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UNIVERSITY OF NEW ORLEANS
Improving Law Enforcement in New
Orleans
Changing the Structure Of Law Enforcement in
New Orleans
Donald L. Marshall, Jr. 4/27/2012
Abstract: This is a study of the structure of law enforcement in New Orleans, Louisiana and how to improve cooperation amongst the numerous law enforcement agencies in the city to decrease violent crime and improve the public sentiment about the crime in New Orleans.
Key Terms: Consolidation, Contract Policing, Collaboration, Multi-Joint Task Force, and
Primary Law Enforcement Authority
2
TAbLE OF CONTENTS
Section 1: Introduction Page 3
Section 2: Literature Review Page 15
Section 3: Methodology Page 26
Section 4: Analysis Page 35
Section 5: Conclusions & Recommendations Page 50
Appendix A: Definitions Page 57
Appendix B: Technical Page 59
Appendix C: Telephone Survey #1 Page 66
Appendix D: Interview Questions Page 72
Appendix E: Telephone Survey #2 Page 74
Appendix F: Statistical Data Page 82
Appendix G: Listing of law enforcement Page 85
Agencies in Orleans Parish Affected
Bibliography Page 86
3
SECTION ONE: INTROdUCTION TO STUdY
This is a study of the structure of law enforcement in the City of New Orleans and
Orleans Parish. This study examined the likely effects that either full or partial
consolidation of multiple local primary law enforcement agencies would have on their
efficiency and effectiveness. The New Orleans local primary law enforcement
community is comprised of seventeen local law enforcement agencies with no central
command and each with its own leadership. The main purpose of this study is to
introduce areas of local law enforcement should be further explored in order to
produce an approach for Orleans Parish to establish a more financially efficient method
of providing local primary law enforcement services for the City of New Orleans that
also produces a police force that is more effective in reducing the violent crime rate in
the city at least equal to the national crime rate.
Local Context
The media, based on data from the FBI, has named New Orleans “The murder
capital of the nation”. While the violent crime rate in New Orleans has been on the
decline since 2007, the New Orleans violent crime rate has consistently been above the
national crime rate per 100,000 residents as measured by the FBI (Federal Bureau of
Invesitgations 2012). In 2007 and 2008 the New Orleans violent crime rate was more
than double the national crime rate and in 2010 the violent crime rate in New Orleans
was more than 50% higher than the national crime rate (table 1-1). The long trend of
higher violent crime rates in New Orleans than the national crime rate has created a
statewide, as well as, a nationwide perception that New Orleans is one the most
4
dangerous cities in America which has been widely publicized by the local and national
media. The negative publicity by the media has likely had a negative impact on new
business, tourism, and the economy.
Table 1-1 Violent crime rates as reported by the FBI.
The University of New Orleans has conducted quality of life surveys over the last
several years and in these surveys the residents of New Orleans have consistently stated
that crime is their biggest concern. In 2006 31% of Orleans Parish residents thought that
crime was the most important problem facing the city and in 2012 that percentage has
nearly doubled to 61% of the residents believing that crime is the biggest problem facing
New Orleans (Chervenak and Mihoc 2012). The fact that the percentage of residents in
New Orleans that believe crime is the most important factor facing New Orleans has
consistently risen since Hurricane Katrina is a telling sign that the local primary law
enforcement community in New Orleans must consider new ways of fighting crime.
473.5 471.8 458.6 431.9 403.6
523.02
1564.27
1019.4 776.99
727.72
2006 2007 2008 2009 2010
Violent Crime Rates (per 100,000 residents)
National Crime Rate New Orleans Crime Rate
5
Table 1-2: Timeline of % of New Orleans Residents who believe crime is biggest
problem facing New Orleans (based on data from the UNO survey research center)
Although New Orleans has multiple local primary law enforcement agencies, the
New Orleans local primary law enforcement community has been unable to effectively
reduce the current violent crime rate enough to at least match the national crime rate.
Additionally, the local law enforcement communities’ current crime fighting methods
and strategies have not been able to alter the trend of New Orleans residents
increasingly viewing crime as the city’s most important issue. . A new unified approach
by the local law enforcement community in the fight against crime is needed to reduce
the New Orleans crime rate at least equal to the national crime rate and reduce the
percentage of residents who believe crime is the most important problem facing the
city.
Law Enforcement in New Orleans
The City of New Orleans currently has seventeen local law enforcement agencies
with primary law enforcement authority operating inside the municipal limits with varying
missions that sometimes produce duplication of services to fulfill their individual missions.
These agencies are controlled by a variety of governmental and non-governmental
0%
10%
20%
30%
40%
50%
60%
70%
2004 2006 2007 2008 2010 2012
% of New Orleansresidents who believecrime is biggest problem
6
agencies ranging from the New Orleans Police Department’s (NOPD) Superintendent of
Police appointed by the City Mayor, the Orleans Parish Sheriff’s Office (OPSO) overseen by
the elected Sheriff, numerous state agencies that operate under the authority of various
appointed boards of commissioners, and public and private universities controlled by
police chiefs appointed by the administration of each university; all of which primary law
enforcement authority within their geographical areas. Additionally, each of these
agencies also have their own administrative and support staff, such as dispatchers,
records clerks, and other various positions.
The reason for so many primary local law enforcement agencies with overlapping
geographical boundaries in New Orleans is due in large part to conflicts in the Louisiana State
Constitution, state law, the City of New Orleans home rule charter, and federal court
decisions, as well as parts of those documents not being clear and concise; specifically
regarding Orleans Parish and the City of New Orleans. The state constitution specifically
states in Article 5 Section 27 the Sheriff is the chief law enforcement officer in every parish;
however, it exempts Orleans Parish without specifying who is the chief law enforcement
officer (Legislature, Louisiana State Constitution 1974). The City Charter clearly states that
the Superintendent of the NOPD is the chief law enforcement officer in New Orleans (City of
New Orleans 2009); however, Article 6 Section 5 of the state constitution specifies parish
officials cannot be affected by a home rule charter that is inconsistent with the constitution
(Legislature, Louisiana State Constitution 1974). In 1993 the United States 5th Circuit Court of
Appeals held that the Orleans Parish Criminal Sheriff was no different than the other sheriffs
in Louisiana except that he was not the tax collector (Charles A. Jackson v. State of Louisiana,
7
Defendant, Charles C. Foti, Jr., indivudually and in his Offical Capacity as Criminal Sheriff of the
Parish of Orleans, et al., Defendants-Appellants. 1993). Additionally, the state legislature over
the years has passed legislation authorizing various governmental entities and universities
the authority to create their own police forces (Legislature, Louisiana Laws 2010) creating
additional ambiguity.
While several other locales across the United States have numerous local primary
law enforcement agencies with overlapping geographical boundaries, many of these areas
have clear and concise statutes that specify which agency is the chief law enforcement
agency for the locale and thus ultimately has command authority. After the terror attacks
in New York, New York on 9/11 several local law enforcement agencies were consolidated
into the New York City Police Department to specifically address the problems that arose
from a lack of a unified command structure. New Orleans had similar problems during the
Hurricane Katrina response with several agencies claiming not to be subordinate to the
NOPD which likely exacerbated and hindered the local response by all local law
enforcement agencies.
Problems of Multiple Agencies
The Orleans Parish 911 communications center receives all incoming 911 phone calls
in New Orleans. The Orleans Parish 911 communications center is operated by an
independent board whose members are appointed by the Mayor of New Orleans or a state
entity. However, the only local primary law enforcement agency with police dispatchers
located in the 911 call center is the NOPD. The absence of the other police dispatchers from
the other local law enforcement agencies with primary law enforcement authority likely
8
creates a disconnect between the NOPD and those agencies. This likely disconnect requires
911 call takers to transfer a caller from the 911 center to the dispatcher for the other local
primary law enforcement agencies. The time lapse that occurs between when the 911 call
taker receives the call for service, obtains the necessary information to determine that the
call should be transferred to another local primary law enforcement agency with
jurisdiction likely creates a lapse of time that would be verifiable if the appropriate tracking
measures were in place.
Additionally, in some cases when the Orleans Parish 911 communications center
receives a 911 call neither the 911 call taker nor the NOPD dispatcher are aware that the
caller is in an area primarily serviced by another local primary law enforcement agency. In
such cases, officers are dispatched until an NOPD patrol supervisor notifies the NOPD
dispatch to inform the other local law enforcement agency of the incident. It is plausible
that correcting these inefficiencies would likely result in reduced response times by local
primary law enforcement agencies, further reduced crime rates in New Orleans, and improve
officer safety for all participating agencies through increased cooperation.
Some administrators in the past have attempted to correct these inefficiencies created by
the conflicts through the execution of memoranda of understanding (MOU). An MOU is a written
agreement, similar to a contract, between two or more governmental entities that defines a
problem, creates a way to potentially correct the problem, and stipulates what each partner in the
MOU will be responsible for. The purpose of the MOU is to accomplish a goal through increased
cooperation. While an MOU does correct many of the problems that arise out of the fragmented
system and the absence of police dispatchers from all local primary law enforcement agencies in
9
the 911 center, an MOU is only temporary. MOU’s must be reaffirmed from time to time and in
some instances the reaffirming authority has changed leadership. In some cases when a change
in leadership occurs the MOU is not reaffirmed or it’s changed. The failure to reaffirm the MOU
can create confusion for the officers and low level supervisors on the street, as well as, the public
when the MOU is changed or ended and not publicized.
At one time a former NOPD superintendent used an MOU and cross certification of the local
university police officers to increase effectiveness. The purpose of the officer cross certification was
to grant authority to university police officers to act outside of the geographical jurisdiction of the
university created by the state legislature. This cross certification enabled university police officers
to patrol the area surrounding the campus where students often reside and frequent local business
establishments. The benefit to the NOPD was the increased presence of law enforcement to aid in
reducing crime; which allowed the NOPD to deploy assets in other areas without reducing the
overall presence in areas surrounding campus. This MOU was not reaffirmed by the incoming
NOPD superintendent nor was it publicized in the local community.
Purpose of the Study
The main purpose of this study was to determine if total or partial consolidation of all
or some of the local law enforcement agencies with primary jurisdiction would likely create a
more efficient or effective approach that would lead to reducing the New Orleans crime rate
either equal to or lower than the national crime rate. An ancillary purpose of the study was to
determine what specific areas of operations in local law enforcement agencies with primary
law enforcement authority would likely benefit from consolidation or other form of increased
cooperation and how. In the end this study outlines a general strategy for the local primary
10
law enforcement community in New Orleans to implement that will likely result in further
reducing the local violent crime rate, higher case closure rates, and fewer residents of New
Orleans who believe that crime is the biggest problem facing New Orleans.
Rationale
The City of New Orleans has a long history of being one of the most violent cities in
the United States, as well as having one of the most corrupt police departments in the
nation, which is evident from the disbanding of the NOPD at least five times in its history
(New Orleans Police Department 2011). The two constant variables in New Orleans law
enforcement during the ten years I have been a member, are the inability of the local primary
law enforcement community to reverse the long term trend of violent crime rates higher
than the national crime rate and the continuation of limited cooperation and collaboration
amongst all of the local primary law enforcement agencies in New Orleans. The ultimate
goal of this study was to provide a roadmap for New Orleans to create a new approach for
the local law enforcement community in New Orleans that would likely result in a violent crime
rate below the national violent crime rate and reduce the percentage of residents who believe
crime is the biggest problem facing New Orleans. An additional benefit of the study is the
opportunity for New Orleans to forge a path for local law enforcement from across the nation that
possess primary law enforcement authority and has overlapping geographical jurisdictions that
will increase the efficiency and effectiveness of local law enforcement. In order to
accomplish this, state constitutional changes and legislation should be considered in order
to create a more permanent collaborative effort that places all of the local primary law
enforcement community stakeholders on equal footing rather than the current temporary
11
MOU method utilized in New Orleans.
Questions to be answered
Can the law enforcement community in New Orleans totally consolidate all of its
resources in an effective and efficient way or would a partial approach to consolidation in
areas identified by this study as essential to a best practices approach, better serve the
people of New Orleans? In order to determine if total consolidation is the best approach
or if a partial approach would likely garner the best results several other questions
should be answered first. Considering the political obstacles that must be overcome in
order for law enforcement consolidation to become a reality in New Orleans, this study
will attempt to determine what factors were essential in communities where
consolidation of governmental services was successful and if those factors could be
utilized to successfully lobby for increased collaboration in law enforcement in New
Orleans. In order to successfully create a best practices approach to local law
enforcement in New Orleans this study will identify who the stakeholders (Kingdon 2003)
are and which stakeholders will have the most effect in championing (Gladwell 2002) the
effort to create the conditions necessary for a successful effort to create a local law
enforcement community in New Orleans that strives to establish, continues to pursue,and
improve the effectiveness and efficiency of local law enforcement in New Orleans.
Scope and limitations
This study was based on the local primary law enforcement community in Orleans
Parish, Louisiana and will have numerous limitations outside of New Orleans because of the
unique jurisdictional boundaries, legal framework, history, and culture of New Orleans as
12
compared to other areas of the nation and even within Louisiana itself. This study focused on
locating areas of local law enforcement agencies with primary law enforcement authority
that would likely benefit from increased cooperation. This study was limited to local primary
law enforcement related services only and excludes any other governmental services
including emergency medical, fire services, and emergency management services. While the
study addresses reducing violent crime rates through more effective and efficient local
primary law enforcement services it did not include corrections, rehabilitative services, or
court services provide by local law enforcement.
This data collected in this study was limited to department type and size. This study
did not collect any data that would indicate the geographical region of the United States that
any department was located in, nor did the study collect any data that would indicate if the
department was located in either a rural or urban area. This study also did not collect any
data relative to the length of time any respondent had been in law enforcement, length of
time as a law enforcement executive, educational background, or law enforcement training
background of any respondents. Therefore, this study is limited to a determining what the
national consensus is among law enforcement leaders as it relates to increased cooperation
among local primary law enforcement agencies as a matter of administration of
governmental services.
Another limitation to this study is that no law enforcement executive from inside of
New Orleans was surveyed or interviewed for this study. While the Orleans Parish Sheriff
and local Police Chiefs were not surveyed it was merely because including them in the
surveys would have removed the randomness from the survey pool. They were also not
13
interviewed. They were specifically not chosen for interviews because of my personal
connection to law enforcement in New Orleans. As a member of the local law enforcement
community in New Orleans including law enforcement leaders from New Orleans may have a
negative impact on the researchers’ ability to perform his duties as a law enforcement
officer in New Orleans. Additionally, law enforcement executives in New Orleans would
likely be apprehensive to grant an open interview given the current climate in the New
Orleans local law enforcement community; with the two largest local primary law
enforcement agencies nearing a consent decree with the United States Department of
Justice.
Outline of the study
Section two explored literature other researchers, law enforcement professionals, public
administrators, legal scholars, and elected officials have discovered in attempts to consolidate
multiple local governmental bodies into a single entity. The literature assisted this study in
eliminating areas of research within the consolidation process that have no bearing on whether a
consolidation will achieve the desired results, while at the same time determining which areas of
research in the consolidation process are essential in determining whether consolidation will
achieve the desired results. Additionally, the literature guided the research in determining if a
collaborative effort within the local primary law enforcement community was more likely to result
in the desired effect as opposed to a consolidation of local primary law enforcement services in
Orleans Parish.
Section three is comprised of the data collected during the three phases of this study, the
methods used to collect the data, and how the data was analyzed. The data was collected through
14
telephone surveys of Sheriffs and Police Chiefs during two of the phases of the study. During one
phase of the study interviews with Sheriffs, Mayors, and Police Chiefs that have participated in
very successful and not so successful consolidation or contract policing efforts of local primary law
enforcement agencies was conducted. This chapter also details what statistical analysis was used
to determine the significance, reliability, validity, and correlations amongst the data.
Section four shows the results of the three phases of research conducted in the study.
The first phase of the study details overall attitudes of local primary law enforcement leaders
regarding a more collaborative effort by local primary law enforcement agencies in the areas
of economies of scale and effectiveness. Phase two of the study aided in establishing which
areas of local primary law enforcement will benefit and have the best opportunity of success
in creating a more collaborative approach to providing local primary law enforcement
services. Phase three of the study details which areas of local primary law enforcement
chosen from phase two has the most likelihood of success, what level of success can be
expected, and why local primary law enforcement leaders’ attitudes towards success of these
areas is stronger than other areas.
Section five lays out a plan to create a more effective and efficient method for
administering local primary law enforcement services in New Orleans in a manner that seems
to be politically feasible. First, the plan indicates what form of increased cooperation would
have the greatest opportunity to be successfully implemented. Next it recommends what
areas should be included in the increased cooperative effort, if not all of the areas. The plan
also details which areas of local primary law enforcement would likely benefit the most from
increased cooperation and how.
15
SECTION TWO: LITERATURE REVIEW
History of Government Consolidation
The idea of local governments consolidating for various reasons has existed for
decades in the United States. The two most common reasons for local government
consolidation throughout the world has been the perception that consolidating multiple local
governments will result in a more efficient bureaucracy which then results in improved
efficiency and economies of scale correlating into savings for the consolidated areas (Myers
and Myers 2008). However, in many cases the local populations in the areas that will be
affected by a consolidation fight against consolidation because of two reasons. The main
reason the local populations are against consolidation is fear of losing local autonomy and
control (Benton and Gamble 1984) (Myers and Myers 2008). A secondary reason local
populations stand up against consolidation is fear of subsidizing services for other areas or
fear of increased taxes; dependent upon which geographical area of consolidation the person
resides in (Benton and Gamble 1984).
A fair amount of research has been done in the area of government consolidation,
amalgamation, and contracting for services but does need to be further explored. The
literature focuses on two main areas. First, it focuses on the factors that contribute to a
successful attempt to consolidate and what factors play a role in unsuccessful attempts to
consolidate. Second, the literature discusses whether or not consolidation results in
economies of scale and more efficient uses of resources. Additionally, the literature
explores what short term and long term affects consolidation has on the area economically.
History indicates governmental consolidation usually fails but when it does succeed it has
16
some unique qualities that tend to closely mirror one another. While literature is available
concerning the history of some of the areas that were successfully consolidated; there is
little literature available closely comparing these similar characteristics to determine if one
or more of these characteristics plays a substantial role in successfully consolidating
municipal governments. Between 1968 and present numerous governmental
consolidations at varying levels have occurred. While no literature is easily available
comparing the reasons the citizens of the respective jurisdictions supported consolidation; a
comparison of the history of governments that consolidated indicates increasing the tax
base and duplicative services was involved (Benton and Gamble 1984) (Bucy 1995)
(Department 2010).
The Duval County-City of Jacksonville consolidation that occurred in 1968 included all
county-city services and was due to a reduction of the tax base in Jacksonville and the desire
for residents outside the city limits to receive municipal services (Benton and Gamble 1984).
Benton and Gamble’s 1984 research explores the economies of scale issue for Duval-
Jacksonville through a comparison with the Hillsborough-Tampa area. Their research suggest
consolidation does not result in any long term savings; however, the research fails to
consider the possibility the reason the consolidation referendum passed after six previous
failed attempts was due to widespread public corruption (Jacksonville Historical Society
2011). Because Benton and Gamble’s research did not take into consideration the public
corruption issue it also did not account for the possibility of excessive spending that may
have resulted from the widespread public corruption.
Davidson County and the City of Nashville merged prior to the Duval-Jacksonville
17
consolidation. But unlike the Duval-Jacksonville merger, the Davidson-Nashville merger did
not include merging the Davidson County Sheriff and the Nashville Police Department. While
all other governmental services were merged local law enforcement remained fragmented.
The reasoning behind the consolidation attempts was similar to the reasoning of the Duval-
Jacksonville consolidation but, the consolidation would not include law enforcement services.
However, the Nashville Police Department would take over all primary law enforcement
services for all of Davidson County.
Again the literature reveals that in 1962 after several failed attempts the Davidson-
Nashville consolidation referendum was passed by the voters (Bucy 1995). Before the
consolidation passed Nashville was experiencing economic problems similar to Jacksonville.
Many of the middle class and affluent residents of Nashville moved outside of the city limits
and into the suburbs, this period in the south is commonly referred to as “white flight”. This
period of “White Flight” left the affected cities lacking the necessary tax base to adequately
provide municipal services (Jacksonville Historical Society 2011). Additionally, while the
county tax base increased rapidly from the growth of the suburbs the counties did not have
the infrastructure to supply the municipal services that the new residents of the suburbs were
accustomed too.
Several studies have been conducted to determine if municipal consolidation results
in any short term or long term goals and the value of any economic gains. Benton and
Gamble (Benton and Gamble 1984) studied how city/county consolidation affects economies
of scale. The study indicated that as compared to a similar city-county that did not
consolidate a significant difference does not exist. While the study used numerous data
18
points before and after consolidation to determine how consolidation affected taxing and
spending amounts, the study did not measure differences in level of services or the quality of
services provided by the consolidated government as compared to the comparison area.
Until the data is controlled for the differences in the level and the quality of the services, as
well as, the difference in the increase or decrease of service level and quality it will be
impossible to answer with any degree of certainty whether or not consolidation results in
economies of scale. Additionally, Benton and Gamble did not test the individual areas of
services to determine if economies of scale exist in some departments and not others after
consolidation.
Svara (Svara 1994) details the history of structural reform in the United States, as well
as, breaking down the progression into five distinctive periods. Svara’s (1994) second, third,
and fourth periods explain reasons for reform to consolidation and what the reforms were
attempting to accomplish. Svara, like other researchers fails to include the obvious political
reasons that may have played a large role in the governmental reform periods from post
WWII to present. The lack of testing to control for racial reasons or race related reasons by
Svara leaves out one the most important control factors for that period of time in American
history and even today. Because of the historical significance and the well documented
political and social reactions to the civil rights movement including forced desegregation
control factors should have been included.
Controlling for the racial tensions after WWII and especially after the Brown v Board
of Education (Warren 1954)and the subsequent Baker v Carr (Brennan 1962)is critical
because of the subsequent “White Flight” and increased racial tensions after the decisions.
19
After the United States Supreme Court mandated integration of public schools many of the
middle class families that lived in cities across America began to flee the inner cities and
move to the suburbs which were not incorporated. These middle class families that fled the
city were predominantly white and worked in the cities they had fled. The relocation of
these “White Flight” families resulted in a demographic and population change of the voter
base in the cities which eventually resulted in the voter redistricting. The Baker v Carr
(Brennan 1962) decision was a result of the redrawing of voting district boundaries.
Researchers can control for the possibility these issues significantly contributed to the
eventual success of numerous consolidation efforts through the use of more qualitative data
to determine reasons individuals moved from inside incorporated areas to the
unincorporated areas and what changes occurred between the time periods when
consolidation was defeated to when consolidation was successful. If the qualitative data
indicates the reason the effort to consolidate was successful is something other than
economies of scale than testing for economies of scale will likely not indicate economies of
scale. Likewise, if the qualitative data does not suggest that the reason for consolidation
approval was not effectiveness than the data will likely not indicate a more effective
government. This is not to say that if the reason was efficiency or effectiveness that
consolidation would achieve the goal.
Law Enforcement Cooperation Efforts
While there has been a great deal of research on city-county consolidation and
municipal amalgamation, very little research has been done in the area of law enforcement
consolidation or contracting for services. Nelligan and Bourns’ (Nelligan and Bourns
20
2011)research addressed the affect contract policing had on crime. Most of the research in
the area of law enforcement consolidation and contracting for services has focused on
economies of scale though cost per resident and the level of service through the use of crime
data rather than the overall effect on crime and citizen satisfaction of contract policing. Also
in 2011, Schwester examined the effects of contract policing by comparing data for non-
violent crimes. Research in the area of law enforcement consolidation was not readily
available.
Most contract policing services are provided to municipalities by Sheriff’s departments.
Sheriff’s Departments are typically an independent division of the state and led by one elected
executive who operates independently of other governmental departments. The legal framework
in which a Sheriff’s Office operates obstructs the ability of researchers to obtain accurate financial
data on the cost to the Sheriff’s Office providing police services to contract municipalities.
However, given the inaccessibility of accurate financial data on the actual cost of contract police
services to the contractor both Schwester (2011) and the Nelligan- Bourns (2011) studies used the
populations of the analyzed areas and compared cost per capita and crime rates. The fiscal data
of these studies was consistent with previous research results from Mehay and Gonzales
indicating that for smaller police departments it is financially responsible to contract police
services to a larger agency (Nelligan and Bourns 2011) (Schwester 2011).Although the financial
data indicates that it is financially responsible, it does not establish a relationship that indicates
cities that contract out for police services sacrifice quality for cost (Schwester 2011). Nelligan and
Bourns address the question of quality of service through an examination of case closure rate for
contract cities versus case closure rate for cites that do not contract out police services.
21
The Nelligan and Bourns 2011 study utilizes crime clearance rates to determine the
effectiveness of both contract cities and cities that provide its own police force. The data
analysis suggests that not only do contract cities get their monies worth but they get more
productivity from their officers than cities that do not contract for police services (Nelligan
and Bourns 2011). While cities that provide independent police services for its citizens do
report more arrests than contract cities these same cities also report higher crime rates than
contract cities, which is consistent with the theory contract cities receive at least the same
level of service as independent cities; however, there is a significant difference in case closure
rates for crimes of violence.
Law enforcement leaders often correlate crime clearance rates for crimes of violence
with quick response times, the sooner the first officer is on the scene of a violent crime the
higher the probability the perpetrator will be identified. Contract cities have a crime
clearance rate of 6 to 7 points higher than independent cities which indicates at least three
possibilities (Nelligan and Bourns 2011) (Schwester 2011). The first possibility is that
contract cities response times to reports of criminal activity, specifically crimes of violence, is
lower than independent cities. The second possibility is that contract cities investigators
have fewer cases to investigate and therefore have more time to spend investigating crimes
of violence than independent cities. The third possibility is independent cities do not have
the financial resources to invest in the latest law enforcement technologies that contract
cities benefit from by contracting police services with a larger agency. Any individual or
combination of these explanations for higher case clearance rates supports the data that
contract cities do receive the services at least commensurate with the amount paid to the
22
contractor.
Schwester’s 2011 research is more detailed than the 2011 research of Nelligan and Bourns.
Schwester uses multiple control factors that criminal justice research indicates are good
predictors of expected crime rates. The use of multiple control factors is important to determine if
consolidation, contract policing, or an independent municipal police force is more effective and
efficient; as well as, what the tipping factors are to initiate a change in the method police services
are provided. Schwester 2011 study used the number of foodservice outlets as an alternative for
alcohol outlets. This substitute likely distorted the outcomes of the research to an extent that
makes the alcohol variable unreliable. Schwester used restaurants as a predicator for alcohol
related crimes; however, that likely skewed the alcohol control factor because of the difference in
clientele between individuals who consume alcohol at a restaurant and individuals who consume
alcohol at a nightclub or bar. While research is consistent that alcohol establishments increase
crime rates in areas where they are located, the research does not support a correlation between
a significant increase in property crime rates and the presence of alcohol establishments;
however, a significant increase is observed between an increase in crimes of violence rates and
the presence of alcohol establishments (Jang, Hoover and Joo, An Evaluation of Compstat's
Effect on Crime: The Fort Worth Experience 2010). Therefore, Schwester’s 2011 results would
have been more reliable had the study used the number of businesses that serve alcohol as the
primary purpose of business rather than restaurants. Considering the difference in the customer
base between restaurants and nightclubs the likely difference in the customer base would create
a significant difference. Additionally, had Schwester used the suggested method the data could
have been analyzed to determine any difference in the affects alcohol establishments have on
23
property crimes and crimes of violence individually and combined.
The most thorough examination of the effect that governmental structure has on crime
was conducted by Ling Ren, Jihong, and Nicholas P. Lovrich (2011). Their study focused on how
the form of local government affects crime rates. Unlike the research that has been conducted
concerning the effects on crime through consolidation, contract law enforcement, and multi-
agency joint task forces (MJTF) this research included a wide variety of control factors known to
have a direct or indirect correlation to crime rates. Law enforcement professionals and
researchers from across the spectrum agree that criminals do not restrict their criminal activities
to the geographical barriers that have been established by governments and in response to those
limitations on law enforcement many law enforcement leaders have established various MJTF’s to
reduce criminal activity in their regions (Shernock 2004). This study failed to include control
variables for cities that have a MJTF as well as determining if participation in a MJTF is dependent
upon the type of governmental structure. Criminal justice professionals and academia alike agree
that some types of crime can be definitively linked to other types of crimes. For instance, high
rates of illegal drug use results in higher rates of drug distribution which correlates into a higher
violent crime rates. Additionally, higher illegal drug use in certain categories often times results in
a higher rates of burglaries and robberies. Whereas Schwester (2011) did not take many of the
variables that contribute to crime, he did control for the distance from a major metropolitan area
in an attempt to control for the affects that certain criminal activity has on an area.
Applying it to New Orleans
The existing literature reviewed for this study indicated while several studies have
been conducted those studies failed to include one or more sets of qualitative data to
24
determine the impact qualitative factors such as socio-economic background, perceived
level of service, perceived quality of service, or public corruption issues would have
revealed. Economies of scale studies that fail to include qualitative and quantitative data to
determine either the perceived or actual quality of service cannot be trusted with a high
degree of certainty because the higher the quality of service the more the cost. The
economies of scale theory supports the idea that lower costs are associated with purchasing
higher quantities (Benton and Gamble 1984) and if the consolidated entity is providing
higher quality services the per capita cost would likely be similar to the unconsolidated
entity providing a lower quality service.
The literature reviewed also discusses the effects of contract policing and the use of a
MJTF as a means to provide more cost efficient and effective policing services. While the NOPD
and the OPSO do participate in various MJTF’s the other local agencies do not participate in many
of these MJTF’s. The lack of participation in the MJTF’s by the other agencies likely reduces the
overall effectiveness of the MJTF. Additionally, the agencies that do not participate receive benefits from
the MJTF without the financial burden. The NOPD also provides support services such as detectives for
serious crimes, crime lab services, crime scene services, record keeping for arrest reports, and
initial call takers and dispatchers for 911 services without direct compensation from the other
local law enforcement agencies. Schwester (2011) examines the benefits of municipal contracting,
independent police departments, and consolidated departments. He also explains several
municipalities receive municipal police services from the state police in New Jersey without having
to compensate the state for the service beyond the standard compensation paid by all residents
of the state including those residents that reside in incorporated areas with an independent
25
police force. This type of state subsidy reduces the incentive for those municipalities without an
independent police force to provide police services independent from the services being received
from the state police.
The situation in New Jersey is similar to the current practice of NOPD subsidizing local
university and state agencies with primary law enforcement support services without direct
compensation, especially private universities, for those services. The literature reviewed for this
study brings out several different possibilities for the New Orleans local primary law enforcement
community to explore. Total consolidation would create a unified front in the fight against violent
crime in New Orleans but, current research does not support that it would result in further
reducing the local violent crime rate. Partial consolidation of local primary law enforcement services
is another option that could be explored. While current research does support that some
governmental functions experience economies of scale after consolidation, the research does not
specify which functions experience economies of scale as a result of consolidation. Another option
the New Orleans local primary law enforcement community could explore is contract policing.
While research indicates that governmental entities that contract law enforcement services
receive services equal to or better than independent departments little research has been
conducted to determine why. Law enforcement agencies in New Orleans currently receive a
majority of their specialized services such as crime lab, major investigations, crime scene
processing, and 911 emergency dispatch services, and record keeping systems for police reports
from the NOPD without compensating the NOPD for those services, which equates to an
economically depressed municipality subsidizing state law enforcement agencies and law
enforcement agencies operated by private universities.
26
SECTION 3: METhOdOLOgY
Areas of Law Enforcement Consolidation to be study
The focus of this study was to determine which method of increasing collaboration
between multiple local primary law enforcement agencies with overlapping geographical
areas will have the best opportunity for success in New Orleans. A secondary focus was to
determine which areas of local primary law enforcement would likely benefit the most from
increased cooperation and why. In order to successfully increase cooperation amongst local
primary law enforcement agencies in New Orleans the study had to identify which groups in
New Orleans are the largest stakeholders and who the possible champions are in each of
those groups.
Stakeholders were identified through the literature and interviews. The stakeholders
included the residents of New Orleans, all members of law enforcement in Orleans Parish,
individual law enforcement organization leaders in Orleans Parish, elected legislators and
executives in Orleans Parish, the New Orleans Business Council, the New Orleans Police and Justice
Foundation, and various other local organizations that are politically active. The data will likely
indicate which stakeholders would support official increased cooperation between the various
local primary law enforcement agencies operating in New Orleans and what level of increased
cooperation they would likely support the most and why.
Every group of stakeholders has at least one individual whom they look to as a
leader (Kingdon 2003). This study will identify those likely champions for each of the groups
of stakeholders. Locating the champions in each of the stakeholder groups should not be
difficult considering the intense media scrutiny the crime problem in New Orleans has
27
received; however, convincing those champions that increased collaboration will result in
the violent crime rate being reduced to at least equal to the national crime rate is expected
to be difficult. Likewise, convincing the champions that increased cooperation will result in
fewer Orleans Parish residents believing that crime is the biggest problem facing New
Orleans will also be a very difficult task.
Local primary law enforcement agencies are divided into various divisions which
often times includes communications, criminal patrol, investigations, crime scene
investigations, narcotics, administration, training, and special operations. This study
explored attitudes of local primary law enforcement executives from across the United
States regarding increased cooperation in the areas of communications, crime scene
investigations, and narcotics. All of the respondents evaluated each area through a series of
questions designed to determine if similarities exist and why specific attitudes exist towards
increased local primary law enforcement cooperation.
Data Collection Method
The data was collected through the literature, phone surveys, and personal
interviews. The literature assisted in determining who the stakeholders are, possible
champions for the effort, which forms of reorganization of local law enforcement is most
likely to be successful in New Orleans, and how reorganization might affect efficiency and
effectiveness in the New Orleans local primary law enforcement community. Phone surveys
of appointed police chiefs and elected Sheriffs were conducted to determine the general
outlook local primary law enforcement administrators have towards increased cooperation
relative to effectiveness and efficiency; as well as, specific areas of local primary law
28
enforcement that might benefit from increased cooperation. Personal interviews were
conducted to assist in determining why efforts to increase local primary law enforcement
consolidation have been successful in other jurisdictions, which areas of local primary law
enforcement would benefit the most and why, who the stakeholders are, and who are the
possible champions in each stakeholder group.
The literature included a wide variety of academic and professional literature from
both the governmental field in general and the law enforcement field, as well as, research
studies conducted by the University of New Orleans concerning quality of life issues in
Orleans Parish. Additionally, media sources were also used to assist in determining if the
academic and professional literature was representative of New Orleans culture.
The literature revealed several stakeholder groups which included residents,
businesses, members of law enforcement, and elected officials. The literature also revealed
that each of these groups have similar champions. Members of law enforcement are often
times represented by a fraternal organization such as the Fraternal Order of Police or similar
organizations that have a leader elected by the membership. Police Chiefs are represented
by the International Association of Chiefs of Police (IACP) and Sheriffs are represented by the
National Sheriffs Association (NSA). Businesses are often members of the local chamber of
commerce which elects its leader from the membership. Residents are often times members
of neighborhood organizations, churches, and other local groups; each of which has a leader
that the members typically support when the leader champions an idea.
Phone surveys of appointed police chiefs and elected sheriffs were done in two
separate rounds. The first round of phone surveys was conducted to determine if they
29
agreed that consolidation would result in increased effectiveness, efficiency, or both. The
first round of phone surveys was also used to determine if the respondents would support
increased collaboration between local law enforcement agencies and if so what form of
increased collaboration they supported most. Ten Sheriffs were chosen from the NSA and
ten Police Chiefs were chosen from the IACP at random after controlling for factors listed in
the technical appendix. Sheriffs and Police Chiefs were identified through their respective
organizations list of current executives. Sheriffs and Police Chiefs were called at random
and asked to participate in the survey until ten executives agreed to participate. In order to
increase the likelihood of participation the respondents were informed that they would
only be identified by a department ID number based on the number of respondents to the
survey.
The second round of phone survey’s included twenty five sheriffs and twenty five
appointed police chiefs chosen from the same pool of possible respondents, but excluded anyone
who participated in the first phone survey or the interviews. The respondents in the second phone
survey were given the same assurances regarding confidentially as the first survey respondents. In the
second phone survey each respondent was asked a series of five questions in the areas of
communications, crime scene investigations, narcotics investigations, and five questions
concerning overall increased collaboration. Additionally, each respondent was also asked what
form of increased collaboration he would support, if any. All participants in both surveys were
guaranteed complete confidentially with regards to name, department, and location of the
department. The only identifier for each respondent was department type.
The study also included interviews with sheriffs, Mayors, and appointed police chiefs. Six
30
individuals were interviewed based on their experience with increased law enforcement
collaboration in the communities they represent. The interviews focused on effectiveness,
efficiency, and the politics involved with increased local law enforcement collaboration. The
interview also obtained information detailing the different operational divisions within the
agency. All of the individuals interviewed were guaranteed strict confidentially with regards to
name, department, and location of the agency.
Analysis of the Data
The data collected in the first phone survey of twenty local primary law enforcement
executives consisting of four questions was sorted for department type in order to determine
if a significant difference existed between Sheriffs and Police Chiefs for each question. A two
tailed Pearson correlation test with a significance level of .01 was conducted for each question
while controlling for department type. The results of the Pearson test indicated that a
correlation between the idea of economies of scale and department type was significant (table
3-1).
Table 3-1 Correlation between type of Department and consolidation having a
positive effect on efficiency.
Dept Type
Q2
Dept Type Pearson Correlation
Sig. (2-tailed)
N
1 -.612**
.004
20
20
Q2 Pearson Correlation
Sig. (2-tailed)
N
-.612**
1
.004
20
20
**. Correlation is significant at the 0.01 level (2-tailed).
31
The mean and mode for Q1, Q2, Q3, and Q4 was calculated for each question and
then controlled for department type. Afterwards the calculated means and modes for each
question were compared for any differences or similarities between the department types
for each question to indicate which department type likely had the strongest attitudes either
for or against the issue. The overall mean and the department mean from Q1 and Q2 were
calculated for all of the respondents who answered in the affirmative to Q3. The means were
then compared to determine if either effectiveness (Q1) or economies of scale (Q2) played a
more significant role in a law enforcement leader’s attitude towards increased cooperation
by local law enforcement(Table 3-2).
Table 3-2 Mean score of responses to determine possible effect of consolidation
on effectiveness (Q1) & efficiency (Q2)
Sheriff’s & Police Chiefs
N
Mean
Std. Deviation
Q1
Q2
Valid N (listwise)
19
19
19
1.32
1.37
.478
.496
Police Chiefs
N
Mean
Std. Deviation
Q1
Q2
Valid N (listwise)
9
9
9
1.44
1.67
.527
.500
Sheriffs’
N
Mean
Std. Deviation
Q1
Q2
Valid N (listwise)
10
10
10
1.20
1.10
.422
.316
32
The first step in analyzing the data from the personal interviews was to determine
which divisions the sheriffs and mayors identified as receiving the most benefit from either
consolidation or contract policing. In order to determine which divisions benefited most
according to the interviewees a two-step process was utilized. First, the three divisions that
received the most positive responses from the interviewees for increased effectiveness or
efficiency were isolated from the other divisions. Afterwards, the intensity of the responses
and the stated reasons for the belief and intensity were then examined for commonality. The
three divisions with the overall strongest positive responses were compared to the three
divisions identified as most likely to result in positive changes. The most common reasons
for the most intense responses were determined in order to formulate the questions to be
utilized in phase three of the study.
The second phone survey data was tested for reliability using Cronbach’s alpha model
to determine how closely the questions in the survey were related to one another (table 3-3).
The mean response for each of the questions in the second phone survey was then calculated
for all respondents, police chiefs, and sheriffs then compared. The communications area had
a strong overall positive response for consolidating the communications and a slightly positive
response for consolidating narcotics investigations. The crime lab portion of the survey
resulted in a neutral responses.
33
Table 3-3 Scale used to establish the internal reliability of the questions and the
extent to which responses are relative to one another
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
.704
.645
19
Q 21 was used to determine the level of support each of the possible responses had
amongst the respondents and identify any differences between Sheriffs and Police Chiefs. The
mode and mean response was calculated for all respondents and each department type to
determine which method of increased collaboration had the most support. Additionally, the
response that was chosen the least in each group was also calculated to determine which method
of increased collaboration had the least support. Q21 responses were also compared to each of
the grouped responses using Cronbach’s formula to determine if a stronger relationship possibly
existed between the overall response and a specific area of law enforcement more than another
(table 3-4).
34
Table 3-4 Internal Reliability of the 2nd Phone Survey Questions
For each of the 3 categories and the Overall Question Of increased Cooperation
Communications
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
.533
.531
6
Crime Lab
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
.068
.123
4
Narcotics Investigations
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
-.133
-.121
6
35
SECTION 4: ANALYSIS RESULTS 1st Phone Survey
The first phase analysis results were as expected. A majority of sheriffs and local police
chiefs agreed that the overall effectiveness of the consolidated agencies would be increased.
There is a substantial divide between sheriffs and local police chiefs’ attitudes concerning the
possible economies of scale that may be realized as a result of a local primary law enforcement
consolidation. However, even though there is a substantial divide in attitudes as it relates to a
correlation between consolidation and economies of scale there is almost unanimous support
for some form of increased official cooperation amongst local primary law enforcement leaders.
The responses by local primary law enforcement leaders to increased effectiveness in
the initial phone survey was as expected with 70% of the twenty respondents agreeing that
consolidation of local law enforcement agencies with primary law enforcement authority
having overlapping geographical jurisdictions would have a positive result. While the overall
agreement was 70%; 80% of the ten sheriffs agreed and 60% of the ten police chiefs agreed
increased cooperation would result in improved effectiveness (table 4-1). Of the four local
police chiefs who did not agree that a consolidated local primary law enforcement agency
would result in a more effective local primary law enforcement community none of them
stated they would oppose some form of increased official cooperation.
36
Table 4-1 1st phone survey responses to consolidation increasing effectiveness
Overall a majority of the respondents also agreed that consolidation would result in
economies of scale; however, there was a noticeable difference between sheriffs and local
police chiefs. Sheriffs agreed at rate of 90% with the idea that consolidating local primary law
enforcement agencies would result in economies of scale (table 4-2). Local police chiefs
disagreed with the idea at a rate 70% (table 4-2); but 57% of those who disagree with the idea
would support some form of increased official cooperation through either consolidation or an
MJTF.
Table 4-2 1st phone survey responses to consolidation increasing efficiency
All of the respondents, with the exception of one police chief, supported some form of
increased cooperation amongst local primary law enforcement agencies. The form of increased
official cooperation supported by a majority of local primary law enforcement leaders was the
MJTF (table 4-3). However, Sheriffs supported total consolidation at a rate of 50% as opposed to
70%
30%
Sheriffs & Police Chiefs
Yes
No80%
20%
Sheriff's
Yes
No 60%
40%
Police Chiefs
Yes
No
60%
40%
Sheriffs & Police Chiefs
Yes
No90%
10%
Sheriff's
Yes
No
30%
70%
Police Chiefs
Yes
No
N=20 N=10 N=10
N=20 N=10 N=10
37
20% of the police chiefs supporting total consolidation of local primary law enforcement
agencies. While a majority of police chiefs do not agree that increased cooperation will result in
economies of scale, a majority of them do believe that increased cooperation will result in
increased effectiveness (table 4-4). Based on the level of the differences in attitudes towards
the effectiveness and economies of scale compared to the overall attitude towards increased
cooperation by police chiefs it is likely that police chiefs prioritize effectiveness over economics.
However, because Sheriffs support consolidation at nearly the same level police chiefs support
the MJTF it is likely that if total consolidation were to occur Sheriff’s would increase their
political powerbase and police chiefs would lose political power.
Table -4-3 Number of respondents that supported the different forms of increased
cooperation
0 2 4 6 8 10
Consolidation
Contract Policing
Collabroative
Police Chiefs
Sheriffs
Sheriffs & Police Chiefs
38
Table 4-4 1st phone survey results comparing support for increased consolidation ,
consolidation resulting in increased efficiency, and consolidation resulting in increased effectiveness
Interviews
The interview results of the study were consistent with the findings in the first phone
survey. However, the intensity of the attitudes of sheriffs and police chiefs was considerably
stronger than was anticipated in some areas. While the attitudes of the sheriffs were stronger
than anticipated the reason for the intensity of the attitude as stated by the sheriffs was not
consistent with the reasoning expected. In contrast, the attitudes of the police chiefs were as
expected and the reasoning for the intensity of the attitudes was as expected. In addition to
validating the data obtained in the first phone survey, the interviewees consistently identified
the same divisions within local primary law enforcement agencies that benefited the most and
least from either consolidation of agencies or contracting of services between agencies. All of
the sheriffs and police chiefs agreed that a consolidated communications center would increase
local primary law enforcement effectiveness and likely result in fiscal benefits to all agencies
involved. All of the interviewees also stated during the interview that a single communications
center for all agencies with overlapping geographical jurisdictions would have a significant
positive effect on officer safety.
0 2 4 6 8 10 12 14 16
Increased Efficiency
Increased Effectiveness
Consolidaton
Sheriffs & Police Chiefs
Police Chiefs
Sheriffs
39
One sheriff interviewed went so far as to make clear that in his jurisdiction one of the
municipal police departments operates its own 911 dispatch center and utilizes its own two way
radio system. The sheriff continued to give details that indicated he provided a sufficient
number of sheriffs’ system two way radios to the police chief at no cost for the municipal police
officers to have in an effort to increase officer safety for both deputies and police officers. The
sheriff then stated that more than a year later the radios had still not been issued to the police
departments’ officers. The sheriff was unwavering that if municipal officers were in a position
to render assistance to one his deputies but were unaware one of his deputies need for
assistance and as a result the deputy was injured he would pursue criminal and civil action
against the police chief for negligence and malfeasance in office. Additionally, the Sheriff went
further to state that if a municipal officer was injured under similar circumstances he might take
similar action against the police chief.
The interviewer also inquired about any possible effects on response time to calls for
service. The sheriff’s stances were consistent in cases where multiple agencies each operate their
own 911 communications and dispatch center; response times would likely be increased in some
cases, most notably those calls originating from cell phones or areas recently annexed by the city.
While all of the respondents agreed that 911 calls from cell phones are routed to a 911 center
based on the cell tower location being utilized by the cell phone; the respondents did not agree
that the delay would significantly alter response time to calls for service. The sheriffs position was
more intense in this area than that of the police chiefs. The interviewers’ interpretation of the
sheriffs’ stance was because the Sheriff has primary law enforcement authority throughout the
county (parish in Louisiana), including inside the incorporated areas and because the Sheriff is
40
elected from the entire population of the county he is obligated legally and politically to
responded to high priority emergency calls for service even when the location of the incident is
inside of an incorporated area or area serviced by another agency. Sheriffs thought increased
response times would occur in unincorporated areas near municipalities as a result of 911 calls
originally being routed to the incorrect 911 operations center and a delay in either incorporated
or unincorporated areas would negatively affect the Sheriff.
The interviewer’s interpretation of the Police chiefs’ stance was because they do not have
jurisdiction outside of the incorporated area and therefore are not obligated or concerned with
a delay in response time outside the city limits because delays to calls for service just outside of
the municipal limits would not negatively affect the Police Chief. Furthermore, because often
time’s calls for service originating from a cell phone are initially routed to the city police force
since many cities have at least one cell tower located within their jurisdictions, police force
response times are less affected than sheriffs’ office response times in unincorporated areas
near the city limits.
This is not always the case; for example, the sheriff of a rural county in the southeastern
portion of the country informed the interviewer of one incident where the police department
response time was delayed because the victim used a cell phone to call 911. The sheriff stated
that his departments’ communications center received a 911 call in reference to a carjacking in
which the assailants took the vehicle at gunpoint and the victim’s child was still in the vehicle.
The sheriff’s office immediately dispatched deputies to the location of the incident and
transferred the 911 call to the local police department. However, it took approximately seven
minutes for the first deputy to arrive on the scene. According to the Sheriff, the first police
41
officer arrived on the scene approximately nine minutes after the Sheriffs communications
center received the call, but only four minutes after the local police department communications
center received the call transfer. Based on the information provided by the Sheriff, it appears
that at delay of approximately seven minutes resulted from the call having to be transferred
from the Sheriffs communications center to the police department communications center
(table 4-5). It should be noted that typically when a high priority 911 call is received the caller
often times is not aware of their location and is only able to give descriptions of the area such as
businesses and buildings, which also slows response times. However, when dispatchers relay this
information to officers on the streets, those officers can typically locate the general area and
inform dispatch of a more exact location.
Table 4-5 Timeline of an actual 911 call that was transferred to another agency with
concurrent jurisdiction
The crime lab/crime scene investigations division was identified by the most
interviewees and with the most intense feelings as the division that would benefit the most
fiscally through increased cooperation between multiple agencies. While the interviewees did
not agree that fiscal savings would be a result of economies of scale, they all agreed that
4:48 AM
4:50 AM
4:53 AM
4:56 AM
4:59 AM
5:02 AM
5:05 AM
5:08 AM
5:11 AM
Time 911 callreceived
Time OfficeDispatched
Time 1st Officerarrived on Scene
Sheriff's Department
Police Department
42
because of the high cost of constantly improving technology available for crime scene
processing, collection, and testing it is cost prohibitive for all but the largest local primary law
enforcement agencies to keep current with the latest technology. However, through a contract
for services or consolidation midsized and smaller local agencies would be able to pool
resources enabling the participating agencies to keep current with new technologies and as a
result have an increased positive effect on crime within their geographical areas. The
interviewees also agree that improved crime scene investigation technology increases
conviction rates.
The interviewees agreed that narcotics investigations would benefit greatly from a
more collaborative effort in reducing the amount of illegal narcotics available in the area.
While all of the interviewees had varying degrees of strength in their attitudes towards the
positive effect created by a more collaborative effort, they were all in agreement that there
was no fiscal effect. While Sheriffs agreed with the police chiefs that the overall effectiveness
of the narcotics divisions was positive, police chiefs’ attitudes regarding improved
effectiveness were more enthusiastic than sheriffs. It is likely that the reason for the difference
is due to Sheriffs having jurisdiction inside of the incorporated areas while police chiefs do not
have jurisdiction in the unincorporated areas. However, it is also likely that sheriffs believe
increased cooperation in narcotics investigation has a minimal positive affect due to municipal
police department officers having closer ties to the community they serve than the sheriff
currently has in those same communities.
Because of the consistency of the interviewees regarding the positive results in crime scene
investigation division and the inconsistency in the degree of the positive results for the
43
communications and narcotics divisions the research was further analyzed to determine possible
reason why the degree of intensity was different between Sheriffs and Police Chiefs in the
communications and narcotics divisions. It became clear through further analysis, police chiefs
were protective of their budgets and there sphere of control over local primary law enforcement
inside the municipality. It was also apparent that sheriffs were more concerned with public safety
than power; this may be the case because sheriff’s offices are typically mandated in state
constitutions as a subdivision of the state and their authority and duties are defined in state
constitutions. Whereas municipal police departments are established by the municipality and in
most cases are subordinate to county and state government. Therefore, police chiefs and Mayors
are very protective of their domain. For example, one local police department contracted out all
police services to the local sheriff’s office; however, the city did maintain one commissioned
officer to act as a liaison between the city and the sheriffs’ office. This liaison position allowed the
city to contract out services without major changes to the city’s incorporating documents making
it easier for the city to reorganize a police force if the contract services become cumbersome.
2nd Phone Survey
The second phone survey data was divided into three distinct categories and one overall
category. Results were analyzed using Cronbach’s alpha model to determine reliability of the
questions. The results indicated that it was questionable whether or not the questions were
interrelated. Because the sample size was only fifty total respondents a high reliability level was
not expected. However, based on the researchers ten years’ experience in local primary law
enforcement combined with the similar backgrounds and experience of the respondents; it is
believed that a larger population of Sheriffs and police chiefs would not significantly alter the
44
results. The paired samples T-test did not indicate any statistical difference between sheriffs and
police chiefs in any of the questions; however, the research did indicate some actual differences in
the responses based on mean and mode for each of the questions.
The first category was used to evaluate the communications division, which includes
the 911 center call takers and police dispatchers. Overall both sheriffs and police chiefs
agree that a single communications center would improve response times for service (table
4-6). The sheriffs and the police chiefs mean response both individually indicated they lean
heavily towards an agree response. Sheriffs and Police Chiefs also both lean strongly towards
an agree response that a single communications center would result in economies of scale.
Table 4-6 Mean Response from the 2nd phone survey indicating what effects would
likely occur from increased cooperation in communications
There was a slightly noticeable difference between the sheriffs and police chiefs’
responses in case clearance rates (table 4-6). The overall mean was indicative of the overall
belief that a single communications center would not affect case clearance rates. However, the
Sheriffs mean response demonstrated that they were open to the possibility that a single
communications center might have a positive effect on case clearance rates. Whereas, police
chiefs consistently believed that a single communications center would have no effect on case
0 0.2 0.4 0.6 0.8 1 1.2 1.4 1.6
Response Time
Case Clearance Rates
Officer Safety
Suspects Apprehended
Economies of Scale
Police Chiefs
Sheriffs
45
clearance rates.
While there was noticeable difference between the response of the sheriffs and police
chiefs on how a single communications center would affect the number of suspects
apprehended both groups of respondents agreed the result would be positive. The mean
response for sheriffs indicated an agree response for their group, while police chiefs had a
mean response which also represents a response that strongly leans towards an agree
response.
Most importantly, both Sheriffs and police chiefs agree a single communications center
would improve officer safety (table 4-6). The sheriffs mean response point to sheriffs
agreeing a single communications center would improve officer safety and even indicated
sheriffs leaned towards strongly agreeing. While police chiefs did not lean towards strongly
agreeing with the idea they did none the less soundly agree that a consolidated
communications center would increase officer safety.
The second area of the survey measured the attitudes of the respondents in the area of
crime lab/crime scene investigations and a single crime lab unit. Respondents agreed a unified
crime lab would not have any effect on officer safety or response time. They also agreed the
effect on suspect apprehension and case clearance rates would be minimal leaning towards
negative. However, as expected based on the interview portion of the study Sheriffs and
Police Chiefs both agreed a unified crime lab would benefit from economies of scale and the
sheriffs leaned towards strongly agreeing (table 4-7).
46
Table 4-7 Mean Response from the 2nd phone survey indicating what effects would
likely occur from increased cooperation in the crime lab
The third area measured by the survey was narcotics investigations. While none of
the overall response means were representative of agreement that a consolidated
narcotics investigation division would result in positive changes, two areas did have a
neutral mean which leaned towards agreement. The overall mean response for both case
clearance rates and number of suspects apprehended had mean averages that were
neutral but leaned heavily towards agreement suggesting that a consolidated narcotics
investigation division might be worth further exploration (table 4-8).
Table 4-8 Mean Response from the 2nd phone survey indicating what effects would
likely occur from increased cooperation in narcotics investigations
-1.5 -1 -0.5 0 0.5 1 1.5 2
Response Time
Case Clearance Rates
Officer Safety
Suspects Apprehended
Economies of Scale
Police Chiefs
Sheriffs
-1.5 -1 -0.5 0 0.5 1 1.5
Response Time
Case Clearance Rates
Officer Safety
Suspects Apprehended
Economies of Scale
Overall
Police Chiefs
Sheriffs
47
The fourth area, which measured the overall outlooks of the respondents towards
increased official cooperation between local law enforcement agencies consistently had a
neutral mean response with the exception of one area. The one area which was not
neutral was consolidations effect on officer safety. Both Sheriffs and Police agreed a
consolidated local primary law enforcement agency would increase officer safety with
sheriffs and Police chiefs having nearly the exact same mean score which suggests that
both groups may support consolidation of the divisions that would have the greatest
positive effect on officer safety (table 4-9).
Table 4-9 Overall likely effect of increased cooperation on participating agencies
Finally, Q21 tested the attitudes of sheriffs and police chiefs to determine which form of
improved local primary law enforcement cooperation would be supported the most by local
primary law enforcement leaders and thus have the highest possibility of success. Of the four
possible responses, which included consolidation, contract policing, MJTF, and none; the most
common response overall was the MJTF approach (table 4-10). None of the respondents
preferred no increased cooperation amongst local primary law enforcement agencies. The
Sheriffs preferred consolidation at a higher rate than other forms of increased cooperation
-1 -0.5 0 0.5 1 1.5 2
Response Time
Case Clearance Rates
Officer Safety
Suspects Apprehended
Economies of Scale
Police Chiefs
Sheriffs
48
(table 4-11). While police chiefs supported the MJTF at higher rate than the other forms of
increased cooperation (table 4-12). However, three sheriffs did prefer a MJTF approach and ten
sheriffs preferred a contract policing approach as opposed to the remaining sheriffs preferring
consolidation. In contrast to the sheriffs’ attitudes towards increased cooperation amongst local
primary law enforcement agencies, all but two police chiefs supported a MJTF effort as the best
approach.
Table 4-10 Preferred forms of increased cooperation by respondents
Table 4-11 Sheriffs preferred form of increased cooperation as a percentage
0
5
10
15
20
25
30
Consolidation Contract Policing MJTF None
Sheriffs & Police Chiefs
Sheriffs
Police Chiefs
45%
44%
11%
0%
Consolidation
Contract Policing
MJTF
None
n=25
49
4-12 Police Chiefs preferred form of increased cooperation as a percentage
0%
8%
92%
0%
Consolidation
Contract Policing
MJTF
None
n=25
50
SECTION 5: CONCLUSIONS ANd RECOMMENdATIONS
This study revealed factors that should be incorporated into any attempt to change the
current form of fragmented local primary law enforcement with limited collaboration and
cooperation amongst the affected agencies. The study highlighted the differences and the
similarities in the beliefs of elected sheriffs and appointed police chiefs nationwide. Sheriffs
tend to be more in favor of consolidation rather than the MJTF, whereas Police Chiefs tend to
favor the MJTF approach. The reasoning for the difference appears to be the fear of losing
power on the part of the police chiefs versus the amassing of power on the part of the sheriffs.
New Orleans has a unique local primary law enforcement structure that is anything but clear
when it comes to determining who the chief law enforcement officer in the jurisdiction is.
Additionally, because of the that lack of clarity every agency has its own dispatchers and
dispatch system which results in a lack of coordination that likely has a negative effect on local
law enforcements efforts in the community. This study determined total consolidation of all
affected agencies would not be politically viable nor would it likely result in having a significant
positive impact on reducing the violent crime rate or the percentage of residents who believe
crime is the most important factor facing New Orleans.
While there are seventeen local primary law enforcement agencies operating in New
Orleans, each has its own independent mission; however, the main mission of every local
primary law enforcement agency is to protect and serve the public. This study was able to
identify three areas in local primary law enforcement that would likely benefit from
increased collaboration and enhance the local primary law enforcement agencies ability to
protect and serve the public. Communications was the area respondents believed would
51
benefit the most overall from increased collaboration. The responses indicated the crime
lab would benefit from economies of scale because of the high cost of equipment and
training. Respondents seemed to agree that the narcotics division would benefit minimally,
if at all from increased collaboration and the only area of possible improvement was case
clearance rates.
Communications
In all five categories surveyed, neither sheriffs nor police chiefs thought a consolidated
communications center would have a negative effect on the local primary law enforcement
community. Most importantly, both sheriffs and police chiefs agreed a single communications
center would significantly increase officer safety. As an added advantage a single
communications center would also likely result in reduced response times overall. The likely
positive effect on officer safety and response time creates an opportunity for the champions in
the local primary law enforcement community that represent officers on the street to unite with
the champions of neighborhood groups for a positive initiative during a time when tensions are
high between law enforcement and the public in New Orleans.
The advantages of consolidating communications under the umbrella of the Orleans Parish
911 communications district are numerous. Some advantages will likely be evident almost
immediately; such as increased officer safety and reduced response times. Some long term
advantages might be a single records clearing house for all agencies rather than the current
system which often times results in university police departments and the NOPD having duplicate
records. Likewise, another possibility in the future is the creation of one item number system
housed and controlled by the 911 communications center rather than the current system
52
controlled by the NOPD.
One way to create a unified 911 communications center for New Orleans is through the
use of newer technologies such as a web based dispatch system utilizing a secure internet cloud
that 911 call takers and police dispatchers would input all pertinent call information into.
Through a combined effort organized by the Orleans Parish 911 Communications District
financial resources could be pooled to purchase the necessary equipment, including handheld
two way radios for agencies that do not currently have systems that are compatible with the
current radio system utilized by NOPD which would correct any inter-operability problems. An
added advantage would be the ability to apply for homeland security grants and research grants
to test for increased effectiveness.
Crime Lab/Crime Scene Investigations
The respondents identified the crime lab as the area likely to benefit the most from
economies of scale. The NOPD currently provides all crime lab services as well as other various
services on an as needed basis for local primary law enforcement in New Orleans and is not
directly compensated for the cost of those services. New Orleans also has numerous universities
located inside the city limits that benefit from those services, which creates a prime opportunity
to further increase collaboration in the form of a MJTF that would mutually benefit the NOPD and
participating universities.
The NOPD and the Orleans Parish Coroner should begin to utilize the resources of the local
universities that provide educational training in the areas of DNA testing, chemical structure
testing of narcotics, and identification of pharmaceutical drugs, photo development, computer
forensics, image enhancement, and medical forensic services. Many of the universities already
53
have the equipment, supplies, and experts on staff to perform the necessary tasks. This form of
MJTF would benefit the NOPD and the coroner through reduced cost and manpower required to
operate the crime lab and coroner’s office.
The participating universities would benefit from being able to promote their graduates as
having both the theoretical background and the real world experience many employers look for.
The universities would also benefit from the positive image in the community created when
institutions of higher learning give back to the communities they are in. Finally, the universities
could utilize the partnerships, the community participation, and likely improved employment
prospects of students after graduation to increase student enrollment and possibly create new
programs of study.
Narcotics Investigations
Both sheriffs and police chiefs agreed that increased cooperation in the narcotics
investigation division would have little positive effect in any of the categories surveyed. All
respondents agreed that no form of increased collaboration would result in economies of
scale, mainly because narcotics investigations are labor intensive rather than technology
driven. Likewise, because narcotics officers typically do not respond to calls for service
increased collaboration would not result in reduced response times. In fact, because of
increased numbers of narcotics investigations response times might increase in some areas as a
result of more resources being allocated to narcotics investigations. The two areas of
narcotics investigations that sheriffs and police chiefs leaned towards agreeing increased
collaboration might have a positive effect was suspect apprehension and case clearance rates.
According to the interviews, the reason for this possibility is based on increased collaboration
54
resulting in increased sharing of intelligence information amongst the participating agencies.
This is an area that would benefit from a small MJTF operating for a trial period to determine
the benefits.
Recommendations to Gather Support
A three prong approach should be utilized to reform the current organization of local
primary law enforcement in New Orleans in two of the three areas on a small scale in the
beginning. One prong of the approach will be gathering support from the Police Association
of New Orleans, the individual Fraternal Order of Police chapters in New Orleans, and the
New Orleans Police and Justice Foundation. This is likely possible by emphasizing the
increased officer safety aspects of a unified communications center. The second prong will
be gathering support from the community through the emphasis of the data suggesting
response times to calls for service will be reduced. The third prong will be convincing the
mayor, NOPD superintendent, and university officials increased collaboration between the
NOPD and the other local primary law enforcement agencies will benefit everyone
involved, which can likely be achieved with the support of the New Orleans Police and
Justice Foundation, New Orleans Business Council, Chamber of Commerce, the various
neighborhood organizations, and local media. In addition to the local media I recommend
using social media outlets such as a webpage, Facebook, Twitter, Youtube, and a variety of
other social media outlets to champion the effort to increase cooperation amongst New
Orleans local primary law enforcement agencies.
Recommendations for Communications
In order to gain support from the smaller primary law enforcement agencies in New
55
Orleans I would not recommend consolidating the police dispatchers. Instead, I recommend
using new technology to link the current dispatchers for two or three of the agencies that
do not currently have a police dispatcher in the 911 center. This would likely increase in
officer safety and reduce response times to call for service while at the same time maintaining
the independence and feel of connectedness to the community for the smaller agencies,
which is sometimes reduced or absent thru the use of a centralized location.
Recommendations for Crime Lab
As the national push to reduce federal spending continues it is likely federal subsidies will
be either eliminated or reduced in many areas. These reductions will inevitably affect state and
local government, as well as, private universities. The governmental agencies and the private
universities still have an opportunity to receive some federal funding for criminal justice and
educational research programs that could offset some of the initial cost associated with creating
a new collaborative effort. If after the initial cost of establishing the collaborative effort, studies
determine the cost of collaboration in the crime lab does not increase effectiveness enough to
justify the added expenditure then the effort could be ended. However, because of the initial
cost of collaboration, the appropriate time to initiate a collaborative effort of this nature is when
outside sources of revenue are available. These outside sources are likely available for a short
period of time in New Orleans from FEMA, the U.S. Department of Justice, and other federal
resources.
Future areas of Study
Test trials for both increased collaboration in communications and crime lab should be
conducted using NOPD and two or three smaller agencies. Likewise, a test trial between NOPD
56
and at least one university should also be conducted for increased efficiency as a result of
collaboration for the crime lab. In order to obtain reliable data a timeline series study should
be conducted that gathers the pertinent data for a set period of time before implementation,
during implementation, and one year after implementation. If the data collected during the
timeline series study concludes that either trial period resulted in increased effectiveness or
efficiency the program should be expanded to include the other local primary law
enforcement agencies operating in New Orleans.
Furthermore, if either of these areas proves to increase effectiveness or efficiency
research should be conducted to determine if there are other areas for local primary law
enforcement agencies where increased cooperation could further increase either
effectiveness or efficiency. One area that was revealed in the interview process that would
also likely produce increased efficiency was initial and continued officer training. Although a
slow and lengthy process, it is possible to improve cooperation among local primary law
enforcement agencies in a way that provides the highest quality of service at an acceptable
cost to the taxpayers. As an added benefit for the taxpayers, they will no longer be
subsidizing private Universities that do not pay property tax and receive costly local primary
law enforcement services without direct compensation.
57
Appendix A
dEFINITIONS
Call for Service- Call from an individual requesting the police in response to any given situation.
Champion - A person who supports a cause and attempts to increase support for the cause.
Typically a person who has political clout amongst stakeholders.
Chief Law Enforcement Officer - The law enforcement officer who is ultimately the senior officer
in charge of any situation that occurs in a geographical area with overlapping jurisdiction.
Collaboration - A joint effort by multiple entities controlled by independent leaders, in which each
entity provides resources in order to achieve a single goal.
Consolidation - Merging of multiple entities controlled by independent leaders into one unified
entity under the control of one independent leader.
Contract Policing - A system of providing law enforcement services by one law enforcement
agency to another law enforcement agency through a contractual agreement.
Crime Clearance Rates – The percentage of case considered solved from the total number of
cases known.
Crime Lab – A division within a law enforcement agency that processes and collects evidence
from crime scenes. The division is also responsible for conducting scientific test on evidence such
as narcotics analysis, DNA, and ballistics.
Crime Rates – The total number of report crimes per 100,000 persons in a geographical area.
Economies of Scale - A theory that when a cost is spread over a larger population per capita cost
decreases. This theory does not take into account any cost associated with improved services.
58
Appendix A
Effective – a level of measurement used in determining how successful a specific action is in
accomplishing a goal.
Efficient - reducing the financial cost of providing a service.
Local Law Enforcement Executive - Sheriff, Police Chief, or other law enforcement agency head.
Multi-Joint Task Force - A common form of collaboration used in law enforcement.
Primary Law Enforcement Authority – The authority granted to a law enforcement agency to
conduct criminal investigations, enforce all criminal statutes, traffic statutes, conduct criminal
patrol, and respond to calls for service.
Response Time – The time that elapses from when a call for service is received and the first
officer arrives on the scene.
Stakeholder - A person who has a vested interest in the outcome of cause.
59
Appendix B
TEChNICAL AppENdIx
Telephone Survey #1
The first phone survey of ten Sheriffs and ten Police Chiefs was conducted over a thirty
day period to determine whether total consolidation or partial consolidation should be
attempted. The Sheriffs were chosen randomly from the National Sheriffs Association, excluding
Sheriffs who command agencies in excess of three hundred patrol deputies and have
concurrent jurisdiction with at least one municipal police department that employees at least
three hundred patrolman. Utilizing the National Sheriffs Association (NSA) database researchers
called member sheriffs who met the qualifications until ten sheriffs completed the telephone
survey. The ten police chiefs were chosen randomly using the International Association of
Chiefs of Police (IACP) database of police chiefs. However, because the IACP is an international
organization which includes police chiefs from outside the United States those departments
outside of the United States were excluded as well as police chiefs who manage a primary law
enforcement agency with no overlapping local jurisdictions, and those departments that
employee less than three hundred patrolman.
The first phone survey consisted of four questions Q1 thru Q4 (See Appendix C). Q1 thru
Q3 were closed ended questions designed to illicit a yes or no response from the respondent.
Responses to questions Q1, Q2, and Q3 were given a value of 1 for positive responses and 2 for
negative responses. Any respondent that answered Q3 in the positive was asked question 4
(Q4) which was designed as a nominal response closed ended question. The possible responses
to Q4 were consolidation which was given a value of 3, contract policing with a value of 2, and
60
Appendix B
Collaborative or MJTF with a value of 1.
The data collected in the first phone survey was sorted for department type in order to
determine if a significant difference exist between Sheriffs and Police Chiefs for each of the
four questions of the first phase survey. A one tailed Pearson correlation test with a
significance level of .05 was conducted for each of the four questions while controlling for
department type. The mean and mode for Q1, Q2, Q3, and Q4 was calculated for each
question and then controlled for department type. Afterwards the calculated means and
modes for each question were compared for any differences or similarities between the
department types for each question, as well as determining the degree of any differences. The
degree of the difference in the means of the departments was determined by subtracting the
total mean for the question from the department mean for the question. After calculating the
differences and removing any positive or negative indicators the department with the larger
distance from the overall mean was used to indicate which department type would likely have
stronger attitudes either towards or against increased local law enforcement cooperation
during phases two and three of the study. The overall means and the department means from
Q1 and Q2 were calculated for all of the respondents who answered in the affirmative to Q3.
The means were then compared to determine if either effectiveness or economics of scale
played a more significant role in a law enforcement leader’s attitude towards increased
cooperation by local law enforcement.
61
Appendix B
Interviews
The interview portion of the study was conducted by a single interviewer interviewing
four sheriffs, four mayors, and one police liaison officer over a thirty day time period. A single
interviewer was chosen for this phase to establish a more consistent rating of attitudes by the
interviewees. The sheriffs, mayors, and one police liaison officer were not chosen randomly,
but rather based on having experience in law enforcement consolidation or contract policing.
The four Sheriffs, four mayors, and one police liaison officer were chosen from areas that have
completed a consolidation or contract policing agreement. One sheriff, one mayor, and one
police liaison officer were chosen from a single area where the police department was the
larger agency. One sheriff and one mayor were chosen from a single area where the sheriff’s
department was the larger agency. Two sheriffs and two mayors were chosen based on extent
of experience with law enforcement consolidation or contract policing that were not from the
same area. The interviews were guided in a way that indicated which divisions within the
agency operated more effectively and efficiently as a result of the combined effort.
The data collected in the interview portion of the study was constructed using open
ended questions which would indicate the areas of operation where the interviewees had or
were currently operating a department at one of the three levels of law enforcement
cooperation identified in this study would benefit from a more collective effort by local law
enforcement. Interviewees’ were first asked to identify and describe the different areas of
operation that existed within their department. Interviewees were then asked a series of open
ended questions to indicate their attitudes towards the affects that increased law enforcement
62
Appendix B
cooperation has had on each of the self-identified areas of operations within their law
enforcement agencies. Interviewees were asked which areas of operations within their
department did not result in any significant differences in effectiveness or efficiency and why.
Interviewees were then asked which area of operation benefited the most from the new
organization of law enforcement services and why. The interviewer then inquired about which
area benefited the least from the reorganization and why. The interviewer recorded all
divisions that the interviewee identified with either a positive or negative response. The
intensity of the interviewees’ response was also recorded using a nominal scale of extreme,
strong, or weak. Interviewers also recorded the reasons stated for the interviewees’ belief and
intensity of the belief.
The first step in analyzing the interviews was to determine which divisions the sheriffs,
mayors, and the police liaison officer identified as receiving the most benefit from either
consolidation or contract policing. In order to determine which divisions benefited most according
to the interviewees a two-step process was utilized. First, the four divisions that received the most
positive responses from the interviewees for increased effectiveness or efficiency were isolated
from the other divisions. Afterwards, the intensity of the responses and the stated reasons for the
belief and intensity were then examined for commonality. The three divisions with the overall
strongest positive responses were compared to the three divisions identified as most likely to
result in positive changes. Finally, the most common reasons for the most intense responses were
determined in order to formulate the questions to be utilized in the second phone survey
63
Appendix B
Telephone Survey #2
The second phone survey of twenty five sheriffs and twenty five police chiefs was
conducted over a ninety day time period. The sheriffs and the police chiefs that participated in
this phone survey were chosen in the same manner as in the first phone survey with the
additional condition that no sheriff or police chief who participated in the first phone survey or
interview portion of the study was permitted to participate in the second phone survey. The
reason for the exclusion was to reduce to possibility that responses in the second phone survey
were not influenced by survey questions in the first phone survey or the interviews. Survey
questions for each identified division were categorized using a standard five point ordinal
scales with categories of strongly agree to strongly disagree including a neutral category. Each
identified division was evaluated on response time to calls for service, case clearance rates,
officer safety, apprehending suspects, and cost effectiveness. Additionally, each respondent
was asked if they would support either total or partial consolidation, contract policing, or a
collaborative effort or oppose any such efforts. The data obtained in this phase will be utilized
to determine if a consensus exist amongst law enforcement leaders regarding either
effectiveness, efficiency, or both for divisions identified for possible consolidation during phase
two.
The data collected in phase three was broken into four sections on the survey. The
first three sections of the survey focused on the three areas of operation that were identified
during the interviews as most likely to result in improvements which included
communications, crime scene investigations/Crime lab, and narcotics investigations.
64
Appendix B
Each of these sections was comprised of five close ended likert scale style questions to test
attitudes in areas the literature review and interviews revealed as a possible factor for either
support or opposition to reorganization of local law enforcement agencies with primary
authority operating with overlapping geographical jurisdiction. The five areas questioned were
response time, case clearance rates, officer safety, apprehension of suspects, and economics of
scale. Possible responses for each question were strongly agree which was coded as 5, agree 4,
no affect 3, disagree 2, and strongly disagree 1. The fourth section was comprised of six
questions to test overall attitudes of the respondents. The first five questions in section 4 (Q15-
Q20) were designed the same as the previous three sections and would test the same five areas
that were tested in the first three sections of the survey. The sixth question in section 4 (Q21)
was a nominal style closed ended question to determine which form of local law enforcement
reorganization law enforcement executives would support most, if any. The possible nominal
responses in the final question were given a numerical value with consolidation having a value
of 4, contract policing 3, collaborative effort or MJTF 2, and no reorganization a value of 1.
Phase three data was tested for reliability using Cronbach’s alpha model to determine
how closely the questions in the survey were related to one another. Each of the questions
that were included in the second phone survey were then individually tested using a paired
samples T-Test with a level of 90% confidence level to determine if a statistically significant
difference existed between sheriffs and police chiefs in each of the twenty one questions. The
mean response was then calculated for each question in each subcategory and the mean
65
Appendix B
response of sheriffs and police chiefs for each question. Questions with a mean of 3.51 and
above were considered to have a positive response consensus towards increased local law
enforcement cooperation. Questions with a mean from 3.50 to 2.50 were considered to have
neutral response consensus towards increased local law enforcement cooperation. Questions
with a mean of 2.49 and below were considered to have negative responses consensus towards
increased local law enforcement cooperation.
Q 21 was used to determine the level of support each of the possible responses
had amongst all of the respondents in phone survey 2 as well as any differences that existed
between Sheriffs and Police Chiefs. In order to determine the level of support the mode in Q21
was determined for all respondents, sheriffs, and police chiefs. Additionally, the mean for Q21
was also determined for all respondents, sheriffs, and police chiefs. The response to Q21 which
was chosen by the respondents the least was also determined for all respondents, Sheriffs, and
Police Chiefs. Q21 responses were compared to responses in the divisions; communications,
crime lab, and narcotics investigations. Responses to similar questions in each division were
grouped and then tested using Cronbach’s formula to determine if a relationship existed
between the grouped responses and responses to Q21.
66
Telephone Survey #1
***Read to respondents prior to questioning**
Appendix C
This is a survey of law enforcement executives to determine experiences,
beliefs, and attitudes concerning law enforcement consolidation, contract policing,
and collaborative efforts in geographical areas that have local law enforcement
agencies with concurrent jurisdiction.
1.) In geographical areas that have two or more local law enforcement agencies with
concurrent jurisdiction would consolidation increase the effectiveness of the affected
agencies? Yes – No
2.) In geographical areas that have two or more local law enforcement agencies with
concurrent jurisdiction would consolidation result in economics of scale for the
affected agencies? Yes - No
3.) If your agency had concurrent jurisdiction with another local law enforcement agency
would you consider either consolidation, contract policing, or a collaborative effort
with the other agency or agencies? Yes or No
4.) If yes to Q3 : Which approaches would you support?
Consolidation Contract Collaborative
67
Appendix C
TELEphONE SURVEY #1 Responses
Dept ID
Dept Type
Q1
Q2
Q3
Q4
1 1 2 2 1 3
2 1 2 2 1 1
3 1 1 2 1 1
4 1 2 2 1 1
5 1 1 1 1 1
6 1 1 2 2
7 1 2 2 1 1
8 1 1 1 1 2
9 1 1 1 1 1
10 1 1 2 1 3
11 2 1 1 1 3
12 2 1 1 1 3
13 2 1 1 1 2
14 2 1 1 1 2
15 2 1 1 1 1
16 2 2 1 1 3
17 2 1 1 1 1
18 2 1 2 1 2
19 2 1 1 1 3
20 2 2 1 1 3
68
Appendix C
Telephone Survey #1
Question #1
In geographical areas that have two or more local law enforcement agencies with
concurrent jurisdiction would consolidation increase the effectiveness of the affected
agencies?
Overall
Yes No
30%
70%
Sheriff's
Yes No
20%
80%
Police Chiefs
Yes No
40%
60%
N=20
N=10
N=10
69
Appendix C
Question #2
In geographical areas that have two or more local law enforcement agencies
with concurrent jurisdiction would consolidation result in economics of scale for
the affected agencies?
Overall
Yes No
40%
60%
Sheriff's
Yes No
10%
90%
Police Chiefs
Yes No
70%
30%
N=20
N=10
N=10
70
Appendix C
Question #3
If your agency had concurrent jurisdiction with another local law enforcement
agency would you consider either consolidation, contract policing, or a collaborative effort
with the other agency or agencies? Yes or No
Overall
Yes No
5%
95%
Sheriff's
Yes No
0%
100%
Police Chiefs
Yes No
10%
90%
N=20
N=10
N=10
71
Appendix C
Question #4:
Which approaches would you support?
Consolidation -1 Contract -2 Collaborative -3
Overall
1 2 3
42% 32%
26%
Sheriff's
1 2 3
20%
20%
60%
Police Chiefs
1 2 3
0%
33%
67%
N=20
N=10
N=10
72
Appendix D
Interview Questions
1.) What is the current relationship between the Sheriff are Office and the city?
Departments consolidated-Contract services agreement- other
2.) Why this type of relationship as opposed to the other common forms collaboration used
in law enforcement?
3.) What were the contributing factors that led to the combined effort? Efficiency-
economics- other
4.) How many times was the formation of the new collaborative effort attempted before it
was successfully completed?
5.) What was the major contributing factor to its final realization?
6.) What political obstacles did you expect?
7.) What political obstacles did you have?
8.) What was the biggest political obstacle?
9.) What legal obstacles did you have?
10.) What was the toughest legal obstacle?
11.) Does the Sheriff’s Office receive tax revenues for criminal patrol and related
activities from inside municipal limits?
12.) Does this include all municipalities?
13.) Does the Sheriff’s Office provide support services to municipalities when
requested?
14.) Is the Sheriff’s Office compensated for the services it provides to municipalities?
73
Appendix D
15.) Has the collaborative effort had an effect on response time?
If so, has it
Improved considerably – Improved Slightly- remained the same – Slightly worse-
considerably worse
Why?
16.) Has there been an effect on case clearance rates?
Improved considerably – Improved Slightly- remained the same – Slightly worse-
considerably worse
Why?
17.) Has it affected officer safety?
Improved considerably – Improved slightly- remained the same – Slightly worse-
considerably worse
Why?
74
Appendix E
Telephone Survey #2
***Read to respondents prior to questioning**
This is a survey of law enforcement executives to determine attitudes concerning
law enforcement consolidation, contract policing, and collaborative efforts in the areas of
communications, crime lab services, and narcotics investigations.
Area One
**Communications includes 911 call takers, police dispatchers, and communication
equipment maintenance.
1.) A single communications center for all involved agencies would reduce response time to
calls for service?
Strongly agree Agree No affect Disagree Strongly Disagree
2.) A single communications center for all involved agencies would increase case clearance
rates?
Strongly agree Agree No affect Disagree Strongly Disagree
3.) A single communications center for all involved agencies would increase officer safety?
Strongly agree Agree No affect Disagree Strongly Disagree
4.) A single communications center for all involved agencies would increase the number of
suspects apprehended?
Strongly agree Agree No affect Disagree Strongly Disagree
5.) A single communications center for all involved agencies would result in economics of
scale?
Strongly agree Agree No affect Disagree Strongly Disagree
75
Appendix E
Area Two
**Crime Lab services includes Crime processing personnel, crime lab
technicians, crime lab equipment and equipment maintenance.
6.) A crime lab for all involved agencies would reduce response time to calls for
service?
Strongly agree Agree No affect Disagree Strongly Disagree
7.) A single crime lab for all involved agencies would increase case clearance rates?
Strongly agree Agree No affect Disagree Strongly Disagree
8.) A single crime lab for all involved agencies would increase officer safety?
Strongly agree Agree No affect Disagree Strongly Disagree
9.) A single crime lab for all involved agencies would increase the number of
suspects apprehended?
Strongly agree Agree No affect Disagree Strongly Disagree
10.) A single crime lab for all involved agencies would result in economics of
scale?
Strongly agree Agree No affect Disagree Strongly Disagree
76
Appendix E
Area Three
**Narcotics Investigations includes all officers whose primary duties is
narcotics investigation and the equipment and supplies commonly used in
narcotics investigations by officers whose primary duty is narcotics investigations .
11.) A single narcotics division for all involved agencies would reduce
response time to calls for service?
Strongly agree Agree No affect Disagree Strongly Disagree
12.) A single narcotics division for all involved agencies would increase case
clearance rates?
Strongly agree Agree No affect Disagree Strongly Disagree
13.) A single narcotics division for all involved agencies would increase officer
safety?
Strongly agree Agree No affect Disagree Strongly Disagree
14.) A single narcotics division for all involved agencies would increase the
number of suspects apprehended?
Strongly agree Agree No affect Disagree Strongly Disagree
15.) A single narcotics division for all involved agencies would result in
economics of scale?
Strongly agree Agree No affect Disagree Strongly Disagree
77
Appendix E
Area Four
**This section will be used to determine overall attitudes concerning law
enforcement consolidation, contract policing, and collaborative efforts by law
enforcement.
16.) A unified effort by all involved agencies would reduce response time to
calls for service?
Strongly agree Agree No affect Disagree Strongly Disagree
17.) A unified effort by all involved agencies would increase case clearance
rates?
Strongly agree Agree No affect Disagree Strongly Disagree
18.) A unified effort by all involved agencies would increase officer safety?
Strongly agree Agree No affect Disagree Strongly Disagree
19.) A unified effort by all involved agencies would increase the number of
suspects apprehended?
Strongly agree Agree No affect Disagree Strongly Disagree
20.) A unified effort by all involved agencies would result in economics of
scale?
Strongly agree Agree No affect Disagree Strongly Disagree
21.) Would you support either a partial or total
Consolidation contract policing collaborative effort None
Dept ID Dept Type Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20 Q21
31 1 2 3 5 3 5 3 3 3 3 5 1 3 3 5 3 4 3 5 3 1 2
32 1 3 3 5 3 4 3 3 3 3 4 1 3 3 4 3 2 3 5 3 3 2
33 1 3 3 4 3 5 3 3 3 5 5 1 3 3 4 3 3 3 5 2 2 2
34 1 5 4 5 3 5 3 3 3 5 5 1 3 3 4 3 2 3 5 2 3 2
35 1 3 3 4 3 5 3 4 3 2 5 1 3 3 3 3 2 3 5 1 4 2
36 1 5 4 5 3 4 3 3 3 2 5 2 4 3 3 3 1 3 4 3 3 2
37 1 3 2 4 4 4 3 3 3 1 5 1 4 3 4 3 2 2 5 4 2 3
38 1 2 3 3 3 4 3 4 3 1 5 1 4 3 4 3 1 2 5 2 1 2
39 1 5 2 5 3 2 3 3 3 1 5 2 3 3 4 3 1 1 5 3 3 2
40 1 3 3 5 3 4 3 5 3 2 5 1 2 3 4 3 3 1 4 4 3 3
41 1 2 2 3 3 4 3 5 3 2 5 3 3 3 4 3 2 1 5 3 3 2
42 1 5 3 3 4 4 3 3 3 2 4 2 4 3 5 3 3 1 5 2 3 2
43 1 5 3 5 4 3 3 2 3 2 4 1 3 3 5 3 3 2 5 4 2 2
44 1 4 5 5 3 2 3 1 3 1 4 1 3 3 5 3 1 1 3 3 4 2
45 1 5 5 4 5 4 3 3 3 1 3 1 3 3 3 3 2 1 3 1 3 2
46 1 5 4 4 5 4 3 3 3 2 4 1 4 3 3 2 1 1 3 2 3 2
47 1 4 1 4 5 4 3 3 3 1 4 1 4 3 2 3 1 1 5 2 3 2
48 1 3 3 5 3 3 3 3 3 2 3 1 4 3 5 3 1 1 5 2 3 2
49 1 3 1 3 3 3 3 2 3 1 3 1 3 3 5 3 1 2 5 1 2 2
50 1 2 1 3 4 3 3 3 3 1 3 1 4 3 5 4 1 2 5 2 2 2
51 1 5 4 3 4 3 3 2 3 3 5 1 3 4 5 3 2 2 5 3 2 2
52 1 4 4 3 5 4 3 2 3 3 5 2 4 3 2 3 2 2 5 3 1 2
53 1 4 5 3 5 4 3 2 3 3 5 3 5 3 2 3 3 3 5 3 2 2
54 1 3 5 5 5 4 3 1 3 2 5 1 5 3 2 3 5 5 4 2 3 2
55 1 5 3 4 5 4 3 3 3 4 5 1 4 3 4 3 5 5 5 4 5 2
56 2 5 5 5 5 2 3 3 3 5 5 1 4 3 5 3 5 4 5 4 5 4
57 2 5 5 5 5 4 3 3 3 5 3 1 3 2 5 3 5 4 5 4 5 3
58 2 5 5 5 5 4 3 3 3 3 5 1 5 3 5 2 4 3 5 4 5 3
59 2 5 5 5 5 3 3 3 3 2 5 1 5 3 5 3 4 2 5 4 4 4
60 2 4 5 5 5 3 3 3 3 1 5 1 5 3 4 3 3 2 5 5 4 3
61 2 3 4 5 5 5 3 3 3 2 5 1 4 3 4 3 4 2 5 3 3 3
62
2
3
3
4
5
5
3
3
3
1
5
1
4
3
4
4
4
2
5
4
5
4
Phone Survey #2 Responses
Appendix E
Dept ID Dept Type Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18 Q19 Q20 Q21
63 2 4 4 5 4 2 3 3 3 2 5 2 3 3 4 3 4 2 5 4 3 3
64 2 5 3 5 3 3 3 3 3 1 5 2 3 2 2 3 3 3 5 3 3 4
65 2 2 2 5 3 3 3 4 3 2 5 2 3 3 2 3 3 3 4 2 3 4
66 2 5 5 5 5 4 3 3 3 2 5 1 5 3 3 3 2 4 4 1 4 3
67 2 4 5 4 5 4 3 2 3 2 4 1 5 2 3 2 2 4 4 1 4 3
68 2 4 4 5 4 4 3 2 3 3 4 1 5 3 2 2 2 5 3 1 4 3
69 2 3 5 4 3 4 3 1 3 3 3 1 4 3 3 3 1 5 5 3 5 3
70 2 3 3 3 5 4 3 1 3 5 5 1 5 2 1 3 4 4 5 3 5 4
71 2 4 4 5 5 5 3 1 3 3 5 1 5 4 4 3 5 4 5 5 5 4
72 2 5 4 5 4 5 3 1 3 3 5 3 4 3 4 3 5 4 5 5 5 4
73 2 5 4 5 4 3 3 2 3 2 5 1 5 2 4 4 5 4 5 5 4 4
74 2 5 3 5 4 5 3 3 3 2 5 1 4 2 4 4 5 3 5 4 3 4
75 2 4 3 3 4 5 3 3 3 1 5 1 3 4 5 5 4 3 5 4 3 2
76 2 3 5 3 3 2 3 3 3 1 5 1 4 4 5 3 4 4 3 4 2 2
77 2 4 4 5 4 3 3 3 3 1 5 1 4 3 5 2 5 4 5 4 1 2
78 2 2 1 4 4 5 3 2 3 2 3 2 4 3 4 2 3 3 5 3 5 4
79 2 2 3 4 4 5 3 2 3 3 4 1 5 3 5 3 5 4 5 3 4 4
80 2 5 4 4 4 5 3 2 3 3 5 3 5 3 4 3 5 4 4 4 4 3
Phone Survey #2 Responses Contd.
Appendix E
Appendix E Table 4-7
Communications
Economies of Scale
Suspects Apprehended
Officer Safety
Case Clearance Rates
Police Chiefs
Sheriffs
Response Time
0 0.5 1 1.5 2
Crime Lab
Economies of Scale
Suspects Apprehended
Officer Safety
Case Clearance Rates
Police Chiefs
Sheriffs
Response Time
-1.5 -1 -0.5 0 0.5 1 1.5 2
Appendix E
Narcotics
Economies of Scale
Suspects Apprehended
Officer Safety
Case Clearance Rates
Police Chiefs
Sheriffs
Response Time
-1.5 -1 -0.5 0 0.5 1 1.5
Overall
Economies of Scale
Suspects Apprehended
Officer Safety
Case Clearance Rates
Police Chiefs
Sheriffs
Response Time
-1 -0.5 0 0.5 1 1.5 2
Appendix F
STATISTICAL dATA
Phone Survey #1
Police Chiefs
Q1
Q2
Q3
Q4
Q1 Pearson Correlation
Sig. (2-tailed)
N
1
.535
-.272
-.060
.111
.447
.879
10
10
10
9
Q2 Pearson Correlation
Sig. (2-tailed)
N
.535
1
.218
.189
.111
.545
.626
10
10
10
9
Q3 Pearson Correlation
Sig. (2-tailed)
N
-.272
.218
1 .a
.447
.545
.000
10
10
10
9
Q4 Pearson Correlation
Sig. (2-tailed)
N
-.060
.189 .a
1
.879
.626
.000
9
9
9
9
a. Cannot be computed because at least one of the variables is constant.
Sheriff’s
Q1
Q2
Q3
Q4
Q1 Pearson Correlation
Sig. (2-tailed)
N
1
-.167 .a
.448
.645
.
.194
10
10
10
10
Q2 Pearson Correlation
Sig. (2-tailed)
N
-.167
1 .a
-.128
.645
.
.724
10
10
10
10
Q3 Pearson Correlation
Sig. (2-tailed)
N
.a
.a
.a
.a
.
.
.
10
10
10
10
Q4 Pearson Correlation
Sig. (2-tailed)
N
.448
-.128 .a
1
.194
.724
.
10
10
10
10
a. Cannot be computed because at least one of the variables is constant.
N
%
Cases Valid
Excludeda
Total
50
83.3
10
16.7
60
100.0
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
.533
.531
6
Phone Survey #2 Appendix F
Case Processing Summary Reliability Statistics
Cronbach's
Alpha
N of Items
.700
21
a. Listwise deletion based on all variables in the
procedure.
Question 21
Communications
Crime Lab
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
.068
.123
4
Narcotics Investigations
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items
N of Items
-.133
-.121
6
Appendix F
Paired Samples Correlations T-Test 90% Confidence
N
Correlation
Sig.
Pair 1 Dept type & Q1
Pair 2 Dept type & Q2
Pair 3 Dept type & Q3
Pair 4 Dept type & Q4
Pair 5 Dept type & Q5
Pair 6 Dept type & Q6
Pair 7 Dept type & Q7
Pair 8 Dept type & Q8
Pair 9 Dept type & Q9
Pair 10 Dept type & Q10
Pair 11 Dept type & Q11
Pair 12 Dept type & Q12
Pair 13 Dept type & Q13
Pair 14 Dept type & Q14
Pair 15 Dept type & Q15
Pair 16 Dept type & Q16
Pair 17 Dept type & Q17
Pair 18 Dept type & Q18
Pair 19 Dept type & Q19
Pair 20 Dept type & Q20
Pair 21 Dept type & Q21
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
50
.111
.320
.273
.311
.043
.
-.221
.
.084
.138
.000
.441
-.180
.000
.000
.582
.526
.031
.404
.541
.775
.444
.023
.055
.028
.765
.
.123
.
.561
.341
1.000
.001
.212
1.000
1.000
.000
.000
.832
.004
.000
.000
Appendix G
LISTINg OF LAW ENFORCEMENT AgENCIES IN ORLEANS pARISh
AFFECTEd
New Orleans Police Department Orleans Parish Sheriff
1st City Court Constable 2nd City Court Constable
New Orleans Harbor Police Crescent City Connection Police
Orleans Parish Levee District Police University of New Orleans Police
Medical Center of Louisiana Hospital Police City Park Police
Tulane University Police Loyola University Police
Baptist Seminary Police Xavier University Police
Southern University of New Orleans Police Dillard University Police
Delgado Community College Police City Park Police
Housing Authority of New Orleans Police
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