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    Managed Care

    Prepared by :

    Dr. Alber G. Paules, CPHQ

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    Whats Managed Care? The term Managed Care refers to a health

    care insurance system that is concerned with

    managing the care delivery(i.e.)managing theability to access different healthcare settings,

    the degree of coverage, the financing methods,

    and the resources used.

    Organizations which provide managed care

    services are called managed care organizations

    or MCOs.

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    Whats Managed Care ?

    Managed Care tries to control the costs of

    health care services while maintaining orimproving their quality (i.e.) maximizing the

    valueof care offered.

    Managed Care system usually focuses on

    efficiency, appropriateness, and availability of

    services to the patients.

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    Key Players

    Enrollees

    (Consumers)

    (Employees)

    (Subscribers)

    (Members)

    Providers MCOs

    Government

    or Employer

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    Now, MCOs are the predominant vehicles

    for the provision and payment ofhealthcare benefits at the US.

    About 85% of the American citizens areenrolled in managed care plans whetherthrough governmental programs, asMedicare & Medicaid or through private

    entities(e.g.)employers.

    Managed Care at the US

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    In2000, there were187.4million Americanswith private health insurance coverage,35.2 million Medicare beneficiaries, and31.5million Medicaid recipients.

    Medicare finances medical care for those65years old or older, those with end-stagerenal disease, and disabled people who are

    entitled to Social Security benefits.

    Managed Care at the US

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    Medicaid finances health care for poorcitizens. Each state establishes its owneligibility criteria according to income andresources. In addition, each state administersits own Medicaid program.

    In 2000, for the population under 65, 40.5million citizens were uninsured (16.8%of US

    population).

    Managed Care at the US

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    Traditionally (especially prior to 1965), healthcare

    was based essentially on what is known as (Cost-

    based Retrospective Reimbursement). At that

    time, physicians, hospital administrators, and

    patients were all quite happy.

    In 1965, the Johnson administration, instituted

    Medicare and Medicaid. Initially, Medicare and

    Medicaid programs reimbursed providers

    retrospectively.

    The Origins ofManaged Care

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    Causes of the escalation of healthcare servicescosts since the 1960s, include: (this rise hasbeen a major factor that played a role in thegrowth of health care insurance industry)

    1.Advancement in technology

    2.Increases in the physician fees

    3.Advances in pharmaceuticals

    N.B.

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    Other

    expenditures

    96%

    Healthcare

    expenditures

    4%

    Other

    expenditures

    91%

    Healthcare

    expenditures

    9%

    Pie Charts

    showing total

    federal

    expendituresfor Health Care

    1965 1970

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    During the early 1980s, the situation started totake a dramatic turn; purchasers increased their

    complaints about the rising costs of healthcare.

    In addition, a view was emerging in the business

    and political communities that Americas financialposition in the world was starting to slip coz of

    rising healthcare costs.

    The Origins ofManaged Care

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    Since then, the American government tried to institute

    mandatory legislations aiming at containment of

    healthcare costs. For example, in 1983-1984, the

    government implemented the Prospective Payment

    System (PPS) and decided to use DRGs as the primary

    mechanism to reimburse hospitals for their services to

    theMedicarepopulation.

    The Origins ofManaged Care

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    It is a methodology used for tracking the resourcesconsumed by various diagnoses. Classification isbased on different body systems, age groupsetc.

    TheMedicareprogram could initially develop a set of467DRGs. Each DRG was assigned prospectively adollar value.

    DiagnosisRelated Groups

    (DRGs)

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    The methods most commonly used for utilization

    monitoring and control are gatekeeping and

    utilization review (prospective, concurrent, and

    retrospective).

    Utilization Control Methods

    in Managed Care

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    The PCP is often the first point of contact for the

    patient. Acting as gatekeepers, many PCPs refer

    patients to specialists when necessary.

    The PCP might be a GPormight belong to one of

    the following specialties: internal medicine,

    pediatrics, orfamily medicine.

    Primary Care Physician

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    Insurance

    People purchase healthcare insurance to

    protect themselves from unexpected medicalcosts.

    The insurer provides coverage of medicalcosts at apremium rate; the premium cost is

    contributed by the employee through a

    (Payroll deduction)

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    Advantages of Group Insurance Plans:

    1. Employers, especially large ones, are usually able

    to obtain more favorable pricing and coverage

    than individuals can.

    2. The employer, not the employee, manages

    administrative needs such as payroll deductions,

    payment of premiums, and so forth.

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    3. The employer can offer his/her employees morethan one type of defined benefits plan; the largerthe employer is, the more likely that multiplehealth plans will be available to the employees.

    For example, the employee may be able to choose betweena high-option insurance plan (higher level of coverage,higher costs) andalow-option insurance plan(lower levelof coverage, lower costs).

    Advantages of Group Insurance Plans:

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    Deductible: the amount of money the member must first pay out ofpocket before any benefits by the plan are payable, commonly $100to$300during the year of coverage.

    Once the deductible has been met, the member has to pay other payments:

    Co-payment: a fixed amount of money the member must pay out ofpocket at the time of service after the deductible amount has been paid(e.g.)$10at each physician office visit and $5for each drug prescriptionfilled.

    Co-insurance: a ratio co-payment; percentage of cost for service is paidby the insurance company, e.g.,80%, with remaining percentage paid by

    the patient,e.g., 20%,(i.e.)80:20 ratio.

    In addition to the premiums, the enrollees (insured

    individuals) may pay a co-payment, aco-insurance,or a

    deductible (Cost sharing methods).

    Insurance Payments

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    Insurance Payments All these cost-sharing methods serve asincentivesfor

    the enrollee to use healthcare resources wisely and to

    take care of own health.

    One study showed that the cost sharing had animpact on lowering utilization without any significant

    negative health consequences.

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    Managed Care Organizations

    (MCOs)

    Managed Care may be thought of as a variety of models or

    systems.

    There are many types of managed care plans/techniques;

    each is designed to fulfill a specific set of needs, and each has

    inherent strengths and weaknesses.

    Indemnity

    insurancePPOs POS

    Open panel

    HMOsClosed panel

    HMOs

    Higher potential for control of Cost

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    Market Share by

    Health Plan Type (USA)

    Traditional

    71%

    HMO

    18%

    PPO

    11%

    POS

    0%

    Traditional

    5%

    HMO25%

    PPO

    55%

    POS

    15%

    1988 2004

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    Retain the individuals freedom of choice of

    providers.

    The insurance company reimburses theproviders for medical expenses.

    1. Traditional Indemnity Insurance companies

    Types of ManagedCare Organizations

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    Types of ManagedCare Organizations

    2. Health Maintenance Organizations (HMOs)

    HMOs were the first types of managed care

    plans to appear on the market.

    An HMO is distinguished from other types of

    plans by the use of in-network providers by theenrollees.

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    Types of ManagedCare Organizations2. Health Maintenance Organizations (HMOs)

    HMOs place considerable emphasis on preventive

    services, such as routine checkups.

    As an incentive to the enrollees to seek wellness

    care, HMO plans typically do NOT have annualdeductibles. HMOs have lower co-payments than

    do other types of plans.

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    Types of ManagedCare Organizations

    2. Health Maintenance Organizations (HMOs)

    Drawback: HMO plans were the most restrictive,

    particularly with regard to choice of physicians.

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    Types of Managed

    Care Organizations

    3. Preferred Provider Organization (PPOs)

    PPOs differentiate themselves by offering out-of-

    network options for enrollees.

    They allow patients the choice of using physiciansand hospitals outside the network.

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    Types of Managed

    Care Organizations

    3. Preferred Provider Organization (PPOs)

    In contrast to traditional HMO coverage, PPO

    coverage allows individuals to use non-PPO

    participating providers; but for higher levels of co-

    payments and co-insurances.