Slide 1

Herzberg theory

Team Work:

Together every one achieves more

Team work is not a natural human function

Management role in enabling team work

Use of Quality circles

Training & Development:

Training enables employees in understanding;

- Objectives of the organization

- His role

- His responsibilities

- His authority

- Understanding the nature of job

Experienced recruits need more orientation

Training is not a one time activity

Recognition & Reward:

Recognition of achievement is important

Select a few best performers

Reward teams, rather than individual

Performance Appraisal:

Used for the development of employees

Each dept. head should prepare a action plan for each individual for whole year.

Performance of each employee should be reviewed on quarterly basis & reports submitted to mgnt.

Appraisals are used for several purposes as

Promotion

Granting of additional increments

Transfers

Training

Empowerment:

The process of displacing decision making downwards to the workforce, or lower levels of management, to enable them to use their skills more effectively and flexibly. The emphasis is often on better engagement with customers.