Mercury

One single online platform: Mercury

Highlights – USP’s• Web-based platform: accessible from any

computer in any location without installing any software

• Hardware agnostic: multiple label printers supported (4x6" (100x150mm) labels)

• Customer friendly interface• Flexible & easy adaptable• Speed of integration• One single integration to access worldwide

networks• Reporting features available

Clients can integrate via various ways

• Web-services & API• Upload via FTP• Use our online Mercury tool

• Manual entry• Batch entry

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

Various options to create your shipment data & label

Fully Integrated

Webservices &

API

FTP (formats supported:

Excel, delimited files (csv))

1 2

Via online Mercury tool

Manual upload of an

Excel or delimited file

(csv)

One by one manual entry

3 4

Standard Landmark

Global label for each specified shipment

Generate your own labels in an easy way for each specified shipment

Cre

ate

ship

ment

Cre

ate

label

Create your Shipment data through full integration

Webservices & API

FTP

1

2

API request to create shipment data

Landmark Global ftp server

FTP FTP

Customer system

Customer ftp server

Create your Shipment data through online Mercury Tool

Manual upload of an Excel or delimited file (csv)

One by one manual entry

3

4

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

Shipments detailed tracking information: main tracking statuses

Awaiting shipmentShipment Data uploaded

ProcessedLabel generated

Customs ClearedCustoms data transmitted

Attempt to delivery

Always provided

Optional

Shipment receivedin destination country

Intermediate statuses such as “In transit to crossdock”, “Linehaul”,…

Delivered

Reshipse.g. will be restocked/fulfilment

UndeliveredMultiple statuses

Returns

Two possible ways to get your shipment tracking details

Webservices

Request & receive tracking information and receive

specified shipment tracking information

Mercury tracking page & website

Enter the Landmark Tracking ID

number, the shipment (order) reference or the package (box) reference

through a customized url link that can be provided to your end consumer without login

required

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

Extract useful financial and/or operational data

Example

You can extract Excel reports by searching on several crite-ria’s (period, facility, country of des-tination, …)

Our reports are provided de-pending on your profile:

• Shipment report• Fulfillment orders report

providing item detail• Invoices report• Tracking status report• …

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

Consult your invoices in Mercury

Company nameAddress

Example

You can search your PDF invoices by date or invoicenumber.

Our invoices are transparentand detailed, including:

• Date processed• Service selected• Tracking number per parcel• Weight• From country• To country• ….

Extensive self-service module depending on your profile

Mercury enables to increase speed & quality of your customer service

• Request reshipments• Tracking shipments• Search shipments• Perform service upgrades• Update shipments• Inventory management• Review invoices• Extensive knowledge

base• Detailed reporting

Mercury is much more than a logistics tool …

4. Reporting1. Create shipment data

6. Manage Fulfillment information

3. Detailed Tracking

information

Logistics

Logistics

2. Generate Labels

5. Consult invoices and

customer service

4. Your orders will be packed

and processe

d

3. Create your orders in Mercury**

2. Ship stock to one or many of our facilities*

Fulfillment: a global cycle, a closed loop

1. Provide your product catalog

*This will be decided together with your ac-count Manager depending mainly on geographical criteria’s**How to create you orders is described in the following slides

Replenish your inventory when needed

Fulfillment: get an overview of your real time inventory over different locations

Various options to create orders and receive inventory data

Fully Integrated

Webservices &

API

FTP (formats supported:

Excel, delimited files (csv))

1 2

Via online Mercury tool

Manual upload of an

Excel or delimited file

(csv)

One by one manual entry

3 4

Receive SKU inventory

information for all or specified facilities

In the fulfillment module : Search per SKU or per facil-ity what is your real time level of inventory

Cre

ate

ship

ment

/O

rders

Real ti

me

invento

ry

Fulfillment detailed tracking information: main tracking statuses

ProcessedOrder received

Customs ClearedCustoms data transmitted

Attempt to delivery

Always provided

Optional

Shipment receivedin destination country

Intermediate statuses such as “In transit to crossdock”, “Linehaul”,…

Delivered

Reshipse.g. will be restocked/fulfilment

UndeliveredMultiple statuses

ReturnsBeing packaged

Annex

DefinitionsName Defintion

API call Electronic request from a Customer application to a company system. Or electronic response that the customer application can handle.

Consignee The recipient of a shipment.  The consignee might also be called the end-consumer.

Delimited file Formats that use specific delimiter characters to separate the values in each row

Facility Warehouse dedicated to logistical operations

FTP The File Transfer Protocol is a standard network protocol used to transfer computer files from one host to another host through the internet

Inventory This is product from the client that is housed by Landmark and can be used to fulfill orders when Landmark handles fulfillment.  

Order Refers here to an online order on our customer website that needs to be shipped to the end-consumer

Reships Shipment that have not been delivered getting an additional attempt to be shipped again

Returns Shipments that are returned by end-consumer and that get a specific treatment depending on our customer instructions : back to our dock, to our customer dock, destruction, charity, ..

SKU Stock keeping unit, unique identifier associated to a product

Csv format: Comma-separated values file where the data items are separated using commas as a delimiter

Webservice A Web service is a method of communication between two electronic devices over a the internet

Customer integration: Webservices or FTP

FTP files: Standard FTP Server connection for transferring data from site to siteOur electronic file specifications can be found in the following document:

Internet

FTP

FTP

Customer ftp server

Dedicated folder with login and password

Landmark Global ftp server

In order to be integrated you need to contact your account manager and complete together a customer set-up form containing your general information such as contact per-sons, your Destinations and your options (such as pickup).Webservice: Send a request message to a webservice, and receives a response message through the internet . The link to our webservice specifications can be found through the following link: Mercury API specs 

Internet

API request MercuryCustomer system

API response

Microsoft Office Word Document

Barcode format and label recommendations (1/3)Standard label requirements • Sizing:

Standard Labels generated by Mercury will be sized to 4x6 inches at 203 dpi. These are the recommended specifications for labels created by clients, but not required.

• Required Fields: 1. Barcode (Tracking number):

• Stucture : LLCCCCCCNNNNNNNNNNNN

LL: Product and service level =21 (service LGINTSTDU/LGINTSTD)CCCCCC: Account ID (customer service number) e.g 000712NNNNNNNNNNNN: Unique parcel number (12 digits)

• GS1-128 barcode symbology is recommended for the barcode• The barcode should be at least 5cm wide for ease of scanning purposes.• Human readable barcode value - in case the barcode cannot be scanned

Barcode format and label recommendations (2/3)2. Service Level

• LGINTSTDU : Standard International DDU• LGINTSTD : Standard International DDP

3. Return Address4. Date of label creation5. Weight of the package6. Delivery Address

• (Company name )• Name • Address line 1• (Address line 2)• (Address line 3)• Zip code / city• State• Country

7. Human readable Customer Reference or Package Reference (if applicable)

Barcode format and label recommendations (3/3)Example of label: