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Message Message HandlingHandling
When it really When it really mattersmatters
MARION COUNTY ARESMARION EMERGENCY RADIO TEAM
MAY 2015 © KC5CMX MARION COUNTY FLORIDA
Most messages will be Most messages will be informalinformal
or “tactical” messages. or “tactical” messages.
These are not written.These are not written.
When a “formal” ICS 213 When a “formal” ICS 213 message message is neededis needed
Written for accuracyWritten for accuracyTo be relayed more than onceTo be relayed more than onceProvide a record Provide a record
Formal written messages are for the “RECORD” Communications
Use a WRITTEN message for:•Damage assessments•Position status •Situation updates•Declarations•Resource requests•ICS facility relocations
The General Message form may The General Message form may be initiated by incident be initiated by incident
dispatchers and any other dispatchers and any other personnel on an incident.personnel on an incident.
JUST SO YOU KNOW, AS OF MAY JUST SO YOU KNOW, AS OF MAY 2015, FEMA HAS CHANGED THE 2015, FEMA HAS CHANGED THE
ICS 213 FORMAT SLIGHTLY.ICS 213 FORMAT SLIGHTLY.You now include the person’s title You now include the person’s title
along with the position.along with the position.
The Single Sheet ICS 213 The Single Sheet ICS 213 General Message FormGeneral Message Form
SINGLE FORMSINGLE FORM 3 PART FORM3 PART FORM
MESSAGE HEADER
• WHO IS THE MESSAGE WHO IS THE MESSAGE GOING TO?GOING TO?
• RECIPIENT’S NAMERECIPIENT’S NAME
ERIN MILLER
09:20 ET
RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR
MESSAGE HEADERMESSAGE HEADER
• WHAT IS THEIR POSITION ?
• (ACRONYM FOR (ACRONYM FOR WHERE ARE THEY, NOT WHERE ARE THEY, NOT THEIR TITLE)THEIR TITLE)
ERIN MILLER MCSO LOGISTICS OFFICE
09:20 ET
RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR
MESSAGE HEADERMESSAGE HEADER
• WHO IS IT FROM AND WHO IS IT FROM AND WHAT IS THEIR WHAT IS THEIR POSITION?POSITION?
ERIN MILLER MCSO LOGISTICS OFFICE
STEVE SZABO ARES TRAILER WALMART ON HWY 200
09:20 ET
MESSAGE HEADERMESSAGE HEADER
• SUBJECTSUBJECT• DATEDATE• TIMETIME• THIS IS THE TIME THIS IS THE TIME
THAT THE MESSAGE THAT THE MESSAGE WAS ORIGINATED, NOT WAS ORIGINATED, NOT THE TIME IT WAS THE TIME IT WAS PASSED ONPASSED ON
ERIN MILLER MCSO LOGISTICS OFFICE
STEVE SZABO ARES TRAILER WALMART ON HWY 200
ARES TRAILER STATUS 09:20 ET
16 MAY 15
0930
MESSAGE HEADERMESSAGE HEADER
• THIS IS A DRILL THIS IS A DRILL MESSAGEMESSAGE• Because what we do Because what we do
over the radio is public over the radio is public information, we must information, we must use “This is a drill or use “This is a drill or this is an exercise” this is an exercise” before we transmit the before we transmit the body of the message. It body of the message. It would be good practice would be good practice to include it when you to include it when you first start passing the first start passing the message.message.
ERIN MILLER MCSO LOGISTICS OFFICE
RON VIOLA, KS4SW
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR
ARES TRAILER WALMART HWY 200
MESSAGE BODYMESSAGE BODY
• The message body The message body should be what the should be what the SENDER says. SENDER says. • It doesn’t matter if the It doesn’t matter if the
information is correct information is correct or not, your job is to or not, your job is to just pass the message just pass the message exactly as written.exactly as written.
• DO NOT MAKE DO NOT MAKE CHANGES WITHOUT CHANGES WITHOUT
AUTHORIZATIONAUTHORIZATION!!
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
MESSAGE BODYMESSAGE BODY
• AUTHORIZATIONAUTHORIZATION• The message must be The message must be
authorized to be sent. It authorized to be sent. It needs to be LEGIBLY needs to be LEGIBLY SIGNED, with a printed SIGNED, with a printed name after itname after it
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
MESSAGE BODYMESSAGE BODY
• POSITIONPOSITION• Again, physical locationAgain, physical location
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
ALTHOUGH NOT ALTHOUGH NOT REQUIRED…REQUIRED…
• It isn’t required, but it may It isn’t required, but it may be a good idea to includebe a good idea to include
• Who it was passed to, location Who it was passed to, location and timeand time
• Who was the senderWho was the sender• Don’t make a dominant part of Don’t make a dominant part of
the message, write small or in the message, write small or in the marginthe margin
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
TO KG4NXO – K4ZFW OP 0935 SENT BY KC5CMX
TO KG4NXO – K4ZFW OP 0935 SENT BY KC5CMX
MESSAGE BODYMESSAGE BODY
• IT HAS TO BE THERE IT HAS TO BE THERE FOR THE REPLYFOR THE REPLY
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
THIS IS A DRILL
THE REPLYTHE REPLY
• THE REPLYTHE REPLY• As above, nothing is As above, nothing is
changed in the changed in the message bodymessage body
• Not all messages will Not all messages will include a reply.include a reply.
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
THIS IS A DRILL
UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.
MESSAGE REPLYMESSAGE REPLY
• DATEDATE• TIMETIME• SIGNATURE AND SIGNATURE AND
THEIR POSITIONTHEIR POSITION
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
THIS IS A DRILL
UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.
16 MAY 1050
ERIN MILLER, MCSO LOGISTICS OFFICE
MESSAGE REPLYMESSAGE REPLY
• You must be able to You must be able to read it, ensure name read it, ensure name is printed on there as is printed on there as wellwell
ERIN MILLER MCSO LOGISTICS OFFICE
ARES TRAILER STATUS 09:20 ET16 MAY 15 0930
THIS IS A DRILL
ARES TRAILER WALMART HWY 200
ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK.
STEVE SZABO
RON VIOLA, KS4SW
ARES TRAILER WALMART HWY 200
THIS IS A DRILL
UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.
16 MAY 1050
ERIN MILLER, MCSO LOGISTICS OFFICE
WHAT’S THE WHAT’S THE DIFFERENCE?DIFFERENCE?
SINGLE VS 3 PARTSINGLE VS 3 PART
THEY ARE THE SAME FORM THEY ARE THE SAME FORM EXCEPT…EXCEPT…
SINGLE FORMSINGLE FORM 3 PART FORM3 PART FORM
Yellow copy is the original. The rest are all copies
After it is filled out, the white copy stays with the sender.
The yellow and pink are forwarded to the message handler.
When the message has been
replied to, the
handler keeps the pink copy
and returns the yellow to
the originator
Dissemination of the ICS Dissemination of the ICS 213213
(Using sneaker express)(Using sneaker express) WhiteWhite copy copy kept by person kept by person
originating the messageoriginating the message
YellowYellow and and PinkPink sent to receiver. sent to receiver. Receiver replies on Receiver replies on yellowyellow and and PinkPink, ,
keeping the keeping the YellowYellow copy for record. copy for record. PinkPink copy copy is sent back to the person is sent back to the person
originating the message. (the loop is originating the message. (the loop is complete)complete)
SummarySummary
The ICS 213 is simple and straight The ICS 213 is simple and straight forwardforward
Used for when a written record is Used for when a written record is requiredrequired
Used when message is to be Used when message is to be transmitted and received EXACTLY transmitted and received EXACTLY as writtenas written