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e-Support Filename: TP13 410.pdf Date: 11-06-13
Page 1 of 2
PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:
imageRUNNER 2525/2530/2545/3225/3230/3235/3245
SUBJECT: Measure to Prevent a Double Feeding Jam When a Document is Fed by the ADF
GENERAL: This Technical Publication describes a measure to prevent a double feeding jam when a document is fed by the ADF.
DETAILS: When a document is fed by the ADF, a double feeding jam may occur. - 0004 jam: Registration sensor stationary jam - 0005 jam: Read sensor delay jam - 0006 jam: Read sensor stationary jam Certain types of documents lower the performance to separate paper when the document is fed by the ADF. FACTORY MEASURE: The material of the separation pad for the Separation Pad Unit Holder [1] in the Separation Reverse Guide [2] has been changed to a new type.
P-1 Separation Reverse Guide [1] Separation Pad Unit Holder
THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO, CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED. For additional technical information, please visit the Canon Systems and Technical Support Division website at: www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
e-Support Filename: TP13 410.pdf Date: 11-06-13
Page 2 of 2
SERVICING: If the separation symptom should occur, replace the Separation Pad Unit Holder [1] with a new type [B]. The color of the holder [3] for the new type [B] has been changed from black to white.
P-2 Separation Pad Unit Holder [3] Holder [A] Old Type [B] New Type
SERVICE PARTS:
Type Description Part Number Figure Number
1 Old
HOLDER SEPARATION PAD UNIT FL2-9942-000
A41 New FL3-5538-000