DOCUSIGN CONFIDENTIAL

Take 100% of Your Signature Processes Electronic Across Your Enterprise

Achieve Extraordinary ROI

Tony Spensieri, Enterprise Account Executive

April 10, 2013

Common Challenges We Hear: Healthcare & Life Common Challenges We Hear: Healthcare & Life SciencesSciences

• “It takes a lot of time getting signatures for Procurement/Contracting. When we don’t get them or can’t find them – it can cause delays”

• “It would be great to have better visibility to status of our contracts to keep all business units informed”

• “Any opportunity to gain operational efficiencies. Reduce NIGO – Reduce overnighting of contracts”

• “We need integration into our portal and legacy systems.” – Records Management

• “We need to send/sign on mobile devices”

• “We need to be compliant with FDA 21CFR part 11, so we need to be able to bring up documents instantly in case of an audit”

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About DocuSignAbout DocuSign

Vision: “Empower anyone to sign anything, anywhere, anytime”

Value Proposition: Take 100% of your signature processes electronic across your enterprise

HighlightsDocuSign is the market leader in revenues, users, transaction volume, partners, analyst reviewsOver 240M docs signed, 24M users, 70K new users/dayDocuments signed in 180+ countries, 39 languagesFocused Verticals – Healthcare & Life Sciences and Financial ServicesOver 40K customers including HP, MicrosoftCompany just raised $55.8M with Kleiner Perkins, Accel Partners, Google Ventures, SAP Ventures, and Comcast Ventures. Other strategic investors include Salesforce.com and National Association of Realtors.

“DocuSign’s eSignature solution selected by HP to standardize processes across enterprise”

Press ReleaseMay 2, 2012

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Sample Customers Across IndustriesSample Customers Across Industries

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Life Sciences HighlightsLife Sciences Highlights

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Example SuccessesExample Successes

• Reduce time to contract from weeks to hours/days

• Cut turnaround time for diagnostic result documents by 15 days

• Saved $1.1 million in fedex costs on research consent forms

• Increase rep efficiency by eliminating time spent sending in paper forms with doctors’ signatures

Example CustomersExample Customers

SRFs and KOL Event Contracts

Consent Forms

Example Use CasesExample Use Cases

Medical Information Request Forms

Contracting – Procurement – Supply Chain

SAFE Bio-Pharma and DocuSignSAFE Bio-Pharma and DocuSign

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Partnered in 2012

End-to-end complete business process improvement and digital workflow

Secure, compliant digital and electronic signatures

Go paperless with no risks

21 CFR Part 11: Common Topics21 CFR Part 11: Common Topics

Controls for open system: Authenticity, integrity, non-repudiation, and, when appropriate,

confidentiality Verification

Signature manifestation and DocuSign tags Falsification protection (signature linking) Identity verification of signers before signing Identification to access system and for serial signing Controls for identification codes/passwords

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21 CFR Part 1121 CFR Part 11

Considerations: Implementation and configuration approach

Recipient identification and authentication options Signing mode Signature methods Records management (retrievability and retention)

– Records custody– Document purge policy

Digital signatures and digital certificates for:– Record authenticity and integrity– Signer identification and assurance of protection against forgery (SAFE)

Integration with other systems Management of forms and data after signing

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eSignature & BeyondeSignature & Beyond

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DocuSign eSignature Transaction Management Platform

eForms Data

Preparation

Workflow1

ePaymentIdentity eSign

Execution

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Retention

Completion

3Audit TrailReporting

LOBCRMERP

Platform Integrations

Anyone, Anything,Anywhere,

Anytime

DocuSign Sample Use Cases: Life SciencesDocuSign Sample Use Cases: Life Sciences

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Sales

• Sample Request Forms• Sample tracking

analysis

• New Hire Paperwork• Candidate NDAs• On/Off-boarding Checklist• Employee Policy

Distribution and Signature• Contractor Agreements• PTO Management

HR

Finance

• Invoice Processing• Expense Reporting• Capitalization Mmgt• Audit Signoff• Policy Management• Inventory Signoff• Asset Transfer/

Retirement

• Change Management• Release Management• Code Review Reporting• Requirements Acceptance• Release Scope

Commitment

Product Management

Contracting –Procurement – Supply Chain

• Contracts• Work Orders• Purchase Order• Master Service

Agreement• Chargebacks/

Rebates

Marketing

IT / Operations

Service

LegalCompliance

• KOL Event or Sunshine Act invitations

• Customer Communication Approvals

• Mass Mailing/ Email Approvals

• Requirements Sign Off• Access Management• Incident Reporting • Production Change

Authorization• Maintenance Authorization

• Account Changes• Maintenance Forms• Change of Address• Change of Beneficiary

• NDAs• Contract

management• Internal compliance• IP licensing• Patent applications • Board minutes

• Consent Forms• Medical Information

Report Forms• KOL Registration or

Sunshine Act forms• Sample Receipt forms

• Value realization methodology

• Template and best practices libraries

• Multi-tiered support, including 24x7

• DocuSign University

Why Customers Choose DocuSignWhy Customers Choose DocuSign

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• eSignature Transaction Management Platform (complete solution)

• Support for unlimited use cases, any workflow

• Over 500,000 hours of development

• Highest level of security assurance (ISO 27001, SSAE16)

• Industry-leading security assurance program

• 7 levels of authentication• Total audit trail

• DocuSign Cloud Partner Program

• Solution directory• Hundreds of integrations

(e.g., Salesforce.com)• Community of 5,000

developers

• Global standard• Leader in customers,

revenues, market share• Most legally robust

signature• 39 languages