Manu Jhamanu_jha@yahoo.comAustralian Permanent Resident, Indian Citizen

+61(0)431485860MelbourneDOB: 09.03.1981.

Overview

Manu is an IT Business Development professional who has performed successfully in varied roles and geographies (Australia, USA, Middle East and India): 3 years of growing the Testing Services business at Wipro, Melbourne 2 years of growing the Testing Services business at Wipro, Mumbai 3 years of experience covering Verification & Validation practices in Consulting, Pre-sales,

QA project management and Delivery/ implementation roles at Wipro, US and India 1 year of experience in Sales of end-to-end IT solutions in a new region at Gurgaon

Professional Experience

Wipro Technologies (May’06 – July’14)As a BDM (Practice Manager) for Testing Services (July’11–July’14, Melbourne) Responsible for business development of the Testing Services practice for the Australia and

New Zealand regions for ENU, RCTG and Manufacturing verticals/SBUs. Responsibilities included:

o Achieving financial targets of Order Book, Revenue and Pipelineo Providing thought leadership to solutions, value add / review proposalso Working closely with vertical Leadership & field teams to ensure service line

coverage & mindshare for targeted accounts

As a BDM (Practice Manager) for Testing Services (May’09-Jun’11, Mumbai)For the Testing services practice at Wipro Technologies: Responsible for business development of the Testing Services practice for the India, Middle

East and North Africa regions for all verticals/SBUs. Responsibilities included:o Achieving financial targets of Order Book, Revenue and pipelineo Providing thought leadership to solutions, value add / review proposalso Working closely with vertical Leadership & field teams to ensure service line

coverage & mindshare for targeted accounts

As a Test Consultant (Oct’08-May’09, Bangalore)Part of the IV&V and six sigma practice of the Process Excellence (PE) practice of Wipro Consulting Services (WCS). Responsibilities included: Consulting Project Delivery & Customer Satisfaction:

o To receive client appreciation and recognition of consultant’s expertise in subject matter as well as open potential avenues for future business

Knowledge sharing: o Ensuring timely availability of Best Practices, Lessons Learnt, white papers, client

presentations etc. on K Net (Knowledge Management portal) post-assignmento Development of re-usable artefactso Imparting training to / mentoring new joiners/junior consultants as required

Self-development:o Cross skilling on additional areas - Certifications/ achieve consulting competency on

both the certified areas

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o Attend soft-skills training/ appropriate leadership trainings and demonstrate implementation of the learning

o Identify and engage on a regular basis in any one professional forum Contribution to Business Growth:

o Contribute to Response to RFI and RFPs - Prompt, Qualitative, comprehensive responses as and when called for

o Contribution to development of new offerings for the IV&V practice in WCS- Jump-start kits, Assessment templates, checklists etc.

o Making of presentations to clients / prospects and help generate leads for consulting opportunities as required

As a Tools Consultant (Jun’08-Jul’08, Scottsdale)Feasibility assessment of the testing tools for a US based healthcare major. It entailed the following: Proof-of Concept of the HP TD for Quality Center (QC/ALM) tool Optimal licensing after preparing the detailed inventory with the customer and mutually

forecasting the requirements An implementation roadmap for test management tools in accordance with the QA process

and automation assessments which were also going on simultaneously

As an Onsite Lead for a manual Regression testing project (Nov’07-Feb’08, Iowa City)As an Onsite Lead for a team of four offshore members using QC/ALM tool: Had to define and prune the detailed scope and approach of the project in consultation with

the Client Arranged for Knowledge Transfer sessions with the Subject Matter Experts and the offshore

team Monitored the progress of the project and got all the clarifications which the offshore team

had regarding the application, the tools and processes used by the client Worked with the team to ensure full test coverage of the many modules of the application

and proper documentation especially in terms of execution reports and comments

As a Quality Center (QC/ALM) Tool Consultant for US based clients (Mar’07-Apr’07, Orlando, Jul’07-Oct’07, Delray Beach)Such roles entailed as a QC administrator, the following responsibilities: Configured the front- end of QC dashboard Performed Access and privilege control Imparted training to the new QC users Implemented and trained the testers on traceability of requirements, test cases and defects Report generation and structuring of test artefacts

As a Pre-Sales Consultant for the Testing Services practice (May’06- Mar’07, Bangalore Apr’07-Jul’07, Bangalore)Responsibilities included: Suggesting innovative solutions to customers’ RFXs Proactive business enablement, evolving client presentations Improving the internal workflow of the Pre-Sales team

Officer (Media), Bennett, Coleman & Company Ltd. (May’04 – June’04, Mumbai) Sales responsibilities included improving customer relationships with Times of India in the

form of continued use of TOI’s various communication vehicles, mainly advertisements in the flagship brands-TOI and ET

Business Development Executive, HCL Infosystems Ltd. (July’02 – July’03, Noida, Gurgaon)

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Business Development and Customer relationship management at the newly setup Gurgaon Regional Office, reporting directly to the Regional Head

Positioning HCL Infosystems as the desired End-to-End IT Solutions provider (by coordinating with various other HCL divisions and business partners) to organizations in this high potential and rapidly coming up region

Education

M.B.A. in Marketing (Major) and Information Systems (Minor), NMIMS, Mumbai, class of 2006

B.E. in Electronics (with Distinction), N.I.T. Jamshedpur, class of 2002

Achievements

Multiple client commendations on contribution to respective projects Received a pre placement offer from Wipro based on the summer internship project (part of

the MBA program at NMIMS) at Wipro Signed up Sony India, Hill & Associates, Schenck Jenson & Nicholson, Customs & Excise

(GOI), Gurgaon Gramin Bank etc. for the execution of various IT solutions as a BDE at HCL Certificate from the West Bengal Government for excellence in a surprise English essay

writing competition on “Energy Conservation” in 1993

Training & Certifications Registered PRINCE2 practitioner Certified on ITIL V3 foundation, attended ITIL V2 Service Delivery course Certified on BS ISO/IEC 27001:2005 Information Security Management System

Implementation, Lead Auditor Cleared the proficiency test for Six Sigma Black belt DMAIC training Trained on Agile Project Management and Project leadership Trained on Agile Scrum Master Testing Tools:

o Trained on and used HP TD for Quality Center (erstwhile Test Director) and Quality Center Dashboard

o IBM Certified Specialist Rational Quality Manager V3 Software Engineering Assessments and training - Wipro

o Testing 101 & 102 ; Veloci-Q 101 ;Reviews & Testing ;Software Configuration Management ;Pre- Sales 101 and Retail 101

Revenue Storm Demand Management workshop, e-learning Wipro Leaders’ Program Hands-on Leaders’ Program Power of Attitude Development of Need and Analysis

http://au.linkedin.com/pub/manu-jha/4/613/314/

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