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Measure Phase Templates and Worksheets. Input Measures. Customer Outcomes Measures. Process. Customer. Supplier. Leading Indicators/Drivers. Internal Process Outcomes Measures. Fishbone Diagram Measures Identification. Inputs. Customer Outcomes. Complexity Issues. External Impacts. - PowerPoint PPT Presentation
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Measure PhaseMeasure PhaseTemplates and WorksheetsTemplates and Worksheets
Input Measures
Process
Customer Outcomes Measures
Supplier Customer
Internal Process Outcomes MeasuresLeading Indicators/Drivers
Fishbone DiagramFishbone DiagramMeasures IdentificationMeasures Identification
Inputs Customer Outcomes
External Impacts Process Outcomes
Complexity Issues
Other
Check Sheet for Funnel ExperimentCheck Sheet for Funnel Experiment
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B
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Reason category Tally Frequency
Pareto Chart ProformaPareto Chart Proforma
Data Collection Sheet: The Funnel ExperimentData Collection Sheet: The Funnel Experiment
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16 17 18 19 20 21 22 23 24 25 Total
Drop Value (X) Drop
Average
Value (X)Type the information directly into an Excel Worksheet to simplify calculations.
Sigma Level Calculation WorksheetSigma Level Calculation WorksheetSelect the process, unit and requirements: Identify the process you want to evaluate? What is the “thing” produced by the process? What are the customer requirements for the thing?
Define what a “defect” is and the number of opportunities: Possible defects:
How many defects could be found on a single unit?
Collect Data and Calculate DPMO Collect end-of-process data.
No. of Units counted Total defects counted Determine total opportunities in data collected:
Units counted X Opportunities/Unit = Total Opportunities
Calculate DPMO = (Defects/Total Opportunities) X 106 = DPMO Convert to a Sigma Level using a conversion table.
Estimated Sigma Level =
(Process)
(Unit)
Data Collection Sheet: Attributes DataData Collection Sheet: Attributes Data
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Total
Average
No. No.np npc c
Sigma Conversion TableSigma Conversion Table
Sample Size Selection – Daily DataSample Size Selection – Daily Data
Minimum Daily Sample Size
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ly P
roce
ssin
g Q
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ity
Sample Size Selection – Weekly DataSample Size Selection – Weekly Data
Minimum Weekly Sample Size
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kly
Pro
cess
ing
Qua
ntit
y
