Market Survey of Brand Awareness

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    TABLE OF CONTENTS

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    S.No PARTICULARS PAGE No

    1 DECLARATION 3

    2 CERTIFICATE 4

    3 ACKNOWLEDGEMENT 5

    4 TABLE OF ILLUSTRATION 7

    5 EXECUTIVE SUMMARY 8

    6 COMPANY PROFILE 10

    7 RESEARCH OBJECTIVE 12

    8 RESEARCH METHODOLOGY 12

    9 DEMOGRAPHIC PROFILE OF VILLAGE 14

    10 VILLAGE LIST 17

    11 FARMERS PROFILE 18

    12

    13

    COMMUNICATION 22

    14 BRAND BEHAVIOUR 24

    15 BRAND DISPOSITION 26

    16 BRAND IMAGERY 27

    17 MICRONUTRIENTS 29

    18 ATTITUDE 34

    19 RECORD 34

    20 SUGGESTION 35

    21 CONCLUSION 36

    22 BIBLIOGRAPHY 37

    23 ANNEXURE-1 38

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    TABLE OF ILLUSTRATIONS

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    S.No PARTICULARS PAGE No

    1 VILLAGE LIST 17

    2 FAREMRS AGE PROFILE 18

    3 FARMERS EDUCATION PROFILE 18

    4 FARMERS HOUSE TYPE 19

    5 TYPE OF FARMERS 20

    6 IRRIGATION 20

    7 CROPS GROWN 21

    8 COMMUNICATION AWARENESS OF PPL 22

    9 BRAND AWARENESS 23

    10 LAST TIME BOUGHT FOR DAP, MOP, NPK,

    AND COMPLEX FERTILIZERS

    24

    11 LAST TIME BOUGHT FOR UREA 25

    12 BRAND DISPOSITION 26

    13 BRAND IMAGERY 27

    14 CORPORATE IMAGE 28

    15 MICRONUTRIENT AWARENESS IN

    KATIHAR DISTRICT

    29

    16 MICRONUTRIENT AWARENESS IN SUPAUL

    DISTRICT

    30

    17 MICRONUTRIENT AWARENESS IN

    MUZAFFARPUR DISTRICT

    31

    18 LAST USERS OF MICRONUTRIENTS IN

    THREE DISTRICTS

    32

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    Defining the research problem

    Review about the concept of project

    Sample designing

    Collection of data through structured questionnaire

    Analysis of data

    Interpretation and report writing

    DATA SOURCES

    The analysis is an output of primary data which is collected from a structured

    questionnaire .That was being filled up from PPL considered villages with randomly selected

    responded through depth interview.

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    SAMPLE DESIGNING

    Sample design is definite plan for obtaining a sample from a given population.

    Sample design is determine before data are collected .We has collected a data from a farmer

    population and sampling units were selected under certain criteria. The criteria is

    Eligible respondents

    SEC R1/ R2/ R3/ R4 MALE 18-70 years The respondents should not be related to-

    o Advertising agencyo Public relationo Agri in putso Journalismo Market research agencyo Company manufacturing or selling any agriculture Product And the

    individuals who are not surveyed within six months

    Sample size

    We have collected data from farmer population and the sampling units were selected

    villages of different blocks. Our sample size was 420 respondents from which 140 were from

    Katihar district, 140 were from Supaul and 140 were from Muzaffarpur district of Bihar.

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    in May 2006 for good environment management systems, thus implying that along with

    technical advancement the Company also values maintaining and working towards a clean

    and safe environment.

    VISION

    Our vision is to be a major fertilizer company of India capable of meeting the

    challenges of free market economy.

    MISSION

    Our mission is to become more profitable, debt free in 5 years and be ready for the

    free market scenario, by optimizing or enhancing capabilities, reducing costs, focused

    marketing, financial restructuring and improved productivity. We will be committed to our

    core values, be good cooperated citizens & develop a workforce of committed employees

    who would take initiative and contribute to our goals.

    CORE VALUES

    Honesty and integrity Excellence Discipline and Hard work Caring for the people

    FOCUS

    PPLs wide ranges of specially formulated fertilizers are marketed under the brand

    name NAVRATNA which cater to almost all types of crops .The products are well

    established and are sold through private and institutional channels throughout the country.

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    Aggressive marking initiatives have been undertaken to increases market share of

    these specially formulated fertilizers throughout the marketing territory.

    The company is deeply committed to the development and welfare of the farming

    community .It has undertaken rural upliftment programmes in selected districts where

    fertilizers consumption is very low. Soil sample collection , analysis and recommendation of

    balanced fertilizer to the farmers are the main agenda for education to the farmers on

    packages on soil health and balanced fertilizers .Field demonstration on packages on

    packages of practices for effective utilization on agro inputs like seeds fertilizers, pesticides

    timely irrigation are carried out throughout its marketing territory. Crop seminar , farmers

    meeting , distribution of crops and product literature, publicity van campaign, retailers, meet

    and training to farmers are also carried out by qualified staff in marketing area.

    PRODUCTS

    PPL manufactures and markets various grades of fertilizers. These fertilizers are

    marketed under the brand nameNAVRATNA.

    Major products of PPL is DAP which contains 2% extra sulphur while NPK

    20:20:0:13 contains 13% extra sulphur. This sulphur is very beneficial to the crop in

    various ways and is a valuable input to the crop, particularly in the context of chronic

    deficiency of sulphur in Indian soil.

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    Apart from the major nutrientsNavratna DAP also contains specially micronutrients

    viz. Zinc, iron, copper, and, Magnesium & Manganese which are essential for crops in

    myriad ways.

    While DAP, NPK (10:26:26 ) , NPK (12:32:16), NP(20:20:0:13) are suitable for all

    type of crop , NPK-(10:26:26) is particularly suitable for potato , cotton, and sugarcane in

    states like Westbengal , Maharashtra, Andhrapradesh and Orissa and NPK- (12:32:16)

    suitable for soybean and sugarcane in other states . NPK-(20:20:0:13) on the other hand is

    particularly suited for vegetable and oil seeds, due to its high sulphur content.

    All the fertilizers produced by PPL strictly adhere to specification as per the fertilizers

    control order. All the products are packed in 50 kg.HDPE/PP laminated bags.

    Product Manufactured by PPL:

    Di-Ammonium Phosphate, NPK- 10:26:26, NPK12:32:16, NP -20:20:0:13

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    river and soil in southern and western part has become sandy. Main crops grown in this

    region are paddy, Makhana, Wheat, Maize, Banana, Pulses, Jute and Vegetables.

    Demography of Supaul

    Supaul is the District of Bihar. Supaul is a city and amunicipalityinSupaul district

    in the Indian state ofBihar. The Supaul district occupies an area of 2410 km and has a

    population of 1,745,069 (as of 2001). Not far from this place is the Indian border connecting

    Nepal. The Supaul Town is the administrative headquarters of this district. The district is a

    part of Koshi division. Agriculture is the major occupation in the region and the main crop

    which is grown here is paddy.

    District Headquarters: Supaul

    Block: Total 11 blocks are Supaul, Pipra, Kisanpur, Tribeniganj, Chhatapur, Raghopur,

    and Basantpur. Gamharia, Mahaddipur, Pratapganj, Dagmara

    Supaul District was created from Saharsa district in 1991. Earlier, Supaul was a

    subdivision. . It is famous for agriculture. This district is sometimes affected by flood by river

    of koshi.

    http://en.wikipedia.org/wiki/Municipalityhttp://en.wikipedia.org/wiki/Municipalityhttp://en.wikipedia.org/wiki/Municipalityhttp://en.wikipedia.org/wiki/Supaul_districthttp://en.wikipedia.org/wiki/Supaul_districthttp://en.wikipedia.org/wiki/Supaul_districthttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Biharhttp://en.wikipedia.org/wiki/Biharhttp://en.wikipedia.org/wiki/Areahttp://en.wikipedia.org/wiki/Square_kilometrehttp://en.wikipedia.org/wiki/Populationhttp://en.wikipedia.org/wiki/Populationhttp://en.wikipedia.org/wiki/Square_kilometrehttp://en.wikipedia.org/wiki/Areahttp://en.wikipedia.org/wiki/Biharhttp://en.wikipedia.org/wiki/States_and_territories_of_Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Supaul_districthttp://en.wikipedia.org/wiki/Municipality
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    River Koshi flows through Supaul. After the construction of Koshi Dam the flood situation

    has improved in Supaul. This year though (2008) the river Koshi changed its course and took the

    route it used to take 200 years ago. As a result major parts of Supaul districts were flooded.

    Demography of Muzaffarpur

    Muzaffarpur district of Bihar is spread over an area of 3172 sq. kms. The district is

    bounded on the north by East Champaran and Sitamarhi districts, on the south by the district

    of Vaishali, on the east by the districts of Darbhanga and Samastipur (part) and on the west

    by Saran and part of Gopalganj districts. The district headquarters is located at Muzaffarpur.

    The district has well developed means of communication. It has a network of railways and

    well-maintained roads.

    The district has a population of 3.15 million (2001census). Overall, there were 906

    females per 1000 males. Rural population in the district is 90.7% and urban population is

    9.3%. The density of the population was 929 per sq. kms. Hindi is the main language spoken

    in the district.

    District Headquarters: Muzaffarpur

    Muzaffarpur sub-divisionsEast Muzaffarpur and West Muzaffarpur

    Blocks : Total 14 community development blocks are Sahebganj, Motipur, Parod, Sariya,

    Kurhani, kanti, Minapur, Musahari, Bochaha, Aurai, Katra, Gaighatti, Dholi, Sakra .

    The Muzaffarpur district comprises of an extensive plain formed by the alluvium

    brought by the Gandak, the Bagmati and other rivers, which flow through it. The ground is

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    not marked by any high contour and at many places there are chains of shallow marshes,

    which serve the purpose of drainage for excessive water due to rainfall and overflow of the

    stream. The alluvial plain is a tract of great fertility. The soil of the district is largely alluvial.

    A special feature of the district is that due to continuous deposit of silt many of its riverbeds

    are higher than the adjoining areas. This leads to frequent floods during the rainy season

    particularly in northeast and southwest parts of the district

    The Gandak, Bagmati, Burhi Gandak and Baya are the important rivers besides a few

    streams. The Gandak and Bagmati have their origins in the mountains of Nepal. The Burhi

    Gandak is navigable during the greater part of the year. River Baya emanates from the

    Gandak is a little west of the Muzaffarpur district. It enters the district near Karnaul in

    Sahebganj block and flows in the southeasterly direction almost parallel to the parent river

    and ultimately joins the Ganga.

    Rice is the main crop of the district. It accounts for the major portion of the gross area

    sown. Maize is the next important crop for the district. Wheat is also grown in some parts of

    the district. Sugar cane, potato and banana are some of the non-cereal crops grown. The

    district is famous for mango and litchi, which are exported to other parts of the State.

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    VILLAGE LIST

    DISTRICT KATIHAR MUZAFFARPUR SUPAUL

    V Dighari Suriyahi Chauhatta

    Garbheli Chaumukhi Rajpur

    I Khariya Lohsari Belhi

    Durgasthan Sushta Mahipatti

    L Bheli Kanta Andauli

    Vikashnagar Maithi Bhilahi

    L

    Tilashnagar Krishna nagar Kharel

    Nijhara Dhebaha Parsharma

    A Marangi Jhapaha Nunupatti chauk

    Mansahi kewala Dronpur Thumha

    G Badibathna Belahiyan Sukhpur

    Narayanpur Ratanpura Nirmali

    E Chakri Narayanpur Khemaipatti Katiya chouk

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    Rampur Basaha

    N Dumariya Beloghara

    Madhubani

    A Kheriya

    Tinpenia

    M Mahiyarpur

    E Bisanpur

    1.FARMERS PROFILE

    1.1:-AGE:-Most of the farmers are belonging under the age group of 46-50.

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    Fig. 1.1:-Data source from the farmers

    1.2:-EDUCATION PROFILE: - 28% of the farmers are formally literate.

    Fig. 1.2:- Data source from farmers

    4

    8

    12

    16

    40

    52

    24

    18

    6 43 67

    6

    30

    36

    1310

    4 325

    7

    11

    17

    25

    33

    9

    6 4

    18-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60 61-65 66-70

    AGE PROFILE

    Katihar Supaul Muzaffarpur

    12%

    28%

    21%

    13%

    16%

    7%3%

    EDUCATION PROFILE

    ILLITRATE LITTRATE NONMATRIC MATRIC

    ATTENDED COLLGE GRADUATE POST GRADUATE

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    1.3) HOUSE TYPE:-

    In Muzaffarpur 34 % farmers are from R4. In Supaul 30% farmers are from R3 and R4.

    In Katihar 32% farmers are from R4 category.

    Fig. 1.3:-Data source from the farmers

    19%

    16%

    31%

    34%

    Muzaffarpur

    R1

    R2

    R3

    R4

    20%

    20%

    30%

    30%

    Supaul

    R1 R2 R3 R4

    19%

    20%

    29%

    32%

    KatiharR1 R2 R3 R4

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    1.4:- TYPE OF FARMERS: Most of the farmers are small farmers.

    Fig. 1.4:-Data source from the farmers

    1.5) IRRIGATION: Most of the farmers are using boring well for irrigation in all 3

    districts.

    0

    10

    20

    30

    40

    50

    60

    Marginal(less then

    1 hac)

    Small(1-4 hac) Medium(4-10 hac) Large(more then

    10 hac)

    (in

    hac.)

    land holding

    TYPE OF FARMER

    Katihar(%)

    Supaul(%)

    Muzaffarpur(%)

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    Fig. 1.5:-Data source from the farmers

    1.6) CROPS GROWN:

    In Katihar, Farmers are mainly growing the paddy, banana, maize, wheat, andvegetables.

    In Supaul district, farmers are growing paddy, wheat, maize, and vegetables. In Muzaffarpur district, the main crops are paddy, wheat, maize, banana and litchi.

    The district is famous for mango and litchi, which are exported to other parts of the

    State.

    08

    36

    144

    80

    6

    18

    102

    6

    22

    4

    14

    110

    4

    0

    20

    40

    60

    80

    100

    120

    140

    160

    canal well lift irrigation Boring well others

    Katihar Supaul Muzaffarpur

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    Fig 1.6:-Data source from the farmers

    2:- COMMUNICATION

    112

    52 68

    112

    4426

    48

    84

    8

    96

    87

    72

    23

    36

    93

    33

    72

    95

    36

    8

    20

    0

    50

    100

    150

    200

    250

    300

    350

    paddy Banana wheat maize vegetable chilli other

    Katihar Supaul Muzaffarpur

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    2.1:- COMMUNICATION AWARENESS OF PPL-

    Fig. 2.1:-Data source from the farmers

    About the PPL, most of the farmers are aware from the poster and wall painting in all

    3 districts. In Katihar 118 respondents are aware from the poster/painting, In Supaul, 77

    respondents are aware from the poster or painting and In Muzaffarpur, 93 respondents are

    aware from poster/painting. But in Muzaffarpur, jeep campaign is the play the important role,

    because most of the farmers are aware about the PPL from the jeep campaign. Through radio

    and press they cant know about the company or fertilizer because of that all farmers are not

    literate so they cant read the news paper. In all three districts some farmers who dont know

    about the name of PPL are less but they didnt see of any promotional activities of PPL.

    0

    20

    40

    60

    80

    100

    120

    Audio-visiual

    film

    jeep campaign Press Radio Poster/painting Unknown

    4

    1711

    23

    118

    68

    03 5

    9

    77

    52

    0

    67

    17 18

    93

    26

    Katihar Supaul Muzaffarpur

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    2.2:- BRAND AWARENESS

    Fig. 2.2:-Data source from the farmers

    Most popular brand is TATA / PARAS. After that Navratna comes. In Katihar 165respondents know TATA / PARAS, 148 respondents know NAVRATNA, 63 know

    31

    148

    21

    165

    63

    7480

    17

    86

    13

    98

    43

    93

    55

    23

    113

    36

    93

    107112

    43

    BRAND AWARENESS

    Katihar Supaul Muzaffarpur

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    IFFCO, 74 are know the IPL, 31 respondents are know the PPL, 21 respondents are

    know the PPL-PHOSPHO-GYPSUM and 80 respondent are know the other brand.

    In Supaul, 98 respondents know the TATA/PARAS, 93 respondents know the IPL, 86respondents know NAVRATNA, and 43 know the IFFCO and 55 respondents are

    know the other brand.

    In Muzaffarpur, 113 respondents know the NAVRATNA, 93 respondents know theTATA/PARAS, 107 respondents know IFFCO, and 112 know the IPL and 43

    respondents are know the other brand.

    3: - BRAND BEHAVIOR

    3.1:- LAST TIME BOUGHT FOR DAP, MOP, NPK, AND COMPLEX

    FERTILIZERS

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    Fig. 3.1:-Data source from the farmers

    In complex fertilizer, farmers prefer NAVRATNA, TATA / PARAS, IPL, and others in all

    three districts:-

    In Katihar district, about 42% of the farmers had bought Navratna brand, about 33%of the farmers had bought TATA/PARAS, and about 18% farmers bought IPL, 5% farmers

    bought other brand.

    In Supaul district, about 36% of the farmers bought the Navratna brand, about 26%farmers bought the TATA/PARAS, and about 32% of the bought the IPL, 5% farmers bought

    the others brand.

    In Muzaffarpur district, about 38% of the farmers bought Navratna brand, about 26%farmers bought the TATA/PARAS, and about 32% farmers bought IPL, 6% farmers bought

    other brand.

    PPL/Navratna TATA/Paras GROMOR IPL OTHER

    42

    33

    2

    18

    5

    36

    26

    1

    32

    5

    38

    24

    0

    32

    6

    LAST TIME BOUGHT FOR DAP,MOP,NPK COMPLEX

    FERTILIZERS

    Katihar(%) Supaul(%) Muzaffarpur(%)

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    In all three district farmers bought only 1-2% of the total fertilizer.

    3.2:- LAST TIME BOUGHT FOR UREA

    Fig. 3.2:-Data source from the farmers

    In straight fertilizer (urea), farmers prefer mostly IFFCO, SHAKTIMAN, KISAN, RAJA,

    and others brand in all three districts.

    In Katihar district, 20% farmers bought IFFCO, 45% SHAKTIMAN, 25% KISAN,and rest of 6% RAJA, 4% others brand.

    In Supaul district, 17% farmers bought IFFCO, 62% farmers bought SHAKTIMAN,15% farmers bought KISAN, 2% farmers bought RAJA, and 4% farmers bought

    others brand.

    IFFCO SHAKTIMAN KISAN RAJA OTHER

    20

    45

    25

    64

    17

    62

    15

    24

    47

    19

    12 13

    9

    LAST TIME BOUGHT FOR UREA

    Katiahr(%) Supaul(%) Muzaffarpur(%)

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    In Muzaffarpur district, 47% farmers bought IFFCO, 19% farmers boughtSHAKTIMAN, 12% farmers bought KISAN, 13% farmers bought RAJA, and 9%

    farmers bought others brand.

    4: - BRAND DISPOSITION

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    Fig.4:-Data source from the farmers

    Navratna brand is the first preference of the most of the farmers. After that farmers give the

    second priority to the TATA/ PARAS.

    82 farmers insist to the Navratna brand, 122 farmers insist to buy the TATA/PARAS

    brand, 58 farmers insist to buy the IFFCO. 186 farmers prefer the Navratna brand, 109

    farmers prefer the TATA, and 92 farmers prefer the IFFCO, 66 farmers prefer the IPL, 108

    farmers prefer the other brand.

    118 farmers unaware about Gromor brand, 130 farmers unaware about Hindalco and

    Godavari.

    0

    50

    100

    150

    200

    250

    300

    350

    400

    PPL TATA IFFCO GROMO

    R

    IPL HINDALC

    O

    GODAW

    ARI

    OTHER

    reject 0 8 0 0 0 0 0 0

    unaware 0 0 18 118 12 130 130 0

    no opinion 3 3 15 16 28 11 11 0

    accept 36 6 13 7 28 0 0 26

    Intend 72 9 3 0 7 0 0 7

    prefer 186 109 92 0 66 0 0 108

    insist 82 122 58 0 0 0 0 0

    AxisTitle

    BRAND DISPOSITION

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    5: - BRAND IMAGERY

    Fig. 5.1:-Data source from the farmers

    Most of the farmers are used the Navratna but when I asked that which one is complete

    reliable fertilizer then they cant give the specific answer. Some farmers told that Navratna,

    some TATA, some others. In the ques. of pay extra premium they told Navratna, TATA, IPL,

    Others. In all ques. They all are told same answer but in comparison to others Navratna is the

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    BRAND IMAGERY

    PPL(%) TATA(%) IFFCO(%) IPL(%) OTHERS(%) DK/CS(%) NONE(%)

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    most popular in all the farmers and the give the preferences. Because in all sector like timely

    available, quality of granules, quality of bag, all mineral requirement are fulfill in the

    Navratna.

    5.2:- CORPORATE IMAGE

    Fig. 5.2:-Data source from the farmers

    In all three districts, PPL arrange most of the activities like farmers meeting, training

    programs, demonstration, soil testing, and most important thing is timely availability. But in

    case of other companies they are lack in timely availability for that reason farmers are not

    73

    12

    27

    0 0

    25

    109

    132

    35

    15

    4655

    123

    37

    54

    107

    70

    30

    68

    22

    70 0

    24

    47

    89

    2 0 0

    27

    53

    3

    26

    0 0

    23

    Corporate Image

    MEETINGS ADVERTISINGS AVILABILITY

    TRAINING & DEMON NEW PRODUCT SOIL TESTING

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    getting the fertilizer at the time of sowing so they choose another brand of fertilizer. As you

    seen in the above chart in the meeting graph PPL is more than the others. In the advertising

    area TATA is more than PPL. But in availability area IPL is more than both fertilizer.

    6.:- MICRONUTRIENTS:-

    6.1:- MICRONUTRIENT AWARENESS IN KATIHAR DISTRICT

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    Fig. 6.1:-Data source from the farmers

    In Katihar district, when we ask about micronutrient then top of mind recall of the farmer was

    zinc. In this district farmers are mostly use the zinc. About 121 farmers ever use the zinc.

    Farmers mostly use the sulphur, gypsum; some of the farmers use the phospho-gypsum. Only

    24 farmers were ever using the ppl phospho-gypsum in the Katihar district.

    16 8

    96

    26

    2 2 4

    28

    28

    6

    26

    70

    6 1112

    2818

    12

    121

    26

    8

    2412

    2816

    8

    65

    42

    0

    106

    28

    MICRONUTRIENT AWARENESS IN KATIHAR DISTRICT

    tom spont ever use last use

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    6.2:- MICRONUTRIENTS AWARENESS IN SUPAUL DISTRICT

    Fig. 6.2:-Data source from the farmers

    In Supaul district, when we ask about micronutrients then top of mind recall of the 63 farmers

    was zinc. About 64 farmers have ever used the zinc. 34 farmers use the gypsum, 36 farmers

    ever use the sulphur, and 22 farmers have not given any answer. Only 22 farmers ever use

    PPL phospho-gypsum in this district.

    gypsumphaspho-

    gypsumzinc sulphur mixture

    PPL

    phaspho-

    gypsum

    other no anser

    LAST 24 16 57 26 12 9 11 22

    EVER 34 10 64 36 4 22 8 22

    SPONT 38 6 32 46 6 14 12 22

    TOM 11 8 63 6 0 6 0 22

    0

    50

    100

    150

    200

    250

    AxisTitle

    MICRONUTRIENTS AWARENESS IN SUPAUL DISTRICT

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    6.3:- MICRONUTRIENT AWARENESS IN MUZAFFARPUR DISTRICT

    Fig. 6.3:-Data source from the farmers

    In Muzaffarpur district, farmers are mostly aware from the zinc and sulfur micronutrients. About 94

    farmers ever use zinc and 83 farmers ever use sulphur. And rests of the farmers are using gypsum,

    phospho-gypsum, mixture and other. In these micronutrients, 32 farmers are aware from the PPL

    phospho-gypsum and they are using this.

    2 2

    72

    11

    0

    18

    0

    138

    6

    41

    74

    3

    14

    4

    131411

    94

    83

    11

    32

    1113

    46

    61

    43

    0

    17

    813

    MICRONUTRIENT AWARENESS IN MUZAFFARPUR

    DISTRICT

    TOM spont ever use last use

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    The conclusion is that in all of three district farmers aware mostly about the zinc, sulphur, PPL

    phospho-gypsum.but in all of these micronutrients zinc comes first in the top of mind.

    In all three districts, total 78 farmers are aware from the PPL phospho-gypsum.

    6.4:- LAST USERS OF MICRONUTRIENTS IN ALL THREE DISTRICTS

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    Fig. 6.4:-Data source from the farmers

    Last time most of the farmers use the zinc, sulphur, PPL phospho-gypsum, phospho-gypsum and

    others micronutrient. But all of these zinc and sulphur micronutrients are using by large no. of the

    farmers. About 180 farmers are using zinc in all three districts and about 110 farmers are using

    sulphur in all three districts, rests of the farmers are using other micronutrient. In all of these about 35

    farmers are using PPL phospho- gypsum in last time.

    16

    8

    65

    42

    0

    10

    6

    28

    24

    16

    57

    26

    129

    11

    22

    46

    61

    43

    0

    17

    8

    13

    Katihar Supaul Muzaffarpur

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    6.5:- MICRONUTRIENT USED IN CROPS

    Fig. 7:-Data source from the farmers

    In Katihar district, 112 farmers use micronutrient in the paddy crop, 52 in banana, 68 in

    wheat, 112 in maize, 44 in vegetables, 26 in chilli, and 48 in other.

    In Supaul district, 84 farmers use micronutrient in the paddy crop, 96 farmers use in wheat,

    87 in maize, 72 in vegetables, 23 in chilli, and 36 in other crops.

    112

    5268

    112

    4426

    48

    84

    8

    96

    87

    72

    23

    36

    93

    33

    72

    95

    36

    8

    20

    paddy Banana wheat maize vegetable chilli other

    MICRONUTRIENTS USED IN CROPS

    Katihar Supaul Muzaffarpur

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    In Muzaffarpur district, 93 farmers are using micronutrient in the paddy crop, 33 farmers are

    using micronutrients in banana, 72 farmers use in wheat, 95 farmers use in maize, 36 in

    vegetables, 20 in others crop.

    In conclusion, most of the farmers are applying micronutrients in paddy, maize and wheat.

    7: - ATTITUDE

    Fig. 7:-Data source from the farmers

    At the last we know that what is the attitude of the farmers about the company PPL? They are

    satisfied with the product and their response. Most of the farmers are satisfied but some are not

    satisfied with the company and their products.

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    very dissatisfied dissatisfied neither satisfied

    nor dissatisfied

    satisfied very satisfied can't say

    ATTITUDE(%)

    %age

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    8: - RECORD

    Fig. 8:-Data source from the farmers

    In both districts, the farmers used the PPL in the last time but they are using less in ppl phospho-

    gypsum.

    KEY FINDINGS

    1. Hoardings, Poster and wall painting are most effective communication medium inBIHAR state. 60% people saw hoardings, poster, and wall paintings in three districts.

    2.

    Very low effective communication medium is audio visual. Some of the farmers saw the

    audio visual only in farmers meeting.

    3. Farmers do not read newspaper or magazine, due to illiteracy and low economy status.4. Stimulus like Pariwala Khad, Zada Dam Keemat Kam (PPL Phospho-gypsum) and

    Navratna Samachar is not so much effective.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    KATIHAR SUPAUL MUZAFFARPUR

    RECORD

    PPL Last occasion

    PPL Phospho-Gypsum Ever User

    PPL Phaspho-Gypsum Last User

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    5. Farmers have so many complain like we are the small farmer we did not get invitation forthe meetings. People have also said they do not have that much time to attend any

    meeting.

    6. Villages are far away from the main road. Jeep campaign only goes through the mainroad, so most of the farmers cant recall it.

    7. In Katihar and Supaul district those farmers who had seen jeep campaigns were unable tosay about the campaign was of which brand, but in Muzaffarpur district the second

    highest percentage of the communication medium is jeep campaign. About 30% farmers

    had seen the jeep campaign of Navratna phospho-gypsum.

    8. Product availability is the first priority given by farmers while purchasing fertilizer.9. Awareness of Paras is the highest followed by NAVRATNA, IFFCO and SHAKTIMAN.10.In case of awareness about fertilizer brand highest number of farmers can remember

    NAVRATNA, PARAS, and IFFCO spontaneously. In aided awareness farmers can

    remember what ever fertilizer available in local market.

    11.In three district farmers does not have any brand loyalty due to unavailability of fertilizerin right time. And high price of leading fertilizer brand in pick season also a reason

    behind it.

    12.Large numbers of the farmers are small and marginal farmer in three districts so theycant buy fertilizer whatever they preferred at high price.

    13. In the case of micronutrients used farmer mostly used zinc.14. Very less farmers are aware about PPL Phospho-gypsum.15.Micronutrient namely Zinc, Boron, Sulphur are mostly use in Potato, Maize, Banana and

    Paddy.

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    16.Farmers perceptions about micronutrients are not so good. People think thatmicronutrient is not so much effective to increase yield. Large no of people only use zinc

    followed by sulphur and boron..

    17.Field demonstrations most of the farmers are prefer.18.Satisfaction levelabout 40% farmers satisfied after the use of micronutrients in terms of

    growth, green color of plant and yield increase with 5-10%.

    19.In three districts main crops are paddy, wheat, maize, banana, vegetables, litchi, andpotato. In those crops people only use zinc, sulphur and boron.

    20.About phospho gypsum most of the farmer are using. They have used it as a micronutrient. In Katihar and Supaul district phospho gypsum users are less in comparison to

    Muzaffarpur, because of the field demonstration and jeep campaign.

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    SUGGESTIONS

    Promotional Activities-

    Field Demonstration. Advertisement. Jeep Campaign. Hoarding/Posters/Painting.

    The most effective promotional activities are field demonstration, jeep campaign.

    Because of that most of the farmers are illiterates so they can only understand by field

    demonstration and jeep campaign. When I talk to the farmers they told that every company

    told that their product is good but when we see the effect of product in the fieldis good or bad

    then we decide that this product is good or not.

    Another promotional activity is jeep campaign which is most effective because by the

    jeep company directly aware to the farmers.

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    Timely Availability-

    Fertilizer should be timely available, because most of the farmer objection they not

    get fertilizer when they cultivation crop. Due to unavailability retailer demanding high price

    to the farmers, that should be effective to farmers perception.

    Awareness of Micronutrient-

    Awareness of micronutrient is not good in comparison to complex fertilizer, farmers

    dont know why used the micronutrients and what the advantage of micronutrients they

    are habituated to used the traditional farming. Some farmers are known about zinc and

    sulphur and they used it. About PPL Phospho-gypsum farmers they dont know. Company

    should give preference of advertisement and arrange farmer meeting in village and gave some

    knowledge about micronutrient.

    CONCLUSION

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    At the last, we concluded that in the company point of view, the overall performance

    is well in all three districts, KATIHAR, SUPAUL and MUZAFFARPUR. But in Katihar

    There is less promotional activities in comparison to Muzaffarpur. Farmers are using the

    Navratna due to unavailability of TATA Paras. In the Muzaffarpur district the name of Paras

    is go down due to the lack of availability and lack of quality. So the farmers are using the

    Navratna brand. But In the lack of availability of Navratna brand in the market they choose

    another brand. In all three districts farmers are aware from the Navratna brand. But they dont

    know so much about micronutrient and whether it will be use. They only know about the

    some micronutrient like as zinc, sulphur, boron and gypsum.

    The impacts of promotional activities are very effective but in case of news paper ad

    is not so much effective. The effective promotional activities are jeep campaign,

    demonstration, field visit, meetings. But in case of Katihar, there is no promotional activities

    are effective. In SUPAUL district there are less promotional activities going on. In that area

    promotional activities are in only market or shops. Farmers, who illiterate they dont about

    their product and services, some farmers, who using the Navratna brand but they dont about

    them, they only told to the dealer or retailer for fertilizer, so the awareness of micronutrient

    and Navratna brand is not so much good.

    The literacy level of farmers is good. They grown mostly Paddy, Wheat, Maize,

    Banana, Some vegetables and in Muzaffarpur the most growing crop is litchi.

    The result of our project shows that customer based-brand equity has a great

    importance on consumers perception of brand and the lack of brand equity will weaken

    consumers perception. Therefore there should be a continuous effort by fertilizer marketers

    to enhance customers based- brand equity. Fertilizer operators should bear in mind that old

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    familiar brand dies, as a result of poor management of brand, overextension and lack of

    investment in developing brand equity and values.

    Others include:

    The company should ensure the timely availability of their products at a particularplace based on demand.

    There should be appropriate provisions of information flow among the farmers aboutthe new products launched.

    The company should ensure the regular visit of their representatives to solve the

    problems of farmers at their best related to the products.