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Marcus K. Thompson
Bachelor of Science Applied Sociology 91 Byron Drive Richmond Hill, GA 31324 (910) 551-2869 [email protected]
Profile
As a responsible, motivated and culturally aware professional; I facilitate communication while valuing individual diversity and education. Efficiency in professional management and report systems while managing team members data collection and reports while achieving and surpassing company growth and retention. Career successes include service excellence, successful below budget project completion, open-ness to continuous learning and the ability to effectively communicate with people of diverse cultures and ages.
Skills Summary Project Management for
45 employees Professional Written
Correspondence Silkroad - Extensive Microsoft Office Self-Motivated CPT, ICD-9 DBCS, Power MHS,
ANSIR
72 wpm Misys Tiger, Misys
EMR ADP - Payroll Effective Time
Management Goal Attainment ATS – Applicant
Tracking System Evaluations Outcome Review Subject Matter
Expert in Excel
Employee Diversity Coordination
Responsible/ Dependable Adaxis/HES skills Everify experience Professional Visual, Verbal
and written Presentations 1:1 and large group instruction Retention Coordinator Misys Tiger, Misys EMR
Professional Experience
REAL ESTATE BROKER, REALTOR
Faculty/Staff Educator Point Of Contact Evaluate Personnel Work Performance Interfaces with Staff Placement and Retention Daily Acuity Evaluation to Determine Staff Cohesion Monthly staffing ; Budgeting Rounding on patients and family members Member of HIP Hospital Innovation/ Improvement Project Monthly Staff Focus Project Coordinator Board Certified and member of the National Association of Realtors (NAR) Coordinated Professional Loan Underwriting Rated Top-Producer 100% satisfaction rate among clients
CALCULATIONS ANALYST
Company Calculations Lead Trainer Spreadsheet Retirement Benefits Case Management Account Management For The Neiman Marcus Group, BASF, Alliant Techsystems INC, Coors, DHL Holdings,
Blount and Fanuc Robotics Daily patient acuity evaluation of units assigned to determine daily staffing Monthly staffing ; Budgeting Rounding on patients and family members Member of HIP Hospital Innovation/ Improvement Project
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Marcus K. Thompson
Bachelor of Science Applied Sociology 91 Byron Drive Richmond Hill, GA 31324 (910) 551-2869 [email protected]
Pioneered a Plan for Elements of Process, Increasing Process Flow, Decreasing Trouble Spots and Tracking Historical Data
Launched A High Efficiency Trending System Creating Solutions Including Black Belt Projects
HR - OFFICE MANAGEMENT
Directly Facilitate the Delivery of Professional Services Onboarding Experience Coordinate Personnel Education Policy Employee Conflict Resolution Coordinator Silkroad - Extensive ADP - Payroll ATS – Applicant Tracking System Adaxis/HES skills Everify experience Staff Performance Based Evaluation Successfully Maintained Office Flow While Operating Below Budget Increasing Revenue Statistical Data Analysis of Loss, Gains and Open Requisitions Initiated Infrastructure Development Established New Patient Pay Policies Incorporated Training Programs for Misys Healthcare Systems Supervision of Daily Activity and Client/Staff Interaction Company Payroll Budgeting Project Management for New Office Construction est. $900,000
Employment History
HARGRAY COMMUNICATIONS, HILTON HEAD ISLAND, SCHR Generalist/RecruiterFull Time 2016 - Current
PEOPLE SCOUT, CHICAGO, ILRecruiter/Staff Coordinator Full Time 2013 - 2016
PRUDENTIAL PENFED REALTY, FAYETTEVILLE NC Top Broker/AgentPart Time 2009-2012
FIDELITY INVESTMENTS, RALEIGH NC Senior Benefit Calculations AnalystFull Time 2005 – 2011
CAROLINA HEART PHYSICIANS, FAYETTEVILLE NC Office ManagerFull Time 2004 - 2005
Education
NORTH CAROLINA STATE UNIVERSITY–RALEIGH, NC 2003BACHELOR OF SCIENCE IN APPLIED SOCIOLOGYELECTED COLLEGE AMBASSADOR
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Marcus K. Thompson
Bachelor of Science Applied Sociology 91 Byron Drive Richmond Hill, GA 31324 (910) 551-2869 [email protected]
UNIVERSITY OF PHOENIXMASTERS IN BUSINESS ADMINISTRATION, EXECUTIVE MANAGEMENT 2013
References
On request
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