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Medicaid Integrated Care Medicaid Integrated Care Management and ROI Management and ROI AcademyHealth Research Meeting AcademyHealth Research Meeting June 4, 2007 Peter J. Fagan PhD Peter J. Fagan PhD Supported by a grant from the Center for Health Care Strategies through a Grant from the Robert Wood Johnson Foundation

Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

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Page 1: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

Medicaid Integrated Care Medicaid Integrated Care Management and ROIManagement and ROI

AcademyHealth Research MeetingAcademyHealth Research MeetingJune 4, 2007

Peter J. Fagan PhDPeter J. Fagan PhDSupported by a grant from the Center for Health Care Strategies

through a Grant from the Robert Wood Johnson Foundation

Page 2: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

CoCo--investigatorsinvestigatorsLinda Dunbar, PhDMartha Sylvia, RN, MSN, MBAMichelle Hawkins, RN,MSN,MBA,CCM– Johns Hopkins HealthCare LLC

Care Management Department

Kenneth Stoller, M.D.– Johns Hopkins School of Medicine

Department of Psychiatry and Behavioral Sciences

Michael Griswold, PhD– Johns Hopkins Bloomberg School of Public Health

Department of Biostatistics

Page 3: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Thanks to our CHCS TeamThanks to our CHCS TeamRoxanne BatterdenWondella BrooksPeggy Buresh Donald ClaxtonSherrie Cohen Liz FerrugiaHoward GarberSheree GordonAlan Grant Erica JonesMicki Jones

Suzanne KerpetenogluJanet KoelschValerie KirklandCristina LawrenceMarlana NeumannSarah Newsome Paula NormanSallie PaigeMartin RaffelJoanne ReaseLaurie RussellDave Wagner

Page 4: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Morbidity and Substance Abuse in PPMCOMorbidity and Substance Abuse in PPMCO

Page 5: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Project goals for Medicaid PlanProject goals for Medicaid Plan

Facilitate access of enrollees with high risk medical and history of substance abuse into SA treatment and promote retention in program

Enroll the participants in appropriate Disease Management (DM) or Case Management (CM) program

Track start-up and operational expenses of care management initiative

Page 6: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Challenges to reaching goalChallenges to reaching goalCase-finding challenge: Given limited care management and outreach resources, which substance abusing members should be targeted? 400 maximum with no new hires.

Culture of silos:

Behavioral Medical

Tracking operational expenses: IS + entries

Page 7: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Intervention GroupIntervention GroupN = 400, => 21yrs, living in Baltimore City, Baltimore Co. or Prince Georges Co.

Substance abuse disorder history

ACG-PM score => 0.39. Selected highest 16% of possible 2,485.

Excluded: HIV/AIDS, Pregnancy, End Stage Renal Disease, End of Life because already in specialized DM program and did not want to disrupt current program.

Page 8: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Comparison GroupComparison Group

N = 203, => 21yrs, living in 12 MD counties excluding Intervention and Eastern Shore counties

Substance abuse disorder history

ACG-PM risk score cut-point was the same (=> 0.39) as the Intervention group

Excluded: same disease management programs as Intervention

Page 9: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

0.56 (.52,.59)0.56 (.54,.58)ACG score

71 (65,77)65% (60,70)Gender Female

46 (45,47)46 (45,47)Age

Comparison Group (N=203)

Intervention Group (N=400)

Comparison of GroupsComparison of Groups

Page 10: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Targeted population, now Targeted population, now whatwhat……??

Page 11: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Methods: Quality Methods: Quality Enhancement InitiativeEnhancement Initiative

Training program for both medical and substance care managersUnitary point of outreach and triage for the care management of membersIntegrated case/disease management and substance abuse servicesDevelopment of information systems to allow read/write access to a patient database shared by all care managers.

Page 12: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Results?Results?

Page 13: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Percent of Patients Receiving Disease / Case Percent of Patients Receiving Disease / Case Management and Substance Abuse TreatmentManagement and Substance Abuse Treatment

Control Group: DM SAtxIntervention Group: DM SAtx

Baseline 12 mos. Intervention 24 mos.

Page 14: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

ED Visits Per ThousandED Visits Per Thousandby Study Monthby Study Month

ED Visits Per Thousand

0.00

500.00

1,000.00

1,500.00

2,000.00

2,500.00

3,000.00

3,500.00

4,000.00

4,500.00

5,000.00

5,500.00

6,000.00

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Study Month

ED

Vis

its

/ T

hou

sand

Intervention Group Control Group

Page 15: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Admissions Per ThousandAdmissions Per Thousandby Study Monthby Study Month

Admits Per Thousand

0.00

500.00

1,000.00

1,500.00

2,000.00

2,500.00

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Study Month

Adm

its

/ T

hou

sa

Intervention Group Control Group

Page 16: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Pharmacy Costs PMPMPharmacy Costs PMPMby Study Monthby Study Month

Pharmacy PMPM

$0.00

$50.00

$100.00

$150.00

$200.00

$250.00

$300.00

$350.00

$400.00

$450.00

$500.00

$550.00

$600.00

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40

Study Month

RX

PM

PM

Intervention Group Control Group

Page 17: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Is there a return on Is there a return on investment?investment?

Page 18: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Project expensesProject expenses

MCO ExpensesProject start-up expenses $40,27624 month operational expenses $237,318

TOTAL PROJECT EXPENSES $277,594

Page 19: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Intervention Group

Control Group

$2340

$1752

$2373

$1815

Baseline Period: 7/1/03 – 6/30/04 (12 months)

Intervention Period: 7/1/04 – 6/30/06 (24 months)

Page 20: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

PrePre--post ROIpost ROIHealthcare Expenses

PMPM expenses pre intervention: $2340PMPM expenses intervention (24 mos) $2373

$ -33Member months in intervention period: 7,444Estimated Loss: Estimated monthly loss x months

$ -33 x 7,444 = ($245,652)ROI:

Est. Loss – Intervention Exp / Intv. Exps = - 3.26

Page 21: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Adjusted PreAdjusted Pre--post ROIpost ROIHealthcare expenses change:

Intervention group: Increased $ 32Comparison group: Increased 64

Difference $ 32Member months in intervention year: 7,444Estimated Savings: Estimated monthly savings x months $32 x 7444 = $238,208 ROI: Estimated savings / Total Expenses

$238,208 / 277,594 = 0.86

Page 22: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Marginal ROI, really?Marginal ROI, really?

Let’s ask the statistician….

Page 23: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Intervention Group$2340

$2557

Control Group

$1752$1659

$2223

$1939

Baseline Period: 7/1/03 – 6/30/04 (12 months)

First Year Intervention Period: 7/1/04 – 6/30/05 (12 months)

Second Year Intervention Period: 7/1/05 – 6/30/06 (12 months)

Page 24: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Intervention Group

Control Group

$2340 $2373

$1752 $1815

DIFFS

Page 25: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

ConclusionsConclusions

Similar QEIs can be undertaken with expectation of minimal cost risk Trend analysis should complement ROI reportCase management can engage similar population in DM/CM; SA Tx remains a challengeFurther research need of identifying and implementing care management team core competencies in serving this population

Page 26: Medicaid Integrated Care Management and ROI · (c) Johns Hopkins HealthCare LLC Co-investigators zLinda Dunbar, PhD zMartha Sylvia, RN, MSN, MBA zMichelle Hawkins, RN,MSN,MBA,CCM

(c) Johns Hopkins HealthCare LLC

Contact informationContact information

[email protected]

Peter J. Fagan, PhDDirector of ResearchJohns Hopkins HealthCare LLC6704 Curtis DriveGlen Burnie, MD 21060410 424-4958