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By:

Mark John AboChristian Dela Cruz

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Objectives of the Training

At the end of the training period, traineeshould be able to:

To experience the actual housekeepingoperation in a hotel establishment.

To learn more of the different work areas of the

housekeeping department like guestrooms,public areas and the linen and laundry areas.

To perform the standard operating procedure ofthe hotel, especially of the housekeepingdepartment.

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Definition of TermsCaddy

Carpet blower

Floor polisher

PerimeterPowder boy

Push broom

Public Area Attendant

Shampooing

Side Duties

Squeegee

Special Project (SP)

Stocking

Stripping(Guestroom)

Stripping (Public Area)

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Chapter IICompany

Profile

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Organizational chart of the Housekeeping Department of theManila Pavilion Hotel

Mr. Benny RosalesDirector of Rooms

Bong Vergara Robert Tan

Sonny Comia Ana Peralta

Mike Farin Ernie Villalon

Rod Sangle Leo Coronado

Romeo Trine Arnel Huit

Operations Supervisor

Mr. Arnold Cayanan

Asst. Exec.Housekeeper

Ms. Cherry Mejica

Exec. Housekeeper

Josie EstamoLinen and Laundry

Supervisor

Jeffrey Abcede

Michael Aranda

Alex Balangitan

Dean Bernal

Antonio Bernaldes

Arnaldo Busa

Verbo Cabada

John Leo Calahi

Melchor Felonia

Edgardo Lagrimas

Roland Loyola

Rolito Marcelo

Angelo Mercado

Rommel Natividad

Nestor Rodriguez

Amado Sanguisin

Ricardo Santiago

Conrado Santos

Ariel Tabarina

Carlo ValerosRoom Attendants

Alex Abellon

Joel Delantar

Mini Bar

Attendants

Malou Caayoan

Elen Liboon

Donato Alapar

Reynaldo Cualing

Noel Dionisio

Gil Ignacio

Armando Lozadas

Alejandro Oro

Anaceto Rabacal

Manuel Ortega

Marcial Sim

Public Area Attendant

Juliet Barrios

Edgardo Andal

Teresita GonzalesAdmin Housekeeping

Coordinator

Editha Asista

Myrna Reponte

Merly

Rodriguez

Marion TanaLinen &

Laundry

Attendants

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MARIA OROSA STREET

Manila

Doctors

Hospital

Medical

Center

Manila

Times Plaza

KFC

Araullo

High

School

WHO

Headquarters

Ermita Police

Station

PhilAm

Life

Center

Building

Rizal

Park

Department

of Tourism

U. N. LRT

Station

Agrifina

Circle

Light Rail Transit Line 1

U

N

I

T

E

D

NA

T

I

O

N

S

A

V

E

Location Map Of Manila Pavilion Hotel

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Chapter IIIHighlights of the Training

Trainees Experiences

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Mr. Dela Cruz while stocking the trolleywith supplies

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Mr. Abo while making-up the bed

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Mr. Abo while while using the carpetcolor sprayer

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Mr. Dela Cruz while setting-up thebathroom amenities

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Mr. Abo while doing the tile groutcleaning

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Mr. Dela Cruz while setting the tableamenities

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Mr. Abo while doing the under bed

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Mr. Dela Cruz while polishing thefloor

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Mr. Abo as linen boy

Mr. Abo as a storekeeper

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Chapter IV

Summary

Conclusions

Recommendation

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thank you...