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8/13/2019 Medical Documentation & Medical Records
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Protect your
Problems with
your PEN1
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Objects
For care & treatment For documentation
For reimbursement
For medical education
For research
For communication
For follow up
For legal issues For Billing & Audit
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Reasons for poor records
Considered a time consuming bother
Cutting costs
Restaurant type medical service
No training
Doctor - shopping patients
Unless hit by litigation
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What is the Necessity ?
Practicing medicine now is hazardous & risky
Mutual faith replaced with mutual suspicion.
Practicing defensive medicine inevitable.
The best way to deal with Medical &Medicolegal problems is to prevent them
Medicine is a science of uncertainty and artof probability
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Several reasons to maintain records
Coordinative vehiclefor communication, all
case - related info, should be complete
Indicate good quality medical care Indicate good quality practitioner
Best defense for litigation
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Document should be
Correct Clear
Complete
Confidential Comprehensive
Collaborative
Contemporary
Consecutive Concise
Patient Centered
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Documentation Patient related
written and electronic health records
Audio and video tapes
Emails
Images (photographs and diagrams)
Observation charts
Check lists
Communication books
Shift/management reports
Incident reports
Clinicians personally or any other type or form ofdocumentation pertaining to the care provided
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Other Documents not pertaining to patients
Policies, procedures and protocols
Critical incident / occupational health and safetyreports
Statistical and research data
Reports related to service and funding agreements
Staffing rosters Personnel files
Performance appraisals
Clinical assessments Published reports/papers
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Minimum requirements Full Name
Age, Sex & Address Occupation, Educational status & Social
condition
Date, Time & Place
Consent History
General Examination with time & date
Special Examination with time & date Investigations
Diagnosis
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Periodic Observations
Treatment in detail
Instructions
Complications
Refer note
Remarks
Negative remarks Signature with qualification, designation &
Registration number
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Accurate Medical Records
Record of medical care
Comply with legal requirements, accreditation standards,and professional practice standards
Support and defend care
Advantages of Pre-printed documents Prompts clinician for key elements
Improves legibility
Standardizes content
Facilitates data collection, quality auditing
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Advantages of Electronic Documentation
software available
Less time consuming
Choose that is most user friendly
Trained staff in software use
Research possible from data
Medicolegal advantage
Record keeping
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Provisions regarding Medical
Documents
Certificates
Routine case records
Indoor case papers
Medico-legal case papers
Probable negligence cases
For library or public interest
patients rights
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Injury Certificate
Drunkenness Certificate
Sexual Offence Certificate Cause of Death Certificate
Age Estimation Certificate
Certificate for Leave/Extension of Leave/Commutation Leave
Fitness Certificate
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Registers
OPD Indoor
MLC
Birth & Death
Operative Procedure
Referred Cases
Discharge
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MEDICAL COUNCIL OF INDIA GUIDELINES ONMEDICAL RECORDS
Maintain indoor records in a standard proforma for 3
years from commencement of treatment (Section 1.3.1and Appendix 3).
Request for medical records by patient or authorizedattendant should be acknowledged and documentsissued within 72 hours (Section 1.3.2).
Maintain a register of certificates with the full details ofmedical certificates issued with at least one identification
mark of the patient and his signature (Section 1.3.3). Efforts should be made to computerize medical records
for quick retrieval (Section 1.3.4).
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Time period
* OPD records3 yrs
* Indoor case records5 yrs
* Medicolegal case30 yrs
Maintain Confidentiality of records
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Documents must be given to the patients as a matter ofright Discharge summary, referral notes, and death summary
Documents can be given after fulfilling the hospitalcriteria copies of inpatient files, records of diagnostic tests,
operation notes, videos, medical certificates, and duplicate
copies for lost documents Certain records cannot be given to patients without the
direction of the Court The outpatient register, inpatient register, and files of
medico-legal cases cannot be handed over to the patient orrelatives without the direction of the court
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There are certain situations where it is legal forthe authorities to give patient information.
during referral
when demanded by the court or by the police on awritten requisition
when demanded by insurance companies as
provided by the Insurance Act when the patienthas relinquished his rights on taking the insurance
when required for specific provisions ofWorkmen's Compensation cases, Consumer
Protection cases, or for Income tax authorities.
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