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Measuring RAP Outcomes: A Case Study of Success 2019 National RAP Conference Ebony Taylor, Woodside Energy

Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

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Page 1: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Measuring RAP Outcomes: A Case Study of Success

2019 National RAP ConferenceEbony Taylor, Woodside Energy

Page 2: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Why measure outcomes?

Page 3: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Woodside’s Approach

Page 4: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

RAP Commitments and Measuring Success

Page 5: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

What does it look like?R

esp

ect

1. Workforce cultural competency

1A. Improved workforce commitment to awareness and

understanding

1A.1. % of Australian based workforce completing at least 1

cultural learning activity since 2016

1A.2. % of employees supervising Indigenous employees

completing specific supervisor training

1B. Improved workforce cultural competency

1C. Indigenous employees feel their culture and identity are

respected at work

2. Indigenous Peoples’ perceptions of Woodside

Re

latio

nsh

ips 3. Indigenous people’s input to our business

4. Engagement and collaboration

5. Contributions aligned with community

priorities

Op

po

rtu

nitie

s 6. Indigenous employment

7. Indigenous business participation

8. Indigenous employee development

9. Social contribution outcomes

Na

tio

na

l

Le

ad

ers

hip 10. Early childhood outcomes

11. Partner capability build

12. Advocacy for early childhood policy

12 outcomes as defined by

Woodside

Page 6: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

• What does it look like?

Re

sp

ect

1. Workforce cultural competency

1A. Improved workforce commitment to awareness and

understanding

1A.1. % of Australian based workforce completing at least 1

cultural learning activity since 2016

1A.2. % of employees supervising Indigenous employees

completing specific supervisor training

1B. Improved workforce cultural competency

1C. Indigenous employees feel their culture and identity are

respected at work

2. Indigenous Peoples’ perceptions of Woodside

Re

latio

nsh

ips 3. Indigenous people’s input to our business

4. Engagement and collaboration

5. Contributions aligned with community

priorities

Op

po

rtu

nitie

s 6. Indigenous employment

7. Indigenous business participation

8. Indigenous employee development

9. Social contribution outcomes

Na

tio

na

l

Le

ad

ers

hip 10. Early childhood outcomes

11. Partner capability build

12. Advocacy for early childhood policy

1-4 intermediate outcomes per key

outcome, 30 in total

What does it look like?

Page 7: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Re

sp

ect

1. Workforce cultural competency

1A. Improved workforce commitment to awareness and

understanding

1A.1. % of Australian based workforce completing at least 1

cultural learning activity since 2016

1A.2. % of employees supervising Indigenous employees

completing specific supervisor training

1B. Improved workforce cultural competency

1C. Indigenous employees feel their culture and identity are

respected at work

2. Indigenous Peoples’ perceptions of Woodside

Re

latio

nsh

ips 3. Indigenous people’s input to our business

4. Engagement and collaboration

5. Contributions aligned with community

priorities

Op

po

rtu

nitie

s 6. Indigenous employment

7. Indigenous business participation

8. Indigenous employee development

9. Social contribution outcomes

Na

tio

na

l

Le

ad

ers

hip 10. Early childhood outcomes

11. Partner capability build

12. Advocacy for early childhood policy

1-4 measurement indicators per

intermediate outcome, ~70 in total

What does it look like?

Page 8: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

How We Measure

Page 9: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Example

1.A.1

% of Australian based workforce

completing at least 1 cultural learning

activity during 2016-2020 period

Score1

Decline

2

Baseline

3

Good

Part of the

Journey

4

Great

Where we think

we’ll be by 2020

5

Outstanding

Exceeding

Expectations

3 Less than 8% 8% of workforce At least 20% At least 60% At least 90%

48% at end 2018 – score 3

Page 10: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

What does it look like?

• What does it look like?

Re

sp

ect Progress

score

Z*(X*Y)1. Workforce cultural competency

Weighting

Z%1A. Improved workforce commitment to awareness and

understanding

Intermediate

score

(X*Y)

Weighting

Y%

1A.1. % of Australian based

workforce completing at least

1 cultural learning activity

since 2016

(X)

Score

1-5

Weighting

Y%

1A.2. % of employees

supervising Indigenous

employees completing

specific supervisor training

(X)

Score

1-5

Weighting

Z%1B. Improved workforce cultural competency

Weighting

Z%

1C. Indigenous employees feel their culture and

identity are respected at work

2. Indigenous Peoples’ perceptions of

Woodside

Re

latio

nsh

ips 3. Indigenous people’s input to our

business

4. Engagement and collaboration

5. Contributions aligned with community

priorities

Op

po

rtu

nitie

s 6. Indigenous employment

7. Indigenous business participation

8. Indigenous employee development

9. Social contribution outcomes

1-4 measurement indicators per

intermediate outcome, ~70 in total

Page 11: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

Reporting

2017 2018

Page 12: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

What are the Benefits of Measuring Outcomes?

Page 13: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

In the Future…

Page 15: Measuring RAP Outcomes: A Case Study of Success€¦ · Indigenous people’s input to our business4. Engagement and collaboration 5. Contributions aligned with community priorities

More Information

woodside.com.au