About the SpeakerTom Zidel, PresidentLean Hospitals

Maryland Patient Safety Center presents:

If you have any questions, please contact Lorie Catsos at 410-540-9210.

consulting company, which provides consulting, facilitation, and training exclusively to healthcare organizations. With more than 25 years of experience in Lean and Six Sigma implementation, Tom has guided many organizations on their Lean journey and has dedicated the last 18 years to working exclusively with healthcare organizations.

Tom has trained and/or mentored hundreds of healthcare professionals from many of our nation's leading hospitals, including Yale New Haven Health System, Johns Hopkins Hospital and Aurora Health Care, in the use of Lean and Six Sigma methods. Tom is a pioneer in Lean implementation in healthcare. His presentations and workshops are stimulating, energetic and functional. His unique approach to Lean implementation allows organizations to sustain their lean initiative by creating a Lean culture and systems thinking.

He is the author of A Lean Guide to Transforming Healthcare, and Rethinking Lean in Healthcare, a novel which deals with a hospital's struggle to secure and mantain financial stability.

Maryland Hospital AssociationPierson Conference Center 6820 Deerpath Road Elkridge, Maryland 21075

Registration and Breakfast beginning at 8:30 am

Six Sigma Green Belt Certicication

December 10-14, 2018 • 9:00 am – 4:00 pmProgram OverviewSix Sigma is a customer-focused, data-driven,

Program OverviewSix Sigma is a customer-focused, data-driven, process improvement method. Six Sigma stresses breakthrough improvement to achieve results. The Six Sigma Green Belt operates in support of and under the supervision of a Six Sigma Black Belt, and analyzes and solves quality problems as part of quality improvement projects. A Green Belt is an individual who has demonstrated knowledge of the Six Sigma tools and processes by initiating a management approved Green Belt Project, submitting a Project Charter, and successfully completing a certification exam. This education program prepares participants for Lean Hospitals’ Six Sigma Green Belt Certifica-tion. Participants will develop a sound technical foundation in Six Sigma tools, and will learn and apply the DMAIC (Define, Measure, Analyze, Improve and Control) improvement method. Each participant will develop an improvement project that demonstrates understanding of the Six Sigma tools. Participants will complete the coursework, project, and exam necessary for Green Belt Certification.

To register, please visit MarylandPatientSafety.org

Program Fee: Non-members: $1700 Maryland Patient Safety Center members: $850 Tom Zidel is the president of Lean Hospitals, a

Tom has earned the prestigious Shingo Research and Professional Publication Award for his book Lean Done Right, which is also an Axiom Business Book Awards silver medal winner in the category ofoperations management.

Instructions for ClassParticipants must bring a laptop computer with a Microsoft operating system and Microsoft Office to the program. Minitab must also be available on the laptop. If your organization does not own Minitab, a 30-day trial version is available at: http://it.minitab.com/en-us/products/minitab/free-trial.aspx Be sure to download the trial version NOT MORE than one week prior to the program dates.

CONTINUING EDUCATIONQuality Professionals: This program has been approved by the National Association for Healthcare Quality for 35 CPHQ continuing education credits.