30
MAYA Automobiles Private Limited MAYA Automobiles Private Limited Welcomes You Welcomes You Customer Clinic Customer Clinic On Vehicle Operations & Maintenance On Vehicle Operations & Maintenance

MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Embed Size (px)

Citation preview

Page 1: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

MAYA Automobiles Private LimitedMAYA Automobiles Private Limited

Welcomes YouWelcomes You

Customer ClinicCustomer Clinic

On Vehicle Operations & MaintenanceOn Vehicle Operations & Maintenance

Page 2: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Presentation CoveragePresentation Coverage

Maintenance & Care

Service Schedule

Tyre Pressure Specs

Dos & Don’ts - Driving

Fuel Efficiency

Speed Chart

Important to Know

Your Safety

When You are away

Service Centre And Vehicle Care

Breakdown Assistance

Page 3: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Daily MaintenanceDaily Maintenance

All manufacturing defectsAll manufacturing defects

Replace burnt out Fuses & Bulbs

Make sure all lamp Lenses are clean

Operation of Handbrake

Operation of Horn

Maintenance and CareMaintenance and Care

Page 4: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Weekly Maintenance

Engine oil level

Brake oil level

Windscreen washer fluid level

Tyre Pressure & condition

Operate Air conditioning for Minimum 5 minutes a week

Maintenance and CareMaintenance and Care

Page 5: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Once in 15 days inspection

Coolant level

Battery electrolyte level

Assemblies, pipes, hoses & reservoirs for leaks

Power steering fluid level

Maintenance and CareMaintenance and Care

Page 6: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Mitsubishi Service SchedulesMitsubishi Service Schedules

Free Services (Only Labour Free)Free Services (Only Labour Free)11stst Service: 1 months or 1000 kms * Service: 1 months or 1000 kms *

22ndnd Service: 6 months or 10,000 kms * Service: 6 months or 10,000 kms *

33rdrd Service: 12Months or 20,000Kms* Service: 12Months or 20,000Kms*

Paid ServicesPaid ServicesLancer Diesel : Every 3 months or 5000 kms *Lancer Diesel : Every 3 months or 5000 kms *

Other Models : Every 6 months or 10,000 kms *Other Models : Every 6 months or 10,000 kms *

* * whichever occurs earlierwhichever occurs earlier

Note:Note: Always get your vehicle serviced from Authorized Dealers only.Always get your vehicle serviced from Authorized Dealers only.

We know your car betterWe know your car better

Page 7: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Mitsubishi WarrantyMitsubishi Warranty

Two years or 40000 KM *Two years or 40000 KM *

- For Lancer Diesel & Petrol, Cedia and Outlander - For Lancer Diesel & Petrol, Cedia and Outlander

One Year or 20000KM* For Pajero & Montero One Year or 20000KM* For Pajero & Montero

* * whichever occurs earlier from the Date of Sale.whichever occurs earlier from the Date of Sale.

What is covered?What is covered?

All manufacturing defectsAll manufacturing defects

Proprietary items like Tyres, Battery etc are covered by Proprietary items like Tyres, Battery etc are covered by

supplier warranty (supplier warranty (Pl. check Owner’s manualPl. check Owner’s manual))

Page 8: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

We recommend Tyre rotation while performing regular service

Tyre Pressure specificationTyre Pressure specification

ModelModel Tyre SizeTyre Size FrontFront RearRear

Lancer Petrol / Lancer Petrol /

Lancer Diesel Lancer Diesel

175 / 80 R 13175 / 80 R 13 2.12.1 2.12.1

CediaCedia 195 / 60 R 15195 / 60 R 15 2.12.1 2.12.1

PajeroPajero 265 / 70 R 15265 / 70 R 15 1.81.8 2.42.4

MonteroMontero 265 / 65 R17265 / 65 R17 2.02.0 2.22.2

OutlanderOutlander 215 / 70 R 16 215 / 70 R 16 2.22.2 2.22.2

Check Pressure when Cold tyre

Page 9: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Do’sDo’s

Switch off the ignition and all the electrical equipment Switch off the ignition and all the electrical equipment

before changing a fuse or relaybefore changing a fuse or relay

Check warning lights indication during engine Check warning lights indication during engine

running/driving running/driving

Engage Reverse Gear only if the vehicle is stationary & Engage Reverse Gear only if the vehicle is stationary &

after waiting for 3 sec in neutralafter waiting for 3 sec in neutral

Keep luggage low and close to the rear seat back restKeep luggage low and close to the rear seat back rest

Page 10: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Do’sDo’s

Use approved Fuel Additives onlyUse approved Fuel Additives only

Use approved Wash fluid concentrate for improving Use approved Wash fluid concentrate for improving

wiping efficiencywiping efficiency

Replace wiper blades before monsoonReplace wiper blades before monsoon

Get your vehicle serviced by Authorized dealer at regular Get your vehicle serviced by Authorized dealer at regular

intervalinterval

Use Genuine Spare parts onlyUse Genuine Spare parts only

Page 11: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Don’tsDon’ts

Hold steering locked at extreme end position for more than 5 secHold steering locked at extreme end position for more than 5 sec

Run vehicle if engine oil, coolant, power steering or brake fluid is Run vehicle if engine oil, coolant, power steering or brake fluid is

below minimum levelbelow minimum level

Run on flat tyresRun on flat tyres

Replace fuses with wires or higher rating fuses than allowedReplace fuses with wires or higher rating fuses than allowed

Overfill fuelOverfill fuel

Run out of fuel, especially diesel due to air entry into fuel system Run out of fuel, especially diesel due to air entry into fuel system

(Keep atleast ¼ tank filled in diesel)(Keep atleast ¼ tank filled in diesel)

Page 12: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Don’tsDon’ts

Unnecessarily crank engine for long periodUnnecessarily crank engine for long period

Allow engine to run with a disconnected spark plug terminalsAllow engine to run with a disconnected spark plug terminals

Rest your foot on the clutch pedal while drivingRest your foot on the clutch pedal while driving

Shift into neutral while decelerating or in down hill drive (use Engine braking)Shift into neutral while decelerating or in down hill drive (use Engine braking)

Push start of vehiclePush start of vehicle

Switch off ignition while drivingSwitch off ignition while driving

Use incorrect Oils and brake fluidUse incorrect Oils and brake fluid

Use spurious partsUse spurious parts

Page 13: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

How to get the best fuel averageHow to get the best fuel average

Always use unleaded fuel from reputed BunksAlways use unleaded fuel from reputed Bunks

Select good filling station and use same dispenser Select good filling station and use same dispenser

Do not shake the vehicle while refuelingDo not shake the vehicle while refueling

Measure the fuel mileage full tank to full tankMeasure the fuel mileage full tank to full tank

with the following equationwith the following equation

Kms runKms run

Quantity of fuel filledQuantity of fuel filledFuel Average =

Page 14: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

How to get the best fuel averageHow to get the best fuel average

Use the accelerator gentlyUse the accelerator gently

Shift into 4Shift into 4thth & 5 & 5thth gears as soon as possible gears as soon as possible

Change gear at right time to maintain moderate engine Change gear at right time to maintain moderate engine

speedspeed

Use full throttle for as little time as possibleUse full throttle for as little time as possible

Anticipate traffic conditions aheadAnticipate traffic conditions ahead

Avoid sudden acceleration and sudden brakingAvoid sudden acceleration and sudden braking

Page 15: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

How to get the best fuel averageHow to get the best fuel average

Avoid using high engine speed Avoid using high engine speed

Avoid idling the vehicle for extended periodAvoid idling the vehicle for extended period

Check and adjust tyre pressure regularly.Check and adjust tyre pressure regularly.

Avoid heavy traffic conditions Avoid heavy traffic conditions

Do not rest your foot on the clutch pedal while drivingDo not rest your foot on the clutch pedal while driving

Get your vehicle serviced from authorized dealer, Get your vehicle serviced from authorized dealer,

sophisticated equipments are available to check Engine sophisticated equipments are available to check Engine

Management system through MUT-3Management system through MUT-3

Page 16: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Speed ChartSpeed Chart

For better Fuel Economy change gears within recommended speed

0 10 20 30 40 50 60 70 80 90Km/hr

0 10 20 30 40 50 60 70 80 90Km/hr

2nd Gear

1st Gear

Diesel

Petrol

1st Gear

5th Gear

5th Gear

4th Gear

3rd Gear

2nd Gear

3rd Gear

4th Gear

Page 17: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Important to Know !Important to Know !

Fuel and Temperature gauges are only indicativeFuel and Temperature gauges are only indicative

All points to be checked in the engine compartment are All points to be checked in the engine compartment are

marked in yellowmarked in yellow

In case of ‘Break down’ use Hazard lights & keep Safety In case of ‘Break down’ use Hazard lights & keep Safety

triangle on the boottriangle on the boot

Page 18: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

For Your SafetyFor Your Safety

Depress clutch before starting the EngineDepress clutch before starting the Engine

Fasten your seat beltsFasten your seat belts

Keep ‘First aid kit’ in the carKeep ‘First aid kit’ in the car

Remove the ignition key when leaving children alone in the carRemove the ignition key when leaving children alone in the car

Activate child lock when children are seatedActivate child lock when children are seated

Adjust head restraints to the head levelAdjust head restraints to the head level

Adjust your seat while vehicle is stationaryAdjust your seat while vehicle is stationary

Use turn signals appropriatelyUse turn signals appropriately

Page 19: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

For Your SafetyFor Your Safety

Do not keep any loose items in driver foot area (shoes, bottles, etc)Do not keep any loose items in driver foot area (shoes, bottles, etc)

Adjust all three mirrors prior to starting your carAdjust all three mirrors prior to starting your car

Never remove the coolant tank filler cap when the engine is hotNever remove the coolant tank filler cap when the engine is hot

Do not work underneath your vehicle when it is raised with a Jack Do not work underneath your vehicle when it is raised with a Jack

Do not shut off Engine when vehicle is in motionDo not shut off Engine when vehicle is in motion

Do not drive the vehicle under influence of alcoholDo not drive the vehicle under influence of alcohol

Follow traffic rulesFollow traffic rules

Use HM genuine parts Use HM genuine parts

Page 20: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

When you are awayWhen you are away

Wash the vehicle thoroughly, remove all deposits from Wash the vehicle thoroughly, remove all deposits from

the underbody including wheel archesthe underbody including wheel arches

Check/top-up engine, transaxle and brake oil levelsCheck/top-up engine, transaxle and brake oil levels

Add fuel additives in the fuel tank with sufficient quantity Add fuel additives in the fuel tank with sufficient quantity

of fuelof fuel

Release the hand brake and choke the wheels (use Release the hand brake and choke the wheels (use

blocks)blocks)

Increase the Tyre pressure by 0.4 bar than normalIncrease the Tyre pressure by 0.4 bar than normal

Page 21: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

When you are awayWhen you are away

Cover wiper blade with polythene bags or remove & Cover wiper blade with polythene bags or remove &

store inside the vehiclestore inside the vehicle

If blades are removed, the arms must be wrapped to If blades are removed, the arms must be wrapped to

avoid damage to the windshield screenavoid damage to the windshield screen

Protect fabrics against fade by masking the inside of Protect fabrics against fade by masking the inside of

windows with paperwindows with paper

Page 22: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Dealer’s Service centre - AdvantagesDealer’s Service centre - Advantages

The Service station is equipped as per global standards.The Service station is equipped as per global standards.

Diagnostic equipment like MUT- 3 are available Diagnostic equipment like MUT- 3 are available

Trained and Certified technicians.Trained and Certified technicians.

Page 23: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Refrigerant Management System.Refrigerant Management System.

Computerized Wheel Balancing and alignment.Computerized Wheel Balancing and alignment.

Head light beam alignerHead light beam aligner

Dealer’s Service centre - AdvantagesDealer’s Service centre - Advantages

Page 24: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Modern paint booth with baking facility.Modern paint booth with baking facility.

Auto ‘Colour mixing’ system.Auto ‘Colour mixing’ system.

Dealer’s Service centre - AdvantagesDealer’s Service centre - Advantages

Page 25: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Fuel additive.Fuel additive.

Engine and transmission oil additivesEngine and transmission oil additives

Diesel & petrol decarb additivesDiesel & petrol decarb additives

Interior and exterior polish Interior and exterior polish

Under chassis anti rust treatmentUnder chassis anti rust treatment

Value Added ProductsValue Added Products

Page 26: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

24/7 continuous accurate monitoring24/7 continuous accurate monitoring

Combination of GPS, GSM and GPRS technologiesCombination of GPS, GSM and GPRS technologies

Automated real- time notification capabilityAutomated real- time notification capability

Compact size and easy installationCompact size and easy installation

Improve safety and security of vehiclesImprove safety and security of vehicles

Allow complete transparency in operations.Allow complete transparency in operations.

Warning alerts on low backup battery or low external powerWarning alerts on low backup battery or low external power

Alarm journey start/end, over speed, panic, AC, GEO-Fence and Alarm journey start/end, over speed, panic, AC, GEO-Fence and

immobilizing.immobilizing.

Vehicle Tracking SystemVehicle Tracking System

Page 27: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Comprehensive Service, Body Shop and Spares under Comprehensive Service, Body Shop and Spares under

one roofone roof

Working hours from Working hours from 09.00 09.00 am to am to 18.0018.00 pm pm

Sundays HolidaySundays Holiday

Pick & Drop facility as value added servicePick & Drop facility as value added service

To make appointments call To make appointments call - 044- 24422933/9791143333- 044- 24422933/9791143333

Dealer’s Service centre - AdvantagesDealer’s Service centre - Advantages

Page 28: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Breakdown AssistanceBreakdown Assistance

24Hrs Help Line24Hrs Help Line

Cell No:Cell No: 98400 45605 98400 45605

MITSUBISHI Roadside AssistanceMITSUBISHI Roadside Assistance

Toll Free:Toll Free: 1800- 102- 2955 1800- 102- 2955 ON Cost : 01244012955ON Cost : 01244012955

Page 29: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

For Assistance – You are welcome to call usFor Assistance – You are welcome to call us

Service Manager: Service Manager:

Cell NoCell No. 90030 34047. 90030 34047

Customer Care:Customer Care:

Cell NoCell No. 90030 34035. 90030 34035

Dealer AssistanceDealer Assistance

Page 30: MAYA Automobiles Private Limited Welcomes You Customer Clinic On Vehicle Operations & Maintenance

Happy Motoring !Happy Motoring !