Medical Documentation & Medical Records

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    Protect your

    Problems with

    your PEN1

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    Objects

    For care & treatment For documentation

    For reimbursement

    For medical education

    For research

    For communication

    For follow up

    For legal issues For Billing & Audit

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    Reasons for poor records

    Considered a time consuming bother

    Cutting costs

    Restaurant type medical service

    No training

    Doctor - shopping patients

    Unless hit by litigation

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    What is the Necessity ?

    Practicing medicine now is hazardous & risky

    Mutual faith replaced with mutual suspicion.

    Practicing defensive medicine inevitable.

    The best way to deal with Medical &Medicolegal problems is to prevent them

    Medicine is a science of uncertainty and artof probability

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    Several reasons to maintain records

    Coordinative vehiclefor communication, all

    case - related info, should be complete

    Indicate good quality medical care Indicate good quality practitioner

    Best defense for litigation

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    Document should be

    Correct Clear

    Complete

    Confidential Comprehensive

    Collaborative

    Contemporary

    Consecutive Concise

    Patient Centered

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    Documentation Patient related

    written and electronic health records

    Audio and video tapes

    Emails

    Images (photographs and diagrams)

    Observation charts

    Check lists

    Communication books

    Shift/management reports

    Incident reports

    Clinicians personally or any other type or form ofdocumentation pertaining to the care provided

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    Other Documents not pertaining to patients

    Policies, procedures and protocols

    Critical incident / occupational health and safetyreports

    Statistical and research data

    Reports related to service and funding agreements

    Staffing rosters Personnel files

    Performance appraisals

    Clinical assessments Published reports/papers

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    Minimum requirements Full Name

    Age, Sex & Address Occupation, Educational status & Social

    condition

    Date, Time & Place

    Consent History

    General Examination with time & date

    Special Examination with time & date Investigations

    Diagnosis

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    Periodic Observations

    Treatment in detail

    Instructions

    Complications

    Refer note

    Remarks

    Negative remarks Signature with qualification, designation &

    Registration number

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    Accurate Medical Records

    Record of medical care

    Comply with legal requirements, accreditation standards,and professional practice standards

    Support and defend care

    Advantages of Pre-printed documents Prompts clinician for key elements

    Improves legibility

    Standardizes content

    Facilitates data collection, quality auditing

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    Advantages of Electronic Documentation

    software available

    Less time consuming

    Choose that is most user friendly

    Trained staff in software use

    Research possible from data

    Medicolegal advantage

    Record keeping

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    Provisions regarding Medical

    Documents

    Certificates

    Routine case records

    Indoor case papers

    Medico-legal case papers

    Probable negligence cases

    For library or public interest

    patients rights

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    Injury Certificate

    Drunkenness Certificate

    Sexual Offence Certificate Cause of Death Certificate

    Age Estimation Certificate

    Certificate for Leave/Extension of Leave/Commutation Leave

    Fitness Certificate

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    Registers

    OPD Indoor

    MLC

    Birth & Death

    Operative Procedure

    Referred Cases

    Discharge

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    MEDICAL COUNCIL OF INDIA GUIDELINES ONMEDICAL RECORDS

    Maintain indoor records in a standard proforma for 3

    years from commencement of treatment (Section 1.3.1and Appendix 3).

    Request for medical records by patient or authorizedattendant should be acknowledged and documentsissued within 72 hours (Section 1.3.2).

    Maintain a register of certificates with the full details ofmedical certificates issued with at least one identification

    mark of the patient and his signature (Section 1.3.3). Efforts should be made to computerize medical records

    for quick retrieval (Section 1.3.4).

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    Time period

    * OPD records3 yrs

    * Indoor case records5 yrs

    * Medicolegal case30 yrs

    Maintain Confidentiality of records

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    Documents must be given to the patients as a matter ofright Discharge summary, referral notes, and death summary

    Documents can be given after fulfilling the hospitalcriteria copies of inpatient files, records of diagnostic tests,

    operation notes, videos, medical certificates, and duplicate

    copies for lost documents Certain records cannot be given to patients without the

    direction of the Court The outpatient register, inpatient register, and files of

    medico-legal cases cannot be handed over to the patient orrelatives without the direction of the court

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    There are certain situations where it is legal forthe authorities to give patient information.

    during referral

    when demanded by the court or by the police on awritten requisition

    when demanded by insurance companies as

    provided by the Insurance Act when the patienthas relinquished his rights on taking the insurance

    when required for specific provisions ofWorkmen's Compensation cases, Consumer

    Protection cases, or for Income tax authorities.

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