Mark Troncone - MBA, PMP®, CBAP®, ITILv3®,CSM® - Value PropositionI am an award winning certified IT Project Manager, certified IT Business Analyst and SCRUM Master. I use my key skills in communication, planning/analysis, leadership, and presenting alternative solutions to deliver the project initiative. The value I bring to any organization is my ability in defining functional business requirements to ensure only the necessary system functionality is successfully implemented. I can then manage and lead the project to completion for internal or 3rd party vendor software implementations or major internal enhancements. The result for your organization is a project completed within budget and deadline goals, delivering scope objectives, which produce a quality functioning system with minimal defects and low maintenance costs. This in turn, allows key executives to use the application to make strategic business decisions that will have a positive Return on Investment and give the firm a competitive edge in the marketplace.

Develops Business Requirements Document

Leads JAD/Brainstorming/one on one elicitation sessions

Creates Process, Work Flow and Data Entity Diagrams

Creates Scenarios, Use Cases, and Wire Frames

Performing Gap Analysis to Analyzes Business Impact

Analyzes Current Processes for Opportunities

Analyzes Application/Technical Options

Evaluates Risk Analyses and Alternatives

Develops Recommendations and Secures Buy-In through Influential Communications

Project Management and SDLC Life Cycle

Elicit and Define Business Requirements

Manages project life cycle through closure

Manages Project Implementation and Go Live

Creating User Acceptance Test Plans

Leads Quality and User Acceptance Testing

Manage and Report Budgets

Create Procedure and User Manuals

Updates documentation within SharePoint

Assists in Change Control Efforts / Analysis

Have Lead Small and Large Sized Projects

Versed in AGILE/SCRUM Methodologies

Installation of 3rd Party Vendor Software for Credit Reporting Product saved 2MM

Revived and delivered a failed in-house project to capture children’s educational results

Delivered project that enabled three casinos to run a simultaneous promotions that resulted

in 20MM in slot revenue at each location Led team effort to capture customer email and mobile

phone numbers for customer loyalty enrollment web-site Customer Mailing Fulfillment improvement project saved 1.5MM. Enabled company to gain entrance into Canadian Market and

realize 450K for early completion of deadline date. Led project to install new Vendor Chargeback/Rebate system to

process 285MM of claims accurately.

Project Plan Management

Stakeholder Expectations Management

Project Scope Analysis, task / time creation

Facilitates and leads Meetings (International)

Creates, Leads and Motivates Teams (Global)

Identifies Risks and Resolves Issues

Assesses 3rd Party Vendor Software Solutions

Negotiates with Business Users/IT Resources

Communication to all levels of management

Presentation Skills to Communicate Solutions

Measurable Results

Project Implementation