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Mary J. Owens (404) 759-6769 or [email protected] CLERICAL Over 15+ years in the Data Entry and Billing Department Strong organizational, planning and communication skill Dependable, can be counted on to get the job done Ability to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints AREAS OF STRENGTH Team-player People-Oriented Detail-oriented Problem solving Excellent Customer Service Microsoft Word Intermediate Excel Internet EXPERIENCE Experience Works Program, Jonesboro, GA UniqueMindsInc,Org Office Clerk Answer phone, research for grant information to write grants, filing, letter writing and fund raising projects. Experience Works Program, Jonesboro, GA Clayton county Family Care Office Clerk Answer phone and make appointment for clients Help clients fill out paperwork and key their information into system The Coca-Cola Company, Atlanta, GA Accounting Assistant Operated computer to input and retrieve data Ensure invoices are approved within company guidelines Checked the accuracy of figures, calculations, and postings pertaining to b transactions recorded Coded documents according to company procedures. Reconciled or noted and report discrepancies found in records Processed online document orders and special requests Provided information to suppliers Tracked and updated customer accounts Maintained filing, answering phone and correspondences Validated and processed manual invoices Organized, planned and prioritized work

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Mary J. Owens (404) 759-6769 or [email protected]

CLERICALOver 15+ years in the Data Entry and Billing DepartmentStrong organizational, planning and communication skillDependable, can be counted on to get the job doneAbility to interact with customers to provide information in response to inquiries about

products and services and to handle and resolve complaints

AREAS OF STRENGTHTeam-player People-Oriented Detail-oriented Problem solvingExcellent Customer Service Microsoft WordIntermediate ExcelInternetEXPERIENCEExperience Works Program, Jonesboro, GA UniqueMindsInc,Org Office Clerk

Answer phone, research for grant information to write grants, filing, letter writing and fund raising projects.

Experience Works Program, Jonesboro, GA Clayton county Family Care Office Clerk Answer phone and make appointment for clients Help clients fill out paperwork and key their information into system

The Coca-Cola Company, Atlanta, GA Accounting Assistant Operated computer to input and retrieve data Ensure invoices are approved within company guidelines Checked the accuracy of figures, calculations, and postings pertaining to b

transactions recorded Coded documents according to company procedures. Reconciled or noted and report discrepancies found in records Processed online document orders and special requests Provided information to suppliers Tracked and updated customer accounts Maintained filing, answering phone and correspondences Validated and processed manual invoices Organized, planned and prioritized work Established and maintained good customer relationship with clients, customer and co-

workers

EDUCATIONAL BACKGROUND Opportunity Industrial Center, Atlanta, GA Word Processing Atlanta Metropolitan College, Atlanta GA Business Classes

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