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7/23/2019 MBA 538 - 2009
http://slidepdf.com/reader/full/mba-538-2009 1/5
/
s.-
;*"
-
.-\
TJNIVERSI'TY
OF
COI-OMBO,
RI
LANKA
I.-AC[JI,'fY
OF
MANAGEMENT
AND
FINANCE
Postgraduatc
&
Mid-care..
n"n.lopment
Unit
Mastcr
1-
lus
ness
dmin
stration/Master
ol'
lusiness
clmin
strati<ln
n
I
I
T
M
emcsrer
I
(|irst_Ilall.)
lrxaminuiion
2009
MIIA
538-
Operations
Management
Three
03)
Hours
Candidates
hal lans,
tlach
uestion
ur.i.Xjf
totalofFIvE (05)questions'
Notcs
on
both
sides
of
A4
size
papcr
arc
allowed.
l'
i'
"scopeof
operations
Manager
s
not
rimited
o
furfit
he
customer
rders
y
anaging
he
ransformat;Jn
process".
omment-on
his
staternent.
(06
Marks)
ii
llffffi:;:fff:il:t's
qualitv,
peed,
ependabitiry
nd
lcxibitity
n
hc
a.
a
super
market
b.
an
MBA
dcgrec
programme
(08
Marks)
"'
::iiill:-,ilJ:rliji:jJffi',fflhe
bove
errormance
bjecrivcs
in
i)
n
(06
Marks)
('fotal20
Marks)
2' i ' I) iscuss
hc
mportancc
f
demand
orecasting
or
manufacturing
organization.
(06
Marks)
ii
Ji:lJ,:i:
ll:;ii:f,:l:.:''"
scries
erhod
o
rbrecasr
he
demand
r
roilowing.?
:
Ncws
papcr
b.
Sugar
c.
Ir lat
crccn'fVs
(06
Marks)
7/23/2019 MBA 538 - 2009
http://slidepdf.com/reader/full/mba-538-2009 2/5
.ar-
i i i '
Pas.sengcr
ri les
l.w'
on
Aishwar
Airrines,
a
commuter
irm
serving
Pradesh
n
India,
rcgiven
n
the
abrc
crow
or
hepast
2
rveeks:
wcek
-
I
i-fl
l - - - - l - - -
'Actual
Passcnger
I ._ | _
_ il.:1y1r,u,..1n,i.,li 11
:
,
i
t
I
t
i
o
I
rr,
-
i - T l _ - - t
- l
s -l i rs zz zo
I
L
i
[_r
l t
l 5
3.
i .
Assuming
n
initiar
orecast
or
week
r
of
r7,000
mires,
computc
orccasts
br
week
through
2.
Use
:0.2.
usc
exponential
moothins
o
(08
vtarks)
('I.otal
0
Marks)
What
s
hcpurpo.se
l 'aggregatc
lanning?
Describcomc emandnd apacityptions
or
rnprernenling
rans.
(07
Marks)
SteelFab
s
special izcd
n
manulacturing
teel
cupboards.
he
planning
ivision
of
thc
c.mpany
as
eveloped
hc
blrowing
upply,
cmand,
ost,
nd
nventory
ata
ftlr
next
3 quartcrs'
l 'he
cornpany
as
a
constant
orkforce
nd
meets
l l
i ts
dcmand.
Allocate
he
production
apacity
o
satisry
he
demand
t
a
minimum
ost.
what
s
the
ost
of
th is
p lan
Supply apacity vailableinunits)
i l .
Period
Quartcr
Quarrer
Quartcr
Regular
I ' imc
300
t_
400
450
Demand 'orecast
Period
Quartcr
Quartcr
Demand
(Units)
450
550
750
I
tlrc
l-'t
I
| 't'>
|
- -
I
Quarter
7/23/2019 MBA 538 - 2009
http://slidepdf.com/reader/full/mba-538-2009 3/5
Othcr Data
l n i t i a l
n v c n t o r y
l l cgu lar - t i rnc
os tpcrun i t
Ovcr t i rnc ( )s t c r
un i t
Subcont rac t
os lpcr
un i t
l l o ld ing
cos t
per
un i t
pcrquar tc r
l lackordcr ostpcr uni t pcr period
.lob i lemcnt
t.ul .
cngtn l
wrrc
Inscrl
nto nicninclnl
[)rcss
tart
utton
50
uni ts
I{s.500
Ils.650
I{s. tO0
Its .100
I{s.400
(
3 Marks)
('I 'otal
0 Marks)
4. i . lrxplain
hy
sornc
Operations anagcrs
night
cconccrncdbout rnplcrncntingjob
rotation.
rrrichnrent
nd
nlarscrrcnt.
(06
Marks)
i i . l :xp la in why
crgonomic
aspects
should be considcrcd
rr
iob
dcsign.
(06
Marks)
i i i .
An
cmployccn an
clcctronic
lant
s using
nrachinco attach conncctoro thc
cnd
of'a
wirc.
l 'hc
lbl lowing
data
arc
provided
y
a tirncstudyanalystn hundrcdthsl-
l r InLl tc.
Cycle l'erforma ncc
Ra l ing
LI
2i
. - t
t l
- ; ;
I
z)l
-1
el
2
24
. t0
J
- -22
t2
80
90
5. i .
l t .
t l
What
s
thc standard
ime ol ' the
ob?
(Assumc
pcrsonal
ime al lowance
l-5
pcrcent
nda dclayal lowancc
l '3
pcrccnt
br
norrnal
inrc,and
wo 20-minutc ca
brcaks
cr
cight hour
work
day).
(Otl
Marks)
('I 'otal
2(l Marks
)
Apply
qual i ty
unction
dcployrncnto
a
product
r
servioc l"vour
choicc
andasscss
how
w,cl l
t
appcarso
mect
your pcrceivcd
eeds.
(07
Marks)
What s thc
dif-f 'ercnccctwccn
poradic
roblcms
ndchronicproblcms'l
l low
do thcsc
clatc o clual i ty mprovcmcrrt?
(07
Marks)
7/23/2019 MBA 538 - 2009
http://slidepdf.com/reader/full/mba-538-2009 4/5
6. i . I ) i scusshc cvo lu t ion f
planning
ssucs
bscrvcd
' l :nterpriscIlc.sourcc)lannrne
in
a gcncral
:l{p
systern
and
Schcdu l ing
ApS)
and
What
is
Advanced
Plannins
in
an
I: lRP
vstcm.
y()u
tnean
by
'Quality
of
dcsign'
ancl
'Qual i ty
of '
con lornrance ' .
(06
Marks)
( ' l 'otal2{)
Marks)
( l r l t l , )
and
br ic f ly
xp la in
hc
(03
Marks)
explain
or .v
t
hc lps
n
plans
i i .
i l t .
l ,RP
l l
sysrcnts
(t:xtcnded
Ij l fp)
nlanagerncnt
ract iccs.
) iscuss
ossiblc
sharc
nbrrnation.
(03
Marks)
supports
nrplemcntation
f
suppl,v
chain
ways
o
connect
upplicrs
nd
customcrs
rr
tv"l 'hc
detai ls
n
the
ablc
below
re
he
cxtraction
f
financial
latcnlcnts
l.a
tnan
'actu
i
ng
fi m
wh
ch
has
ommencccr
mpremcnti
gl i
nprovi
g
supp
y
tranagcmcltt
racticcs
ince
006.
(04
Vlarks)
cha
n
Salcs
urnovcr
lll.tl
ol'good-s
old
__
Cross
rofit
- . ' - _ ' _ . - - ' ' .
rPgl_d-rlls_glll .:-
{lp9rg1 ng_
1o r
Cash
n
bank
; ; .
' : -
lo ta l
ra \v
matcr ia l
r ' r \co
assL-ts
lotal
lnishe{
oods
nucngrl l ,
,
iu.ragc
Long,tcrm
cbt
l irtat
Wlt,
v4. uc
;
qu"iig"
I ixtract ion
of
F' inancial
tatemcnt
of
year
21107
I'
l__tl
_Bt
_l1r
\s
-._
_.|1|
I{s
Ils
I{ s
r{.i
I{s
a'
(lalculate
thc
nvcntory
urn
ovcr
of
this
irm
in
2007.(Assurnc
2
busine.ss
ccKs.)
'
comment
n hc csultound bovcor he nvc'tory urnovcr ndcornparc
he
valuc
with
he
ypicar
aruc
|a
gcnerar
anuracturine
irn.,.
(
0
Marks )
('I 'otal
0
Marks)
7/23/2019 MBA 538 - 2009
http://slidepdf.com/reader/full/mba-538-2009 5/5
f
.
i . I l r i c t '11
l i scuss
i l ' f c rcn t
anu lac tur ing
nv i ronntc t t t .
i i . l , ist
rhrcc
prigri ty
rulcs
ttsccl
p opcrat iotrs
chcdul i l tg.
lonsidcring
exair iplc.
xplai t t
httw
r. 'ach
l l thosc
tr lcs
ivc
rcstt l ts
w'hcn
brv
obs
arc
I t
s l t r lp
f l t r t l l .
i i i . l l t
t
t t
I
I
i
I
I
I
I
I
I
I
t- -
I
t
l i s t
o l '
i obs
n
a c r i t i ca l
dcpar tmcnt
t rc l t tdcs
s t imatcs
(04
Marks)
a . lo f r -schcdu l ing
schcdu lcd
n
(05 Marks)
o l ' t h c i r
c q u i r c d
c
l i r l l ou ' i l rg
l c s .
Pr
e)
r r \
rU
l lcquircd'l ' imc
Days)
i
Uu1'.
o
l)cl ivcry
s I
r+
-
5- -
-
l '
-
e-
_.s.-_._.__-1.-.._
l l
I
- - l t l l419 ,
6 | l0
- . - - -
. - - . - -
- t
- -
5 |
-13
1 l .a te
thcse
obs
using
the
shortest
pe
ation
imc
rt
thc
schcdu le
nd
dent i l y
he
low
t imc.
the.iobs
cl ivcrcd
bcforc
he
duc
datc?
ob l
I
l 1
2
_)
J
4
5
(''
l
chcdu
'abu
la
Vhat
-T-
i
-1
I
i
I
I
t . . . ,
:du le
r atc
lt are
hu
hat
.f
S
' l
Sc
' l 'a
w
r{)mlsc
a ,
(04
Marks)
b.
' l 'hc
l)rocluct ion
Managcr
of ' thc
plant
docs
not
l ikc
thc
schcdulc
and
rvantcd
tr
proccss
ob
(r
irst
and
hen
ob
4 bclbrc
schcdul ing
ny
olhcr
obs'
as
hcsc
rvtr
jolrsarcalrcady atc. ' l 'abulatchc nov schcdulc nd {cnti ly thc l low timc.
\, \ 'hat
rc
hc
obs
dcl ivcrcd
bcfbre
hc
duc datc'/
(04
Marks)
c.
I l r ic l ly
cxplain
vhy.lohnson's
lgori thm
annot
be
appticd
o
schcclulc
hcsc
obs.
(03
Marks)
('I 'otal
20
Marks)