18
Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesig ns.com www.SurgicalTrip.com 1-866-313-1112 p

Medical Tourism and Surgical Trip Tom Hamilton [email protected] 1-866-313-1112

Embed Size (px)

Citation preview

Page 1: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

Medical Tourism and Surgical TripTom Hamilton

[email protected]

www.SurgicalTrip.com1-866-313-1112

Sur icalgg Trip

Page 2: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

2

Medical Tourism: What is it? One of the newest, most innovative options is medical tourism which is defined as the act of traveling outside one’s own country of residence for health care. This can take form of a two hundred mile drive to your parent’s birthplace, or it can mean flying half way around the globe to an exotic culture you know nothing about. For people without insurance or those needing medical procedures that insurance won’t cover, medical tourism offers an attractive alternative to rising healthcare costs.

Page 3: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

3

Access to quality medical careLower costs… a fraction of the cost of care

in the United States

Why Americans Travel Outside the U.S.

Singapore Turkey

IndiaThailand Mexico

Page 4: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

4

Medical Travel: A Preferred Option

Medical travel has morphed into a preferred option for acute care procedures, surgeries, & dental care

Also for: Cosmetic and bariatric surgery and other uncovered

benefits Procedures not available in U.S. – robotic specialized

procedures Timely access to care (Canadians & UK citizens facing

waiting periods of 2-3 years)

Page 5: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

5

Lower Costs

Medical Care in foreign countries costs less:From 30 percent to 80 percent less than the

U.S. and Canada

Page 6: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

6

The “Tourism” in Medical Tourism

Exotic Destinations

Page 7: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

7

Macro Trends: Not a Minor Thing

According to the National Center for Policy Analysis (NCPA), 500,000 Americans crossed the border for treatment in 2005.

A recent report by Deloitte from August 2008 entitled “Medical Tourism, Consumers in Search of Value” reports that by 2017 it is estimated that approximately 17 million Americans could be traveling overseas to engage in Medical Tourism.

Page 8: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

8

Quality and SafetyMeets or exceeds U.S. standards

Plus great nursing ratiosHospitals more like 5 Star hotels Joint Commission International (JCI)

accreditationis a standard that monitors quality. Surgical Trip’s Network uses primarily JCI hospitals.

Trained, credentialed physiciansOften affiliations with U.S. hospitals and

American academic centersAccreditationEnglish-speaking doctors and professionals

Page 9: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

9

Surgical Trip provides prospective patients an all-inclusive, transparent pricing plan which includes: surgery/procedure costs

airfare, lodging, transfers and a 24/7 concierge service. A suite of medical and dental procedures are available, including:

Suite of Procedures

o Gastroenterologyo General Surgeryo Gynecologyo Internal Medicineo Neurosurgeryo Oncology (selective)o Ophthalmologyo Orthopedics

o Cardiologyo Cardiothoracico Chemical Dependencyo CyberKnife® (cancer)o Dentalo Detox/Rehabo ENTo Executive Health Physicals

o Pain Managemento Pediatricso Plastic and Reconstructive Surgeryo Urology Male/Femaleo Vascularo Weight Loss/Obesity Surgery

Page 10: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

10

Consumer ResearchKey Messages with greatest appeal:

Hospitals are accredited by the body that accredits hospitals here in the US

Insurance companies or employers pay the employee an incentive

Doctors are Western-trained Nurse/patient ratio is lower than in the US A guest can accompany the client

Drivers discovered and initiatives suggested: Levels of cash payment to the employee

Size of possible premium reduction Luxurious hospital rooms and various

accessories Patient comfort levels Concierge Service Marketing to younger employees Marketing to opinion leaders

Page 11: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

11

Ms Marlow’s Story Her words: “After being told by three US surgeons to have a

Total Hip Replacement where they amputate the entire head of your femur, I decided to take my health into my own hands, and traveled to India for “Hip Resurfacing” surgery. Surgery took place December 1, 2005. My hospitals stay was 9 days, recuperated 4 days in a 5 star beach resort, I had one of the world’s top surgeons, , large private hospital room with plasma screen TV, wireless laptop, fridge, microwave and care second to none I have ever experienced ALL for less than $12,000! It was so amazing that I will never have surgery again in the US.”

When Ms Marlow traveled to India for Hip Resurfacing surgery in 2005, there were no devices approved by the FDA at the time and her insurance would only cover a Total Hip Replacement where they amputate the entire head of your femur. She traveled to India and her experience was so amazing that she has become a major patient advocate for hip resurfacing surgery.  

Page 12: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

12

Example: Decision for Hip Replacement

$5000WaivedWaived$500 Patient co-payment and

deductible

Impact to Employee*

$0$3000$1500$0 Incentive paid by ER by EE

Hospital A

Hospital B

Hospital C

Local US Hospital

Underlying Cost of Procedure, including Airfare and Hotel

$15,000 $12,000 $9,000 $50,000

Complication Rate for Procedure

0.5% 1.8% 1.1% 1.2%

Travel time from home (showing flight transfers required.)

4 hrs (0) 22 hrs (2)

30 hrs (1) 0.5 hrs (0)

Patient Satisfaction Score (5 point scale)

4.5 4.1 4.9 4.7

Net benefit to employee with variable incentive

$4500 $6500 $8000 -$5000

Assumes a $5000 copay/coinsurance at a US hospital and a variable incentive paid by employer (ER) to employee (EE) based on provider selected.

Page 13: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

13

Cost Comparison

According to the American Medical Association June 2007

Page 14: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

1414

TRANSPLANTATION COSTAverage Total Billed Charges

Kidney (Living Related Donor)

Liver (Living Related Donor)

Bone Marrow (Autologous)

$25,000

$33,000

$25,000

Non- U.S. U.S.*

$171,730

$416,728

$242,835

*Source: Nationally Recognized Transplant NetworkAverage Total Billed Charges

Completed Cases, 1/1/2004 thru 1/31/2006

Page 15: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

15

Accreditation: Joint Commission International

JCI, based in the U.S., is a division of Joint Commission Resources (JCR) and a subsidiary of the Joint Commission designed to improve and regulate the quality and safety of healthcare services.

About 200 and growingforeign hospitals now accredited

Page 16: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

16

Accreditation: International Society for Quality in Health Care(ISQua)

A non-profit, independent organization with members in over 70 countries. ISQua works to provide services to guide health professionals, providers, researchers, agencies, policy makers and consumers, to achieve excellence in healthcare delivery to all people, and to continuously improve the quality and safety of care.

Based in Australia

JCI is accredited by ISQua

Page 17: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

17

Criteria for Selecting Hospital ProvidersReputation for quality Indicated experience in selected proceduresAccreditation statusAbility to provide clinical dataAgreement to participate in our quality assurance

and reporting programCustomer service orientationExcellent nurse to patient ratioChoice of geographic locationFamiliarity with the needs of international

patients International standards in clinical delivery and

patients’ roomsWorld-class medical infrastructure and equipment

Page 18: Medical Tourism and Surgical Trip Tom Hamilton THamilton@CaroinaBenefitDesigns.com  1-866-313-1112

Medical Tourism and Surgical TripTom Hamilton

[email protected]

www.SurgicalTrip.com1-866-313-1112

Sur icalgg Trip