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Marketing of Islamic financial products ه ل ل ا ه م ح م ور ك ي ل ع لام س ل ا ه ت ركا ب و

Marketing of Islamic financial products السلام عليكم ورحمة الله وبركاته

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Marketing of Islamic financial products

الله ورحمة عليكم السالموبركاته

Marketing of Islamic financial products

April 24, 2012Alhuda-CIBE TrainingsAvari Towers, Karachi

Muhammad Azam Khan

National Sales Manager

FWU AG - Pakistan Branch

Marketing of Islamic financial products

Available products: Islamic Banks / Windows

Islamic Mutual Funds

Takaful

5 full fledged Islamic commercial banks

12 conventional banks with Islamic banking windows

840 Plus Islamic banking branches

Around $7 billion in deposits under management, representing approximately 8% market share. Islamic banking industry grew by 30% over the past six years.

15 out of 24 Asset management companies offering Islamic Funds.

4 Takaful players in the market

Marketing of Islamic financial products

What are we up to?

Selling Islamic products OR Selling products the Islamic Way!

Have you ever heard of Islamic Beef?

OR

Islamic Chicken?

Then why say Islamic ‘product’? Why not just ‘the product’, for example: Takaful

Islamic Finance

Ebaadaat vs. Muamlaat

Name is not what makes something halaal or haraam; it is:

Process

Documentation

Roles & Responsibilities

Tools of Islamic Finance

Musharakah / Mudarabah

Murabaha

Ijarah

Wakalah

Marketing of Islamic financial products

Marketing:

Promotional Activities (ATL & BTL)

Use of Media (We’ve heard discussion about white labeled campaigns from the industry – Much needed)

Direct Sales Force (Personal Selling)

Sales through alternate channels like banks (Personal Selling)

Marketing of Islamic financial products

Therefore, most of the growth can be accredited to:

PERSONAL SELLING:

The Preacher – Believer Relationship

and who are these preachers?

The Front Line marketing/sales people

and how do we make them ‘Right Sell’?

Through Extensive Training & Development…

How to Market?

First and foremost …. believe in the differentiation

And remember “SUBMISSION to ALLAH S.W.T.”

The THREE levels of ‘Yaqeen’ (Belief)

Do research - read related material to clarify your concepts

Talk to ‘Learned People’, preferably Shariah Scholars

Get formal education of Shariah Concepts

Attend Seminars / workshops

and then Preach…

But as they say, you must practice what you preach

Still half-hearted?

Then, if you can’t face the heat, leave the kitchen.

Marketing of Islamic financial products

What is Takaful?• Takaful is derived from an Arabic word ‘Kafala’

meaning “Mutual Guarantee“

• A system of Islamic Insurance based on the principle of

Ta’awun (mutual assistance) and

Tabarru’ (Gifts, give aways, donations); where

the risk is shared collectively by the group Voluntarily.

• This is a pact amongst a group of members or participants who jointly

guarantee themselves against loss or damage to anyone as defined in

the pact.

Islamic Bibliography for Sales

Defining Takaful: It is derived from an Arabic word ‘Kafala’

meaning “Mutual Guarantee“ – through Sharing

Ta’awun (mutual assistance) ( Urdu: same as Arabic)

Tabarru’ (Gifts, give aways, donations) (Urdu: Tabarruk)

Waqf (fund): An asset (Maal aur Waqt) given in the ownership of Allah

but for the benefit of Abdullah (Mankind)

Alhamdulillah, Masha-Allah, Insha-Allah Use of these words is helpful

Shariah: The Islamic Law. Shariah Compliance: Remaining in Ambit of Law

Gharar: Uncertinty, Maysir/Qimar: Gambling

Contribution not Premium – Why?

Open Forum – Discussion / Handling Objections

Q&A

Your Questions, please!

What kind of objections / concerns you face?

Jazak-Allah khair!

Features of Takaful

1. Co-operative Risk-sharing for Protection

4. Compliant Investment

strategies

2. Avoidance of Riba (interest) and

Maysir (Gambling)

3. Gharar is dealt-with,

using Tabarru’

Insurance V/s Takaful

Insurance Process

Insured

Insured

Insured

Insured

ConventionalInsurance

RiskRiskRiskRisk

RiskSeller Risk Buyer

Insurance V/s Takaful

WakalahWakalah

WakalahWakalahTakaful Operator

Investment Participant

Participant

Participant

Participant

Waqf PoolRisk sharing

Between Participants

WakalahWakalah

Surplus

Wakalah Fee, Claims, Re-Takaful

Takaful Process

Insurance V/s Takaful

Conventional Insurance

Takaful

?

?

Risk transfer mechanism

Risk sharing mechanism

Insurance V/s Takaful

Conventional Insurance

Takaful

Risk transfer mechanism

Risk sharing mechanism

Jazak Allah khair…