary Issues in CSR ASSIGNMENT 4 DUE 8:00 a.m. via TED

Assignment #4: Consider what’s happening now in CSR. Find and read two recent articles on the subject. Articles must be from the sources listed in the assignment. Use the template provided on TED for your write up. Be prepared to discuss your news stories in class.

Class 18 TUES 12/9

Ethics mini-cases Debate #8

Reading: 1) Choose one of the following, read it, and be prepared to discuss it in class:

UCSD Policy On Integrity Of Scholarship (read it in full) Google Code of Conduct (read it in full) Walmart Statement of Ethics (pages 5 – 9) BP Code of Conduct (pages 10 – 17)

2) Debate #8 content COMPLETE BY DEADLINE MONDAY, DECEMBER 15, 8:00 a.m.: Self-Assessment. Submit via TED CAPE. Complete then send email to instructor saying you’ve done so for 1 extra point on Final Exam.

Class 19 THUR 12/11

Wrap Up and Review for Final Exam Debate #9

Reading: Debate #9 content

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