Market Flash Issue 435 | 28 September 2011/media/documents/public/market-flash/401-500/... · Market Flash Issue 435 | 28 September 2011 ... La Poste trials digital pay slips for

Market Flash Issue 435 | 28 September 2011

THE NATURAL PARTNER FOR THE POSTAL INDUSTRY

In this issueFeature Story

�French e-commerce growing by 20% this year

Americas

�Obama’s reform package aims to aid the Postal Service �UPS MyChoice offers recipients more control �DHL to add air freighters to growth trade routes �FedEx has Columbia covered �UPS promises profit and investment growth �FedEx wins recognition for technology innovation �UPS chief calls for lifting of export controls

Asia-Pacific

�Hongkong offers services for group-buying websites �DHL moves with manufacturing in China �TNT links China and Asian road networks �DHL gains ground handling licence in Jordan �DHL provides logistics for the Rugby World Cup

Europe

�Deutsche Post DHL invests heavily in German parcels network �bpost acquires mail and parcel clearance business �La Poste trials digital pay slips for its employees �PostNL offers digital platform for retail brochures �PostFinance moves towards standard industry supervision �Portugal’s CTT cuts costs for higher net profit �TNT Express cuts 181 head office jobs �Itella in talks on expected job losses �Royal Mail sells office site for £120m �Swiss Post implements later letter collection �CTT unveils its self-service post office �New chief executive joins Spain’s Correos �Swiss Post simplifies customs clearance �Nightline to expand its Belfast depot �Nightfreight expects better results this year �Austrian Post merges its mail and retail divisions �La Poste Mobile doubles launch forecast �DHL takes over niche life-sciences operator �Spain’s MRW moves into healthcare sector �Geodis acquires Pharmalog to boost health logistics �Aramex helps Red Crescent with disaster response

French e-commerce growing by 20% this yearE-commerce in France is showing strong growth with sales in the first half of 2011 rising by 20% to €17.5bn.

That figure comes from a survey conducted by the French distance-selling association, Fevad, based on information from 40 leading commercial web sites and from payment services providers acting on behalf of almost 90,000 e-retailers.

Fevad expects French online sales to reach €37bn by the end of the year if growth continues at 20% in the second six months.

The payment services providers included in the study reported a 21% increase in the volume of transactions handled. They expect the number of e-retailers using their services to rise from the current 90,000 to 100,000 by 2012; 28% more e-retailers have already joined payment platforms this year.

The e-retailers participating in the survey achieved an overall sales increase of 13% above the first six months of 2010, growing their sales by 16% year-on-year in the second quarter.

In 2011, clothing showed the highest sales growth at 16% in the first quarter and 17% in the second. Sales of high-tech products grew by 8% and business-to-business e-commerce sales by 5%.

PAGE 2 - Issue 435THE NATURAL PARTNER FOR THE POSTAL INDUSTRY

Issue 435 | 28 September 2011

AmericasObama’s reform package aims to aid the Postal ServiceIn his plan for economic growth and deficit reduction announced on 19 September, US President Barak Obama laid out five ways to improve the financial position of the US Postal Service, including allowing a move from six to five delivery days each week and the restructuring of retiree health benefit pre-funding to an accruing cost basis.

In a reform package that claims to provide US$20bn in cash relief to the Postal Service over the next several years, the president proposes to refund US$6.9bn of surplus contri-bution paid by the Postal Service to the Federal Employees Retirement System (FERS).

The Postal Service would also be permitted to offer “non-postal products”, to increase collaboration with state and local governments and to raise prices within the current price cap to align postage more closely with the cost of delivery.

The proposal would also grant the Postal Service permission to seek “the modest one-time increase in postage rates” that it proposed a year ago.

Mr Obama said the reforms would reduce the federal deficit by US$19bn over 10 years.

Responding to the recommendations, Postmaster General Patrick Donahoe said the president’s proposal was “helpful” and he thanked the president for acknowledging the enormous value of the Postal Service to commerce and communications in the United States.

On 06 September, Mr Donahoe reiterated to a Senate committee that the package of urgent measures he had proposed earlier was necessary to pull the Postal Service out of imminent financial disaster. Some of these proposals, including five-day delivery and the return of FERS overpay-ments, were taken up in the president’s reform package.

On 15 September the Postal Service unveiled proposals for major network and processing cuts designed to save up to US$3bn a year.

The proposals include reviewing almost 250 processing facilities for possible consolidation or closure, reducing mail processing equipment by up to 50%, dramatically reducing the national transport network and cutting up to 35,000 jobs.

Mr Donahoe said that the delivery service standard would have to change from 1-3 days to 2-3 days following a 25%

AmericasAsia PacificEurope



drop in first-class mail in the past five years, which has created excess processing and transport capacity.

The Postal Service intends to file its proposals for a new delivery standard with the Postal Regulatory Commission this autumn.

UPS MyChoice offers recipients more controlUPS is offering consumers greater control over the delivery of their parcels with the launch of a service that includes paid-for and premium options.

UPS MyChoice provides email or SMS alerts notifying recipients of a four-hour delivery window the day before their parcel is due to arrive. Recipients will be able to authorise electronically any parcels that require a signature on delivery.

For a US$5 fee, recipients will have the option to reroute their parcel to another delivery address or to have it deliv-ered to the nearest UPS Store outlet.

UPS MyChoice Premium Membership will be offered for a US$40 annual subscription. The premium service provides access to an online delivery calendar showing the status of home-delivery shipments. It offers a two-hour delivery window for a fee of US$5, payable once the delivery is completed on time.

UPS is promoting its MyChoice service by way of a sweep-stake competition offering consumers who register before 31 December the chance to be one of 25 winners.

DHL to add air freighters to growth trade routesDHL is adding three Boeing 777 freighters to its scheduled air services in order to expand capacity and boost transit times on growing trade routes. It has also contracted Atlas Air to fly five B767 freighters on North American routes.

The B777 aircraft are to be operated by Southern Air Holdings. The first of the three went into service last month flying between DHL’s hubs in Cincinnati, Bahrain and Hong Kong.

By adding another round-the-world service, DHL promises later pick up times for next-day deliveries in the US, Canada and more parts of the Americas. Transit times will reduce for express services from Canada, Latin America and the US to the Middle East via Bahrain.

The 777 freighters are claimed to be the most fuel-effi-cient aircraft of their kind and are expected to burn 20- 25% less fuel.

Atlas Air’s crew, maintenance and insurance service for DHL is expected to begin with one aircraft early next year, expanding to five by the third quarter.




FedEx has Columbia coveredFedEx Express has begun operating domestic express services between major cities in Columbia following the launch earlier this year of direct international services throughout the country.

FedEx Express Nacional offers door-to-door next-day and before-noon express services, a deferred two to five-day service and services for heavier weight consignments over 68kg.

UPS promises profit and investment growthUPS aims to grow its revenue and profit over the next three to five years while continuing to invest in new technology and expanded facilities.

Addressing analysts at the company’s annual investors’ confer-ence, chief financial officer Kurt Kuehn laid out the company’s five-year financial goals up to 2016.

He said the company anticipates consolidated revenue growth of 6-8% a year with compound annual earnings per share growth of 10-15%. He promised a return on capital invested of at least 25% and free cash flow each year of more than 100% of net income.

Distributions to shareholders in the form of dividends and stock repurchasing would expand; stock repurchases were expected to be at least US$8bn from 2012 to 2014.

During the conference, the company announced a US$200m expansion of its European air hub at Cologne/Bonn Airport to be completed by the end of 2013.

The extension will be partly dedicated to processing larger freight shipments while package sorting capacity will increase to 190,000 an hour.

FedEx wins recognition for technology innovationFedEx has won the title “Most Innovative New Tech-Enabled Product” in InformationWeek 500 for two FedEx Office services: FedEx Office Print & Go and FedEx Office Print Online.

The InformationWeek 500 provides an annual listing of the top technology innovators in the United States.

Print & Go, launched this year, allows customers to access and print documents directly from mobile devices and USB flash drives. Print Online, first launched in 2007, now offers an intui-tive print management application that includes file retrieval from Google Docs.

UPS chief calls for lifting of export controlsUPS chairman and chief executive Scott Davis has suggested ways to boost US exports by “unleashing” global trade constraints.

In a speech to the National Defense Transportation Association, Mr Davis said US gross domestic product would rise by US$64bn if export controls were streamlined. Free trade agreements with South Korea, Columbia and Panama would create jobs but were “stuck in the mud” in Washington, he said.

Golden anniversary ad-dress to PCCUnited States Postmaster General Patrick Donahoe outlined new postal prod-ucts and services to 80,000 business mailer members of the Postal Customer Council (PCC) on the organisation’s golden anniversary on 21 September, speaking live by satellite to more than 160 PCC groups.

Brazil’s postal reforms approvedThe Brazilian parliament has approved wide-ranging post-al reforms allowing Correios to expand and diversify into new business areas such as logistics and electronic serv-ices. The new legislation now needs only to be confirmed formally by the president.

Union reps oppose liber-alisationPostal union representa-

tives pledged to fight against “discredited” policies of lib-eralisation and privatisa-tion at the global UNI Post & Logistics conference in Washington. They called for more innovation and service expansion.

Fuel surcharges begin rising againFuel surcharges by global integrators increased in Sep-tember as oil prices again began to rise. In the United States FedEx Express and DHL Express raised their sur-charges from 15% to 15.5%, while the UPS surcharge went up from 14.5% to 15%.

Faster deliveries to and from PanamaDHL Express says it has im-proved delivery times to and from Panama by one full day following the inauguration of direct flights from its US hub in Cincinnati.

>>In Brief - Americas




Asia-PacificHongkong offers services for group-buying websitesHongkong Post has launched a logistics service for rapidly growing group-buying websites that includes both delivery and counter collection.

The new, local logist ics service enhances exist ing e-commerce services by adding collection from Hongkong Post’s retail network.

The delivery and counter collection service is provided at six designated post offices in prime locations where e-retailers and customers can access them easily.

DHL moves with manufacturing in ChinaDHL Global Forwarding is responding to changing patterns in the location of manufacturing in China by expanding its network.

Development of central and western China is a government priority under its 12th five-year plan to speed up the transfer of industry to inland areas. China’s manufacturing industry is therefore undergoing a major geographical shift from coastal areas such as the Yangtze and Pearl River deltas.

In response, DHL is opening five new branch offices, two in Zhengzhou and Taiyuan, prime inland centres, and three in the Tier 3 cities of Wenzhou, Xuzhou and Huizhou.

The company also plans to establish two more branch offices and 20 sales offices in order to achieve 30% coverage in Tier 3 cities by 2015. Currently, it has 40 offices throughout China.

DHL Global Forwarding believes that inland markets provide opportunities for multi-modal services involving the existing infrastructure.

It has launched two end-to-end rail services. One links 14 cities in China to seven CIS countries and Russia. Ocean freight through Chinese ports can be loaded directly on to the rail network or taken by road to rail links in Shanghai and Beijing. The second is a scheduled, three-times-a-week, cross-border, April-to-October service linking Ulaanbaatar, Mongolia by rail to Tianjin, China, and onward to global connections.

TNT links China and Asian road networksTNT Express has linked its day-definite domestic road network in China to its international Asia Road Network (ARN) to create a pan-Asian day-definite road network.

After a year of testing the link, operated by TNT Hoau, the ARN now spans seven countries including China. TNT says its day-definite road freight service in China is half the price of air freight, taking one to three days more to reach destinations.

DHL gains ground handling licence in JordanDHL Express has signed an exclusive deal with Royal Jordanian Airlines to operate ground handling without the involvement of a third party.

DHL Express Jordan claims to be the only company in the country licensed to collect goods from aircraft at Amman’s Queen Alia International Airport. The exclusive contract covers both import and export goods.

DHL provides logistics for the Rugby World CupDHL is the official logistics provider to the Rugby World Cup tournament in New Zealand running from 09 September.

Initially delivering team equipment to New Zealand from 19 global locations, DHL Asia Pacific has continued to supply equipment for each of the 48 matches at 12 venues. The company is also transporting anti-doping samples taken from players to an accredited laboratory in Sydney for testing within 24 hours.

Jessie Tang to head Hongkong PostHongkong Post will have a new Postmaster General, Jessie Tang, from 01 October, replacing Clement Cheung Wan-ching, who moves to be commissioner of customs and excise. Jessie Tang has worked in civil service departments since 1985.

>>In Brief - Asia-Pacific




EuropeDeutsche Post DHL invests heavily in German parcels networkDeutsche Post DHL is making its largest investment in its German parcels network since the 1990s in order to provide services adapted to e-commerce and changing consumer behaviour.

The company is spending about €750m on improving the performance of parcel centres, speeding up sorting and restructuring its entire transport network in Germany. The aim is to provide an infrastructure to support innova-tive services including reliable transport of sensitive goods, cross-border returns and rapid delivery of perishable goods.

The domestic parcels business falls within Deutsche Post DHL’s mail division. It already accounts for about 20% of the division’s total revenue, showing growth of almost 10% in the first half of this year.

Investment in new technologies, including scanners that can read all six sides of a parcel, will boost processing from

the present 20,000 parcels an hour to 28,000, 40,000 or 50,000 an hour, depending on the centre.

Deutsche Post DHL has been testing new sorting solu-tions at three pilot locations since the beginning of the year, claiming to have achieved 40% higher capacity and processing speed. The company will install equipment used at the pilot locations at seven additional parcels centres. It has also deployed 6,000 new parcel delivery vehicles and is restructuring 650 parcel districts across the country.

Transport operations between sorting centres will be adapted so that parcels can enter the delivery stream later in the day; the aim is to deliver parcels anywhere in the country as fast as letters are delivered.

Corporate board member for mail, Jürgen Gerdes, said Deutsche Post DHL’s aim was to “help e-commerce in Germany make the final breakthrough”. He promised dramatic improvement in quality and reliability from an already market-leading position.

In a separate move, DHL Germany aims to more than double the number of people registered to use its auto-mated Packstation terminals to five million within the next five years.

Packstation allows consumers to drop off and collect parcels at a convenient time from 2,500 terminals across Germany in 1,600 towns and cities. DHL said it would continue to expand the Packstation network’s capacity, replacing older terminals with modular units offering more drop-off and collection boxes, and additional and simpler services.

bpost acquires mail and parcel clearance businessBelgian postal operator bpost is furthering its e-commerce growth strategy with the acquisition of DSV’s customs clear-ance service for international mail and parcels in Belgium.

The company said that customs clearance for e-commerce parcels was important in presenting customers with a complete service. It will take over about 35 DSV employ-ees and expects the acquisition to be completed in February 2012.

Danish group DSV gained the mail and parcels customs clearance operation in Belgium when it acquired ABX Logistics. The company’s core business is road transport and air and sea freight forwarding.




La Poste trials digital pay slips for its employeesFrance’s La Poste is offering 6,500 postal workers the opportunity to receive their pay slips via its Digiposte service in a trial to determine whether the service could be extended to all its employees.

Digiposte, a secure electronic mailbox launched last year offers customers the facility to send, receive, file and share documents online.

Large companies in France including EADS, La MAIF and Acadomia have already signed up to Digiposte, and Groupe La Poste subsidiaries Mediapost and Chronopost offer their employees the option to set up a free Digipost account to receive pay slips.

The trial among postal workers runs from September until January. La Poste will enable employees in depart-ments across the organisation to receive both digital and hardcopy pay slips. To participate, employees must set up an account on the Digiposte web site and register to receive digital pay slips.

Since 2009, French law has allowed employers to send pay slips digitally if the employee agrees and has access to his documents outside the workplace.

PostNL offers digital platform for retail brochuresPostNL has launched an online service offering retailers an opportunity to display their brochures on its Folders.nl web site, as well as distributing them physically.

The service is designed to help retailers reach consumers who prefer not to receive physical brochures for environ-mental reasons.

Post NL said that many households display “No [direct mail]” stickers because they do not want to receive large quantities of advertising material; however, they might be interested in certain products supplied by certain types of retailer and would be able to search Folders.nl by category.

The postal company worked with a range of partners including Publitas.com, hybris and Wugly.NL to create its Folders.nl brochure platform.

PostFinance moves towards standard industry supervisionSwiss Post’s compliance with the country’s money laun-dering act will be supervised by the Financial Market Supervisory Authority (FINMA) from December this year, which means that the company’s financial services subsid-iary, PostFinance, will be regulated on money laundering in line with the industry standard prior to coming under full FINMA supervision.

PostFinance will apply to FINMA for full supervision in the coming months; in 2013, it is due to be transformed into a public limited company wholly owned by Swiss Post, at which time it will be subject to full FINMA supervision.

Portugal’s CTT cuts costs for higher net profit CTT Group of Portugal has reported operating income of €386m in the first half year, 3.8% less than the same period in 2010. Consolidated operating costs were €344m, 6% lower than the first half of 2010.

Net profit was €34.2m, 22.7% higher than last year despite a fall in demand for postal services. The earnings before interest and tax margin for the six months was 10.8%.




TNT Express cuts 181 head office jobsTNT Express is cutting 181 head office jobs but hopes to avoid forced redundancies by redeploying employees under a job mobility programme.

The reorganisation at head office is part of the company’s general programme to achieve about €50m in cost reduc-tion this year.

Since January TNT Express has operated a policy not to fill any job vacancies that occur at head office in order to minimise the likelihood of forced redundancies through reorganisation.

About 50 employees in the Netherlands will receive assis-tance in finding alternative jobs in TNT Express or outside the company. Under a social plan, employees whose jobs are redundant will have mobility assistance for up to 12 months while continuing to receive their salaries.

The company said the reorganisat ion was neces -sary following TNT Express’s demerger from the postal business, now PostNL.

Itella in talks on expected job lossesItella Group has launched statutory labour negotiations on the loss of about 430 person-years, mainly among administrative personnel.

The negotiations, expected to be completed by the beginning of November, are tak ing p lace with in the company’s three-year cost-cutting programme announced in August that Itella hopes will save €100m.

Royal Mail sells office site for £120mRoyal Mail is to receive £120m from the sale of the freehold on one of its offices in London’s fashionable West End and could gain additional revenue in future from a profit-sharing deal.

Great Portland Estates (GPE) has purchased the site and will lease it back to Royal Mail Group until 2013 for a total net rent of £4.6m. Once the leasing period ends, GPE will transform it into a “mixed use development”. Under the terms of the agreement, Royal Mail could share in future profits from the site if GPE redevelops it.

Royal Mail sold to GPE in order to cut costs and stream-line its business operations. In May this year the company submitted a planning application to develop the site, but GPE has said it will develop its own plans and submit them to the authorities for approval next year.

Swiss Post implements later letter collectionSwiss Post has begun implementing its new system to collect 93% of mail at 17.00 hours or later, giving consumers more time to get their letters in the post for next-day delivery.

The changes are being accompanied by the launch of an interactive postbox finder available from Swiss Post’s web site or its Post-App for mobile devices.

The company continues to focus on letters as its core business and has seen a slight increase in volume in the first half of this year. The new, later collection system wi l l cost the post an addit ional CHF8m a year. It includes collection at 19.00 hours from 469 postboxes in well-frequented areas and col lection at 17.00 hours on Sunday from an addit ional 222 postboxes.




CTT unveils its self-service post officeCTT Group has opened a new-concept post office in Lisbon offering customers a choice of either self-service or service from counter staff.

The company said it had employed innovative technol-ogy systems to deliver services to customers via touch screens. The 24-hour self-service facility provides parcel and registered mail collection, posting, bill and tax payments, ticket purchase and personalised postcards and stamps.

New chief executive joins Spain’s CorreosCorreos of Spain has a new chief executive, Ángel Agudo San Emeterio, who joins the postal company from the regional government of Cantabria which he headed from 2003 to 2011. He replaces Alberto Fafuente Félez who has moved to head the Spanish energy commission.

Swiss Post simplifies customs clearanceSwiss Post will simplify its customs clearance processes for import consignments by introducing prices in line with the originator-pays principle.

From March next year prices will be calculated accord-ing to country of origin and value of goods instead of by shipping channel as is currently the case. The new prices will be lower for direct imports of low-price goods from Switzerland’s neighbouring countries.

From October this year import consignments with VAT and import duties of less than CHF5 will be processed free of charge.

Nightline to expand its Belfast depotIrish parcels carrier Nightline is to treble the size of its depot in Belfast, Northern Ireland, in response to rising parcel volumes.

The development will support Nightline’s customers in the mobile communications, electronics, fashion, pharmaceuticals and food industries. It will meet the Transported Asset Protection Associat ion security standard in common with the company’s depots in Ireland.

The Belfast expansion follows Nightline’s announcement of a €5.5m redevelopment of its Dublin headquarters.




Nightfreight expects better results this yearUK parcels operator Nightfreight is forecasting turnover of £123m for the full year in 2011 with pre-tax profits of £2m.

The company said its three-year development programme was beginning to pay off following a year of restructur-ing and investment. Future plans include creating a model depot as a blueprint for all future depot operations and the introduction of hand-held devices in vehicles on the company’s ‘one-man’ network.

Austrian Post merges its mail and retail divisionsAustrian Post has merged its mail and retail divisions in order to include the whole letter posting-to-delivery process in one unit.

The company is seeking to expand its branch network and increase efficiency in both retail services and delivery. It will begin piloting postal reception boxes enabling 2,800 households in Vienna to receive parcels and large letters when nobody is at home.

La Poste Mobile doubles launch forecastFrance’s La Poste is extending the sale of its mobile phone services to 459 more post offices, bringing the total number providing ‘La Poste Mobile’ to 1,437. In November the company will expand to a further 450 branches.

Rapid growth in La Poste Mobile is being attributed to the post office network, which accounts for 75% of sales to date, compared with 25% from the internet and tele-phone selling.

From its launch in May this year to the end of August, La Poste Mobile attracted 150,000 customers, double the number originally forecast. La Poste has revised upwards its forecast for the end of the year to between 300,000 and 400,000 users.

DHL takes over niche life-sciences operatorDHL Global Forwarding has taken over 100% owner-ship of global life-sciences cold chain logistics operator LifeConEx, which it formerly held in a 50/50 joint venture with Lufthansa Cargo. DHL plans to use its global presence to grow the niche business further.

LifeConEx specialises in integrating all the parties along the temperature-controlled supply chain. It uses data systems to coordinate carriers, ground handlers, package and data loggers earning prominence in the pharmaceu-tical and biotech industry.

I n 2009 th r ee o f t he f ou r US Food and D rug Administration-approved H1N1 influenza vaccine produc-ers globally chose LifeConEx to handle their distribution.

Spain’s MRW moves into healthcare sectorSpan i sh express opera tor MRW has launched a specialised service, MRW CLINIC, for the health and pharmaceutical industry.

The service transports urgent shipments to hospitals and laboratories and makes home deliveries to patients requiring special foods. MRW CLINIC operates on the franchise company’s 60-depot network using a distinctive label indicating the need for special handling.

Customers shipping parcels daily can set up a fixed oper-ation that removes the need to place an order every day.




Geodis acquires Pharmalog to boost health logisticsFrench transport group Geodis has strengthened its health-care logistics operations with its acquisition of Normandy-based logistics company Pharmalog.

Geodis moved into the healthcare logistics market early last year with the acquisition of express operator Ciblex which it rebranded at Geodis Ciblex. With Pharmalog Geodis believes it will have a broader offering that includes the specific expertise expected by the healthcare market.

The company plans to set up nine specialised healthcare logistics facilities in pharmaceutical technology parks and expects to expand its healthcare services across Europe.

PostNord names its new CFOPostNord has appointed Mats Lönnqvist as its new chief finan-cial officer (CFO) and executive vice-president. He will take up his new position on 01 November, moving from SAS Group where he has been CFO since 2009.

Rosen appointed to DP DHL board for another termDeutsche Post DHL’s chief financial officer Lawrence A Rosen has been appointed to the corporate board of management for another five years. He has been a member of the board since September 2009 and will continue to be in charge of finance and global business services.

Bakker to head Sustainability bodyThe former chief executive of TNT Peter Bakker is to be presi-dent of the World Business Council for Sustainable Development from January 2012. The global coalition, led by the chief execu-tives of some 200 companies, advocates progress on sustain-able development, sharing best practice and experiences.

Poste Italiane to bring banking to Panama’s postPoste Italiane is to advise Panama on postal technology under an agreement to modernise the post office network and set up financial services in line with the BancoPosta model in Italy.

City Link delivers fishing equipmentUnited Kingdom parcels operator City Link has won a £250,000 contact to carry out retail deliveries for fishing equipment supplier Daiwa Sports.

Contract extension for DHL Supply ChainDHL Supply Chain’s spare parts logistics contract with Swed-ish telecommunications company Telia has been extended for two years.

TNT Express extends a UK depotTNT Express UK has extended its depot in Thetford, eastern England, to increase capacity by 3,000 to 8,000 parcels a day.

>>In Brief - Europe

Aramex helps Red Crescent with disaster responseDubai-based transport operator Aramex is to partner the Qatar Red Crescent (QRCS) in order to improve disaster response.

The year-long partnership will encourage skill-sharing, coordination and support between the two organisations. Aramex will offer training and advisory services to the QRCS logistics department. It will support the effective transport, storage and distribution of relief items to field operations in the Middle East and North Africa when disasters occur.

QRCS will provide Aramex staff with first aid and disaster management training and will facilitate Aramex participa-tion in the International Red Cross and Red Crescent logistics training courses.




ABOUT THIS PUBLICATION

IPC Market Flash is a bi-weekly newsletter providing a comprehensive look at new developments emerging in the international postal marketplace. It is published by the Markets and Communication Department of the International Post Corporation.

IPC Market Flash is sent out exclusively to IPC member posts. If you would like to contribute to this publication or require further information, please contact: [email protected] © IPC Avenue du Bourget, 441130 Brussels Belgium Tel.: +32 (0)2 724 72 11www.ipc.be

While every care has been taken to ensure the accuracy of this report, the facts and estimates stated are based on information and sources which, while we believe them to be reliable, are not guaranteed. No liability can be accepted by International Post Corporation, its directors or employees, for any loss occasioned to any person or entity acting or failing act as a result of anything contained in or omitted from this report.


Documents

Market Flash Issue 435 | 28 September 2011/media/documents/public/market-flash/401-500/... · Market Flash Issue 435 | 28 September 2011 ... La Poste trials digital pay slips for