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Mary J. Owens (404) 759-6769 or [email protected]
CLERICALOver 15+ years in the Data Entry and Billing DepartmentStrong organizational, planning and communication skillDependable, can be counted on to get the job doneAbility to interact with customers to provide information in response to inquiries about
products and services and to handle and resolve complaints
AREAS OF STRENGTHTeam-player People-Oriented Detail-oriented Problem solvingExcellent Customer Service Microsoft WordIntermediate ExcelInternetEXPERIENCEExperience Works Program, Jonesboro, GA UniqueMindsInc,Org Office Clerk
Answer phone, research for grant information to write grants, filing, letter writing and fund raising projects.
Experience Works Program, Jonesboro, GA Clayton county Family Care Office Clerk Answer phone and make appointment for clients Help clients fill out paperwork and key their information into system
The Coca-Cola Company, Atlanta, GA Accounting Assistant Operated computer to input and retrieve data Ensure invoices are approved within company guidelines Checked the accuracy of figures, calculations, and postings pertaining to b
transactions recorded Coded documents according to company procedures. Reconciled or noted and report discrepancies found in records Processed online document orders and special requests Provided information to suppliers Tracked and updated customer accounts Maintained filing, answering phone and correspondences Validated and processed manual invoices Organized, planned and prioritized work Established and maintained good customer relationship with clients, customer and co-
workers
EDUCATIONAL BACKGROUND Opportunity Industrial Center, Atlanta, GA Word Processing Atlanta Metropolitan College, Atlanta GA Business Classes