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Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University Joyce Emery, Ph.D., Co-Chair, Iowa Statewide Traffic Records Advisory Committee, Iowa DOT 2002 Traffic Records Forum, Session 1: Marketing All preliminary information opinion of the author’

Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

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Page 1: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Marketing Outside the Highway Safety Arena: A Case Study

(Iowa's ERIS project)

Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Joyce Emery, Ph.D., Co-Chair, Iowa Statewide Traffic Records Advisory Committee, Iowa DOT

2002 Traffic Records Forum, Session 1: Marketing

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 2: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Objectives

• Define/demonstrate ERIS

• History of development and sponsorship

• Original purpose

• Post-9/11 opportunity

• Current efforts, recommendations and discussion

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 3: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

What is ERIS

• Emergency Response Information System• GIS-based information on services

• Fire, EMS, Rescue• Service boundaries

• Other useful information• Crash data, socioeconomic/demographic• Roads, rivers, political jurisdictions

• Assessment and planning tool• 20 county pilot (those expecting major highway

construction during next 5 years)

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 4: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Need for ERIS

• Approx. 1,118 emergency response departments (not including proprietary and industrial services)

• 47% offer fire, medical and rescue response• 23% offer fire/rescue only• 21% offer medical only

• 99% of emergency response provided by local agencies

*Based on Fall 2001 data collected from statewide sampling of FSTB and Bureau of EMS mailing lists

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 5: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

• 87% staffed by mainly volunteers• 60% of these services have budgets < $30,000• 75% of those departments serve areas with

populations < 5,000• To date, there is incomplete knowledge of

emergency response service areas and resource capacity for the entire state

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 6: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

History of Development

• Began under IOWA SMS• Conceived as solution to

planning/communications problems• One of 24 Iowa tools to increase crash

survivability• Oversight is with STRAC (subcommittee of

SMS in Iowa) … needs to move• Funding source: various state/federal (no 411 or

402)

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 7: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Early Years

• 1997: SMS (DOT) recognizes need for enhancement of local and regional emergency response system capacity for timely response to highway crashes.

• 1998: Avenue of the Saints study (four county pilot) guided by an SMS Emergency ResponseTask Force

• 1998 ERIS conceived, task force spawns a smaller ERIS Task Force

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 8: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Following on …

• 1999-2000: SMS (DOT), DPH, IDED expands ERIS to 20 counties.

• 2002: Completion of initial system.• Iowa SMS objective accomplished.

• Future• Homeland Security?

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 9: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

•Iowa DOT Office of Traffic and Safety•Department of Public Health•Dept. of Public Safety (GTSB, Iowa State Patrol)•ISU Extension•Local Law Enforcement

• Field data collection

• Contact information

• Attributes

• Service Area Boundaries

• Building Partnerships

• Database design

• Data entry

• GIS creation

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 10: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

ERIS Contents: 20 County Pilot

• Service data• General• Contact Info• Service Description• Availability• Communications• Personnel/buildings• Vehicle Info• Equipment Info

• Response area maps

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 11: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

ERIS Contents: Statewide

• Census

• Trauma care facilities

• Emergency management agencies

• Emergency response services contact info

• EMS level of certification (IDPH data)

• Hazardous material spill response areas

• State lands

• Roads, rivers, lakes, rails, etc

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 12: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Look and Feel

• CD and prototype web app

• Data entry via paper or e-form (web soon)

• ArcExplorer and shape files (also works with ArcView and many other GISs)

• Microsoft Access database

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 13: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 14: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 15: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 16: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Local Applications

• Strategic Planning tool

• Emergency route evaluation

• Response time optimization

• Incident command reorganization

• Equipment/vehicle placement

• Service sharing

• Boundary evaluation

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 17: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Statewide Applications

• Statewide system evaluation tool

•  Disaster planning

•  Information dissemination

•  Statewide planning for placement of vehicles and equipment

•  Transportation planning

•  Research and assessmentDRAFT! All preliminary information opinion of the author’s ONLY!

Page 18: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Funding

• SMS, 157, and half-percent funds were used for system design and data collection. 

• 157, half-percent and some 411 funds were used GIS and database programming.

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 19: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

About the funding sources• SMS funds

• state funds allocated to SMS by Iowa DOT Planning Division.

• New money is requested and granted once a year, usually in May. 

• SMS may take as long as it wishes to program and expend these funds. 

• Therefore, there is a small funding pool available for immediate use, should the purpose be deemed critical by the SMS Coordination Committee.

• SMS tends to fund projects "falling between the cracks" and to fund pilot projects rather than implementation projects

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 20: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

About the funding sources

• 157 seat belt $• reward funds allocated to Iowa DOT via FHWA• provided early in each FFY.• not restricted by NHTSA/GTSB policies and procedures• once obligated, funds are good indefinitely• no group oversight• source of immediate funding for urgent projects• good source for those projects that you just can't explain

very well to someone outside the office! (typical for many data development projects)

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 21: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

About the funding sources

• Half-percent (AKA Traffic Safety Improvement Funds) • Iowa state fund earmarked for safety• formal application process and application review board

of statewide membership• DOT Director and the Commission both must approve• large time lag of about 11 months • $500,000 max. from this fund is reserved for  public

information, training, and "studies“• projects that make good PR belong here• funds remain good indefinitely

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 22: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

About the funding sources

• 411 funds• TEA 21 traffic records funds

• guided by a strategic plan written by STRAC, and by STRAC approval

• one year only

• very restrictive

• best to have alternative funding for projects

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 23: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Marketing

• Outside highway agencies … why?• limited funding

• off central mission

• SMS is broader, but not enough• Includes law enforcement, …

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 24: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Active Stakeholders

• Iowa DOT (Office of Traffic and Safety)• Department of Public Health• Department of Public Safety (GTSB, ISP, FSTB,

Fire Marshal)• ISU Extension to Communities• Local Law Enforcement• Counties, Municipalities• Local Service Providers (EMS, Fire)

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 25: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Interest by others …• Williams Pipeline

• Williams called state offices looking for fire service information and was told there is no state source

• The best there is, is the ERIS pilot program

• federal regulations require pipelines to have information on First Responders along the route

• Williams thought ERIS was ideal and wanted to support data gathering and do the GIS mapping

• Plan never materialized

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 26: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Interest by others …

• Iowa Rural Water Association:• Rural Water companies need to enhance rural fire protection

• To do so they need the ERIS overlaid with their rural water system maps

• They would enhance the data related to water/fire connections

• Which rural water hydrants will fit the fire hose equipment and provide sufficient pressure?

• had plans to lobby the Legislature for funding to complete ERIS, but the state economy came into play

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 27: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Other Potential Stakeholders

• Iowa Department of Natural Resources

• Emergency management agent

• Counties with EMS coordinators

• DPH: Six public health specialists (15 counties) – new counter bio-terrorism mission

• Emergency Management Division

• Senator Harkin’s Office and the Ag Bill – USDA???

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 28: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Sustainability Issues• Development

• Pilot $ easiest• Full system development more difficult

• Maintenance most challenging• Ownership/champion(s)/institutional home• No mechanism for interdisciplinary, interagency

sponsorship

• Barriers• Turf, lobby, local driven, volunteer services, low budgets,

no state regulatory agency for fire/rescue, lack of mandate or legislation

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 29: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

Recommendations

• Build it, they will come

• Start small – show examples

• Assemble personally motivated team

• Seek sponsorship from agency with synergistic mission

DRAFT! All preliminary information opinion of the author’s ONLY!

Page 30: Marketing Outside the Highway Safety Arena: A Case Study (Iowa's ERIS project) Reginald R. Souleyrette, Ph.D., Associate Professor, Iowa State University

For more information contact:

• Reg Souleyrette, ISU Center for Transportation Research and Education 515-294-5453 [email protected]

• Joyce Emery, Office of Traffic and Safety, Iowa DOT, 515-239-1016, [email protected]

• Kevin Triggs, ISU Center for Transportation Research and Education 515-294-5004 [email protected]

DRAFT! All preliminary information opinion of the author’s ONLY!