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How to Find the Right Mix for Your Business
MARKETING MADE EASY
For the Design & Construction Industry
TILTMARKETING.COM
www.companyname.com© 2016 Motagua PowerPoint Multipurpose Theme. All Rights Reserved.
2
About the SpeakerLori Tilt Koepka of Tilt Marketing
Degree in PR from UGA
30+ Years Experience
Consultant for 16+ Years
Exclusive Focus on Design &
Construction Industry
Outstanding Client Testimonials
TILTMARKETING.COM
www.companyname.com© 2016 Motagua PowerPoint Multipurpose Theme. All Rights Reserved.
3
Marketing Made EasyHow to Find the Right Mix for Your Business
Track, Adjust, & Repeat
Clarify Your Vision
Create Your Marketing Plan
Pick Your Marketing Mix
TILTMARKETING.COM
www.companyname.com© 2016 Motagua PowerPoint Multipurpose Theme. All Rights Reserved.
5
NO!However, many design & construction firms try
to “build” their business without a marketing plan.
Would you start a construction
project without a plan?
TILTMARKETING.COM
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6
Clarify Your Vision & Mission To Develop Your Marketing Plan
VISION
MISSIONMARKETING
What is your company’s vision? Why did
you start the company? What do you
want to achieve?
Company Vision
A solid marketing plan builds on a
foundation of the company’s vision and
how they plan to fulfil their mission.
Marketing Plan
How will you carry out your vision? A
well-crafted mission statement helps
everyone stay focused on the goals.
Mission Statement
TILTMARKETING.COM
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8
3 4 51 2
Time-BoundAttainableMeasurableSpecific Realistic
How to Set SMART Goals
TILTMARKETING.COM
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20 Projects
40 Meetings
80 Leads
$2M
Goal:
$2MGoal is to generate $2 million in work this
year. What does it take to generate the work?
20 ProjectsAssume an average project is $100K, it would take 20 to reach $2M
Assume a win rate of 50%, so 40 meetings would yield 20 projects.
How to Set SMART GoalsHere is an example to illustrate the concept.
Assume a meeting rate of 50%, so 80 leads would yield 40 meetings.
40 Meetings
TILTMARKETING.COM
80 Leads
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10
Business-2-Consumer
Advertising
Direct Marketing
More Social Media
Business-2-Business
Trade Associations
Face-to-Face Sales
B2B vs B2CLead Generation is Different for B-2-B vs B-2-C Marketing
TILTMARKETING.COM
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11
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
How Do You Generate LeadsWhat Works Best for Your Business?
TILTMARKETING.COM
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Here’s the Good News!
You just need to pick a mix
and stick to it!
HELP!!! I Can’t Do All of That!Marketing Options Can Seem Overwhelming
TILTMARKETING.COM
You don’t have to do it all!
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13
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Select Activities to Achieve Your GoalsFirst Three Columns are the Foundation
TILTMARKETING.COM
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0
10
20
30
40
50
2015 2016 2017
Goal Example: Increase
Sales by 10% in 2017
For each goal, develop a mix
of activities to help you
reach the goal..
Develop Your Marketing PlanUse SMART Goals for Your Plan
Small firms will have more
simple plans and large firms
will have more complex plans
with multiple goals and many activities.
TILTMARKETING.COM
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15
Marketing Plan BasicsWhat Should My Marketing Plan Cover?
Competition – Do Lots of Research
SMART Goal(s)
Services Offered
Pick Mix of Activities to Achieve Goal(s)
SWOT Analysis
Target Market(s)
Layer Activities onto Calendar
Schedule Calls/Meetings to Track & Adjust
TILTMARKETING.COM
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16
Marketing Strategy is CriticalDifferentiate Through Pricing, Process & Message
Highly Competitive Market
TILTMARKETING.COM
Aggressive Pricing Strategies
Better Ways to Deliver Projects
Communicate Your Unique Value
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18
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Business DevelopmentWe’re Going to Explore Each Category
TILTMARKETING.COM
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Business Development is
Focused on Sales &
Relationships
Marketing is Focused on
Strategy & Implementation
of the Marketing Program
Business Development vs MarketingThey Are Two DIFFERENT Specialties
Extroverted, Outgoing,
Personable, Charismatic,
Highly Organized,
Attention to Detail,
Deadline Driven
TILTMARKETING.COM
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Lead
Generation
Tracking
System
Customer
Relationship
Management
System
Proposals
& PresentationsStay-in-Touch Program
for All Contacts
Business Development ProcessIt’s a Fancy Word for SALES
TILTMARKETING.COM
Reliable Data on Customers & Prospects
Expert Assistance in CRM Selection
Construction Marketing Consultants
www.cmconl.com
Helps Track & Follow Up with Everyone
Business Development ToolsCustomer Relationship Management System
Integration with Accounting Saves Time
Affordable Cloud-Based Options
www.insightly.com (free level)
www.hubspot.com (free level)
TILTMARKETING.COM
Email Marketing (with your own list)
www.ConstantContact.com
www.MailChimp.com
Connecting With All Contacts on
Social Media Helps Too
Snail Mail (with your own list)
Can Be Very Effective
Be Creative in Your Mailing
Business Development ToolsLeverage Email, Snail Mail & Social Media to Stay in Touch with Contacts
TILTMARKETING.COM
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23
Business DevelopmentTarget Your Past, Present & Future Clients
Past Present Future
(aka Prospects)
TILTMARKETING.COM
Mine Your Own GOLD First!!!
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BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Collateral MaterialsAre Your Marketing Materials Up-to-Date?
TILTMARKETING.COM
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Collateral MaterialsPrint & Electronic Versions (PDFs)
PresentationsOne-on-one Meeting
Formal Interview
Selection Committee
StationaryBusiness Cards
Letterhead
Email Signatures
BrochuresPortfolio
Data Sheets
Project Profiles
ProposalsScope of Work & Fee
Quote or Estimate
RFP/RFQ Submittal
TILTMARKETING.COM
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Print & Electronic Formats
Kit of Parts is PopularPresentation Folder
Overview
Resumes
Project Profiles
Collateral Materials Marketing Materials are Still Important in a Digital Age
Professional Design is Best
www.wholebrainbrands.com
TILTMARKETING.COM
DIY Templates
VistaPrint www.vistaprint.com
“Wow” & “Pretty” Aren’t Enough
Must Differentiate & Position Co.
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Collateral MaterialsInvest in Professional Photography
Stock Photos: www.bigstockphoto.com
TILTMARKETING.COM
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28
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Website/SocialLet’s Talk About Websites & More!!!
TILTMARKETING.COM
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Do They Find What They Need?
Are You Generating Business?
Website Think of It as Your ONLINE Office or Showroom
Does Your Site Draw in Visitors?
TILTMARKETING.COM
Website – Get Free AnalyticsGoogle Analytics Offers FREE Data on Your Website
Google Analytics – FREE Reports
TILTMARKETING.COM
Website - How Good is Your Site?FREE Website Grader from HubSpot
www.websitegrader.com
TILTMARKETING.COM
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WebsiteCovering the Basics
TILTMARKETING.COM
Professional Design is Best
Local Resource:
www.doubledome.com
Make Sure You OWN the Site & Content
Templates are Widely Used
www.studiopress.com
www.envatomarket.com
WordPress is a Solid Platform
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33
Website – Google FriendlyWhy is “Google” So Important to Organic Search & SEO?
TILTMARKETING.COM
Google – Most Popular Search Engine
Google’s Mission – Deliver BEST Search Results
Google “Likes”
• Established Website Addresses (URLS)
• Sites with “Clean” Coding – Easy to “Crawl”
• Relevant Info – Solid Info on Whatever Your Site is About
• Depth of Info – Like Lots of Quality Information
• Fresh Content – Because That Would Most Likely Be Current
• Integration with Social Media
• Linking from Sites with “Authority”
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34
Website – Importance of SEOBasics About Search Engine Optimization (SEO)
TILTMARKETING.COM
Beginners Guide to SEO (Free E-Book) https://moz.com/beginners-guide-to-seo
Yoast – Free WordPress Plugin
Benchmark Starting Point
Google Analytics to Track
Optimize Each Page for One Key Term
Research Keywords - Moz
Check References for Companies
To Help Manage Outsourced SEO
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35
To Blog or Not to Blog…Why Is Blogging Important?
TILTMARKETING.COM
Blog on RELEVANT Topics!
Adds DEPTH to Your Site
Social Sharing = More Google Juice
Gives You FRESH Content
Positions You & Company As Experts
Builds Team Pride in Company’s Work
Gives You Something NEW To Talk About
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Let’s Get Social?Is Social Media Right for Your Company?
SOCIAL
MEDIA
LinkedIn is BEST for B2B
Visuals, Pictures & Video are KING
B2C Companies Need to Pick a Mix
Keep it Entertaining & Clean
Pick 2-3 Channels & Post Weekly
TILTMARKETING.COM
Social Media DashboardYou Can Schedule Posts in Advance
www.HootSuite.comSocial Media Dashboard: Schedule posts on 3 channels for FREE
TILTMARKETING.COM
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38
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
AdvertisingLet’s Look at Advertising
TILTMARKETING.COM
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39
Target Advertising to Reach ProspectsChoose Logical Sources and Commit to Campaign
TILTMARKETING.COM
B2B – Generally Limited
Industry Publications
Association Directories
Trade Show Publications
B2C – Many Options
Print or Online
Local, Regional, National
Direct Mail & Shared Mailers
Magazines & Papers
Not Too Much Radio & TV
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40
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Trade ShowsTrade Shows & Association Marketing
TILTMARKETING.COM
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Trade ShowsTrade Shows & Association Marketing
TILTMARKETING.COM
Present to Position as Expert
Attend to Network & Collect Data
Exhibit to Meet Prospects
Need to Have a Plan for Follow Up
Can Be Big Financial Investment
Target Valuable Shows
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42
Association InvolvementNetwork with Your Clients Not Your Peers
TILTMARKETING.COM
More for B2B than B2C
Go Where Your Clients Are
Get Active – Serve on Committees
Show Up – Don’t Just Pay Dues
Don’t Sell – Become a Resource
Sponsor or Host Events
Volunteer As Often as Possible
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43
BD Program Collateral Website/Social Advertising Trade Shows Public Relations
Repeat/Referral Stationary Website Print Advertising Networking News Release
Paid Lead Source Brochure Organic Search Online Advertising Assoc. Directories Media Interview
Emails Portfolio Blog Jobsite Signage Present at Show Project Published
Snail Mail Resumes Social Media Vehicle Wrap Booth at Show Design Award
Phone Calls Proposals Google Maps Direct Mail Promotional Items Open House
Meetings Presentations Online Ratings Radio/TV Ads Follow Up Project Tour
Public RelationsMy Favorite Category - My Degree is in PR
TILTMARKETING.COM
PR – News ReleasesPress Releases Help Keep Your Name in the News
www.PRWeb.com
TILTMARKETING.COM
PR – Coverage in PublicationsPitch Media for Coverage in Publications Your Clients View
TILTMARKETING.COM
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49
17342
56789Pages Visit
45%Bounce Rate
00:03:32
Track, Adjust & RepeatAccountability is Critical to Your Success
TILTMARKETING.COM
Weekly Meetings or Calls
Revenue
Outstanding & Upcoming Proposals
Wins/Losses
New Leads & Lead Tracking
Metrics for Website, Social Media, etc.
Status of Marketing Projects
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51
Marketing Planning WorksheetLori Tilt Koepka of Tilt Marketing
Simple Planning Tool
Review Categories
Select Relevant Items
Prioritize & Schedule
Track Progress
TILTMARKETING.COM
www.companyname.com© 2016 Motagua PowerPoint Multipurpose Theme. All Rights Reserved.
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Month BD Program CollateralWebsite
SocialAdvertising Trade Shows
Public
Relations
JulyEmail
Newsletter
New Case
Studies
Add New Case
StudiesNARI Meeting
AugustTradeshow
Mailing
Social Promos
for Tradeshow
Tradeshow
Directory Ad
Really Big
Tradeshow
News Release
for Tradeshow
SeptemberTradeshow
Follow up
Update
ResumesNARI Meeting
OctoberEmail
Newsletter
Social Promos
for New ClientsNARI Meeting
List of New
Clients
NovemberPhotos of ABC
Building
Add ABC
PhotosNARI Meeting
DecemberHoliday
MailingNARI Meeting
Layer to CalendarScheduling & Tracking Activities is the Key
TILTMARKETING.COM
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53
Marketing Made EasyHow to Find the Right Mix for Your Business
Track, Adjust & Repeat
Clarify Your Vision
Create Your Marketing Plan
Pick Your Marketing Mix
TILTMARKETING.COM