Massachusetts Department of Public Health

Bureau of Infectious Disease and Laboratory Sciences

Office of Integrated Surveillance and Informatics Services

MAVEN Software Upgrade

November 5, 2019

Session #2

Lionel White, BS

MAVEN System Administrator

Learning Objectives

2

• Participants will have a better understanding of the changes being

made to MAVEN as users of the system

• MAVEN users will view the new user interface

• MAVEN users will see new icons and be able to understand what their

functionality does while using the system

• MAVEN users will have a better understanding of key functionality

– searching for cases

– splash screen configurability

– dashboard changes

– running reports

New Splash Screen

3

New Icons

4

Edit - Configure Splash Screen

Pencil - Configure title bars on Splash Screen and add event notes

when in a MAVEN event

Plus - Expands section

Minus - Collapses section

Refresh - Refreshes section

History - Lists the user’s last visited sections in MAVEN

Person - See only your notes in the Note section of an event

Globe - See all the notes in the Note section of an event

Splash Screen Configurable

5

• Click on to make each section configurable. Click and

drag section to new location and save changes.

– Example (Tasks section moved above Workflows section)

before

after

Splash Screen Configurable (cont.):

• Click on Pencil Icon to edit title bar color, edit the number of

visible workflows, show/hide empty workflows, and show/hide

assigned count.

6

Expand and Collapse Sections

7

Click on to expand a section and to collapse a section

Expanded

Collapsed

History

8

Event Dashboard

9

Question Packages

10

Workflows

11

By default Workflow Queues do not show empty workflows. To view your

empty workflows click on . To hide your empty workflows

click on .

Workflows (cont.):

12

When inside a workflow users can sort by column.

Search Events

13

Running Reports – Choosing an

Official City/Town

14

• Choosing your city/town

• Repeat process to add multiple cities or towns to your report

• City/Town added to the report

Accessing MAVEN Side Menu when

web browser screen is minimized

15

MAVEN

Security and Confidentiality rules

Security and Confidentiality rules apply to both MDPH and Non-MDPH

Users.

• Never share your username and password with another person -

including when training new staff or when going on leave

• Never login in a public space where others could view the computer

screen

• Never login on to an unsecured wireless network

• Only login on to Division Director-approved computers or devices

• Never share any case information with unauthorized individuals

• View information for purposes of surveillance and case management only

• Report to ISIS-Help when vacating your position or taking an extended

leave of absence

Violating any of the above may result in termination of your access to

MAVEN. 16

Questions

Thank you!

If you have question or concerns please contact the MAVEN/ISIS

help desk Monday-Friday (9-5 p.m.) at 617-983-6801 or

Isishelp@state.ma.us.

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