Martha Garzon

27650 Parkside Drive | Temecula, CA 92591 | 949-554-5343 | garzonme@yahoo.com

HUMAN RESOURCES PROFESSIONAL

SUMMARY

Efficient Human Resource Professional with expertise developing and implementing HR plans and procedures smoothly with little guidance for four properties including Anabella Hotel and Avenue of the Arts Hotel. Addressed inquiries from employees and management regarding new hire activity and ongoing employee issues. Promoted and collaborated with departments, and safety managers on workers' compensation investigations, safety training fostering a hands-on approach.

HR SKILLS

Employment Authorizations Background Screenings New Hire Orientation On-Boarding Job Descriptions Interview Pre-Screening Employee Handbook

Employee Relations Employee Evaluations Employment Law Knowledge Benefits Administration Coached / trained managers Employee File Maintenance

HRIS Technologies Risk Management Platform Worker’s Compensation Microsoft Office Suite Interpersonal Skills Detailed Oriented

PROFESSIONAL EXPERIENCE

ANABELLA HOTEL -- Anaheim, CA AUGUST, 2009 – PRESENTPayroll and Benefit’s Central Location

STAFF REGISTRAR/ HR PROFESSIONAL Partnered with Payroll and Benefits entering data into ADP/ E-Time and Conexus Worked with department managers on job description and work accommodations resulting in a reserves reduction.

Verified references, employment authorizations / I-9’s, and conducted background checks for new hires. Advised human resources policies and procedures to employees for clarity and consistency.

Collaborated with Department and Safety Managers on Workers' Compensation Investigations, safety training and corrective actions for fourproperties reducing claims by 39% for the 2014-2015 policy period.

Created an injury trending report to evaluate safety behavior, safety culture, and implement training for four properties improving safety behaviorawareness and training.

Reviewed federal and state laws to confirm and enforce company compliance such as Paid Sick Leave and CFRA Notice B. Submitted FMLA, PDL, EEO-1 filing, workers' compensation, General Liability, Unemployment / EDD claims, and employee benefits to Government

Agencies and Third Party Administrators. Developed more than 500 employee handbooks and safety manuals, including design and layout. Successfully arranged CPR / First Aid Training, Lunch and Learn how to manage stress program, Sexual Harassment / Abusive Conduct Training, and

OSHA Training for department managers at each property. Trained new hires regarding front desk, PBX phone etiquette, and reservation procedures. Filed and organized over 400 employee files to full compliance for four properties. Ability to receive guest's requests and resolve guest's issues in a timely manner.

HYATT REGENCY IRVINE -- Irvine, CA JUNE, 2002 - MAY, 2009Catering Coordinator / Administrative Assistant

Coordinated bi-weekly payroll and managed catering department time sheets through Timesaver. Redesigned department off-premise menus portfolio for a diverse clientele. Generated daily client /corporate leads, which lead to monthly corporate events generating on average $30,000. Managed Regency Caterer department successfully supporting the Director of Regency Caterers (system organization,

financial, scheduling appointments, and client relations) Responded to guest request and resolved issues in a timely manner Assisted guests room planning and amenities for guest satisfaction.

EDUCATION

UNIVERSITY OF PHOENIX – Costa Mesa, CA MARCH 2013Bachelor of Science (BS) in Business Management / Minor Human Resources