Maternity Friends and Family Test

n=120 n=119 n-114 n=14 n=14

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Extremely likely Likely Neither likely orunlikely

Unlikely Extremely unlikely Don't know

Antenatal

Labour Ward

Postnatal

Postnatal Community

Our staff

How likely are you to recommend?

Overall View

Impressed

47%

Happy

40%

Ok

13%

Unhappy

0%

Frustrated

0%

What is your overall view of our service?

n= 15

Maternity Friends and Family Test

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Very good Good Satisfactory Poor Very poor

Screening The question asked...

1. What was your experience of the information you were given to help decide about the tests?

n=119

Maternity Friends and Family Test How would you rate the feeding support you have received?

n=116 n=14

0%

10%

20%

30%

40%

50%

60%

70%

Excellent Good Satisfactory Poor Very poor

In Hospital

In the Community

Maternity Friends and Family Test

During labour, how satisfied were you with the responses to your questions?

Now is a good time

to ask

Very good

75%

Good

21%

Satisfactory

4%

Poor

0%

Very poor

1%

n= 112

If you used the Day Unit, how do you rate your experience?

n=113

70%

28%

2%

0%

Very good

Good

Satisfactory

Poor

Maternity Friends and Family Test

The NHS doctors/midwives have all been incredibly amazing and thorough. They have thought of everything from medical to emotional. Do not have one bad word to say. Nothing but amazing things to say. Thank you all so much.

Cannot thank the hospital staff enough for all the support, help & advice I have received.

My experience was very good. Midwives were helpful & supportive throughout the process. Keep up the good work guys.

All the staff are friendly and efficient. I always felt at ease. The lady who looked after me in AM shift was extremely helpful and made me feel confident to feed and explained it all very well.

Extremely good service throughout. Have felt very well looked after. Amazing experience of birth on labour ward and also exceptional care on Broadlands. Thank you so much.

Patient Feedback I have been highly impressed by the post natal care delivered by the maternity support workers in the community hubs.

All staff reassuring and everything fully explained. All staff were amazing, professional and caring and the support during labour and postnatal was fantastic. The feeding support was incredible and I felt I was made to feel extremely comfortable for being a first time mum breastfeeding. Thank you all so much

I had a really positive birth experience. Our midwives were absolutely brilliant!

Some of the

Popular

names

recorded

this month

48% were Boys 52% were Girls

Of babies born

The biggest beautiful boy weighed 4805g (10lb 6oz) and the biggest gorgeous girl weighed 5125g (11lb 3oz)

Of babies named the most popular were……

We had 4 sets of twins