Master-Untertitelformat bearbeiten Life cycle services Improving productivity of processes and applications Jukka Palmunen, Low voltage drives, September

Master-Untertitelformat bearbeiten

Life cycle services Improving productivity of processes and applications

Jukka Palmunen, Low voltage drives, September 10, 2010

© ABB Group April 19, 2023 | Slide 1DOCPPLVDLCS01 - 2

© ABB Group April 19, 2023 | Slide 2

Challenges facing customers

Increasing demands for higher reliability

Escalating operational and capital expenditure

Rising energy prices

Pressures to improve productivity

Stricter environmental and safety regulations


Higher reliability

ABB’s extensive knowledge in industrial applications and processes identifies areas with a high probability to failure

Evaluating electric drives will improve critical reliability

Based on evaluation results ABB proposes a critical reliability improvement plan


Lower operational costs

At each stage of the value chain, ABB can help lower operational expenses

Technical advice ensures correct drive selection and dimensioning:

Brings maximum process efficiency and performance and lower running costs

Energy appraisal identifies drive applications with energy saving potential:

Calculations typically show 20 to 30% reduction in energy consumption

Payback in two years or less

Preventive maintenance programs significantly minimize production downtime:

Lowers operational costs


Improved productivity

ABB ensures improved productivity with:

Structured preventive maintenance plan:

Built around product specific maintenance schedules

Avoiding any risk of plant or process stoppage

Tailored contracts:

Including training, technical support, preventiveand/or corrective maintenance, etc.


Reduced environmental impact

Energy appraisal determines applications to benefit from electric drives.

During operation and maintenance, tuning a drive maximizes energy savings.

Drives are disposed of according to local environmental regulations.


Enhanced safety

Seeking advice at selection and dimensioning ensures that the right drive with correct safety features is selected.

Safety advice is available during installation and commissioning.

Throughout drive’s lifetime, services like remote monitoring help protect plant safety by rapid fault diagnosis.


Extensive services throughout the value chain

ABB drive services span the entire value chain, from the first enquiry to disposal and recycling of a drive.

Throughout the value chain, ABB provides:

Training

Technical support

Customized contracts

ABB has the world’s most extensive drive sales and service network


With offices in over 90 countries, ABB offers best technical advice and local support.

Selection and dimensioning

Correct drive selection and dimensioning ensures installation of the right drive for an application.

Energy appraisal

ABB can help define, where the energy saving potential is the greatest.

Free energy saving calculation tools - FanSave and PumpSave

Pre-purchase


Pre-purchase

Harmonic survey

Detailed harmonic surveys of currents and voltages using proprietary equipment

EMC assessment

ABB can help ensure installation complies to latest standards and regulations


Order and delivery

ABB drives, spare parts and services can be purchased from over 1400 ABB offices and authorized channel partners.

Prompt deliveries from local and central stocks

In many countries, drives and spare parts are stocked locally providing high availability and often same day delivery.

ABB’s logistics network operates 24/7.

Ordering on-line

In some countries, drives and spare parts can be ordered on-line.

On-line ordering tools also provide information on products and their availability, order status and documentation.

Express delivery


Installation and commissioning

All ABB drives and PC tools are designed with easy installation, commissioning and maintenance in mind.

Before and during installation, accurate advice and timely support are available.

On request, entire drive installation can be provided.

Commissioning

ABB certified engineers adjust the drive parameters to meet the precise demands of application.


Operation and maintenance

Evaluation for improving critical reliability

A critical reliability evaluation looks into the electric drives of industrial processes to identify potential points of failure and provide an improvement plan.

Maintenance assessment – the basis for a long term maintenance and improvement plan

Defines ways to lower operational costs, improve productivity, reduce environmental impact and enhance safety

Helps customers budjet costs and plan future improvement projects



Optimizing operation through remote monitoring and intelligent diagnostics

Remote monitoring enables easy collection of data related to electric drives and process variables such as pressure, temperature and flow rate.

Analyzing data provides the basis for taking corrective actions.

Benefits include better process knowledge, prevention of potential failures and maximized process uptime.



A drive performs critical duties in a process or plant – failure results in lost production and revenues with safety and environmental impacts.

Most common failures are due to:

Component aging and

Operational conditions:

Varying ambient temperature

High humidity

Excessive and heavy loads



Preventive maintenance for reducing operational costs:

Reduces risk of failure

Increases lifetime of a drive

Facilitates budgeting

Maintenance schedules exist for each drive, consisting of:

Annual inspections

Component replacements



Reconditioning - giving a drive a new life

Authorized ABB drive service workshops restore ABB drives to their original condition.

Reconditioning includes:

Full inspection

Thorough cleaning

Individual component analysis and replacement

Complete testing

12-month warranty for the whole drive



Preventive maintenance kits:

Contain all genuine spare parts forperforming a specific maintenance task

Number of drive specific maintenance kits varies from drive to drive and selection is different depending on drive age.

Maintenance kits are more economical to purchase compared to purchasing spare parts separately.



Corrective maintenance – extensive services on-site and off-site

On-site repair – fast turnaround

On-site repair uses latest diagnostic, repair and testing practices to maximize drive performance while minimizing production or process downtime.

All work is carried out by ABB authorized service engineers.

If required, root causes for failure are analyzed by examining the supply network and harmonic content of supply

Should repair not be feasible, an exchange unit is offered if available.

An exchange unit can be an entire reconditioned drive, drive module or any drive component.



Workshop repair – in-depth investigation

Authorized ABB drive service workshops offer component replacement, software upgrades and emergency repairs.

All work is performed by ABB certified personnel in dust-free, electrostatic discharge protected areas.

Before repair, drives are thoroughly cleaned and after repair, fully tested.

Should repair not be feasible, an exchange unit is offered, if available.

An exchange unit can be an entire reconditioned drive, drive module or any drive component.


Upgrade and retrofit

Upgrades for maximized return on investments

Performance of an existing drive is enhanced by upgrading to the latest software or hardware.

Benefits of upgrading include lower maintenance costs and reduced energy consumption.


Upgrade and retrofit

Retrofits – modernizing drives economically:

Modernizing old installation by reusing all relevant parts of original equipment and purchasing new where necessary.

Retrofitting is carried out during planned production shutdowns, without causing extra production downtime.

It is recommended that a drive be modernized or replaced at the end of its life cycle’s Classic phase.


Replacement and recycling

Replacing a drive – world’s widest portfolio of drives available from ABB

ABB helps select an optimal replacement drive with correct features for application.

ABB recommends to modernize or replace a drive at the end of its life cycle’s Classic phase.

Recycling for a greener world

Depending on country, ABB aims to remove and dispose of any ABB or non-ABB drive in line with the local environmental regulations.

Old drive New drive


Training and learning

Investment in professional training improves productivity

Throughout the value chain, ABB offers product, application and general technical training - in classrooms and over the internet:

Majority of training delivered by ABB training centers

Versatile training services offered by local ABB sales and service companies and their channel partners

Training comprises theoretical presentations and hands-on exercises.

Hundreds of course modules are available in the internet.

Benefits include:

Enhanced personnel and plant safety, reduced downtime, improved productivity and increased employee motivation


Technical support

Local support with global back-up

ABB provides 24/365 technical support:

Via telephone and email

Covering all the stages of the value chain

Should further support be needed, ABB utilizes an escalation process:

Query is elevated throughout ABB up to factory R&D, until query is answered


Technical support

DriveHelp – special support for global OEMs: Handling of ABB drive warranty claims from

global OEMs (Original Equipment Manufacturers) Agreement between OEM and ABB ensures that

whatever support is needed, it is available: Only one phone number away 24/365 throughout the world

Benefits of DriveHelp: Quick and professional problem solving Minimized downtime One simple, global process/procedure Improved end customer satisfaction Availability of fault history Transparency of follow-up process


Contracts

ABB and its channel partners can bundle individual services in one contract.

Contract can be made at any stage of value chain.

Examples of contracts are spare parts agreements and agreements on preventive or corrective maintenance.

Benefits include:

Improved cost control

Enhanced operational efficiency

Lower capital expenditure

Reduced downtime

Extended lifetime of drives


Contracts

ABB drive care contract for continuous runningof ABB low voltage drives:

Customer can select from various services to be included within contract.

Complete package of services includes preventive maintenance and drive repairs or replacement if drive cannot be repaired.

Drive care contract can include a guaranteed response time which ensures that an ABB authorized service engineer attends customer’s site at the agreed time.

Drive care contract aims to take away the burden of maintenance from customers, letting them focus on their core business.

Documents

Master-Untertitelformat bearbeiten Life cycle services Improving productivity of processes and applications Jukka Palmunen, Low voltage drives, September