Merging the Digital and Physical Retail Environment · providing critical strategies for brick and mortar retailers to improve and increase conversion rates in-store. Store innovation

Todd BrinkE-Commerce Product Manager, hh gregg

Rick CastanhoCustomer Experience Architecture & EngagementLowe’s Companies, Inc.

Andy ChuDivisional Vice President & GM,Sears Holdings Corporation

Robert CohenVP of Retail, Patagonia

Angela Gearhart Sr. Director In Store ExperienceSleep Number Stores

Mark McKelveyDivisional VP, Retail Solutions,Recreational Equipment Inc. (REI)

Reinvent The In-Store Experience

Disrupt Business With Innovation

Engineer Seamless Shopping

Improve Inventory Management &Fulfillment

Merging the Digital and Physical

Retail Environment

Featuring Thought Leadership From

Register Today: Call: 1.888.482.6012 or 1.646.200.7530Email: [email protected] Web: www.future-stores.com

June 23-25, 2014 The Renaissance Seattle Hotel, Seattle, WAwww.future-stores.com

Adapt The Brick And Mortar To Engage Consumers With A Digitized, Personalized In-Store Experience

Organized by:Lead Sponsors:

Realize Enhanced Customer Analytics

Converge Technology & Sales

Steer Showrooming To Conversions

Conceptualize The Store Of TheFuture

Join the conversation: @futurestoresIn Association With:

http://www.theetailblog.com/

http://www.linkedin.com/groups/Future-Stores-Digitizing-Retail-Experienc%20e-4775381/about?trk=anet_ug_grppro

https://twitter.com/FutureStores

In the current competitive environment, retailers have to make strides toincorporate digital with the physical in their brick and mortar stores. Seamlessshopping is a non-negotiable for today’s consumer. What are you doing toprovide a more engaging in-store experience?

With the growth of e-commerce and web-only retailers, brick and mortar storeclosings are trending higher. Retailers that choose not to adapt to the newways consumers shop are placing their physical stores in jeopardy. Traditionally,the goal of a store was simple—to convert customers—but now it’s so muchmore. Showrooming has become a concept to embrace, not combat. How canretailers make the in-store experience as appealing as it is online? Whattechnology is necessary to enhance traffic, conversions and loyalty?

Future Stores 2014 is focused on the pain points of store operations, IT,marketing, merchandising, cross-channel and customer experience executives,providing critical strategies for brick and mortar retailers to improve and increaseconversion rates in-store.

Store innovation is a top priority for retailers in 2014 and beyond. Re-engagingcustomers will require a multi-channel, collaborative approach to merging thedigital and physical retail environment.

Hear from retailers on how understanding the consumer path to purchase canimpact what happens inside your brick and mortar from technology, shopperbehavior, sales, fulfillment, loyalty and so much more.

I hope to see you this June in Seattle!

Shamara RayEvent DirectorFuture Stores

Register Today: Call: 1.888.482.6012 or 1.646.200.7530 Email: [email protected] Web: www.future-stores.com2

Event Overview

Who You Will See Again At Future Stores 2014

Table Of Contents:

Who Should Attend?

June 23: Master Classes & Site TourJune 24-25: Main Conference

Agenda At-A-Glance ....................3-4

Conference Agenda .................. 5-10

About the Sponsors ......................11

The Solutions Lounge ....................11

About the Media Partners ..............12

Conference Pricing ........................13

Hotel Information ..........................13

Registration Form ..........................13

If you are a CMO, Vice President,Director or Manager of:

• Retail Operations

• Omni/Multi-Channel Marketing

• Technology

• eCommerce

• Visual Merchandising

• Brand Strategy

• Marketing

…then you need to attend Future Stores 2014!

Seniority29% C-LevelExecutives/VP’s/President/Partner

27%Director

25%Manager

15%Specialist

4% Staff/Other

Job Function21% Operations

19% Omni-Channel

19% Marketing

17% ExecutiveMgmt (President,Partner,Principal)

12% InformationTechnology

9% eCommerce

2% CustomerExperience

2% CustomerInsights andAnalytics

Industry14%DepartmentStores

14%Hardware,Electronicsand Appliances

14% SportingGoods

12% Apparel

12%Telecommunications

10% HomeFurnishing

7% Toys & Hobbies

5% Specialty Retail

3% Supermarkets

2% Entertainment/Food/Travel

7% Other

7:15 Continental Breakfast & Registration

7:55 Welcome RemarksShamara Ray, Program Director, Future Stores 2014

8:00 Chairperson’s Opening Address

8:15 Master Class 1: Creating Seamless Integration BetweenOnline And Retail ChannelsMichael Brown, Partner, A.T. Kearney

10:15 Networking & Refreshment Break

10:30 Master Class 2: Redefining The Role Of The Sales AssociateIn The Future StoreMilton Pedraza, CEO, Luxury Institute, LLC

12:30 Luncheon For All Attendees

1:30 Master Class 3: Future Store Design: Visually AndTechnologically Redesigning The In-Store ExperienceMara Devitt, Partner, McMillanDoolittle, LLPDwight Hill, Partner, The Retail Advisory

3:30 Master Classes Conclude

3:30- Future Stores Site Tour: 5:00 Recreational Equipment, Inc. (REI)

5:00 End Of Site Tour

3

AGENDA-AT-A-GLANCE

Back To The Future Store: The Digital Evolution Of The Brick & Mortar

7:30 Continental Breakfast & Registration In The Solutions Zone

8:10 Welcome RemarksShamara Ray, Program Director, Future Stores 2014

8:15 Chairperson’s Opening RemarksLarry Arnstein, Vice President Business Development, Impinj Inc.

8:30 Engineering The Brick And Mortar Location To FunctionLike The Online ChannelDavid Mollon, Divisional Vice President, Global VisualMerchandising, Coach

8:50 The Last Mile: The Digitization of Physical CommerceDavid Stover, Global Solution Management Lead – Mobile &Store, hybris

9:10 Maximizing The Multi-Screening Path To PurchaseAmas Tenumah, VP of Operations, Teleflora

9:30 Overcoming The Challenges Retailers Face To Digitize ThePhysical EnvironmentMark McKelvey, Divisional Vice President, Retail Solutions,Recreational Equipment, Inc. (REI)

9:50 2014 Future Stores Benchmark Study

10:00 Morning Networking & Refreshment Break In TheSolutions Zone

10:40 Panel Discussion: Leading The Charge To Digitize The In-Store ExperienceFang Cheng, Founder and CEO, LincBryan Lively, Vice President of Retail, Moosejaw MountaineeringTodd Brink, E-Commerce Product Manager, hh gregg

11:20 Why Mobile Deals Are Driving In-Store Dollars Michael Georgoff, VP, New Products, RetailMeNot, Inc.

11:40 Panel Discussion: “Battling” Showrooming—Embracing TheWay Consumers Shop TodayRick Castanho, Customer Experience Architecture & Engagement,Lowe’s Companies, Inc.Marc Lamb, Director of Sales, McIntosh LaboratoryChristopher Krywulak, President and CEO, iQmetrixAmas Tenumah, VP of Operations, TelefloraJeremy York, Principal Data Scientist, RichRelevance

12:20 Technology Innovation Spotlight: Understand YourShoppers’ In-Store Behavior With Precise Location AnalyticsAnne Marie Stephen, Vice President Sales, iinside


2:50 Afternoon Networking & Refreshment Break In TheSolutions Zone

3:30 Innovating Analytics: Gaining A Competitive Advantage InA Customer-Driven WorldDave Lewan, Vice President, Sales, ForeSee

3:50 Case Study: Extending The Virtual Store...The GrowingImpact Of Mobile And Pick-Up On E-GroceryTim Dorgan, VP/Managing Director, Peapod Interactive

4:10 Cross Channel Journey: Examining The Influence OfOne/Multiple Channels On The Deal ChannelDavid Gusick, E-Commerce Director, Boot Barn

4:30 Interactive Roundtable Discussions

5:30 Future Stores Cocktail Reception

6:30 End Of Day One

Track A: Location Analytics

1:30 Chairperson’s Afternoon Address

1:40 Use Cases And Practical Implementations Of Location Analytics Adam Silverman, Principal Analyst, Forrester Research

2:00 Technology Innovation Spotlight

2:10 Panel Discussion: Realizing ROI Through In-Store AnalyticsPaul Bundonis, Chief Stores Officer, Build-A-Bear Workshop

*Additional panelists to be determined, visit www.future-stores.comfor details

Track B: Inventory Management, Distribution & Fulfillment

Chairperson’s Afternoon Address

Elevating Inventory Management And Visibility To EnhanceCustomer ExperienceRobert Cohen, VP of Retail, Patagonia

Technology Innovation Spotlight Platform: The Foundation OfOmnichannel RetailScott McGilivray, Chief Strategy Officer, iQmetrix

Panel Discussion: Inventive Distribution Within The Four WallsOf The StoreRobb McCarter, Director of E-Commerce & Mobile, Edwin WattsGolf*Additional panelists to be determined, visit www.future-stores.comfor details

Future Stores Master Classes & Site TourMONDAY, JUNE 23

Main Conference Day One

Concurrent Track Sessions

TUESDAY, JUNE 24

Lead Sponsors:

AGENDA-AT-A-GLANCE continued

Cross-Channel Retail Technology Enablement


8:30 Chairperson’s Opening Remarks

8:45 Confronting The Obstacles Hindering The Future ForwardBrick And Mortar

9:05 Analyzing The Disruptive Impact Of Mobile In The PhysicalEnvironment

9:25 Insights Radar – Harnessing Powerful Insights From YourFront Line EmployeesBill Hoffman, Managing Partner and Co-Founder, Frontline InsightsSteve Wallin, Managing Partner and Co-Founder, Frontline Insights

9:45 Utilizing Mobile Technology More Effectively In StoreNikki Baird, Managing Partner, Retail Systems Research


10:45 Panel Discussion: Discovering The Next Game Changers ForThe Brick and MortarDavid Mollon, Divisional Vice President, Global VisualMerchandising, CoachChristopher Skinner, Vice President Global Visual Merchandisingand Store Design, Fresh, Inc.Adam S. Toporek, Customer Experience Strategist, CTS ServiceSolutions

11:25 Panel Discussion: Disruptive Innovation: Staying A StepAhead Of The Savviest ConsumersTodd Brink, E-Commerce Product Manager, hh greggAngela Gearhart, Sr. Director In Store Experience, Sleep NumberStoresMike Wittenstein, Lead Retail Experience Designer and ManagingPartner, Storyminers

12:05 Technology Innovation Spotlight: Blink To Buy: ThePractical Future Of Wearable Retail AppsDr. Samuel Mueller, CEO and Co-founder, Scandit


Technology Innovation, Customer Experience & The SalesAssociate

1:15 Ups & Downs Of Injecting Digital Into RetailMarc Fecker, Vice President, Innovation, FordDirect

1:35 Panel Discussion: Improving Engagement, Loyalty AndOverall Shopping Experience For Consumers In An Omni-Channel EnvironmentRick Castanho, Customer Experience Architecture &Engagement, Lowe’s Companies, Inc.Andy Chu, Divisional Vice President & GM, Sears HoldingsCorporationMarc Lamb, Director of Sales, McIntosh Laboratory

2:20 OneSight: A Scrappy Approach To Omni-Channel And LoveBink Zengel, VP & Creative Director, Strategic Environments,Luxottica North America


3:20 Experimenting With Immersive Technologies To AugmentShopping ExperienceRobert Fort, Retail CIO/Consultant

3:40 Brick & Mortar Progress: Linking New Store Formats ToCustomer ExperienceChristopher Skinner, Vice President Global Visual Merchandisingand Store Design, Fresh, Inc.


5:00 End Of Future Stores

Main Conference Day TwoWEDNESDAY, JUNE 25

*Additions and edits to the program may occur; please see our event website www.future-stores.com for the most recently updated agenda.

**Full speaker biographies will be available on the Future Stores website at www.future-stores.com.

"I recommend the event to anyone in retail, especially marketing, store operations, & customer service."

- Chris Hershberger, Manager, Mobile & Digital Solutions, Michaels Stores Inc


7:15 Continental Breakfast & Registration

7:55 Welcome Remarks

Shamara RayProgram DirectorFuture Stores 2014

8:00 Chairperson’s Opening Remarks

8:15 Master Class 1: Creating Seamless IntegrationBetween Online And Retail Channels

Retailers have undergone a dramatic and rapid transformation frommono, to multi to omnichannel. This transformation has beenthrust upon retailers as technology and consumer adoption rates ofthat technology have exploded. The rapid pace of change and lackof understanding of how customers would seamlessly shopchannels caused retailers to create channel silos and fail to integrateoperating models across channels In the current state, retailers havecreated multiple, complex and inefficient operating environments.In a slow growth retail environment, costs have grown but saleshave not. In order to fully realize omnichannel benefits and beprepared for the next wave of technology, retailers must to developa seamlessly integrated omnichannel operating model which willleverage people, stores, supply chain and inventory to meetcustomers’ needs. The session will discuss• The omnichannel role of the store and store network• Doing more with less – optimizing omnichannel inventory• The omnichannel organization• Omnichannel performance metrics for growth, profitability andcustomer satisfaction

Michael BrownPartnerA.T. Kearney

10:15 Networking & Refreshment Break

10:30 Master Class 2: Redefining The Role Of The SalesAssociate In The Future Store

This master class will take a closer look at the sales associate role inan evolving store environment.Retailers invest a significant amount of resources into their peopleand it’s essential to maximize that asset. Mr. Pedraza will lay out theelements, human and technological, that drive customer datacollection, conversion and retention in the 21st century. Attend thissession to:

• Learn how treating sales associates like clients drivesextraordinary client experiences

• Examine how sales associate metrics are as critical as client metrics• Discover the ways technology enhances, not replaces your salesassociates

• Explore the optimal techniques that create extraordinaryexperiences that drive extraordinary relationships

Milton PedrazaCEOLuxury Institute, LLC


1:30 Master Class 3: Future Store Design: Visually AndTechnologically Redesigning The In-Store Experience

Participants in this master class will explore how to apply new visualdesign techniques and technologies with human capital to deliverinnovative store experiences that drive traffic, conversion andprofitability. This interactive session will include:• An overview of innovative store experiences from across the world• A framework for evaluating your current store experience to identifytop innovation opportunities

• Instruction on how to develop a business case for change

Mara DevittPartnerMcMillanDoolittle LLP

Dwight HillPartner,The Retail Advisory

3:30 Master Classes Conclude

3:30 – Future Store Site Tour

Join us for a site visit to Recreational Equipment, Inc.’s (REI) flagshiplocation and experience an innovative store of the future. REISeattle provides outdoor enthusiasts in the Seattle, Washingtonarea with top-brand gear andclothing for camping, climbing,cycling, fitness, hiking, paddling,skiing, snowboarding and more.See firsthand how REI has createda unique and enhanced in-storeexperience. Get ready for yournext adventure!

MASTER CLASSES & SITE TOUR

The Future Stores Master Classes are designed to provide an in-depthexamination of the future of the brick and mortar store. These intensive2 hour sessions will unveil successful strategies for enhancing the in-store experience. Plan to attend these Master Classes if you need toinnovate an existing store or launch a new one. Uncover thetechnologies and tools that are transforming the retail experience anddriving customers back into the physical store.

Master Classes are led by leading consultants that will share theirexpertise and provide retailers and brands with key insights onintegrating online and retail channels, redefining the role of the salesassociate and future store design. You cannot afford to miss theseinformative and interactive sessions.

Plus…The REI Site Tour:Attendees of the Master Classes on June 23rdwill have the opportunity to tour the flagshiplocation of Recreational Equipment, Inc. whichhas successfully mastered providing customers witha unique and dynamic in-store experience. REI hasearned a place on FORTUNE magazine's list of the "100 BestCompanies to Work For" every year since the rankings began in1998. Join us for and engaging site tour at the REI Seattle Flagshipstore and discover why it’s the premier outdoor gear and sportinggoods store serving outdoor enthusiasts in Seattle.

Future Stores Master Classes & Site Tour

Attend these hands-on workshop style sessions. Space is limited so sign-up today!MONDAY, JUNE 23

on this innovative store

experience

DOn’T MiSS OuT

5

5:00

Lead Sponsors:

7:30 Continental Breakfast & Registration In TheSolutions Zone

8:10 Welcome Remarks

Shamara RayProgram Director,Future Stores 2014


Larry ArnsteinVice President Business Development,Impinj Inc.

8:30 Engineering The Brick And Mortar Location ToFunction Like The Online Channel

The debate is over. Retailers must acknowledge that in order toappeal to customer shopping behavior, the brick and mortar mustborrow effective strategies from the online channel. This insightfulsession will delve into how the physical store can embrace the bestof both worlds while continuing to provide consumers with anenhanced shopping environment. • Adapting the physical store to become the most seamlessshopping experience

• Journey mapping the online purchasing experience to replicatein-store

• Evaluating and measuring channel hopping to meet customershopping preference

• The last mile: connecting the customer’s online, mobile and in-store experiences

David Mollon, Divisional Vice President, Global VisualMerchandisingCoach

8:50 The Last Mile: The Digitization Of PhysicalCommerce

There is an abundance of omnichannel strategies, most of whichhighlight click and collect/BOPIS. But aren't such evolvingcapabilities simply multi-channel integrations of existing systems,not the seamless experience consumers have been promised? Inthis session, hybris will answer why retailers are still struggling toachieve comp store gains in physical stores in the face of e-commerce share gains – and what you can do to successfullytraverse the last and hardest mile in digitizing physical commerce.• Omni: the good, the bad, and the me-too's• Stores are NOT dead• Return of the sales associate• The 'Net gets physical

David StoverGlobal Solution Management Lead – Mobile & Storehybris

9:10 Maximizing The Multi-Screening Path ToPurchase

Consumers have the whole world in the palm of their hands. Whetherusing a laptop, desktop, tablet or mobile device, customers can shophow they like and when they want. How are retailers answering thecall to optimize the multi-screen path to purchase? Technology andcreativity go hand-in-hand in tackling the multi-channel journey toconversion. Attendees will find out the best methods for:• Addressing head-on how people are using different means toresearch and buy their products

• Crafting a seamless and interchangeable browsing and shoppingexperience

• Enhancing multi-screen experiences as the adoption of smartphones and retailer app downloads increase

• Encouraging engagement and facilitating conversion via atailored multi-channel journey

Amas TenumahVP of OperationsTeleflora

9:30 Overcoming The Challenges Retailers Face ToDigitize The Physical Environment

The technological capability of your stores should be in-sync with thefuture store concept—or at least in the process of getting there. That’sthe ideal for many retailers, but is it a reality? The challenges are manywhen adapting your current brick and mortar locations to be moretechnologically advanced in order to capitalize on consumer retaildollars. Knowing what technology your physical stores will require isonly a part of the equation. During this insightful session, hear whatREI did to successfully digitize and innovate their physical environment. • Understanding where the market is going and where the gapsare in your technology solutions

• Assessing whether the structure of the business is the biggestchallenge

• How are separate P&Ls impacting your business when trying todeliver a seamless experience?

• Arming associates and customers with technology flexibilityaround the design and mobility of your store

Mark McKelveyDivisional Vice President, Retail SolutionsRecreational Equipment, Inc. (REI)

9:50 2014 Future Stores Benchmark Survey

10:00 Morning Networking & Refreshment Break InThe Solutions Zone

10:40 Panel Discussion: Leading The Charge To DigitizeThe In-Store Experience

Retailers have discovered that developing strategy, getting buy-inand implementing a digitized store requires a collective effort—fromoperations to marketing to IT to merchandising—but who’s leadingthe charge? This expert panel will explore what it takes within theorganization to achieve a digital brick and mortar environment.• Examining the challenges of trying to sell innovation internally tothe team

• Building the business case to gain traction within the organization• Weeding through what’s working, what’s not and who should bedoing what in order to achieve innovation

• Identifying who’s having success and lessons that can benefit theorganization

Todd BrinkE-Commerce Product Managerhh gregg

Fang ChengFounder and CEOLinc

Bryan LivelyVice President of RetailMoosejaw Mountaineering

MAIN CONFERENCE DAY ONETUESDAY, JUNE 24 Back To The Future Store: The Digital Evolution Of The Brick & Mortar


Main Conference Day One continued

11:20 Why Mobile Deals Are Driving In-Store Dollars

The divide between online and offline commerce is rapidly beingobliterated, thanks to new web, mobile and in-store technologiesthat enable consumers to transact seamlessly across these channelseasily and conveniently. Savvy desktop users send online deals totheir mobile devices for later use. And with the power of location-aware offers, merchants have a chance to grab a consumer’sattention as he/she walks in the door of their favorite shoppingmall. RetailMeNot will share research and case studies about howthe mobile phone and online deals are turning into meaningful foottraffic and in-store dollars.

Michael GeorgoffVP, New ProductsRetailMeNot, Inc.

11:40 Panel Discussion: “Battling” Showrooming—Embracing The Way Consumers Shop Today

Consumers have multitudinous options for how they want to shopand showrooming has become commonplace. Early on, retailerssought out ways to combat showrooming, but it has becomeapparent that it’s here to stay. As a result, retailers are respondingto the showroom showdown by creating unique customerexperiences in-store. You don’t want to miss this panel discussionas the panelists tackle the challenge of eliminating/embracingshowrooming to increase sales and loyalty.• Strategies to drive the customer to be excited and enticed tostore locations

• Continuing to roll out brick and mortar stores and sustaincompetitiveness while online continues to grow

• Offering cutting edge technology to complement the shoppingexperience

• Transitioning to an environment that’s fully available to thecustomer all the time

Rick CastanhoCustomer Experience Architecture & EngagementLowe’s Companies, Inc.Marc LambDirector of SalesMcIntosh LaboratoryChristopher KrywulakPresident and CEOiQmetrixAmas TenumahVP of OperationsTelefloraJeremy YorkPrincipal Data ScientistRichRelevance

12:20 Technology Innovation Spotlight: UnderstandYour Shoppers’ In-Store Behavior With PreciseLocation Analytics

Anne Marie StephenVice President SalesiInside


Concurrent Track Sessions

Track A: Location Analytics


1:40 Use Cases And Practical Implementations OfLocation Analytics• Analyzing the pros and cons of location analytics technology• Determining departmental performance across the chain• Gaining in-depth insight into departmental conversion• Applying location analytics to tie together attribution betweenonline and offline and mobile

Adam SilvermanPrincipal AnalystForrester Research

2:00 Technology Innovation Spotlight

To host a Technology Innovation Spotlight where you can showcasea practical case study and/or technology implementation, contactDanielle Krause at [email protected] or call her at646-200-7549.

2:10 Panel Discussion: Realizing ROI Through In-StoreAnalytics

How difficult is it to know your customer when you may not beextracting nor analyzing the proper data? When your customershave specific shopping behaviors and patterns that provide valuableinsight, it’s essential that you’re poised to capture and capitalize onthe information. This panel will help you gain strategic direction onmaximizing ROI through your in-store analytics. • Gaining valuable insight from your shoppers’ in-store behaviors • Weighing how new data sources and analytics capabilities areimpacting business intelligence in the physical store

• Capturing and monetizing in-store shopper traffic analytics• Understanding customers and improving store performance viashopper metrics technologies

Paul BundoniChief Stores OfficerBuild-A-Bear Workshop

*Additional panelists to be determined, visit www.future-stores.com for details

Track B: Inventory Management, Distribution &Fulfillment


1:40 Elevating Inventory Management And VisibilityTo Enhance Customer Experience

Are you fully aware of what’s in your stores and where it can befound? How often are customers entering the store and leavingempty-handed because of your inventory management? Thissession will explore optimal methods for effectively managinginventory in your brick and mortar. Learn how you can deliverimproved service through elevating visibility and the availabletechnology to aid in the process. • Providing enterprise-wide visibility from point of manufacture allthe way to distribution

• Implementing UHF item level tags for inventory• Capitalizing on opportunities to engage: increasing productknowledge for authentication and to start the consumerexperience

• Best practices and lessons learned in distributed ordermanagement: how retailers deliver relevant contextual inventoryinformation

Robert CohenVP of RetailPatagonia

2:00 Technology Innovation Spotlight:

7Lead Sponsors:

Main Conference Day One continued

Platform: The Foundation Of Omnichannel Retail

Scott McGillivrayChief Strategy Officer RetailiQmetrix

2:10 Panel Discussion: Inventive Distribution WithinThe Four Walls Of The Store

Brick and mortars are shedding the image of only providing a singlemethod of delivering products to consumers. The evolution ofdistribution has provided unique opportunities for how retailers usethe physical store. Join the discussion on what changes are beingmade to operate the store more like a distribution center. Find outwhat the panel thinks is on the horizon when it comes to inventivedistribution.• Advancing retailer distribution and fulfillment execution initiativeswithin the store

• Changing the way distribution works: operating physicallocations as a distribution hub

• Competing with online innovation: one day shipping, same dayshipping, drones and more

• Cutting edge technology involved with the understanding ofinventory and distribution

Robb McCarterDirector of E-Commerce & MobileEdwin Watts Golf

*Additional panelists to be determined, visit www.future-stores.com for details

2:50 Afternoon Networking & Refreshment Break InThe Solutions Zone

3:30 Innovating Analytics: Gaining a CompetitiveAdvantage in a Customer-Driven World

Today we are entering a paradox where it is both easier and harderthan ever before to measure the customer experience. All of thetools are there, but are you using the right ones and using them theright way? As consumers’ expectations and technologicalcapabilities continue to evolve so must the analytics used tomeasure the experiences as they migrate between your store,websites and mobile sites and apps. Since today’s consumersexpect a seamless journey through these engagement points, thereis a need for a comprehensive system of metrics that eliminatesmetric silos to better support today’s multichannel, multi-deviceworld we live, shop and purchase in. • Learn what the next generation of customer experience analyticsis and how it will help you better understand the customerexperience

• Find out how this next generation of predictive customerexperience analytics can be a strategic asset and help increase thevelocity of growth for your business

• Examine the importance of innovating analytics to keep pacewith the maturing customer and their continuously changingexpectations to gain a competitive advantage

Dave LewanVice President, SalesForeSee

3:50 Case Study: Extending The Virtual Store...TheGrowing Impact Of Mobile And Pick-Up On E-Grocery

In the increasingly challenging and competitive grocery space, e-commerce holds the promise of increased shopper loyalty andincreased share. It is becoming increasingly clear that multi-channele-grocery will be the model that provides the greatest benefits forshoppers and for the innovative retailers that serve them. Peapod isa 25-year veteran of e-grocery and, as part of Ahold USA, is takingthe lead in multi-channel innovation. Anywhere/anytime shoppingaccess…supported by multiple fulfillment options enablesPeapod/Ahold to uniquely answer the shopper question: “How Do IWant To Shop Today?” In this informative case study explorePeapod’s 25 year journey from start-up to multi-channel innovator.• Opportunities and barriers inherent in e-grocery• The promise of multi-channel e-grocery• Evaluating the impact of mobile access on shopper behavior• What is the potential of pick-up to expand the market for e-grocery?

Tim DorganVP/Managing Director,Peapod Interactive

4:10 Cross Channel Journey: Examining The InfluenceOf One/Multiple Channels On The Deal Channel

When customers shop they don’t necessarily think in terms ofchannels. However, their shopping behaviors do have an impact onthe channels they utilize. Are you in tune with how your onlinechannel affects what occurs via your mobile channel and ultimatelyin-store? This session will take a look at the cross-channel journeyand help you decipher how to manage the influence one channelhas on the others.• What impact does one channel or multiple channels have on thechannel that actually gets the deal?

• It’s in the analytics: researching the influence or contribution ofmobile on a store purchase

• Looking across all channel touchpoints to paint the big picture ofthe customer’s preferred journey

• Gauging the contribution of different channels on the channelthat takes the order

David GusickE-Commerce Director,Boot Barn


Engage in timely & lively discussions with members of the RetailCommunity. Receive invaluable strategies, solutions and take-awaysfor your most pressing brick and mortar challenges.

5:30 Welcome Cocktail Reception

6:30 End Of Day One


MAIN CONFERENCE DAY TWO



8:45 Confronting The Obstacles Hindering The FutureForward Brick And Mortar

It’s seldom that significant change is easy. In fact, change can be a dauntingtask, especially when bridging the gap between the digital and physicalenvironments. Retailers are faced with the challenge of assessing capability,determining what technology to enhance, and how much of an investmentcan afford to made. Transitioning to a future store requires a shift instrategy and creativity. This informative session will discuss how toovercome the challenges along the way.• Assessing how investment dollars and rates of change impede retailers

from innovating• Identifying what scale you need to effectively offer consumers

omnichannel experiences in a slow growth or zero growth economy• Potential long-term implications of keeping up with the pace and cost of

innovation • Is there an affordable way to invest in new channel capabilities tailored to

the way consumers want to shop?

9:05 Analyzing The Disruptive Impact Of Mobile In ThePhysical Environment

Mobile technology has become an instrumental component to theshopping experience. Consumers are using their devices in-store tocompare prices, redeem coupons, research products and more. Brick andmortar retailers must foster an environment where the mobile device is apart of the in-store experience. Examine the disruptive effect mobiletechnology is having on physical store and how to use it to your advantage.• Embracing the inevitable: the confluence of mobile in the brick and

mortar• Getting the most out of mobile and geolocation technology popularity

and growth • Preventing customers from teleporting out of your store into a

competitors store• Using smart phone technology and BLE to do targeted promotions and

advertisements

9:25 Insights Radar – Harnessing Powerful Insights FromYour Front Line EmployeesFew companies would argue that employees have tremendous knowledgeabout their customers and their competitors. Yet few companies take thetime to truly listen to employees all of the time. Sending out surveys isepisodic listening at best and doesn’t provide the real-time insights thatenable companies to be fast, flexible, agile and aware. Your employees arean asset that you have already paid for and they can provide some of thebest customer and competitive information available. In this sessionFrontline Insights will discuss some opportunities organizations have toleverage the power of their employee’s voice• This session will focus on the people, process, and technology to gather real-time insights from employees

• Learn about the 7 Deadly Sins of typical VOE programs• Taking a closer look at the proven scalability approach• Assess how to turn insights into action

Bill HoffmanManaging Partner and Co-FounderFrontline InsightsSteve WallinManaging Partner and Co-FounderFrontline Insights

9:45 Utilizing Mobile Technology More Effectively In Store

Your customers shouldn’t be the only ones thinking that using mobiletechnology in-store enhances the shopping experience. Have you figuredout yet that it can benefit both you and your customer? This must-attendsession will shed light on why you want your customers to utilize mobiletechnology while shopping your store.• Determining methods to use mobile technology smartly inside of the

physical store environment• Coming to terms with showrooming as part of the new behavior set• Strategies to compete and succeed in a multi-channel environment• Empowering the salesforce via mobile advancements to have more

access to information than shoppers

Nikki BairdManaging Partner,Retail Systems Research


10:45 Panel Discussion: Discovering The Next Game ChangersFor The Brick and Mortar

Technology constantly evolves and retailers have to change along with it.What’s next for the brick and mortar? In order to provide new omnichannelexperiences for your consumer, you have to stay abreast of the latesttechnologies. Panelists will share their ideas of the next game changers,how to stay ahead of the curve and being positioned to lead the pack. • Navigating the latest trends to find what best suits your brick and mortar• Early adopters get the worm: preparing the organization for change• The inside scoop: what are retailers doing to transform the game?• Technology on the horizon—what’s next?

David MollonDivisional Vice President,Global Visual MerchandisingCoachChristopher SkinnerVice President Global VisualMerchandising and Store DesignFresh, Inc.

11:25 Panel Discussion: Disruptive Innovation: Staying A StepAhead Of The Savviest Consumers

When consumers have the latest technology available at their fingertips,oftentimes they know more about products and prices than the associatesworking in-store. Retailers that have taken the initiative to incorporatedisruptive technology into the brick and mortar are providing customerswith the experience they desire and engaging them in innovative ways. Ourinsightful panel will address the importance of being savvier than yourcustomers to truly provide a unique experience. • Adopting disruptive technology to accommodate smarter, more digitally

advanced consumers • Debating the merits of incremental innovation vs. a disruptive approach• Appraising what disruptive innovation means for your business: physically

changing the flow of the store, the entire infrastructure, etc.? • Incorporating innovative start-ups and technology to help disrupt the

business

Angela GearhartSr. Director In Store ExperienceSleep Number Stores

Todd BrinkE-Commerce Product Managerhh gregg

WEDNESDAY, JUNE 25 Cross-Channel Retail Technology Enablement

9

Adam S. ToporekCustomer ExperienceStrategistCTS Service Solutions

Mike WittensteinLead Retail ExperienceDesigner and ManagingPartnerStoryminers

Lead Sponsors:

12:05 Technology Innovation Spotlight: Blink To Buy: ThePractical Future Of Wearable Retail Apps

Dr. Samuel MuellerCEO and Co-founderScandit


Technology Innovation, Customer Experience & TheSales Associate

1:15 Ups & Downs Of Injecting Digital Into Retail

Marc FeckerVice President, Innovation,FordDirect

1:35 Panel Discussion: Improving Engagement, LoyaltyAnd Overall Shopping Experience For Consumers In-Store

Without customer loyalty what do you have? The answer is simple, notmuch. As retailers seek to engage consumers in new and exciting ways,it is easy to forget to take cues from your shoppers. In an age whereit’s natural to want to follow the leader, this panel will remind you tolet your customer be your guide. Find out methods for improvingcustomer engagement and experience, and how to create anunbreakable link to loyalty.• Employing next generation customer analytics to discern shopper

movement• Providing a matchless customer experience through superior supply

chain and inventory management, POS and digital advancements• Crafting quicker and easier in-store customer transactions• Back to basics: deriving loyalty from customer service and an

engaging customer experience

Rick CastanhoCustomer Experience Architecture & EngagementLowe’s Companies, Inc.

Andy ChuDivisional Vice President & GMSears Holdings Corporation

Marc LambDirector of SalesMcIntosh Laboratory

2:20 OneSight: A Scrappy Approach To Omni-Channel AndLoveHow can 48 people accomplish in a few weeks what retailers onlydream? Hint, they ignore obstacles, invent new rules and embracechange. OneSight is an independent nonprofit providing access toquality eye care and eyewear in underserved communities worldwide.Since 1988, OneSight has helped more than 8.5 million people in 40countries. During this insightful session, find out how OneSight, withfounding global sponsor Luxottica, leverages technology acrosschannels to support all aspects of a complex sophisticated modelresulting in an emotional branded experience.• Discovering innovation outside the typical categories• Leveraging technology across channels - including SAP to Facebook• Recent technology supported model advancement • Connecting the passion of the people, streamlining the logistics of

the services & distribution, facilitating training & communication ofthe team

Bink ZengelVP & Creative Director, Strategic Environments,Luxottica North America


3:20 Experimenting With Immersive Technologies ToAugment Shopping Experience

Digitizing the brick and mortar opens a world of opportunity forproviding unique in-store experiences. Advancements in immersivetechnology can be seen in fitting rooms, displays, mannequins, virtualwalls and more. Some retailers have fully embraced immersivetechnology and the positive impact it’s having on their shopper’sexperience. Explore the advancements and advantages ofexperimenting with cutting-edge virtual technologies in the physicalenvironment. • Reaching your customer using augmented reality to drive revenues

and realize ROI• Integrating and connecting immersive technology into the entire

business and incorporating it into marketing and ecommerce• Applying 3D experiences to the omni-channel customer from online

to in-store • Ensuring sales reps connect with the software and experience

Robert FortRetail CIO/Consultant

3:40 Brick & Mortar Progress: Linking New Store FormatsTo Customer Experience

As more and more retailers consider the size and number of theirstores, structures and formats are of utmost importance. But, how doescustomer experience fit into the equation? Whether improving existingstores or opening new locations, the customer is at the center of it all.This session will examine the progression of the brick and mortar spaceand what retailers are doing to link new store formats to accommodatethe way their consumers shop. • Testing formats and establishing objectives: rebranding, specialty,

small-box, pop-up, etc.• Pinpointing the optimal store format to make resource allocation and

ROI determinations• Where does digital fit—shelves, tablets, kiosks—and what’s the best

way to go about creating a digital environment?• Defer to the data: using analytics from existing locations to afford

consumers a compelling store experience

Christopher SkinnerVice President Global Visual Merchandising and Store DesignFresh, Inc.


Engage in timely & lively discussions with members of the RetailCommunity. Receive invaluable strategies, solutions and take-aways foryour most pressing brick and mortar challenges.

5:00 End Of Future Stores

Main Conference Day Two continued


ABOUT OUR LEAD SPONSORS

Optimize your time at Future Stores by visiting The Solutions Zone. The Solutions Zone features companies that provide technologies and services tohelp you better provide a unique customer experience in the brick and mortar store. For your convenience, the networking activities at Future Stores2014, including breakfasts, coffee breaks and receptions are now centrally located in The Solutions Zone.

The Solutions Zone supplies you with the advice, help and tactical answers to the key challenges that you are currently facing on your quest to bridgethe gap between the digital and in-store experience. All of the participants in The Solutions Zone offer the latest advances in technology solutions,management and implementation.

There is a vast array of solution providers available out there … the key is finding the right one for you. Today, more than ever before, it is critical foryou to make smart investment decisions that will produce immediate results. We’ve taken some of the guesswork out of the process. Only companiesleading the way in retail solutions excellence will be allowed into The Solutions Zone. The Solutions Zone brings all of your top suppliers into oneroom to lead you on your way to total life-cycle success.

If you are a solution or service provider seeking to participate in The Solutions Zone, contact DanielleKrause at [email protected] or call her at 646-200-7549.

CFI Group: As a recognized leader in the area ofcustomer experience analytics, we help clients measurethe customer experience across multiple channels,

benchmark performance, and prioritize improvements for maximum impact.Founded in 1988 and headquartered in Ann Arbor, Michigan, CFI Group servesglobal clients from a network of offices worldwide. CFI Group is the exclusivepartner of the American Customer Satisfaction Index (ACSI.) Founded at theUniversity of Michigan’s Ross School of Business, the ACSI is a leadingeconomic indicator of consumer spending in the United States. The ACSImeasures more than 230 companies and organizations across 43 industries,representing close to half of the U.S. economy. The U.S. Federal Governmentalso uses the ACSI as the gold standard of satisfaction measurement for itsagencies. (www.cfigroup.com)

CloudEngage is a suite of geo-aware software toolsthat streamline and enrich the interactions between

businesses and buyers. For those who insist on labels, we have a name for thisexpertise: geo-engagement. It all starts with our advanced cloud-based storelocator software for web and mobile. Using advanced geospatial technology,we provide your customers with great results, and generate actionable data forour retail partners. Our software takes minutes to install, and will transform theway you engage your customers. Turn site traffic into store traffic withCloudEngage.

ForeSee: As a pioneer in customer experience analytics,ForeSee continuously measures satisfaction across customertouch points and delivers critical insights on where to prioritize

improvements for maximum impact. Because ForeSee’s superior technologyand proven methodology connect the customer experience to the bottom line,executives and managers are able to drive future success by confidentlyoptimizing the efforts that will achieve business and brand objectives. Theresult is better business for companies and a better experience for consumers.Visit us at www.ForeSee.com for customer experience solutions and original research.

Frontline Insights is a Consumer & Employee InsightsConsultancy with the mission of helping companiesharness the power of their frontline employees to drive

actionable insight in service of the business. We provide clients the advice &guidance – and, more importantly, the people, process, and technology toolkit— needed to fully execute a successful Insights to Action program. We startedour venture because we believe in the POWER OF THE FRONT LINE!!! There isno better source of actionable customer insight — on both shoppers & shoppernon-buyers — than the men and women on the front lines engagingconsumers in real conversations millions of times every day.

hybris software helps businesses around the globe sellmore goods, services and digital content through every

touchpoint, channel and device. hybris delivers OmniCommerce™: state-of-the-art master data management for commerce and unified commerce

processes that give a business a single view of its customers, products andorders, and its customers a single view of the business. It’s the industry’smost modern, agile, comprehensive commerce platform technology. Over500 companies have chosen hybris, including global B2B sitesW.W.Grainger, Rexel, General Electric, Thomson Reuters and 3M as well asconsumer brands Toys“R”Us, Metro, Bridgestone, P&G, Levi's and Nikon.For more information, visit www.hybris.com

iinside, a WirelessWERX company, is a market-leadingprovider of highly-accurate indoor location analytics. Thecompany serves customers and resellers in retail,

transportation, hospitality and other high-traffic venues. Through patented,low-cost and easy-to-implement technologies, the company offers powerful,high-value statistical data and analytics. iInside’s privacy-compliant solutionsaggregate consumer traffic behavior in order to help clients increase revenueand improve operational efficiency. From traffic path and heat maps andsophisticated shopper analytics to performance indexes and conversionmetrics, iInside helps clients understand their customer in a powerful newway, based on precise, aggregated and anonymous customer data. Withmore than 24 global patents and over 30 years of unrivaled expertise, iInsideis the best-in-class choice for consumer analytics and indoor positioningsolutions. Visit www.iinside.com.

Linc and its product suite was created by its parent companyProximiant in late 2013. The company builds technology thatprovide everyday tools and utilities for consumers and retailers tobuild more contextually relevant interactions around transactions

and purchases. Their product Linc Care allows retailers to offer theircustomers a personalized post-sales service center that is optimizeddynamically to drive engagement and loyalty. www.proximiant.com.

RetailMeNot Inc. (www.retailmenot.com/corp/) operatesthe world's largest digital coupon marketplace. Thecompany enables consumers across the globe seeking to

save money to find hundreds of thousands of digital coupons from retailers.RetailMeNot, Inc. experienced more than 500 million visits to its websites inthe last 12 months. The RetailMeNot, Inc. portfolio includeswww.RetailMeNot.com, the largest digital coupon marketplace in theUnited States; www.RetailMeNot.ca in Canada; www.VoucherCodes.co.uk,the largest digital coupon marketplace in the United Kingdom;www.Deals.com in Germany; www.Actiepagina.nl, a leading digital couponsite in the Netherlands; Bons-de-Reduction.com and www.Ma-Reduc.com,leading digital coupon sites in France; www.Poulpeo.com, a leading digitalcoupon site with cash back in France; and www.Deals2Buy.com, a leadingdiscount offer site in North America. RetailMeNot, Inc. went public in July2013 and is listed on the NASDAQ stock exchange under the ticker symbol"SALE." Investors interested in learning more about the company can visit:http://investor.retailmenot.com/.

Bringing Together The Leading Solutions Providers To Help You IncreaseConversion Rates In Your Brick And Mortar Store

The Future Stores 2014 Solutions Zone

11Lead Sponsors:

ABOUT OUR MEDIA PARTNERSRetailWireRetailWire is the premier online forum for the retailing industry. Each business morning, RetailWire editors pick news topicsworthy of commentary by its "BrainTrust" of industry experts and the RetailWire membership. The results are virtual round tablesof opinion and advice covering key dynamics affecting the retailing industry.

The Luxury InstituteThe Luxury Institute is the objective and independent global voice of the high net-worth consumer. The Institute conductsextensive and actionable syndicated and custom research with wealthy consumers about their behaviors and attitudes as well ascustomer experiences. We work closely with top-tier luxury brands to transform their organizational cultures into more profitablecustomer-centric enterprises. The Luxury Institute also operates LuxuryBoard.com, a membership-based online research portal,and the Luxury CRM Association.

The Global CX PanelThe Global CX Panel is a team of world-class customer experience experts, each with specific industry knowledge and consultingexpertise, available to help organizations individually or as a group. Adding a team of strategists, designers, speakers, facilitators,planners, and journey mappers instead of hiring people on a one-off basis provides our clients access to globally accredited talentwell-matched for each unique situation.

SEMPOSEMPO is a global non-profit organization serving the search and digital marketing industry and the marketing professionalsengaged in it. Its purpose is to provide a foundation for industry growth through building stronger relationships, fosteringawareness, providing education, promoting the industry, generating research, and creating a better understanding of search andits role in marketing. SEMPO includes thousands of professionals across 50 countries. The organization's mission is to represent the common interestsof companies and consultants worldwide and provide them with a voice in the marketplace.

Integrated Solutions For Retailers MagazineIntegrated Solutions For Retailers magazine helps retail executives make informed decisions about technology and operationssolutions for all of their sales channels. The magazine provides insight on how retailers can achieve critical business objectives byintegrating leading-edge solutions across the retail enterprise.

World Alliance for Retail Excellence & StandardsWorld Alliance for Retail Excellence & Standards association promotes and establishes industry standards and provides criticalindustry research and educational information about the industry with member companies servicing such classes of trade as:grocery, drug, mass, dollar, natural/organic, department, automotive, hardware, home & building centers, computer and officesupply, electronic, value retailers, specialty and convenience retailers.

Street Fight MagazineStreet Fight is a media, events, and research company focused on the business of hyperlocal content, commerce and technology.The Street Fight website publishes news, commentary, case studies, and how-to articles to help the hyperlocal ecosystem achievesustainable business models.

Win the CustomerCustomer satisfaction is never enough. We're on a mission to show organizations how to win customer loyalty, one customerservice experience at a time. Find us on www.winthecustomer.com

Internet RetailerInternet Retailer is the world’s largest publisher in the field of e-commerce. Through multiple print, digital and web-basedpublications and database services, we provide strategic and practical business information and original competitive research one-retailing to more than 400,000 retail executives and direct marketers every month.


Future Stores is an outstanding forum for those looking to be on the forefront of thedigitization of the brick and mortar that is transforming the way shoppers think about in

store shopping experiences and engagement.- Rod Ford, CEO, nGageLabs, INc.

PLEASE NOTE:

• Solution Providers Include: A service provider to retailers/brands including, but not limited tosoftware vendors, technology vendors, solution providers, consultants or companies with primaryrevenues resulting from these other areas. Worldwide Business Research reserves the right toenforce the rate for solution providers.

• Team Discounts do not apply to sponsoring or exhibiting companies.

• Full conference pass includes access to sessions on all 3 days of the conference, continentalbreakfast, lunch, cocktail receptions and conference documentation.

• Connecticut residents must add 6% sales tax to their registration fee.

• All discounts are taken off the full conference price. No two discounts or offers can be combined.Payment is due in full at the time of registration. Your registration will not be confirmed untilpayment is received and may be subject to cancellation.

WBR CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY:

You may substitute delegates at any time. WBR does not provide refunds for cancellations. Any cancellationsreceived in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be usedat another WBR conference which must occur within one year from the date of issuance of such credit. Anadministration fee of 10% of the contract fee will be retained by WBR for all permitted cancellations. No creditwill be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the eventthat WBR cancels an event, delegate payments at the date of cancellation will be credited to a future WBRevent. This credit will be available for up to one year from the date of issuance. In the event that WBRpostpones an event, delegate payments at the postponement date will be credited towards the rescheduleddate. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% creditrepresenting payments made towards a future WBR event. This credit will be available for up to one year fromthe date of issuance. No refunds will be available for cancellations or postponements. WBR is not responsiblefor any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. WBRshall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to afortuitous event, unforeseen occurrence or any other event that renders performance of this conferenceinadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, butshall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war;terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension,and/or restriction on transportation facilities/means of transportation; or any other emergency.

Hotel Information

The Renaissance Seattle Hotel515 Madison StreetSeattle, WA 98104(206) 583-0300www.marriott.com/hotels/travel/seasm-renaissance-seattle-hotel/

Escape to Renaissance Seattle Hotel, a stylishhotel in Seattle conveniently located justminutes from CenturyLink and Safeco Fields,Pike Place Market and upscale shopping. Ourhotel in downtown Seattle, WA allows youto eliminate travel stress thanks to easyaccess to major freeways and Sea-TacInternational Airport. Unwind in spaciousguest rooms with stunning views of PugetSound, the mountains and city skyline. Fromcolorful paintings by local artists displayed inthe lobby to the fully-equipped fitness centerand high-speed Internet, our downtownSeattle hotel amenities outshine the rest.Enjoy casual dining coupled with spectacularcity views at R View, our premier Seattlehotel restaurant.

Rate: $219 (plus tax)

Future Stores has procured the special rate of$219 a night (plus tax) for Future Storesattendees. To book you room, contact TheRenaissance Seattle at 1-800-546-9184 andidentify yourself as a Future Stores Attendee.Rooms are limited and are first come firstserved, so book as soon as possible. Thediscounted rate expires June 2, 2014. If youhave missed this deadline, inquire with thehotel as rooms may still be available.

REGISTRATION INFORMATION

PRICING

Package Early Bird Early Bird Early Bird StandardDiscount Discount Discount Price3/30/14 4/30/14 5/31/14

Two Day Pass: June 24-25, 2014 $899 $1,099 $1,299 $1,499Save $600 Save $400 Save $200

Three Day Pass: June 23-25, 2014 $1,199 $1,399 $1,599 $1,799(Includes June 23 Master Classes and Site Tour) Save $600 Save $400 Save $200

Qualified Retailers and Brands

Standard Price

Three Day Pass: June 23-25, 2014 $3,299(Includes June 23 Master Classes and Site Tour)

Two Day Pass: June 24-25, 2014 $2,499

Solution Providers

Discounted Price

Groups of 3-4 20% off Current Rate

Groups of 5+ 30% off Current Rate

Retailer/Brand Group Pricing

For group discounts please contact Bill Penney at 866-691-7771 or [email protected]

13Lead Sponsors:

Documents

Merging the Digital and Physical Retail Environment · providing critical strategies for brick and mortar retailers to improve and increase conversion rates in-store. Store innovation