mbcv Technical Training Prospectus 2017 - Daimler 2017/DTB Prospectus... · MBCV Technical Training Prospectus 2017 ... T0005F-ZA.CV3 Trucks • Mercedes-Benz Certified Diagnosis

Stand 08/2015 1

MBCV Technical Training

Prospectus 2017

Daimler Trucks and Buses Dealer Training

Academy.

DT&B Dealer Training Academy - MBCV 2017

Welcome

to the Mercedes-Benz NEW Technical Training Prospectus!

Dear Partners

The DT&B Dealer Training Academy proudly presents you with updated Technical Training

Prospectus for 2017!

The objectives of this Prospectus are to ensure that you have all the necessary:

information regarding our training strategy, and

tools to guide you through the training process

Our mission is to

Ensure PERFORMANCE OPTIMISATION in the Mercedes-Benz Network and MB fleet customers

through the provision of BUSINESS and LEGISLATIVELY aligned training solutions and

COLLABORATIVE RELATIONSHIPS with ALL stakeholders.

There is an accelerated demand for technically skilled artisans in the automotive industry.

Advanced technical skills are required and linked to the advanced technologies of the vehicles

which are being manufactured globally.

Familiarize yourself with all the details in this Prospectus and seize every moment to become

competent and confident.

Make a positive difference to the workplace and enhance your quality of life!

Enjoy the Journey of Learning

Kind Regards

The DT&B Dealer Training Academy Team

Mercedes-Benz South Africa

Stand 08/2016 2


This Prospectus provides you with all the relevant information that you require to

participate in the Dealer Training Academy training programs.

WHATS IN IT FOR YOU?

Clear Training Strategy: So that you are informed about how learning and development will take

place

Learning Pathway: So that you can see all the courses you need to complete successfully to

meet the minimum requirements of the job. The Qualification ensures that you provide your

customers with the best service.

All the training courses are presented by credible, experienced and qualified trainers.

The training courses are developed and facilitated in such a way that you are able to competently

and confidently apply what you have learned.

We challenge you to put our courses to the test, learn, and apply at the workplace, and give

us feedback on the great results!

Stand 08/2016 3


Question: Which platform do I find CBTs and E-Learnings?

Answer: CBTs are found on the Global K Terminal as well as SABA CBTs on-line e.g. 4802

Answer: E-Learnings are found on Saba e.g. T0001E

Question: Who registers Participants on E-Learnings and Gap Tests?

Answer: Learning Coordinators must register Participant for E-Learnings and Gap Tests

Question: What does E- Learnings consist of?

Answer: An E-Learning for example with a code of T0001E may consist of a CMLT and a TMLT

Question: What does a CMLT and TMLT mean?

Answer: CMLT refers to the Content of the E-Learning and the TMLT relates to the test

NB: In order to complete the Test (TMLT) you must first complete and understand the Content (CMLT)

Question: Who registers Participant for Final/Post Test?

Answer: When the Learning Coordinator registers a Participant for the Face to Face or classroom based training the

Final/Post Test will automatically be assigned to the participant by DTA

NB: ONLY DTA can assign a Final/Post Test

Question: Do Participants have to attempt all compulsory prerequisite E learnings before Face to

Face/Classroom based training?

Answer: Yes, if the Participants does not complete the compulsory prerequisites then he/she will not be allowed to

attend the associated training

Question: What is the price of an E-Learning?

Answer: There is NO cost attached to an E-Learning,

NB: Your dealership pays a monthly fee for E-Learnings

Question: What is the cost of Face To Face/Classroom based training

Refer to the price matrix at the end of the Prospectus booklet

Question: What attire do I use to Face to Face/Classroom Based Training?

Answer: Normal Work Attire

Question: What happens if I register a Participant on Face to Face/Classroom based training and he/she

does not attend?

Answer: A NO SHOW fee of 150% of the total breakeven cost will be charged

NB: If the Participant does not attend due to a valid reason e.g. Medical emergency please inform DTA.

If the Participant has a medical certificate please send it to DTA within 5 working days after the training with the

dealer stamp attached

Frequently Asked Questions:


The Chapter refers to Technical, Sales or Parts

This is the relevant Pathway: E.g. Maintenance, Systems or Diagnostics

Description of the course to be attended: E.g. Electrical Systems Level II

Chapter

Department

Title

Qualification The qualification programme consists of the individual training offerings and begins with

the initial test. This could include Face to Face training as well as e-learnings and CBTs.

the Qualification ends with the final assessment. You will also find the number of training

days for each qualification

Target group This Is the target audience that will embark on the relevant training

Objectives Description of what the participant will be able to do at the end of the training

Duration Number of training days/hours

Training Depth Level of training Method This is the ratio of practical vs Theory

Pre-requisite This is all the relevant pre work that is either recommended or mandatory to complete

Catalogue Page Description

Contents This is all the topics that will be covered during this training

Course NumberThe Coarse number can be used to search for the coarse on SABA. The course

number describes the type of training. Please see examples below:

Example 1

T1003F-ZA.CV2 __T stands for Technical

__F stands for Face to Face

__CV stands for Commercial Vehicles

Example 2

T1003T-ZA.CV2 __The first T stands for Technical

__The second T stands for Final tests, these final tests are

attached to offerings by the administrator at MBSA

Example 3

T0841E __The E refers to an e-Learning. This must be booked by the

learning coordinator prior to attendance

Example 4

T1355E-ZA.CV1 __The E refers to an e-Test

__CV1 refers to Maintenance Level, CV 2 refers to Systems Level

and CV3 Refers to Certified Diagnostics Technician

5

Stand 08/2016 6

TECHNICALTRAINING

T0319Q-ZA.CV1 Trucks Qualification Program 2015, 2016 Maintenance Technician 15

T0687E-ZA.VAN Trucks Qualification Program Maintenance Technician Initial Test 16

T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology 17

P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts 18

X5205F-ZA.CV1 Trucks Electrical Systems 19

T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level I 20

T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II 21

T0217F-ZA.CV1 Trucks Maintenance and Service 22

T0881F-ZA.CV1 Trucks Maintenance Level Assessment 23

T1355E-ZA.CV1 Qualification Program 2017 Technicians Final Test 14

T0265F-ZA.CV1 Drive 9

T0298F-ZA.CV1 Engine Combustion 10

T0297F-ZA.CV1 Mechanical Components 11

T0299F-ZA.CV1 Mechanics, Hydraulics and Pneumatics 12

T0136F-ZA.CV1 Chassis 13

Dealer Training Academy - MBCV 2016

Maintenance 9

Fundamentals 9

Maintenance Qualification 15

Maintenance Fleet Owners 24

X5036F-ZA.CV1 Truck Fleet Owner Maintenance 24

X5034F-ZA.CV1 Bus Fleet Owner Maintenance 25


Stand 08/2016 7

T0004F-ZA.CV3 Trucks Diagnosis Strategy 1 26

T0244F-ZA.CV2 Trucks On-board Electrical Systems, System Networking, Instrumentation

Actros, Axor, Atego

27

T1144E-ZA.CV2 Cross Competence Final Test 28

T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A Initial Test 29

T0151F-ZA.CV2 Trucks Air Brake Systems 30

T0150F-ZA.CV2 Trucks Telligent Brake System BS2 31

T0149F-ZA.CV2 Trucks Telligent Level Control 32

X5209T-ZA.CV2 Trucks Qualification Program Systems Technician Path A Final Test 33

T0686E-ZA.CV2 Trucks Qualification Program Systems Technician Path B Initial Test 34

T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series 900, 457, 500 35

X5048F-ZA.CV2 Trucks Telligent Engine Management 36

X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85) 37

T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330) 38

T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS 39

T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift 40

X5210T-ZA.CV2 Trucks Qualification Program Systems Technician Path B Final Test 41

T0411E-ZA.CV2 Trucks Qualification Program Systems Technician Path C Initial Test 42

T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor 43

T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM) 44

X5211T-ZA.CV2 Trucks Qualification Program Systems Technician Path C Final Test 45

X5049F-ZA.CV2 Trucks Mercedes-Benz Systems Technician Practical Test 46


Systems 26

Cross-System Competence for Systems Technicians 26

Chassis and Active Safety (Path A) 29

Powertrain (Path B) 34

Comfort/ Convenience and Safety Systems (Path C) 42

Systems Practical Assessment 46


X5045F-ZA.CV0 Bumper to Bumper Bus 47

X5046F-ZA.CV0 Bus Electrical 48

X5210F-ZA.CV0 OF 917 Bus New Model Introduction 49

Bus Training 47

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T0011T-ZA.CV3 Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test 50

T0005F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnosis Technician Diagnostic Strategy 2 51

CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Systems

e-Training

52

T0028F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Electrical

Components, Comfort and Telematics

53

CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain e-

Training

54

T0029F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain 55

CMLT T0111E Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e-Training 56

T0030F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Chassis 57

T0013F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation 58

T0014F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Test 59

T0016F-ZA.CV3 Trucks Mercedes-Benz Certified Diagnostic Technician Further Training 60


Certified Diagnostic Technician (CDT) 50

Certified Diagnostic Technician (CDT) Further Training 60

Mercedes-Benz Commercial Vehicles Learning Pathways and Price Matrix and Package Codes 61

Learning Pathway Maintenance Technician 62

Maintenance Generic Modules Prerequisites Matrix 63

Maintenance Pathway Prerequisites Matrix 64

Learning Pathway Systems Technician 65

Systems Cross Competence Prerequisites Matrix 66

Learning Pathway Systems Technician Path A 67

Systems Path A Prerequisites Matrix 68

Learning Pathway Systems Technician Path B 69

Systems Path B Prerequisites Matrix 70

Learning Pathway Systems Technician Path C 71

Systems Path C Prerequisites Matrix 72

Learning Pathway Certified Diagnostic Technician 73

Certified Diagnostics Pathway Prerequisites Matrix 74

Price Matrix 75

Package Codes 76


Stand 08/2016 9


Technical Training

Fundamentals

Drive Train

Chapter

Department

Title

Course Number T0265F-ZA.CV1

Target group Technicians embarking on Maintenance Pathway

Objectives The participant can:

> Identify the different Drive types> Discuss clutch operation> Describe the design and function of automatic clutch systems> Name the components of the manual transmission> Label the different components of torque converter> Perform basic checks on the automatic transmission> Discuss the function of the differentials

> Discuss the function of the propeller shaft

Contents > Overview of Drive Types

> Overview of Clutch types

> Design and function of the Clutch

> Overview of Automatic Clutch System

> Overview of Manual Transmissions

> Presentation of various Transfer Cases

> Presentation of the Planetary gear system

> Overview of Automatic Transmissions

> Design of different Axle Drives

> Overview of the different Differentials

TrainingDepth Method Theory 100%

Duration On the Job Training

> Practical work

> Final Test T0265T-ZA.CV1

Optional

prerequisiteThe participant has successfully worked through CBT (order no. 1290 4784), "Transfer

Cases"


Stand 08/2016 10


Technical Training

Fundamentals

Engine Combustion

Chapter

Department

Title

Course Number

r

T0298F-ZA.CV1

Technicians embarking on Maintenance Pathway

The participant can:

> Describe the mixture formation processes in spark ignition as well as diesel engines

> Discuss and test injection systems in spark ignition engines

> Perform tasks on direct injection systems

> Exhaust treatment in spark ignition engines as well as in Diesel engines

> Explain the advantages of forced induction

> Illustrate the difference/ relationship between power and torque

> List the components of the exhaust system

> Introduction to mixture formation

> Mixture formation in Spark Ignition engines

> Ignition in Spark Ignition engines

> Exhaust treatment in Spark Ignition engines

> Mixture formation in Diesel engines

> Exhaust treatment in Diesel engines

> Power and torque

> Exhaust system

> Final Test: T0298T-ZA.CV1



Optional prerequisiteThe participant has successfully worked through CBTs "Emission Controls" 1290 4740),

Basic knowledge combustion Engines (1290 4800)

Objectives

Contents

Target Group


Stand 08/2016 11


Chapter Technical Training

Fundamentals

Mechanical Components

Department

Title




> Discuss the fundamentals of Internal Combustion engines

> Classify types of internal combustion engines> Describe the combustion engines> Identify engine components> Discuss the properties of lubricants> Name the function of the cooling system components

> Measurement compression pressure in the internal combustion engines

> Fundamentals of the Internal combustion engines

> Classifications of internal combustion engines

> Fundamentals of Components

> Fundamentals of Lubricants

> Fundamentals of the Cooling system

> Compression pressure measurement




Optional prerequisite None

Target Group

Objectives

Contents


Stand 08/2016 12


Technical Training

Fundamentals

Mechanics, Hydraulics and Pneumatics

Chapter

Department

Title




> Measure different units e.g. Length/ Work/ Power/ Efficiency/ Ratio

> Apply different types of test equipment

> Identify Nuts/ Bolts/ Screws

> Discuss the use of different types of materials

> Discuss the causes and effects of corrosion

> Start the uses of operating fluids and auxiliary materials

> Identify different bearing types/ seals

> Discuss the Fundamentals of Hydraulics

> Units of Physical Principles

> Testing Equipment

> Fundamentals of Connections

> Fundamentals of Threads

> Fundamentals of Nuts and Bolts

> Classifications of Materials

> Operating Fluids and auxiliary materials





Target Group

Objectives

Contents


Stand 08/2016 13


Technical Training

Fundamentals

Chapter

Department

Title Chassis




> Identify Different body designs

> Name the different forces that influence vehicle dynamics

> Discuss topics related to vehicle paintwork

> Describe the different suspension system used by Mercedes-Benz

> State the function of Shock Absorbers

> State the need for different wheel settings

> Identify different steering systems used by Mercedes-Benz Vehicles

> Perform Various checks on the brake system

> Identify different types if wear patterns

> Vehicle Body

> Vehicle Safety

> Vehicle Paintwork

> Vehicle dynamic

> Suspension

> Shock Absorbers

> Wheel Settings

> Suspension

> Brakes

> Hydraulic Brakes





Target Group

Objectives

Contents




Fundamentals

Qualification Program 2017 Maintenance Technician Final Test

Department

Title

Course Number T1355E-ZA.CV1

Maintenance Technician

The participant's knowledge in the competence areas is determined.

This is an online test designed to assess basic theoretical knowledge in the following

fields:

> Fundamentals of mechanical and electrical components

> Vehicle systems/functions of engine/mechanical and drive components

> Work processes

> Mercedes-Benz service systems

>CBT 4784 Transfer Cases

>CBT 4740 Emission Control

>CBT 4800 Basic Knowledge Combustion Engines

Fly Method Theory 100%, Practical 0%

The test is part of the qualification program for Mercedes-Benz Maintenance Technicians.

Training Depth

Note

Duration 0 hours

Stand 08/2016 14

Pre-requisite

Target Group

Objectives

Contents



Maintenance

Trucks Qualification Program 2017

Department

Title

Qualification T0319Q-ZA.CV1


The participant qualifies as a Maintenance Technician. Participants receive a certificate

following completion of the qualification program.

The qualification program consists of the following individual training course and begins .

. with the initial test.

> T0687E-ZA.VAN Trucks Qualification Program Maintenance Technician Initial Test

> T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology

> P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts

> X5205F-ZA.CV1 Trucks Electrical Systems

> T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level I

> T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II

> T0217F-ZA.CV1 Trucks Maintenance and Service

> T0881F-ZA.CV1 Trucks Mercedes-Benz Maintenance Technician Final Test

Training Depth Method Theorie 100%, Practical 0%

Duration 13,0 days (per 8 hours)

Stand 08/2016 15

Target Group

Objectives

Contents



Maintenance

Trucks Qualification Program 2017 Initial Test

Department

Title

Course Number T0687E-ZA.VAN


Identification of knowledge deficits and support in developing a training plan for the

Maintenance Technician qualification program.

Training Go

The initial test is an online test designed to assess theoretical knowledge in the following

fields:

> System knowledge of

- WIS/ASRA

- Electronic Parts Catalog (EPC)

> Star Diagnosis

> Mercedes-Benz product technology, maintenance and service

> Maintenance service, fundamentals

Stand 08/2016 16

Duration 0 day ( per 8 hour)

Method Theory 100% Practical 0%

Target Group

Objectives

Contents



Maintenance

Trucks Mercedes-Benz Product Technology

Department

Title




> Name the various Mercedes-Benz commercial vehicle model series and state the

respective major assemblies and systems

> Name and operate the systems required for carrying out maintenance and repair work

> Carry out the different maintenance work according to the maintenance procedures

> Overview of Mercedes-Benz commercial vehicle models

> Innovations

> Vehicle documentation and vehicle data card

> Design group overview and logic

> Symbols in the documentation

> Importance and use of the Specifications for Operating Fluids

> Work units and texts

> Need for maintenance

> Design and function of ASSYST truck and van maintenance systems

> Electronic brake system (EBS)

> CBT 4801 Vehicle Identification at Daimler AG

Go Method Theory 60%, Practical 40%Training Depth

Note The practical section specifically addresses the design and the operation/function of the

individual maintenance systems and items.

The content of this course is a prerequisite for reliably and effectively performing

maintenance work on Mercedes-Benz commercial vehicles as a maintenance technician,with the aid of the applicable service information.


Stand 08/2016 17

Pre-requisite

Target Group

Objectives

Contents



Department

Title

Maintenance

WIS/ASRA for Service and Parts

Course Number P0019F-ZA.CV1


> Use the structure plus the design, symbols and functions of WIS/ASRA net

> Independently find documents such as repair instructions, wiring diagrams, service

information, etc.

Structure of WIS/ASRA net:

> First steps and system configuration

> Documents and structures

> Working with the table of contents

> Working with vehicle data

> CBT 4776 Finding workshop information in WIS net

Stand 08/2016 18

Training Depth Go Method Theory 30% Practical 70%

Duration 1 .0 day ( per 8 hours)

Objectives

Contents

Pre-requisite



Maintenance

Trucks Electrical System

Department

Title

Course Number X5205F-ZA.CV1


The participant can

> Accurately apply current Mercedes-Benz test and measuring equipment, service

literature and the Workshop Information System (WIS) for maintenance, diagnosis and

repairs

> Carry out test, adjustment and repair work using digital multimeters, Star Diagnosis,

including HMS990 Measurement Technology, oscilloscopes and the Diagnosis Assistance

System (DAS) on electrical systems in commercial vehicles

> Electrical formulas

> Control and regulation

> Oscilloscope

> Sensors and their signal forms

> AC and DC voltage

> Pulse width modulation

> Diagnosis and networking

> Fault types

> Testing electrical components

> Practical work

Pre-requisite > CBT 4757 Principles of Motor Electronics 1

> CBT 4758 Principles of Motor Electronics 2

> CBT 4759 Principles of Motor Electronics 3

> CBT 4747 Underlying Principles of Motor Vehicle Electronics

Go Method Theorie 50%, Practical 50%Training Depth

NoteThis course is the second level of the Mercedes-Benz commercial-vehicle electrical

system training, consisting of three 2-day face-to-face training courses (see the training

for maintenance technicians) and several CBTs.


Stand 08/2016 19

Target Group

Objectives

Contents



Maintenance

Trucks XENTRY Kit & Star Diagnosis Level I Go

Department

Title



The participant can

> Operate Star Diagnosis, including the individual components of the hardware and

software

> Independently implement the regular updates according to requirements

> Use Star Diagnosis on Mercedes-Benz commercial vehicles for simple tests, control

unit parameterization, reading out fault memory and troubleshooting

> Individual Star Diagnosis components, hardware design

> User interface and fundamentals for all Star Diagnosis software programs

> Update process and procedures, installation options

> Use of individual programs "Diagnosis Assistance System (DAS)" and "StarUtilities"

> Practical application of Star Diagnosis for carrying out simple troubleshooting

Pre-requisite > CBT 4768 Xentry Flash



Stand 08/2016 20

Target Group

Objectives

Contents



Maintenance

Trucks XENTRY Kit & Star Diagnosis Level II Run

Department

Title


MaintenanceTechnician

The participant can

> Determine and implement possible solutions to current application problems

> Apply the basic process for diagnosis/troubleshooting and for SCN coding

> Use the individual Star Diagnosis programs DAS and HMS 990 Measurement

Technology to conduct efficient diagnosis/troubleshooting in a well-planned, targeted

manner

> Operate the HMS 990 Measurement Technology (especially with the universal

oscilloscope) in testing electrical components, sensors, actuators in an efficient and

> Exchange experiences, compare previous knowledge in the practical use of Star

Diagnosis, including all individual components

> Efficient use of networked Star Diagnosis with the DAS, HMS 990, SD Media programs

in well-planned, targeted diagnosis on current CV model series

> Operation and use of HMS 990 Measurement Technology especially the universal

oscilloscope for performing measurements on components, sensors and actuators in

electrical systems

> Fundamental procedures for troubleshooting and diagnosis

Run Method Theory 30%, Practical 70%Training Depth


Stand 08/2016 21

Target Group

Objectives

Contents



Maintenance

Trucks Maintenance and Service

Department

Title


MaintenanceTechnician

The participant can

> Perform Maintenance and Service operations on Commercial Vehicles according to

required standards

> Can locate, complete and utilize all documentation related to Maintenance and

Service Operations ( Service Sheets. WIS and Tips).

> Explain the Various After-Sales Processes

> Explain the importance of completing Maintenance and Service properly

> Explain the importance and function of various Maintenance Systems ( Telligent,

Assyst, Assyst Plus).

> Specifications for Operating Fluids

> Work Units

> Basic and Allowance time

> Operating Text

> ASRA

> Maintenance

- Time Based Servicing

- Maintenance Based on the driving Distance

- Maintenance as per customers request

- Flexible maintenance systems

> Assyst

> Telligent Maintenance System (WS)

> CBT 4787 Maintenance and Service Fundamentals of Service Products



Stand 08/2016 22

Pre-requisite

Target Group

Objectives

Contents



Maintenance

Trucks Maintenance Final Assessment

Department

Title



Determination of the theoretical knowledge

Determination of the practical knowledge

According to the test regulations:

> 1 x 120 minutes theory

> 1 x 60 minutes Practical

> 1 x 50 minutes WIS/ASRA Practical

Pre-requisite > T0212F-ZA.CV1 Trucks Mercedes-Benz Product Technology

> P0019F-ZA.CV1 Trucks WIS/ ASRA for Service and Parts

> X5205F-ZA.CV1 Trucks Electrical Systems

> T0179F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis

> T0180F-ZA.CV1 Trucks XENTRY Kit & Star Diagnosis Level II

> T0217F-ZA.CV1 Trucks Maintenance and Service

Run Method Theory 50% Practical 50%Training Depth

Note The assessment is a part of the training program for becoming a Maintenance Technician

for Mercedes-Benz Trucks.

Duration 1day (per 8 hours)

Stand 08/2016 23

Target Group

Objectives

Contents



Maintenance

Trucks Truck Fleet Owner Maintenance

Department

Title


Fleet Owner Technician

Pre-requisite > None



Stand 08/2016 24

Target Group

Objectives

Contents

The participant can


software





required standards











> Practical application of Star Diagnosis for carrying out simple troubleshooting on


> Operating Text

> Maintenance








Maintenance

Bus Bus Fleet Owner Maintenance

Department

Title


Fleet Owner Technician

Pre-requisite > None



Stand 08/2016 25

Target Group

Objectives

Contents

The participant can


software





required standards











> Practical application of Star Diagnosis for carrying out simple troubleshooting on


> Operating Text

> Maintenance








Cross-System Competence for Systems Technicians

Trucks Diagnosis Strategy 1

Department

Title


System Technician


> Describe the concept and purpose of a diagnosis strategy

> Develop an all-categories diagnosis strategy based on the levels model

> Apply the current category-specific diagnoses and diagnosis aids, evaluate their results

and develop them further

> Describe the various fault types and their effects

> Implement his/her daily work in a more structured and goal-oriented manner

> Diagnoses according to the levels model

> Faults and fault types

> Application of the category-specific diagnosis aids (XENTRY, DAS, etc.)

> Practical work regarding diagnoses with and without fault codes

> Evaluating the on-board diagnosis

Pre-requisite The participant has good knowledge of Star Diagnosis as well as HMS990 or has

completed training course "HMS990 "T0180F Trucks, Vans Star Diagnosis Level II

Run".

The two CBTs "Troubleshooting, Success with Logic and All Senses" CBT 4754 and

"Diagnosis Strategy, Future Level Model" CBT 4799.



Stand 08/2016 26

Target Group

Objectives

Contents




Trucks On-board Electrical Systems, System Networking, Instrumentation

Department

TitleActros, Axor, Atego


System Technician


> Describe the design of on-board electrical systems, the CAN technology used and the

related basic functions in the Actros (BR 93x), Axor2 and Atego2

> Describe the functions and interactions of the various subsystems, including their

sensors and actuators, and conduct diagnostic operations on them

> Describe the design and function of current instruments and parameterize them

> Connect accessories correctly to the new on-board electrical system

> On-board electrical system architecture and CAN technology in the Actros (BR 93x),

Axor2 and Atego2 truck model series

> Strategies and practical procedures to follow when diagnosing complex electrical and

electronic systems

> By means of fault simulation and appropriate diagnostic operations, familiarization

with the interplay and typical interactions of the various subsystems through practical

work

> Work through current topics and diagnostic cases

Pre-requisite The participant has worked through the CBT programs "Controller Area Network

(Passenger Cars and Commercial Vehicles)" Part 1 Fundamentals CBT 4716 and

"Actros Networking" Parts 1-2 CBT 4330 and CBT 4331).

In addition to this, he/she has very good knowledge about electrical and electronic

systems and has attended the training course "T0004F Passenger Cars, Trucks, Vans,

smart Diagnosis Strategy 1 Go". The participant is proficient in the use of Star

Diagnosis, including HMS 990.


Note Participants can check and refresh their knowledge using the CBT program "Wiring

Diagrams" Parts 1-3 CBT 4722 and 4723 and 4312). The content of this training is

directed at system/repair technicians with little experience in on-board

electrical systems.


Stand 08/2016 27

Target Group

Objectives

Contents


Stand 08/2016 28



Trucks Cross-System Competence for System Technicians Final Test

Department

Title


Target group System Technician

Objectives The participant's knowledge is determined for the general competence areas.

Contents This is an online test designed to assess theoretical knowledge in the following fields:

> On-board electrical systems and bus systems

> Diagnosis strategy

Go Method Theorie 100%, Practice0%

The test is part of the qualification program for Mercedes-Benz System Technicians.

Training Depth

Note

Duration 0 hours



Chassis and Active Safety Path A

Qualification Program 2017 Systems Technician Path A Initial Test

Department

Title


Systems Technician



fields:

> Trucks Air Brake Systems

> Trucks Telligent Brake Systems BS 2

> Trucks Telligent Level Control

> N/A


The test is part of the qualification program for Mercedes-Benz Systems Technicians.

Training Depth

Duration 0 hours

Stand 08/2016 29

Pre-requisite

Notes

Target Group

Objectives

Contents




Trucks Air Brake Systems

Department

Title


System Technician


> Describe the design of pneumatic brake systems

> Explain the function of pneumatic brake system components

> Assign components to the function group using service literature and understand

their function

> Perform function tests on brake system components

> Conduct general function tests on brake systems

> Design and function of:

- Brake System in function schematics

- Symbols

> Components for compressed air production (DE)

> Components of compressed air systems

> Reading function Schematics

> Components of the service brake system (BBA)

> Braking effect of tractor vehicles and trailers

> Antilock brake system

> Acceleration skid control (ASR)

> Components for pressure retention (DS)



Stand 08/2016 30

Target Group

Objectives

Contents




Trucks Telligent Brake System BS2

Department

Title


System Technician


> Describe the design of the EAPU

> Explain the functions in the EAPU and understand them

> Check the pressure retainer of the EAPU according to manufacturer specifications

> Describe the integration of the EAPU into vehicle networking

> Perform potential work and diagnoses on the E-APU with Star Diagnosis

> Describe the system design of the Telligent brake system BS2

> Name the individual system components and their tasks

> Explain the special functions in the system design of the Telligent brake system BS2

> Explain additional functions and special equipment in the BS2

> Perform target-oriented function tests on individual components

> Independently diagnose malfunctions based on case examples with the aid of the

current diagnosis and workshop information systems


- Electronic Air-Processing Unit E-APU

- Telligent Brake System BS2

> Special functions of Telligent brake system BS2, such as the hill holder

> Testing of system functions and individual system components

> Fault diagnoses

Pre-requisite Participants can refresh their knowledge in preparation for the training course by working

through the CBTs "Compressed-Air Braking Units Fundamentals" CBT 4348,

"Compressed-Air Brakes - Reading Pneumatic Function Diagrams" CBT 4316


Note As a prerequisite for this training course, the participant has successfully completed

training course "T0151F Trucks Air Brake Systems Go" or has equivalent

knowledge.


Stand 08/2016 31

Target Group

Objectives

Contents




Trucks Telligent Level Control

Department

Title


System Technician


> Explain the system design of the Telligent Level Control System in Various vehicle

configurations

> Name the components of the Telligent Level Control and their tasks

> Explain the model of operation of the Telligent Level Control

> Examine the system components in a goal-oriented manner with the help of diagnosis

systems

> Calibrate the driving level in accordance with specifications

> Explain the special function of the Telligent Level Control system

> Explain the system design and the mode of operation of the Roll control (WR)

> Adjust parameters of the Telligent Level Control


- Level control (4x2)

- Starting off aid on 6x2 vehicles

- Pressure retention

- System design of level control on 6x2/4 vehicles

> Compulsory lowering and residual air bellows pressure regulation

> System design of roll control assignment of components

> Axle load indicator

Pre-requisite Participants can preparation for the training course by working through the CBTs

Principles of level control" CBT 4352



Stand 08/2016 32

Target Group

Objectives

Contents




Trucks Mercedes-Benz Final Assessment Theoretical Assessment Systems Path A

Department

Title

Course Number X5209T-ZA.CV2

Target Group Systems Technician

Determination of theoretical knowledge



Pre-requisite > T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A

Initial Test

> T0151F-ZA.CV2 Trucks Air Brake Systems

> T0150F-ZA.CV2 Trucks Telligent Brake System BS2

> T0149F-ZA.CV2 Trucks Telligent Level Control


Note The test is a part of the training program for becoming a Systems Technician

for Mercedes-Benz Trucks Path A.

Duration 0.5day (per 8 hours)

Stand 08/2016 33

Objectives

Contents



Powertrain Path B

Qualification Program 2017 Systems Technician Path B Initial Test

Department

Title


Systems Technician



fields:

> Trucks Mechanical Engine Components Model Series 900, 457, 500

> Trucks Telligent Engine Management

> Trucks MCV Transmissions (G60/G85)

> Trucks Mercedes-Benz Range Change Transmission (G131/G330)

> Trucks Transmission Management AGS/HPS

> Trucks Transmission Management 2 GS/EAS2/Powershift

> N/A



Training Depth

Duration 0 hours

Stand 08/2016 34

Pre-requisite

Notes

Target Group

Objectives

Contents



Powertrain Path B

Trucks Mechanical Engine Components Repair Model Series 900, 457,

Department

Title500


System Technician

The participant can

> Localize malfunctions in mechanical engine components

> Inspect components and use WIS to plan and understand repair scopes

> Mechanical design of the model series 900, 457 and 500 engines

> Turbobrake function

> Partial disassembly of engines

> Current repair work on the components

- Mechanical engine components (crank assembly, valve assembly, etc.)

- Oil circuits

- Fuel circuits

- Charge air systems and compressor systems

- Electrically controlled water pump

Pre-requisite The participant has good basic knowledge of mechanical engine components.

Training Depth Run Method Theory 20%, Practical 80%

Note Participants can test and refresh their knowledge using CBTs "Pump-Line-Nozzle" Parts

1-2 CBT 4307 CBT 4308 and "Engine Series 500, 900, 457"

Parts 1-2 CBT 4322 and CBT 4323.


Stand 08/2016 35

Target Group

Objectives

Contents



Powertrain Path B

Trucks Telligent Engine Systems Model Series 900, 457, 500

Department

Title


System Technician


> Describe the actuation of engine brake management, the turbobrake

> Describe the routing of the fuel circuits on model series 900, 457 and 500 and

differentiate between them for diagnostic purposes

> Devise own diagnosis strategies and perform diagnoses based on complaints and

symptoms

> Conduct tests on the fuel systems

> Perform inspection, adjustment and repair work

> Design and function:

- Power take-off control

- Thermal management

- Differences and similarities of the various fuel systems

- SCR exhaust aftertreatment, including NOx regulation

- Enhanced Environmental Vehicle (EEV) information module

> Performing test and adjustment work using the current service aids (DAS, WIS)

- Fault diagnosis based on practical examples

- Air compressor test

> Exchange of experience

Optional

prerequisite

The participant has successfully completed training courses "T0179F Trucks, Vans

Star Diagnosis Level I Go", "P0019F WIS/ASRA 3 for Workshop Specialists Go",

"T0004F Passenger Cars, Trucks, Vans, smart Diagnosis Strategy 1 Go"

Pre-requisite CMLT T0086E Trucks Telligent Engine Systems Model Series 900, 457,

500 e- Training Go

This training/test has to be booked, before you are authorized to book the main training.

Youll find a detailed description about the training, using the training code.



Stand 08/2016 36

Target Group

Objectives

Contents



Powertrain Path B

Trucks MCV Transmissions (G60/G85)

Department

Title


System Technician


> Disassemble and assemble the transmission using the service aids (WIS and special

tools).

> Inspect/ diagnose components and use WIS to plan, understand and conduct repair

scopes on medium commercial vehicle transmission.

> Perform test and adjustment operation

> Technical data

> Disassembling MB transmissions

> Assembling MB transmissions

> MB transmissions disassembling and assembling shift mechanism

> MB transmissions install front part of transmission housing

> MB transmission install central release

> Setting shift mechanism

> MB transmission inspect play between grooved ball bearing and circlip in front

of housing

Pre-requisite N/A



Stand 08/2016 37

Target Group

Objectives

Contents



Powertrain Path B

Trucks Mercedes-Benz Range-Change Transmission

Department

Title


System Technician


> Disassemble and assemble the transmissions using the service aids (WIS and special

tools)

> Inspect transmission components and use WIS to plan and implement the necessary

repair scopes

> Carry out testing and adjustment operations

> Mechanical design of the Mercedes-Benz synchromesh range-change transmissions G

131, G 210 - G 260

> Mechanical design of the Mercedes-Benz non-synchromesh range-change

transmissions G 211, G 241, G 280, G 330

> Disassembling/assembling a synchromesh range-change transmission

> Disassembling/assembling a non-synchromesh range-change transmission

> Diagnosing faults, performing component repairs (shift shafts, synchronization, etc.)

Pre-requisite The participant has successfully completed the CBTs "Telligent Gearshift - Parts 1-2" and

"Telligent Automatic Gearshift - Parts 1-2" as preliminary training.


Note As preliminary training, please complete the CBTs "Telligent Gearshift", Parts 1-2 CBT

4305 and CBT4306 and "Telligent Automatic Gearshift" Parts 1-2

CBT 4320 and CBT 4324.


Stand 08/2016 38

Target Group

Objectives

Contents



Powertrain Path B

Trucks Transmission Management AGS/HPS

Department

Title


System Technician


> Describe the design and function of the clutch operating system

> Describe the design and function of the clutch operating system

> Describe the interaction of the transmission and drive control system

> Describe and assess output signals to control units and components of gearshift

systems

> Evaluate actual values and the associated driving situations

> Use DAS to identify and eliminate the effects of mechanical faults on the gearshift

systems

> Perform a diagnosis on the transmission management systems

> Perform test, adjustment and repair work

> Clutch operating systems

> Interlock of range-change transmission

> Low shift control unit

> High shift control unit

> Hydraulic-pneumatic power shift self adjustment

> Telligent automatic gearshift system (AGS) Fundamentals

> Telligent Automatic gearshift system (AGS) Function

> Telligent automatic gearshift system (AGS) Assessing actual values

> Introduction to the Permanent Magnet Retarder

Pre-requisite The participant has successfully completed the e-Training T0085E-ZA.CV2 successfully.


Note As preliminary training, please complete the CBTs "Telligent Gearshift", Parts 1-2 CBT

4305 and CBT4306 and "Telligent Automatic Gearshift" Parts 1-2 CBT 4320 and CBT

4324


Stand 08/2016 39

Target Group

Objectives

Contents



Powertrain Path B

Trucks Transmission Management GS, EAS, Mercedes PowerShift Run

Department

Title

Course

Number

T0269F-ZA.CV2

System Technician

The participant can

> Describe the design and individual functions of the control units for drive control and

gear control

> Describe the design and function of the clutch operating system as used with the

various transmissions and gearshift systems

> Describe the interaction of the transmission and drive control systems

> Describe the similarities and differences between the Telligent gearshift, Telligent

automatic gearshift system EAS and Mercedes PowerShift

> Describe and assess exemplary input and output signals on control units and

components of the gearshift systems

> Evaluate actual values and the associated driving situations

> Use DAS to identify and eliminate the effects of mechanical faults on the gearshift

system

> Perform a diagnosis on the transmission management systems

> Perform inspection, adjustment and repair work

> Exchange of experience

> Interaction of subsystems in a networked environment

- Electronic vehicle networking (CAN)

- Telligent gearshift, Telligent automatic gearshift system EAS, Mercedes

PowerShift

> Use the current service aids (DAS, WIS) to test, adjust, parameterize, diagnose and

repair installed gearshift systems

> Base function of turbo clutch

> Fault diagnosis based on practical examples

Pre-requisite T0085E-ZA.CV2 Trucks Transmission Management HPS, GS, AGS e-Training

Go This training/test has to be booked, before you are authorized to book the main

training. Youll find a detailed description about the training, using the training code.


Note To refresh your knowledge, please work through the e-training "T0085E-ZA.CV2

Trucks Transmission Management HPS, GS, AGS e-Training Go" the CBTs "

Telligent Gearshift System" Part 1-2, "Telligent Automatic Gearshift System" Part

1-2, "Wiring Diagrams Part 1 and 3 and CAN Fundamentals.


Stand 08/2016 40

Target Group

Objectives

Contents



Powertrain Path B

Trucks Mercedes-Benz Final Theoretical Assessment Systems Path B

Department

Title


Systems Technician




Pre-requisite > T0686E Trucks Qualification Program Systems Technician Path B

Initial Test

> X5048F-ZA.CV2 Trucks Telligent Engine Management

> X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85)

> T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series900, 457, 500

> T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330)

> T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS

> T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift



for Mercedes-Benz Trucks Path B.


Stand 08/2016 41

Target Group

Objectives

Contents



Comfort/Convenience and Safety Systems Path C

Qualification Program 2017 Systems Technician Path C Initial Test

Department

Title


Systems Technician



fields:

> Trucks Drive Authorization and Locking Systems

> Trucks Parameterization of the PSM

> N/A



Training Depth

Duration 0 hours

Stand 08/2016 42

Pre-requisite

Note

Target Group

Objectives

Contents




Trucks Drive Authorization and Locking Systems Actros, Axor Run

Department

Title


System Technician


> Describe the design and function of current truck drive authorization and locking

systems

> Generate proper diagnoses in case of malfunctions and independently perform repair

work on truck locking systems (e.g. control unit replacement)

Theoretical knowledge and practical work on the established truck series Actros, Axor

and Atego.

> Design and system function of:

- Central locking systems

- Comfort locking systems

- Anti-theft alarm systems (ATA)

- Drive authorization systems (WSP)

> New features/modifications in the current Actros BR 96x and Axor2

> Use of literature (function descriptions and wiring diagrams)

> Practical examples and exercises for diagnosis and troubleshooting

Pre-requisite The participant has completed training course "T0244F-ZA.CV2 Trucks On-Board

Electrical Systems, System Networking, Instrumentation Actros, Axor, Atego Run" or

has equivalent knowledge. The participant is proficient in the use of Star Diagnosis,

including HMS 990.


Note Participants can test and refresh their knowledge using the CBT programs "Principles of

Motor Vehicle Electronics" Parts 1-3 CBT4757, 4758 and 4759) and "Access and

Drive Authorization Systems" CBT 4340).


Stand 08/2016 43

Target Group

Objectives

Contents




Trucks Parameterizable Special Module (PSM) Run

Department

Title


System Technician


> Describe the application area and the tasks of the PSM (parameterizable special

module)

> Understand the basic design

> Describe the design and function of the parameterizable special module and its

integration in the on-board electrical system in current truck models

> Use functions described in the workshop literature

> Manage PSM data records

> Parameterize the special module as specified in the customer order and perform

relevant diagnoses

> Application area

> Combinational logics in the PSM

> Inputs and outputs on the PSM

> Functions in the PSM

> Control of complex power take-offs

> Use of workshop literature

> Managing PSM data records

> Practice-oriented parameterization exercises using the service literature

> Performing actual vehicle parameterizations via the PSM

Pre-requisite The participant has successfully completed training courses "T0179F Trucks, Vans

Star Diagnosis Level I Go", "P0019F WIS/ASRA 3 for Workshop Specialists Go",

"T0004F Passenger Cars, Trucks, Vans, smart Diagnosis Strategy 1 Go"



Stand 08/2016 44

Target Group

Objectives

Contents




Trucks Mercedes-Benz Final Assessment Theoretical Assessment Systems Path C

Department

Title


Systems Technician




Pre-requisite > T0411E Trucks Qualification Program Systems Technician Path C

Initial Test

> T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor

> T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM)



for Mercedes-Benz Trucks Path C.


Stand 08/2016 45

Target Group

Objectives

Contents



Systems

Trucks Mercedes-Benz Final Assessment Practical Assessment

Department

Title


Systems Technician

Determination of Practical knowledge and Skills


> 5 x 60 minutes practical

> 2 x 30 minutes practical

Pre-requisite> T0004F-ZA.CV3 Trucks Diagnosis Strategy 1

> T0244F-ZA.CV2 Trucks On-board Electrical Systems, System Networking,

Instrumentation Actros, Axor, Atego

> T0685E-ZA.CV2 Trucks Qualification Program Systems Technician Path A

Initial Test

> T0151F-ZA.CV2 Trucks Air Brake Systems

> T0150F-ZA.CV2 Trucks Telligent Brake System BS2

> T0149F-ZA.CV2 Trucks Telligent Level Control

> X5209T-ZA.CV2 Trucks Qualification Program Systems Technician Path A Final Test

> T0686E Trucks Qualification Program Systems Technician Path B

Initial Test

> X5048F-ZA.CV2 Trucks Telligent Engine Management

> X5051F-ZA.CV2 Trucks MCV Transmissions (G60/G85)

> T0293F-ZA.CV2 Trucks Mechanical Engine Components Model Series900, 457, 500

> T0266F-ZA.CV2 Trucks Mercedes-Benz Range-Change Transmission (G131/G330)

> T0271F-ZA.CV2 Trucks Transmission Management AGS/HPS

> T0269F-ZA.CV2 Trucks Transmission Management 2 GS/EAS2/Powershift

> X5210T-ZA.CV2 Trucks Qualification Program Systems Technician Path B Final Test

> T0411E Trucks Qualification Program Systems Technician Path C

Initial Test

> T0243F-ZA.CV2 Trucks Drive Authorization and Locking Systems Actros, Axor

> T0256F-ZA.CV2 Trucks Parameterisable Special Module (PSM)

> X5211T-ZA.CV2 Trucks Qualification Program Systems Technician Path C Final Test





Stand 08/2016 46

Target Group

Objectives

Contents



Bus Training

Bus Bumper to Bumper Busses

Department

Title


Bus Technician

> Identify vehicle specifications related to models.

> Identify vehicle type and aggregates installed to the unit.

> Identify systems and component location on bus.

> Carry out maintenance and minor repairs according to specification.

> Connect the Star Diagnosis machine to the vehicle.

> Carry out short test using Star Diagnosis to enter vehicle systems.

> Record all faults that you may find and observe.

> Correctly diagnose and repair faults.

> Understand brake layout and component function.

> Carry out brake tests with specified test equipment and observe reading.

> Carry out correct brake and air suspension settings.

> Observe dash switch layout and control unit functions on Marcopolo bus bodies.

Pre-requisite None


Duration 5 day (per 8 hours)

Stand 08/2016 47

Target Group

Objectives



Bus Training

Bus Bus Electrical

Department

Title


Bus Technician


> Define the different electrical components.

> Identify the correct wiring diagrams for the referring chassis.

> Identify electrical and electronic systems and component location on the Bus.

> Carry out diagnosis and repair on the electrical components and systems.

> Connect the Star Diagnostic Machine to the vehicle.

> Carry out a short test with Star to enter vehicle systems.

> Record all faults that you may find and observe.

> Correctly diagnose and repair faults.

> Understand brake layout and component function.

> Understanding and reading wiring diagrams.

> Carry out correct brake and air suspension settings.

> Carry out downloads on CPC or other ECUs.

Pre-requisite None


Duration 4 days (per 8 hours)

Stand 08/2016 48

Target Group

Objectives



Bus Training

Bus OF917 New Model Introduction

Department

Title


Bus Technicians


Identify electrical and electronic systems and component location

Describe origin and overall design of engine

Describe design, layout and components of fuel system

Describe design and operation of transmission

Describe design and operation of clutch system and gearshift mechanism

Describe layout and design of chassis and suspension components

Describe design and operation of front steered axle

Describe design and operation of rear driven axle

Describe design, layout and operation of brake system and associated components

Carry out adjustment procedure for front and rear wheel bearings

Describe layout and operation of steering system.

Pre-requisite None


Duration 2 days (per 8 hours)

Stand 08/2016 49

Target Group

Objectives



Certified Diagnostic Technician (CDT)

Trucks Mercedes-Benz Certified Diagnosis Technician 2017 Initial Test

Department

Title

Course Number T0011T-ZA.CV3

Diagnosis Technician

> Knowledge and skills of participants have been ascertained

> Participants and the dealership have been informed about approval for the training

series

> Participants and the dealership have been informed about the approval prerequisites

> An individual training plan has been prepared in the event of approval

> Participants and the dealership have been informed about the individual training plan

Theoretical test on the Actros model series 93x in the areas:

> Electrical components - comfort - telematics

> Drivetrain

> Suspension

> WIS, EPC, operation texts, standard texts, flat rates and work units (ASRA) support

systems with part determination and pricing

Practical test on the Actros model series 93x:

> Communication with the customer and on the technical facts of the practical exercise

> Order writing

> Diagnostic work on electrical components, comfort, telematics, drivetrain and

suspension systems

Pre-requisite T0180F Trucks Star Diagnosis Stage II Run

T0004F Passenger Cars, Trucks, Vans, smart Diagnostic Strategy 1 Go


Note The test is a part of the training series to become a Certified Mercedes-Benz Diagnostic

Technician.


Stand 08/2016 50

Target Group

Objectives

Contents




Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis

Department

TitleTechnician Diagnostic Strategy 2




> Develop a complex diagnostic strategy for all vehicle divisions based on the level

model and complaint analysis

> Generate complaint-related orders

> Develop a troubleshooting tree

> Implement complex troubleshooting strategies

> Prepare documentation in a tamper-proof manner

> Complex diagnoses according to the level model

> Complaint analysis

> Consolidating knowledge on the use of vehicle division-specific diagnostic aids

(DAS,...)

> Practical work/diagnosis based on fault symptoms and specified/actual values

> Evaluating the on-board diagnosis

> Fault diagnosis with stored and non-stored fault codes

Pre-requisite This training CBT Diagnosis Strategy. CBT 4799 can be used as preparation.



Stand 08/2016 51

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Electrical System

Department

Title e-Training

Course Number CMLT T0110E


The participant can

> Ask the customer questions that are pertinent to the complaint

> Develop a strategy plan for resolving the customer complaint

> Make use of the required information sources (workshop literature)

> Networking

> Seats

> Lighting

> On-board electrical system

> FleetBoard

> Drive authorization

> Telematics

> Air conditioning in model series 93x

Note This e-Training is a mandatory prerequisite for "T0028F Trucks Mercedes-Benz

Certified Diagnostic Technician Electrical System Run".

Duration 1,5 hours

Stand 08/2016 52

Training Depth Go Method Theory 100% Practical 0%

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Electrical Compo-

Department

Titlenents, Comfort and Telematics Run







Actros model series 93x:

> Networking

> Seats

> Lighting

> On-board electrical system

> FleetBoard

> Drive authorization

> Telematics

> Air conditioning system

Pre-requisite T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis

Technician Diagnostic Strategy 2 Run

T0011F Trucks Mercedes-Benz Certified Diagnosis Technician Initial Test Go

CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical

Systems e-Training Go





Stand 08/2016 53

Target Group

Objectives

Contents




Mercedes-Benz Certified Diagnostic Technician Drivetrain e-Training

Department

Title



Participants can:



> BlueTEC

> Thermal management

> Fuel circuit

> Sensors

> Actuators

> Networking MR - FR

> Engine control

> Starter control in the Actros model series

Go MethodTraining Depth Theory 100% Practical 0%


Certified Diagnostic Technician Drivetrain Run".

Duration 1,5 hours

Stand 08/2016 54

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain

Department

Title







Actros model series 93x:

> BlueTec

> Thermal management

> Fuel circuit

> Sensors

> Actuators

> Networking MR - FR

> Engine control

> Starter control




T0028F Trucks Mercedes-Benz Certified Diagnostic Technician Electrical

Components, Comfort and Telematics Run

CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician

Drivetrain e- Training Go





Stand 08/2016 55

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Chassis e-Training

Department

Title



The participant can




> Compressed-air brake system

> Electronic Air-Processing Unit (EAPU)

> Telligent brake system (BS2)

> Driving assistance systems

> Level control

> Steering gear

Go MethodTraining Depth Theory 100% Practical 0%


Certified Diagnostic Technician Chassis Run".

Duration 1,5 hours

Stand 08/2016 56

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Chassis

Department

Title







> Compressed air supply

> Electronic air processing unit (EAPU)

> Telligent brake system (BS2)

> Driving assistance systems

> Level control

> Steering gear







Chassis e- Training Go





Stand 08/2016 57

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation

Department

Title



The participant can implement the test procedure.

> Explanation of the test process

> Explanation of the automotive diagnostic process

> Troubleshooting according to the levels model

> Consolidation of the material covered in training courses T0005F, T0028F, T0029F and

T0030F






T0029F Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain Run

T0030F Trucks Mercedes-Benz Certified Diagnostic Technician Suspension Run





Stand 08/2016 58

Target Group

Objectives

Contents




Trucks Mercedes-Benz Certified Diagnostic Technician Test Run

Department

Title



Determination of theoretical and practical knowledge and skills (behavior during problem

solving).



> 1 x 60 minutes Practical (1)

> 1 x 70 minutes Practical (2)

> 1 x 30 minutes oral test

Pre-requisite "T0013F Trucks Mercedes-Benz Certified Diagnostic Technician Test Preparation

Run" as optional test preparation.

Mandatory

prerequisite

T0005F Passenger Cars, Trucks, Vans, smart Mercedes-Benz Certified Diagnosis





T0029F Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain Run

T0030F Trucks Mercedes-Benz Certified Diagnostic Technician Suspension Run

CMLT T0109E Trucks Mercedes-Benz Certified Diagnostic Technician Drivetrain

e- Training Go

CMLT T0110E Trucks Mercedes-Benz Certified Diagnostic Technician Electrical

System e-Training Go


Chassis e- Training Go




Note The test is a part of the training program for becoming a Certified Diagnostic Technician



Stand 08/2