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1 Manufacturing Process A sequence of activities that is intende d to achieve a result (Juran). Quality of Manufacturing Process depends on Entry Criteria Task Definitions Validation Definitions Exit Criteria Entry Criteria Exit Criteria Validati on Definiti ons Task Definiti ons

Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Manufacturing Process A sequence of activities that is intended to achieve a result (Juran). Quality of Manufacturing Process depends on Entry Criteria Task Definitions Validation Definitions Exit Criteria. Task Definitions. Entry Criteria. Exit Criteria. Validation Definitions. - PowerPoint PPT Presentation

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Page 1: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

1

Manufacturing Process

A sequence of activities that is intended to achieve a result (Juran).

Quality of Manufacturing Process depends on

• Entry Criteria• Task Definitions• Validation Definitions• Exit Criteria E

ntr

y C

rite

ria

Exi

t Cri

teri

a

Validation Definitions

Task Definitions

Page 2: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Variation of Process Quality

• Outcomes of the process vary along the process life.

• The variation should follow a Normal Distribution with a

level of acceptable dispersion.

Causes of Variation

• Common Causes (Natural variation)Small, random forces that act continuously on the process.

• Special Causes (Assignable variation)

Extraneous to the process and interfere with the routine operation and normal dynamics of the process.

Page 3: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Average ?

Standard Deviation ?

Variance?

Allowed tolerance

Allowed tolerance

Ideal specification

*Allowed tolerance* is not equal to

Design tolerance

Design tolerance

Spec Width?

Page 4: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Average ?

Standard Deviation ?

Variance?

Ideal specification

Allowed tolerance

Allowed tolerance

*Allowed tolerance* is not equal to

Design tolerance

Design tolerance

Page 5: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Objective

To determine whether a process is staying in control or is

potentially moving out of control at a given point of time --

Process Monitoring

SPC Procedure

• Periodically select a sample of items, inspect and note the

result

• Determine a type of variation cause related to the result

• Take remedy actions, relevant to sources of variation

Page 6: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• Measures of Central Tendency

• Measures of Dispersion

• Population Distribution

• Sampling Distribution

• Central Limit Theorem

• Normal Distribution (Average, Standard Deviation)

• Standardized Normal Distribution; Z (0,1)

• Level of Confidence Interval

Page 7: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Data Collection and Plotting points

Sampling Distribution

Central Limit Theorem

Control LimitsRandomness

Positions of Upper and Lower Control Limits

Concept

Calculations

Control Limits Adjustment

Significant change of the process Signals of going “out of control”

Risks of Error: Type I error & Type II error

Page 8: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Variables Charts

• X-bar Charts

• R Charts

What are Variables Measurement

in a process ?

Attributes Charts

• P Chart

• C Chart

What are AttributesMeasurement

in a process ?

Page 9: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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X-bar Charts

To monitor process central tendency based on estimated process mean

R Charts

To monitor process variability based on estimated process range

Page 10: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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P Chart

To monitor proportion or fraction of process in a category

C Chart

To monitor count, or number of occurrences

Page 11: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• original process• a change in process mean• a change in process variation• a change in both mean & variation

UCL

LCL

CL

Back to 25

Page 12: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Center line, CL = Average of Sample Averages,

For 3-Sigma* limits,

Upper Control Limit, UCL

Lower Control Limit, LCL

Center Line, CL

X bar, sampling average

Sigma* = sigma of sampling distribution

X

RXUCL = + A2

LCL = - A2

RXTable 14.4 Control Chart Constants

Page 13: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Upper Control Limit, UCL

Lower Control Limit, LCL

Center Line, CL

R, sampling range

Sigma* = sigma of sampling distribution

Center line, CL = Average of Sample Ranges,

For 3-Sigma* limits, RUCL = D4

LCL = D3R

R

Table 14.4 Control Chart Constants

Page 14: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Sample Size(n) A2 D4D3

10

3

4

5

2.57501.023

2.28200.729

1.7770.2230.308

2.11400.577

Page 15: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Center Line, p bar

Upper Control Li

mit, UCLp

Lower Control

Limit, LCLp

Fraction defective, p

Center line, CL = Average of Sample proportion,

For 3-Sigma* limits,

p

UCL = + 3 p p (1- )pn

p p (1- )pn

LCL = - 3

Sigma* = sigma of sampling distribution

Page 16: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Upper Control

Limit, UCLc

Lower Control Li

mit, LCLc

Center Line, c bar

Number of defective, c

Center line, CL = Average number of characteristics,

For 3-Sigma* limits,

c

UCL = + 3 cc LCL = - 3 cc

Sigma* = sigma of sampling distribution

Page 17: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Page 18: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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To get Estimated process parameters :

1) How do we know the estimators are good enough?

2) How many samples should we need, and

How many groups of them?

3) What factors do we consider?

X p cR

Let’s discuss this !!Let’s discuss this !!Let’s discuss this !!Let’s discuss this !!

Page 19: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Sampling Basis: Concept of Rational sampling

• Homogenous items(Within-Groups and Among-Groups variations)

• Time-order Consecutive items

• Time-order Distributed items

Sample Size:

-- The most common “n” is 5

-- Large enough “n” to detect a defect count

X R

p c

Page 20: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Sampling Frequency

Depends on the nature of process and Opportunity of a

ssignable variation exposure

Initial Number of Samples, m

To make sure that we are observing a stable process, pr

actically 20, or 30, 40 of “m” should be located within C

ontrol Limits.

Page 21: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Easiness• Efforts

• Costs

Usefulness• Value of obtained information

• Company image

Then, which one we select, and Why So?

Page 22: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• A point lies outside the control limits• Any 2 of 3 consecutive points fall in the same A zone• 4 out of 5 consecutive points fall in the same B zone• 8 or more consecutive points lie on the same side of CL• 8 or more consecutive points move continuously in the same

direction either upward or downward

UCL (3 Sigma*)

LCL (3 Sigma*)

CL

Parameter

Sigma* = sigma of sampling distribution

Zone B

Zone B

Zone A

Zone A2 Sigma*

2 Sigma*

1 Sigma*

1 Sigma*

Page 23: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• Definition of a Stable Process

• Uses of Control Charts

Variable Charts

Attributes Charts

• Control Chart Restructuring: Why & When?

• Pre-Control

• Process Capability Study

• Process Improvement

Page 24: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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GREEN ZONE

USL

LSL

Target, CL

X

Red Zone

Red Zone

Yellow Zone

Yellow Zone

Initial Set-up: All 5 consecutive items must fall in Green zone

Periodically check: 2 items at a time

Page 25: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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To See No. 10

Quiz !?!

Page 26: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• Run Diagram VS Control Charts

• Specifications VS Control Limits

• Customer spec.

• Design spec.

• Detection VS Prevention Approach

• Points of control

• Rapid feedback system

• “Quality cannot be inspected into products”

Value of information?

Page 27: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• Inspection and Measurement errors

• Human Error

• Instrument Error: Standard & Calibration

• Management & Shop-floor Responsibility

Page 28: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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In Control

Capable

Out of Control

Not Capable

IDEAL

Page 29: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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• Conformity of outputs

• Process Capability Index

The range over which the natural variation of a process occurs as

determined by the system of common causes, i.e., “what the

process can achieve under stable conditions”

• Quality Assurance and Acceptance Sampling

A method of measuring random samples of lots or batches of

products against predetermined standards

• Risks of Error: Producer’s Risk VS Consumer’s Risk

Page 30: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Techniques• Failure Mode and Effects Analysis (FMEA)

Identification of all the ways in which a failure can occur, its e

ffect and seriousness estimation as well as corrective actions

recommendation

• Experimental Design or Design of Experiments (DOE)

Further study on Multi-Analysis of Variance (MANOVA)

• Taguchi Loss Function

Tolerance Design: The larger deviation from target the increa

singly larger losses incurred from variation allowed

Page 31: Manufacturing Process A sequence of activities that is intended to achieve a result (Juran)

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Management Frameworks

• Feigenbaum: SPC & Total Quality Control

• Deming and Total Quality Management (TQM)

• ISO 9000

• Six Sigma: Commitment of 3.4 ppm defect

SPC TQC CWQC TQM