Martlets Hospice Annual Review 2012 2013

Annual Review 2012-2013

Contents

About us ....................................................02Vision............................................................03Welcome..................................................04Services 2012-2013 ........................06People..........................................................1 1.

Achievements 2012-2013 .........14Goals 2013-2014................................16Financials 2012-2013 .....................18Financials 2013-2014 ....................20Thanks .........................................................21.

About us

The Martlets Hospice is a registered charity working in and aroundBrighton & Hove. We support people who are affected by terminal illness.We help them and their loved ones make the most of the precious timethey have left together. And we do everything we can so that they can diepeacefully, with dignity, in a warm and caring environment.

Our services are all free.

We care for over 1,000 people every year.

Since 1997, we’ve helped over 24,000local people.

It costs £4.6 million a year to run the Hospice.

We receive less than a third of our fundingfrom the NHS.

We raise nearly £3.2 million from our localcommunity each year.

The first modernhospice was foundedin the UK in 1967.

Since then,1 in 3 people havebeen touched byhospice care.

(Source: Help the Hospices)

Vision

We believe that each and every person isentitled to a good and dignified death.

To achieve this we will:

provide the best possible care to those dying in our community

support patient choice, dignity and independence in all we do

raise as much money as possible to help as many people as we can

make the most of the donations we receive so that our donors feelwe are a charity that deserves their support.

Colette, Ella and Gabriel “The Martlets means so much to us

as a family. When Johnny became

very ill with cancer, he went into the

Martlets for a few days when he

needed an abdominal drain to help

him be more comfortable. His and

our wish was for him to spend the

end of his life with us. Thanks to the

incredible support we received

from Hospice at Home and staff on

the ward he was able to die at home.

“All the staff brought comfort,

laughter, wisdom and a sense of

normality into our home at such a

difficult time. The Martlets have

continued to support us in our grief

following his death through the

counselling service. The kids and I

are doing as well as I think we

possibly could after the death of

someone we loved with all our

hearts. I honestly don’t think we

could have coped so well without

your support through it all.”

The Martlets Hospice Annual Review 2012-2013 | page 03

our stories

Welcome

A very warm welcome to our annual review.

It’s so pleasing to be able to share news of progress and optimism withyou after our last two very challenging years.

I am delighted to report that our aspiration to help more people hasbeen boosted by a number of service developments over the lastyear. We have created a new Palliative Care Partnership with theSussex Community NHS Trust including a 24-hour telephone advice,support and referral service for people with end of life care needs.Since its launch in April 2013, the telephone service has responded toa huge number of calls and is impacting positively on our beneficiaries.

We were awarded a £367,860 grant by NHS England to improve ourfacilities and deliver the Renaissance Project. Work is about to beginon building a new main entrance and the Martlets Therapeutic Suitewith a café which will be the new home for our growing out-patientservices. When the new facility opens in Spring 2014, the range ofservices will include complementary therapies, a rehabilitation clinic,support groups, clinical advice and spiritual support. Harnessing theskills and experience of local people as volunteers has been the key todriving many of these developments forward.

page 04 | The Martlets Hospice Annual Review 2012-2013

Caroline LowerChief Executive

In April 2013, we said goodbye to a very special volunteer. RogerFrench retired as Hospice Chairman after nearly nine years ofexceptional service. Roger brought passion and commercialexpertise to his work with us and he is sorely missed. We wish him ahappy and long retirement.

Our search for a new chairman brought Michael Edwards to theHospice in September 2013. Michael comes to us with a wealth ofbusiness experience and long involvement in the life of our city. It is apleasure to welcome him to the Martlets.

I am pleased to report that our finances have improved in the last year.Our prudent approach to spending, expansion in our trading activitiesand growth in fundraising income helped us to achieve a £212,587operating surplus at 31 March 2013. Our performance so far this yearremains good and I am cautiously optimistic that we will meet ourtarget for another small operating surplus by year end. Be assuredthat we continue to closely monitor our costs and to engage oursupporters at every opportunity to help us fund our work.

Our thanks are extended to our supporters who give us the funds andencouragement to make a difference. Please continue to support us.

Thank you.


Services 2012-2013

Our work in the community

We provide expert care to people with terminal illness, doingeverything we can so that they can die in a warm and caringenvironment. That might be at home, or in our hospice. We alsosupport their loved ones and their carers, both practically andemotionally, through these incredibly difficult times.


Caring Counts: How we’ve helped in the last year

Our In-Patient Unit

made it possible for 181 people to die in a caring environment

helped 82 patients to return home, their pain and symptomsmanaged by our expert team

provided physiotherapy to 104 patients

helped 92 patients remain as independent as possible throughoccupational therapy.

Our Hospice at Home Team

provided 431 patients with care for on average 17 days

made it possible for 174 people to die with dignity in their own homes

carried out 3,097 home visits

responded to 1,184 telephone calls, giving advice and assistance

gave 70 carers respite from their care duties with 1,691 respitevisits of between 2 and 12 hours.

Our Patient and Family Support Team

counselled 145 people through their bereavement

provided 999 individual counselling sessions to patients and theirloved ones

gave 209 patients or their families social work support in theHospice and at home

provided spiritual and practical support through our chaplain to 97patients and their families.


Gavin “About 3 years ago my gorgeous wife

and best friend Tor passed away

after a brave and courageous battle

with cancer. She was only 29. In the

last few weeks of her life Tor and I

moved into the Martlets Hospice.

The amazing staff (or little angels as

Tor called them) at the Martlets

enabled us to spend some quality

time together. Their compassion

and respect made the last weeks of

Tor's life full of dignity, laughter and

incomparable care. For myself and

Tor's family this is something we will

never forget and we will be eternally

grateful. It is because of this I have

tried to raise as much money as I can

for the Martlets in any way possible,

from hosting cake sales at my place

of work to getting sponsored to run

the Brighton Marathon.”

our stories

In-Patient Unit

Our 18-bed In-Patient Unit provides compassionate care 24 hours aday, every day. Apart from the expert nursing, symptom control andpain relief, patients can also take advantage of occupational therapy,physiotherapy and counselling sessions.

Although the majority of those we care for have cancer, two of ourbeds are for the continuing care of people with long-term chronicconditions, such as motor neurone disease. One bed is reserved forrespite care so that patients can be admitted to give their carer a break.

Besides the light, warm, welcoming interior of the Hospice, ourbeautifully landscaped gardens have been planted to induce a senseof wellbeing. They give our patients, their family and friends thebenefits of spending time in a peaceful, natural environment.

Of our in-patients, just under 40% will return home with theirsymptoms managed and their pain under control.

Who uses our In-Patient Unit?

A third of our patients are under 65 years old87% of our patients have cancerWe cared for 255 patients, and the averagelength of stay was 16 days.


Hospice at Home

Through our Hospice at Home service our palliative care nurses makeit possible for people who wish to die at home to spend the last daysof their life in a caring and familiar environment.

Our specialised nurses offer all forms of palliative care, working toimprove the patient’s quality of life, relieve distressing symptoms andease their pain. While the team’s expertise is in nursing, they also offermuch-needed support and peace of mind to loved ones and carersthrough this inevitably difficult time. The service is available every day, and in certain circumstances wealso provide auxiliary nursing support through the night so that carerscan get a good night’s sleep.

To further support carers, our nursing team also provide a respiteservice, giving carers a valuable break, either for a couple of hourseach week or else for a few days to take a holiday.



Patient and Family Support Team

Family support and bereavement counselling

We know how traumatic and complicated life can be for those who arelosing, or have lost someone they love. That’s why any family memberor close friend of one of our patients can contact us for emotional,practical or psychological support at any time. If those surrounding apatient who is dying are supported and more relaxed, it adds to thepatient’s wellbeing.

A few weeks after the death of any of our patients, we contact thefamily to offer our help.

Our knowledgeable and compassionate team of social workers,counsellors, volunteer bereavement visitors and the Hospice chaplainare on hand to help with practical issues, like housing or finance, andto support people of all ages to come to terms with their loss.

Macmillan welfare benefits service

In the last year we partnered with Macmillan Cancer Support, Age UKand the Community Palliative Care Team to launch a welfare benefitsservice. Trained volunteers visit people in their own homes to advisethem on the benefits they are eligible for and how to get them. Theservice operates five days a week, and there is a weekly drop-insession at the Hospice with a representative from the Department ofWork and Pensions on hand.

In its first 12 months the project has supported over 300 people,helping them to claim approximately £1.5 million in benefits to helpthem through these challenging times.

Volunteer visiting service

Set up this year, our volunteer visitingservice matches local volunteers toisolated patients. Volunteers supportthem with regular visits for up tothree months. They help them bydoing admin tasks or practical thingslike re-teaching them how to worktheir mobile phone if they havememory loss, or they just have a chatand a cup of tea.

The Martlets Hospice Annual Review 2012-2013 | page 1 1

Mary suffers from advanced dementia. Her

family have respite through the Martlets

Respite Service for four hours a week.

Originally from Spain, Mary has lost the

ability to speak English and can now only

speak Spanish. It was felt that having a

native Spanish-speaking carer was vital for

her wellbeing. Mary’s daughter, Alma

explained the incredible difference that

having regular visits from Yumala, who is

from Cuba, has made to her Mum.

“Since Yumala has been visiting Mum she’s

started to communicate again and she’s full

of life. I know she looks forward to her

coming. Yumala cares for Mum with

patience, complete dedication and

kindness. I’m sure that this is what’s really

helped her come out of herself again.”

Mary’s husband Ian is her main carer. With

Yumala’s weekly visits he’s able to pop out

to the shops or the pub.

“When Yumala first visited us Mary had had

a bad fall and had lost her mobility and

confidence. Yumala gradually built her

confidence up. Today she can walk all the

way to the beach. It might take a long time to

get there and lots of patience, but Yumala

understands how important it is for Mary.

She recites poetry and sings and dances

with her. She brings a real Latino warmth to

the family.”

Mary and Ian and their daughter Alma

our stories

“Since Yumala has been visiting Mumshe’s started to communicate againand she’s full of life.”


People

Paid staff

We employ over 50 full-time staff and 100 part-time staff. The majority

are nurses, doctors, therapists and counsellors who are involved in caring

for patients and their families.

Volunteers

Almost 600 local part-time volunteers of all ages and backgrounds give us a

few hours every week or when they can. They’re involved in all of our

operations, doing everything from running our In-Patient reception,

gardening, making teas for patients and counselling bereaved families to

providing manicures and arts and crafts for patients, working in our shops and

helping at fundraising events. We couldn’t provide our services without them.

Our volunteers

Total number 593

Age range 16 to 85

New volunteers 215

Arts and crafts volunteers

Sarah and Maureen come in to the In-Patient Unit once a week to helpour patients work on a large mosaic. Patients are given a small woodentile to decorate with beads, glass tiles, feathers, flowers and sequins.Friends and family can make tiles and children are very welcome too.


Maureen“Each morning we go round and talk

to the patients. We’ll bring them along

to the Activity Room if they’re well

enough. Some patients are desperate

for a change of scene, but most stay

in their rooms. We’ve got special trays

we use, with soft bottoms, so it’s easy

to work while they’re in bed. Then we

stay and sit with them, to help if they

need it, but often just to talk. ”

Sarah“On the whole patients are pretty wary

to start with. You usually hear ‘I’m not

artistic’ or ‘I don’t enjoy that kind of

thing’. That’s why it’s useful to take

something simple with us, so they can

see that it doesn’t have to be

complicated. Once they get stuck into it

they really enjoy it. We’ve learned how

important it is to make things achievable

in a short space of time.”

Training courses

We provide specialised training to

our own staff, volunteers and the

wider community on issues around

palliative care. In the last year we ran

154 learning and development

events attended by a total of 504

people. They were led either by our

qualified experts, or by experts from

other organisations. In the last year

we’ve run events on:

Advance care planning

Dementia awareness

Advanced communication skills

Dealing with challenging situations

Infection control

Working with people with

neurological diseases

Performance management

Psychological assessment skills

Learning disabilities

Infection control

Achievements 2012-2013

Meeting our income and expenditure targets

We recorded a year end surplus of £212,587 which has been addedto our reserves to help safeguard our future. We held down ourspending whilst increasing income, in particular from our shops,lottery ticket sales and legacies.

Growing our out-patient services

We established the Martlets Therapeutic Suite Project Team toco-ordinate the development of new and existing out-patientservices. We launched a volunteer visiting service to help isolatedpeople in their own homes. By year end, the service had helped35 people.

Installing a new nurse call system

Our new improved system was installed in October 2012. Patientscan spend time alone if they wish or enjoy our gardensindependently, secure in the knowledge that they can call for nurseassistance at any time wherever they are.

Improving the feedback we collect from our patients andtheir families

Our In-Patient Unit nurses collected feedback in face-to-facediscussions with patients and their families soon after theiradmission. We believe this puts feedback into context and allowscertain issues to be addressed immediately.


Increasing the number, involvement and diversity ofour volunteers

Our first volunteer recruitment open day in June 2012 wasattended by over 50 prospective volunteers. More volunteers arenow involved in our service delivery including the new volunteervisiting service and chaplaincy.

Developing our income generation and fundraising activities

We expanded our trading operations with a pop-up vintage shopin Brighton and new e-commerce activities which helped usincrease our trading turnover by 18%. The Hospice lottery wentfrom 8,953 to 11,133 players and legacy income exceeded its£600,000 target by 39%.

Influencing the end of life care review in our city

We played a leading role in discussions with healthcarecommissioners planning future end of life care services in our city.We forged the new Palliative Care Partnership with the SussexCommunity NHS Trust in order to deliver a new and improvedmodel for advice, support and referral for local people with end oflife care needs.


Goals 2013-2014

To meet our income and expenditure targets

We want to achieve a £100,000 operating surplus by year end sothat we can continue to re- build our reserves. We will need to raiseas much money as we can from local people if we are to meet ourchallenging income generation targets.

To improve our facilities

We will complete The Renaissance Project funded by anNHS England grant to improve access to our services for patientsand their families. The project will create the new TherapeuticSuite with a café to house our growing out-patient services; theWelcome Suite to improve our main entrance for all visitors; and alarger In-Patient Unit drugs room to improve storage and medicinedispensing facilities.

To increase our range of out-patient services

The new Therapeutic Suite at the Hospice will open in late Spring 2014.In readiness for this we will begin to introduce new services. This willinclude a Rehabilitation Clinic and complementary therapy services.

To establish a successful telephone advice, support andreferral service

In partnership with the Sussex Community NHS Trust, we willestablish a 24-hour telephone advice, support and referral serviceso we can reach more people with end of life care needs.


Susanna and Anita Susanna and her sister Anita were

able to visit the Hospice before she

was admitted, which was a very

reassuring experience.

Susanna explained , “It was a

wonderful surprise to see how

lovely the Hospice was when we

visited. It’s an amazing place with

such a beautiful garden.

“I’m really impressed with the level

of really genuine care so many

people have been able to give us

here. Nothing has been too much

trouble for any number of requests.”

our stories

To achieve access to the NHS electronic network for patient records

We are working closely with NHS providers to care for patients andtheir families. Access to the NHS patient records database will reallyhelp to improve the care we provide. For example, we will be able tosee patients’ X-ray and blood test results and case notes history.

To improve the feedback we collect from our patients andtheir families

We will establish a user group to help shape our services. It willidentify where improvements can be made and will help usrespond to emerging needs.

To increase the number, involvement and diversity of our volunteers

We will produce a new volunteering strategy and continue todevelop new opportunities for local people to get involved. We willrecruit qualified complementary therapists as volunteers to launcha new therapies service for patients. We will develop the range ofvolunteer role profiles to attract people with the right skills andexperience to support more complex work including trading,fundraising and patient services.

To improve income generation and fundraising activities

We will continue to solicit the support of local people at everyopportunity through our marketing and fundraising activities. Forexample, we will grow our e-commerce operations and open newshops when we can. We will also invest in major donor andcorporate fundraising to increase the income raised from thesekey relationships.


Financials 2012-2013

Our Income

The gifts left to us by local people in their Wills ranged from £500to £161,000.

Our trading operations including our charity shops and Martlets CareAgency contributed £664,000 from their profits to the Hospice.An additional payment of £236,674 was made to reimburse theHospice for support services provided during the year.

11,133 people played our lottery.

78 charitable trusts and foundations supported our work.

Our Midnight Walkers raised over £134,000.

Our Brighton Marathon runners raised over £96,000.

Our Expenditure

The amount we spend on fundraising generates the majority of ourincome. It includes paying for our fundraising team, lottery cashprizes, event hire and promotional costs.

We ended the year with an operating surplus of £212,587 and freereserves of £1.9 million – equivalent to just over five months’ runningcosts. The surplus has been added to our reserves to begin toreplenish our funds following losses in the previous two years.

Important noteActual income and expenditure figures are often higher than budgeted figures. This is due to a combination of factors includingdifferent presentational requirements and raising more or spending more money. One example of a presentational difference isour lottery. The total net position is shown in income in the budget but in our actual results we show the income andexpenditure separately. An example of higher income was legacies where £230,000 more was raised.

All income and expenditure figures reported here relate to the operational costs of the Martlets Hospice only. They excludeadditional income and expenditure relating to the operation of our trading activities including our charity shops andMartlets Care Agency. Our audited accounts consolidate all our operations reporting income of £7,352,605 andexpenditure of £7,140,018. Our trading activities retained profits of £4,768. This explains the difference in operatingsurpluses expressed on page 19 at £207,819 and in our consolidated accounts at £212,587. Copies of our 2012-2013accounts are available on request.


65p Patient Care & Family Support

. 4p Human Resources & Volunteers

. 4p Learning & Development

. 8p Administration & IT

1 9p Fundraising & Hospice Lottery

For every £1, we spend:


Our Income 2012-2013

NHS (CCG) Grants & Contracts .................................... £1,419,654.................... 26% Martlets Trading & Martlets Care..................................... £900,301. ................... 1 7%Legacies .................................................................................................. £831 ,1 73 ................... 16%Fundraising Events........................................................................ £604,448 ................... 1 1 %Hospice Lottery ............................................................................... £524,949 ................... 10%General Donations........................................................................ £271 ,1 07 ...................... 5%Charitable Trusts ............................................................................ £237,623 ...................... 4%Patient Related Donations ..................................................... £220,039 ...................... 4%Learning & Development......................................................... £1 31 ,1 76 ...................... 2%Company Donations ................................................................... £1 1 9,332 ...................... 2%Other Income........................................................................................ £79,81 9 ...................... 2%Investment Income ......................................................................... £42,845 ....................... 1%

TOTAL......................................................................................................... £5,382,466

Our Expenditure 2012-2013

In-Patient Unit................................................................................ £2,637,473 .................. 5 1 %Fundraising & Hospice Lottery .......................................... £978,646 ................... 19%Hospice at Home............................................................................ £525,700 ................... 10%Administration & Information Technology............. £396,707 ...................... 8%Housekeeping & Catering....................................................... £192,939 ...................... 4%Learning & Development ........................................................ £183,1 99 ...................... 4%Human Resources & Volunteers ..................................... £182,892 ...................... 3%Out-Patient Services...................................................................... £77,091. ........................ 1%

TOTAL ......................................................................................................... £5,174,647

TotalIncome

£5,382,466

TotalExpenditure

£5,174,647

Financials 2013-2014

Looking forward to 2013-2014, we will continue to monitor ourexpenditure closely so that we can keep our costs down. We will beinvesting in our income generation activities in an effort to grow profitsfrom our charity shops and from all our fundraising activities.

Our expenditure budget 2013-2014

Expenditure budget...................................................................... £4,593,74 1.

Income from Statutory/NHS/CCG ................................. £1 ,396,568 ................... 30%

Income from our tradingand fundraising activities ........................................................ £3,1 97,1 73 ................... 70%

We receive less thana third of our funding

from the NHS.


We will rely on the generosity and fundraisingefforts of local people to help us raise over£3 million in the next year.

That is £8,759 every day; £61,484 every week; £266,431 every month.Without this help we simply could not survive.

What our services cost us

In-Patient Unitper patient per day ..................................... £401 per patient per week............................ £2,807

Hospice at Homeper patient per day .................................... £ 1 38per patient per week ................................ £966

Counselling Sessionper session............................................................ £38


Thanks

We would like to express our gratitude to everyone who supported theHospice this year. Many of our donors have been touched personallyby the care we have given to a loved one. Others support us becausethey recognise the value of the work we do in the local community.

“We are proud to support the Martlets

Hospice. We provide pro bono legal advice to

the Martlets and provide will writing services.

We also make donations whenever we can to

help the Martlets continue its excellent and

compassionate work in our city.”

Nadia Cowdrey

Partner, Griffith Smith Farrington Webb

LLP Solicitors

“Streamline Taxis are very pleased to

support the Martlets Hospice in the

excellent work they do within the Brighton

and Hove area. We lost a very loyal member

of our staff to cancer, who was well looked

after in the Martlets Hospice. We have been

organising an annual golf day and social

evening each year in aid of the charity and to

date we have raised over £10,000.”

Dave Smith

Chairman, Streamline Taxis


The Argus Appeal

Arundel & Brighton Diocesan Trust

Balcombe Charitable Trust

BDNA Trust

Brighton & Hove Soiree Rotary Club

Brighton Lions Club

Chalk Cliff Trust

Childwick Trust

Clothworkers' Foundation

Mildred Duveen Charitable Trust

Freemasons' Grand Charity

Friends of Sussex Hospices

Patrick & Helena Frost Foundation

Hedley Foundation

Help the Hospices/ Rank Foundation

Help the Hospices / Towergate Charitable Foundation

Hirschel Foundation

Thomas J Horne Memorial Trust

Hospital Saturday FundCharitable Trust

Dorothy Howard Charitable Trust

Albert Hunt Charitable Trust

Michael & Shirley Hunt

Charitable Trust

Institute of Our Lady of Mercy

Lady Eileen Joseph Foundation

Ernest Kleinwort Charitable Trust

George John and Sheilah LivanosCharitable Trust

Lloyds TSB Foundation forEngland and Wales

The Pebble Trust

John Pitman Charitable Trust

Richard Radcliffe Charitable Trust

Rotary Club of Brighton & Hove

South Downs

Rottingdean & Saltdean Lions Club

Sandra Charitable Trust

Skipton Building Society CharitableFoundation

Lisbet Rausing Hospice Fund at Sussex

Community Foundation

Sussex Masonic Charities

Sir Jules Thorn Charitable Trust

Titcomb Foundation

Roy Tucker Charitable Settlement

Garfield Weston Foundation

is extended to the following who gave amountsof £1,000 and above during the year.

Churches, Clubs & Societies

Brighton & Hove Golf Club

Church of Christ The King

Hove Rugby Football Club Ltd

Rottingdean Village Fair

St Peter's Church

NHS Clinical Commissioning Groups

Brighton & Hove Clinical

Commissioning Group

Lewes-Havens Clinical

Commissioning Group

Schools & Colleges

BHASVIC Brighton Hove & Sussex

Sixth Form College

Lancing College

Woodingdean Primary School

Charitable Trusts

Special thanks

The Ambassador TheatreGroup Ltd

Axtra Limited

B M Associates

Booker

Brighton and HoveStreamline Ltd

Burt Brill & Cardens Solicitors

Centric CommercialFinance

The Co-operative Food

Dean Wilson LLP Solicitors

Deibel & Allen Solicitors

EDF Energy

Griffith Smith FarringtonWebb LLP Solicitors

The Horse and GroomPublic House

Icon Live Ltd

L C Switchgear

Legal & General

Leumi ABL Ltd

Mayberry Garden Centre

Nando's

Patcham Post Office

Pell & Bales Limited

Place Farm HouseResidential Care Home

Prime Care Insurance

Quality Solicitors HowlettClarke LLP

Riverstone Management Ltd

Anthony Cecil Abbott

Edwin Roy Akam

Peggy Evelyn Bennett

Alexander Bradshaw

Zelma Burkeman

Marion Esther Bussell

Rhoda Annie Clarke

Yvonne Marion Davids

Michael John Elliott

Judith Frances Eskelund

Victoria May Fisher

Richard Anthony Jack Ford

Robin William Fry

Patricia Frances Furn

Theresa JacquelineCatherine Mona Godfrey

Pamela Mary Grasty

Maisie Frances Guy

Reginald Thomas Hamper

Anthony Sidney AndrewHarvey

Graham Roy Hunnable

George Kelly

Roland Lackner

Irene Betty Lusty

Julia Molineaux

John Muggeridge

Frederick Henry Mugridge

Betty Elaine Mulcahy

Doreen Florence Nossiter

Christine Pembridge

Douglas Albert Potiphar

Brenda Price

Janet Elizabeth Redmond

David Ross

Elizabeth Helen Slaney

Dorothy Joan Smith

Maurice James Stewart-Addision

Ella Titchmarsh

Albert Turner

Daphne Joan White

Maureen & Simon Alldis

Ian Askew

Maggie & John Barradell OBE

Fiona & Mark Beacham

Alan Bedford

Donatello Restaurant

Margaret Ellis

Margaret & Peter Field

Jane Flude

Richard Flude

Roger French OBE

Gemini Print

Jack & Kathy Gore

Hardings Bar & CateringServices Ltd

Anthony Hyde & Vaughan Rees OBE

Daniel Marshall Associates Ltd

Alan McCarthy & ClaireWebster

Prof John & Dr Shirley Murrell

Patrick & SheelaghPollicott-Reid

Really Scary Books Ltd

Kenneth Robinson

Christopher & Judith Snell

Gweni & Ivor Sorokin

Ian & Terrina Steel

Denise & Stephen Taylor

Dr Charles & Fiona Turton

Samuel Tyler

vokins@home

Meta & John Wells-Thorpe OBE

Fiona & Robin Wilson

David Woosnam

Companies including employees & customers

Legacies

Martlets Champions - giving £500


The Martlets Hospice

Wayfield AvenueHove BN3 [email protected] 273400

Trustees

Alan BedfordChristine D’CruzMichael Edwards (Chairman) Dr Matthew FletcherDick KnightAnn NormanJohn Powell (Treasurer)Kevin Smyth (Secretary)Lynne SpencerIan WilsonRobin Wilson

Senior Managers

Dr Simone AliMedical Director

Imelda GlackinDirector of Service Development

Careen GreenDirector of HR

Robert GriffithsDirector of Fundraising

Michelle KirkHead of Finance

Caroline LowerChief Executive

Karen TaylorDirector of Clinical Care

Registered charity number 802145Company number 2326410

Published December 2013

PHOTOGRAPHY Sarah Ketelaars, www.sarahketelaars.com

COPYWRITING Helen Keevy, Core Copywriting

DESIGN Francesca Martelly, FDM Design Ltd

PRINT Richard Golds, Gemini Brighton

give with confidence

We receive less thanone third of ourfunding from theNHS, so please helpus to continue tocare for our patientsand their families.

To make a donationgo onlinewww.themartlets.org.ukor call 01273 747455

Thank you.

Documents

Martlets Hospice Annual Review 2012 2013