MGT 101 Principles Of Management Final Exam Buy Now From Below:

http://www.homeworkarena.com/mgt-101-principles-of-management-assessment-time-test

Question 1

1 points

When creativity is desirable, then:the organization should be completely centralizedthe organization should be completely decentralizedsome degree of decentralization is desirableit is impossible to recommend centralization or decentralization in this situation

   Question 2

1 points

In order to raise the odds their commands will be accepted, Barnard recommends:the manager uses informal channels of communicationeach organization member receive directions from the most expedient communication channelthe line of communication between manager and subordinate go through the CEOcommands are authenticated as coming from a manager

   Question 3

1 points

According to staff personnel, one reason for line/staff conflict is that line personnel:tend to assume staff authoritydo not give sound advicefail to keep staff personnel informed of their activitiesresist new ideas

   Question 4

1 points

The three main types of authority that can exist within an organization are:line, staff, and formalstaff, informal, and formalline, staff, and functionalline, functional, and formal

   Question 5

1 points

The most basic method of dividing job activities is the:process control methodcustomer location methodcentralization methodfunctional similarity method

   Question 1 points

6The roles that staff personnel perform include all of the following EXCEPT:the advisory or counseling rolethe service rolethe financial rolethe control role

   Question 7

1 points

All of the following should be done by staff personnel to reduce line-staff conflict EXCEPT:emphasize the objectives of the organization as a wholeencourage and educate line personnel in the appropriate use of staff personneldeal intelligently with resistance to change, rather than view it as an immovable barrierall of the above should be used by staff personnel to reduce line-staff conflict

   Question 8

1 points

The process of assigning job activities and related authority to specific individuals in the organization is termed:delegationaccountabilityresponsibilityauthority

   Question 9

1 points

The three steps of the delegation process are:create accountability, promote acceptance, and require performanceassign specific duties, grant authority, and create accountabilityassign responsibility, create accountability, and assign specific dutiescreate responsibility, grant authority, and promote acceptance

   Question 10

1 points

The amount of power an individual in an organization possesses is:total powerposition powerauthoritypersonal power

   Question 11

1 points

A manager who quietly makes her significant achievements visible to others and builds up a successful record and a solid professional reputation is attempting to increase her:personal power through creating a belief she possesses a high level of expertise within the organizationposition power through creating a belief she possesses a high level of expertise within

the organizationpersonal power by establishing a sense of identification with the managerposition power by establishing a sense of identification with the manager

   Question 12

1 points

Which one of the following is NOT one of the three main steps of the controlling process?taking corrective actionmeasuring performanceestablishing policies and rulescomparing measured performance to standards

   Question 13

1 points

A sign that a problem exists is:declining salesa symptomlow employee moralea standard

   Question 14

1 points

A good, objective method of determining the optimal amount of control to use is:the Delphi techniquecost-benefit analysislinear programmingpost-control processes

   Question 15

1 points

The power derived from a manager’s relationship with others is:total powerposition powerauthoritypersonal power

   Question 16

1 points

Making something happen the way it was planned to happen is:controlplanninginfluencingorganizing

   Question 17

1 points

The controller would most likely report to which of the following individuals?

chairperson of the board of directorschief executive officeroutside accounting firmvice president of finance

   Question 18

1 points

Factors within an organization that are barriers to organizational goal attainment are:problemsissuessymptomsstandards

   Question 19

1 points

Because of its value to management, ______________ should be _____________ as much as possible.communication, ignoredmessage encoding, ignoredfeedback, encouragednonverbal communication, practiced

   Question 20

1 points

Which of the following statements is most accurate regarding nonverbal communication:nonverbal communication is usually consistent with verbal communicationnonverbal communication usually contains more meaning than verbal communicationnonverbal communication should be ignoredmanagers do not need to be effective at reading nonverbal communication

   Question 21

1 points

The originator of an interpersonal communication is the:sourceencoderdecoderboth a and b

   Question 22

1 points

In interpersonal communication, the destination’s reaction to a message, is known as:feedforwardfeedbacklisteningthe communication process

   Question 23

1 points

Which form of communication is primarily used for coordinating various activities?formal communicationlateral organizational communicationdownward organizational communicationupward organizational communication

   Question 24

1 points

A position description is an example of which form of communication?upward formal communicationdownward formal communicationdownward informal communicationlateral formal communication

   Question 25

1 points

Which of the following strategies should be followed to encourage the flow of formal communication channels?Support the flow of clear and concise statements through formal communication channelsTake care to ensure that all organization members have free access to formal communication channelsAssign specific communication responsibilities to staff personnelAll of the above are effective strategies for encouraging the flow of formal communication

   Question 26

1 points

Organizational communication that follows the lines of the organizational chart are:verbal communicationinformal organizational communicationformal organizational communicationnonverbal communication

   Question 27

1 points

A source can gather nonverbal feedback simply by:watching the nonverbal response of the destination to the messagetesting the destinationasking the destination questions about the messagelistening to the destination’s verbal response to the message

   Question 28

1 points

Passing information from one individual to another in a series, or sequence, is known as:lateral organizational communicationthe grapevineserial transmission

noise   Question 29

1 points

The unique way in which a manager perceives organizational problems are:forces in the environmentforces in the taskforces in the managerforces in the subordinate

   Question 30

1 points

The most widely used basis for establishing departments within the formal structure is:functional departmentalizationproduct departmentalizationgeographic departmentalizationcustomer departmentalization

   Question 31

1 points

Helgesen stipulates that ______________tend to create networks or “webs” of authority.men managerswomen managersall managersthere are not any managers who do this

   Question 32

1 points

Which of the following statements would be most accurate if subordinates’ activities were very similar?there could be a large span of controlthere is no need for unity of commandthe organization should be departmentalized by productthe organization should be departmentalized by manufacturing process

   Question 33

1 points

The main criticism of Max Weber’s bureaucracy is that it:violated the unity of command conceptcreated a narrow span of controldid not give enough concern for the human variabledid not emphasize specialization of labor

   Question 34

1 points

The main components of Weber’s bureaucracy include all of the following EXCEPT:detailed procedures and rulesa clearly outlined organizational hierarchy

impersonal relationships among organizational memberstask duplication

   Question 35

1 points

A unique group of resources established by management to perform some organizational task is:an organizational teama groupa standing committeea department

   Question 36

1 points

The assignment of various portions of a particular task among a number of organizational members is:coordinationdivision of laborunity of commandspan of control

   Question 37

1 points

The writer who had the most profound influence on classical organizing theory was:Max WeberFrederick TaylorAbraham MaslowHenri Fayol

   Question 38

1 points

All of the following are characteristics of successful JIT programs EXCEPT:high quality of materials purchased from suppliescloseness of supplierswell-organized receiving and handling of materials purchased from supplierslow management commitment and support

   Question 39

1 points

Which of the following ratios should be used when evaluating an organization’s performance?return on investmentinventory turnovercurrent ratioall of the above

   Question 40

1 points

The operational plan of action outlining which goods and services an organization will produce is a:marketing strategy

product strategyprocess strategylayout strategy

   Question 41

1 points

The ratio that is calculated by dividing sales by inventory (measured in dollars) is the:current ratiodebt ratioinventory turnover ratioreturn on investment ratio

   Question 42

1 points

Scheduling, sequencing, routing, dispatching, and expediting are all:cost-benefit analysis activitiesbreak-even analysis activitiesshop-floor activitiestop-management directional activities

   Question 43

1 points

The algebraic equation for the determination of the break-even point is:BE = VC/(P-FC)BE = P/ (FC-VC)BE = C/RBE = FC/(P-VC)

   Question 44

1 points

A control tool where the manager assigns a specialized set of objectives and action plans to workers and then rewards those workers on the basis of how close they came to reaching their goals is:management by exceptionmanagement by objectivesmanagement by considerationmanpower planning

   Question 45

1 points

Operational tools used to establish labor standards useful for planning, control, productivity improvements, and compensation are:manpower planswork measurement methods (Operational Tools in Human Resource Strategy, difficult)motion-study techniqueswork methods analysis

 

  Question 46

1 points

The amount of revenue that exceeds the total costs of producing the products sold is:total revenueprofitsbreak-even pointtotal costs

   Question 47

1 points

Which of the following is an observable symptom of undesirably high stress levels?moodinesschronic worryingincreased aggressionall of the above

   Question 48

1 points

Which of the following is NOT a guideline for reducing the resistance to change?change should be made as quickly as possibleavoid surprisesmake tentative changepromote real understanding of the change

   Question 49

1 points

When workers come into the office frequently, but are not assigned a permanent office space:it is called tethering workersthe worker is called fully mobileit is called hotelingit is called telecommuting

   Question 50

1 points

When an organization ties together company stakeholders through e-mail or the Web, it is creating a:virtual teambureaucracyvirtual corporationvirtual office

   Question 51

1 points

Which of the following statements is most accurate regarding the research conducted on the managerial grid?grid OD leads to increased profit for the organizationgrid OD leads to positive changes in managerial behaviorgrid OD leads to positive changes in managerial attitudesmore testing needs to be completed before any conclusive statements can be made

   Question 52

1 points

Which of the following would NOT be considered a potential advantage to matrix organizations?better customer relationsshorter project development timelower project costsmore complex internal operations

   Question 53

1 points

The best rationale for modifying an existing organization is to increase:organizational effectivenessemployee moralecustomer serviceprofit

   Question 54

1 points

Another name for a matrix organization is:a project organizationa complex organizationa multi-level multinational corporationa traditional organization

   Question 55

1 points

The primary advantage of changing a traditional organization into a matrix organization is that it:creates a more complex internal organizationis flexibleenhances the equal application of company policiesis easier to manage

   Question 56

1 points

The process of increasing the number of operations an individual performs in a job is:job rotationjob enlargementjob enrichmentteam management

   Question 57

1 points

According to Argyris’ continuum, as individuals mature they are more likely to do all of the following EXCEPT:have increasing needs for more activityhave a short-term perspectivehave deeper and more lasting interests

have control over their own destiny   Question 58

1 points

A reward that consists of the elimination of an undesirable consequence of behavior is:positive reinforcementnegative reinforcementpunishmentextinction

   Question 59

1 points

A manager who has a cooperative, team-centered management style who prefers to influence subordinates to complete tasks through team efforts probably has a high need for:achievementpoweraffiliationcontrol

   Question 60

1 points

Which of the following focuses on managing human activity by controlling the consequences of performing that activity?job enrichmentNeeds-Goal Theorybehavior modificationreinforcement

   Question 61

1 points

According to McClelland, people who are greatly motivated to influence other people and to assume responsibility have a high need for:achievementaffiliationpowerdominance

   Question 62

1 points

Rewards that come directly from performing a task are:goalsmoneyextrinsic rewardsintrinsic rewards

   Question 63

1 points

The most fundamental motivation theory that begins with an individual feeling a need is:ERG theoryequity theoryHerzberg’s Two-Factor TheoryNeeds-Goal Theory

   Question 64

1 points

In Likert’s Management System, which management style can be categorized by a lack of confidence or trust in subordinates, with the bulk of all decision-making being done at the top of the organization?System 1System 2System 3System 4

   Question 65

1 points

In order to avoid the potential weaknesses of performance appraisals, supervisors should do all of the following EXCEPT:view paperwork as an aid in providing feedbackmake the appraisal as tactful as possiblemake the appraisal as objective as possibleview the appraisal process as a means of rewarding or punishing employees

   Question 66

1 points

The process of developing qualities in human resources that will enable them to be more productive is:recruitmenttrainingselectionperformance appraisal

   Question 67

1 points

The performance appraisal should:focus on the evaluator’s impression of the individual’s work habitsstress only performance in the position the individual holdsbe acceptable to the evaluator and the individual being evaluatedfocus on subjective areas of performance

   Question 68

1 points

The form used in compiling a human resource inventory that summarizes information about organizational members who could fill a position is a:management manpower replacement chartposition replacement formmanagement inventory card

human resource inventory   Question 69

1 points

The purpose of training is to:serve as a recruitment toolserve as a basis for promotionincrease the compensation of individualsincrease the productivity of employees by influencing their behavior

   Question 70

1 points

Selection is dependent upon effective:recruitmentperformance appraisaladvertisingaffirmative action programs

   Question 71

1 points

The initial attraction and screening of the supply of prospective human resources available to fill a position is:performance appraisalscreeningselectionrecruitment

   Question 72

1 points

Excessive rejected products, unmet deadlines, and high labor costs are all clues that help the manager:determine those individuals who need to be terminateddetermine training needs and identify needed skillsidentify where to place the blamedetermine needed areas for recruitment

   Question 73

1 points

Performance appraisals can best be described as:a one-time evaluation of an individual’s productivitya continuing activity that provides feedback to organization membersa method of developing organizational goalsan activity without any potential weaknesses

   Question 74

1 points

Accepted facts or truths about an object or person that have been gained from either direct experience or a secondary source are:attitudes

beliefsvaluesperceptions

   Question 75

1 points

The approach to learning that is based on the belief that behavior is a function of its consequences and that behavior leading to positive consequences is more likely to be repeated is:cognitive learningperceptionoperant learningMBO

   Question 76

1 points

The basis for goal-setting strategies, which is widely used in the business world, is:cognitive learningperceptionoperant learningpositive reinforcement

   Question 77

1 points

Managers can avoid inappropriate attributions by doing all of the following EXCEPT:making a greater effort to see situations as they are perceived by othersguarding against perceptual distortionspaying more attention to individual differences among subordinatesignoring individual differences among subordinates

   Question 78

1 points

The most common application of goal-setting is:the path-goal theoryMBO (Cognitive Learning, moderate)operant conditioningselective perception

   Question 79

1 points

A predisposition to react to a situation, person, or concept with a particular response is a/an:beliefattitudevalueperception

   Question 80

1 points

Which of the following is NOT one of four major causes of behavior problems?lack of skillslack of positive attitudelow salarypersonal problems

   Question 81

1 points

Consistently providing personnel activities that are highly valued by employees will in the long run improve attitudes, intentions, and behaviors. This management philosophy is also known as the:golden rulelaw of supply and demandteam managementhuman resource approach

   Question 82

1 points

Ben believes that all women are poor drivers. This is a:projectioncase of selective perceptionstereotypeself-serving error

   Question 83

1 points

A manager who has the tendency to “sell” his or her decisions is most likely to:be on the right-hand side of the Tannenbaum and Schmidt Leadership Continuumbe a subordinate-centered leaderbe willing to give up significant freedomwant to use their authority to a large degree

   Question 84

1 points

The OSU studies concluded that leaders exhibit two main styles of behavior:structure behavior and employee-centered behaviorconsideration behavior and job-centered behaviorstructure behavior and consideration behavioremployee-centered behavior and job-centered behavior

   Question 85

1 points

According to the characteristics of the emerging leader versus characteristics of the manager, which of the following would be associated with the leader?independentconsultingauthoritativeproblem-solving

   Question 86

1 points

Generally, except for which of the following, managers increase their success by allowing subordinates more freedom in making decisions when the subordinates have:a relatively high need for dependencethe necessary knowledge and expertise to deal with the problema relatively high tolerance for ambiguitylearned to share in decision-making

   Question 87

1 points

Which approach to leadership views the personal characteristics of an individual as the main determinants of how successful that individual could be as a leader?trait approachbehavior approachsituational approachcharacteristic approach

   Question 88

1 points

The subtle barrier of negative attitudes and prejudices that prevents women from reaching seemingly attainable top management positions is known as the:glass doorglass ceilingglass wallglass barrier

   Question 89

1 points

According to the OSU studies, the behavior that reflects friendship, mutual trust, respect, and warmth in the relationship between leader and follower is:employee-centered behaviorjob-centered behaviorconsideration behaviorstructure behavior

   Question 90

1 points

Which of the following is a situational leadership theory?the trait approachpath-goal theorythe Michigan Studiesthe Ohio State studies

   Question 91

1 points

The Vroom-Yetton-Jago Model is designed to:determine the maturity level of subordinatesdetermine the appropriate level of subordinate involvement in the decision-making processdetermine the degree of boss-centered activity that is appropriatedetermine the degree of structure in the situation

   Question 92

1 points

Which of the following is the correct sequence of the stages of group development?acceptance, communication/decision-making, solidarity, controlacceptance, solidarity, control, communication/decision-makingsolidarity, acceptance, communication/decision-making, controlcontrol, solidarity, acceptance, communication/decision-making

   Question 93

1 points

Which of the following is least accurate regarding groups?they are found in all organizationsan understanding of groups can help managers raise the probability the groups will cause desirable consequences for the organizationgroups inevitably form in all facets of organizational existencegroups invariably cause desirable consequences within the organization

   Question 94

1 points

A formal group of organization members who interact with one another to accomplish some nonroutine task is a/an:work groupcommand groupinterest grouptask group

   Question 95

1 points

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?formingnormingperformingstorming

   Question 96

1 points

The most fundamental ingredient for an effective teams is:moneystrong management supportcommon interests

trust   Question 97

1 points

Which of the following is a procedural step that could be taken to increase the probability a committee will be successful?rephrasing ideas already expressedspecifying the authority of the committeebringing all members into active participationstimulating further thought by members

   Question 98

1 points

A set of shared values and beliefs organization members have regarding the functioning and existence of their organization is:organizational climatecorporate culturecorporate climatenone of the above

   Question 99

1 points

Which of the following is an organization-related step in building an effective work team?develop clear objectives, directions, and project plans for the teamreward and recognize team members for their accomplishmentsencourage team involvementtry to make the team’s work satisfying

   Question 100

1 points

Which of the following is the correct sequence of the stages for team development?acceptance, communication/decision-making, solidarity, controlforming, norming, storming, performing, adjourningforming, storming, norming, performing, adjourningnorming, forming, storming, performance, adjourning