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Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

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Page 1: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Managing The Online Student

Dr. Scholl Foundation Grant to

National Center for Missing and Exploited Children

Brought to you by TECH CORPS IL

Page 2: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

“Although there have been some highly publicized cases of abuse involving computers, reported cases are relatively infrequent. Of course, like most crimes against children,

many cases go unreported…(this), however, is not a reason to avoid using these services…A better strategy would be for children to learn how to be “street smart” in

order to better safeguard themselves in any potentially dangerous situation.”

- National Center for Missing and Exploited Children

Page 3: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Introduction

The Internet: A “New” Public Arena– New modes of expression– New kinds of communication– Worldwide participation– New risks– New opportunities

Page 4: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Introduction

Contents– Internet Hazards, Coping Strategies, and

Resources– Online Safety Resources– Balancing Protection, Privacy and Freedom of

Speech

Page 5: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards, Coping Strategies, and Resources

Page 6: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards . . .

Exposure to Inappropriate Behavior or Material Exposure to Physical Danger Commercial Fraud Hacking or Hurting Others Hoaxes Identity Theft Spam or Flaming Viruses

Page 7: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards . . .

Exposure to Inappropriate Behavior or Material

What You Should Know:

– Language– Pornography– Harassment– Hate Groups

Page 8: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards . . .

Exposure to Inappropriate Behavior or Material

How to Cope:– Teach students to evaluate sites for hidden biases

– Teach students the Online Safety Rules

– Discourage students from engaging in “email arguments”

– Pre-screen sites, supervise online and use “safe” search engines, use filters

– Report violations to NCMEC 1(800) 843-5678 or local authorities

Page 9: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards . . .

Exposure to Inappropriate Behavior or Material

Resources:

– Hatewatch• www.hatewatch.org

– FBI Guide to Online Safety• www.fbi.gov/library/pguide/pguide.htm

Page 10: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards . . .

Exposure to Physical Danger

What You Should Know:

– Pedophiles can use online services– A child’s disclosure of abuse must be reported – Check with your principal for proper

procedures for reporting abuse

Page 11: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Exposure to Physical Danger

How to Cope:

– Discuss online safety with students of all ages– If an incident has occurred – be sensitive– Repeat information ONLY to the proper

authorities– Follow-up to be sure the student is helped

Page 12: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Exposure to Physical Danger

Resources:

– The National Center for Missing and Exploited Children• www.missingkids.com

– Federal Bureau of Investigation (FBI) Field Offices• www.fbi.gov/contact/fo/fo.htm

Page 13: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Commercial Fraud

What You Should Know:

– Credit rights and consumer protection apply.– Losses are limited to $50 .– Report problems to your credit company the

FTC.

Page 14: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Commercial Fraud

How to Cope:

– Never give out passwords and pins to anyone.– Be careful about giving credit card numbers.– If an offer looks too good, it most likely is.

Page 15: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Commercial Fraud

Resources:

– Federal Trade commission Savvy Traveler Site• www.ftc.gov/bcp/conline/pubs/online/sitesee

– Federal Trade Commission Regional Offices• www.fbi.gov/ro/romap2.htm

– National Consumers League• www.nclnet.org

Page 16: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hacking or Hurting Others

What You Should Know:

– Hacker is anyone who maliciously tries to invade or interfere with your computer.

– Not all hacking is intended to cause harm.– Not all hacking is illegal.– Assume that hackers will hack any site.– Don’t do; don’t encourage it; don’t tolerate it.

Page 17: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hacking or Hurting Others

How to Cope:

– Stay informed.– Check your site routinely.

Page 18: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hacking or Hurting Others

Resources:

– Code for Responsible Computing• www.computerlearning.org/respcode.htm

Page 19: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hoaxes

What You Should Know:

– Get-rich-quick pyramid schemes – Chain letters and – Virus scares– “Virtually Hijacking” visitors to replica sites

Page 20: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hoaxes

How to Cope:

– Stay informed.– Use US Department of Energy’s Computer

Incident Advisory Capability Bulletin Service.– Report incidents to the legitimate site or to your

Internet Service Provider (ISP).

Page 21: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Hoaxes

Resources:

– US Department of Commerce• www.hoaxbusters.ciac.org

Page 22: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Identity Theft

What You Should Know:

– Others can use your email identity and email address.

– Others can access personal profile data you’ve published.

Page 23: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Identity Theft

How to Cope:

– Use only an alias or nickname in chat rooms.– Be careful about whom you email.

Page 24: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Identity Theft

Resources:

– Most states don’t currently have laws prohibiting this.

– Contact your local law enforcement office or your State Attorney General’s office

Page 25: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Spam and Flaming

What You Should Know:

– Spam: any unsolicited bulk email or postings to newsgroups

– Flaming: deluging an email box with angry emails that makes the computer unusable

Page 26: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Spam and Flaming

How to Cope:– Use common sense to avoid these problems.

– You have the right to have your name removed from lists.

– Don’t use your regular email account when you use a bulletin boards, chat rooms or web surveys.

– Post messages to newsgroups that are clearly related to the subject matter.

Page 27: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Spam and Flaming

Resources:

– Direct Marketing Association• www.the-dma.org

– Junkbusters Corporation• www.junkbusters.com

Page 28: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Viruses

What You Should Know:

– Most viruses are transmitted via email attachments.

– Other sources are files downloaded from a web site for newsgroup.

Page 29: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Viruses

How to Cope:

– Never open attachments – unless you know the source.

– Some viruses are spread before they are detected by the sender.

– Invest in good virus protection software.

Page 30: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Internet Hazards

Viruses

Resources:

– Computer Associates Virus List• www.cai.com/virusinfo

– PC Magazine Anti-Virus Program Reviews• www.zdnet.com/products/stories/reviews

Page 31: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Page 32: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Roles

Students:– Knowledgeable, empowered students are safer students.

– Encourage students to be responsible for themselves.

– Discuss safety rules.

– Negotiate rules that are appropriate to the age and maturity level.

– Enforce safety rules.

Page 33: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Roles

Parents:– Online safety begins at home.

– Stay involved and supervise online activities.

– Negotiate written online safety rules.

– Discuss any concerns with your children.

– Stay informed• Learn more about the Internet

• Learn how to track or restrict your child's online activities

• Become familiar with warning signs of trouble - NCMEC

Page 34: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Roles

Schools and Teachers:– Establish an Acceptable Use Policy (AUP).– Produce the policy in agreement form signed by

parents and students.– Review the AUP and Rules for Online Safety at

the start of each semester.

Page 35: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Roles

Knowledge:

A knowledgeable Internet user is a safe Internet user.

Page 36: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Resources

TECH CORPS Internet Safety Site:–Online Safety Quiz

• www.techcorps.org/resources/internetsafety/getnet.htm–My Rules for Online Safety

• www.techcorps.org/resources/internetsafety/myrules.htm–Safety Screen Saver

• www.techcorps.org/resources/internetsafety/screens.html–Safe Sites for Kids, Tweens & Teens

• www.techcorps.org/resources/internetsafety/kids.html

Page 37: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Resources

National Center for Missing & Exploited Children:– Child Safety on the Information Superhighway

• www.missingkids.com

– My Eight Rules for Safety• Click EDUCATION & RESOURCES• Click KNOWING MY EIGHT RULES FOR SAFETY

– Know the Rules Campaign for Teenage Girls• Click EDUCATION & RESOURCES• Click KNOW THE RULES PUBLIC-AWARENESS CAMPAIGN FOR

TEENAGE GIRLS

Page 38: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Online Safety

Resources

Parent and Teacher Resources:• TECH CORPS Online Safety Primer

www.techcorps.org/resources/internetsafety/primer.html– REVIEW Acceptable Use Policies – REVIEW Online Supervision – REVIEW Screening Inappropriate Materials

• Online Safety Rules Quiz www.techcorps.org/resources/internetsafety/quizzes.html

• Online Safety Rules Screensavers www.techcorps.org/resources/internetsafety/screens.html

• Evaluating Information on the Internet www.nytimes.com/learning/teachers/lessons/990304thursday.html

Page 39: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing Protection, Privacy & Freedom of Speech

Page 40: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Protection

Children have the right – to be safe.– right to privacy (under US law).– right to free speech (under US law).

Parents should decide a child’s access to the Internet.

Schools and libraries also share responsibility.

Page 41: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Freedom of Speech

The Internet is a “free speech zone.” Restrictions on online speech

– Must serve a “compelling interest.”– Must be “least restrictive” means of serving

that interest.

Page 42: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Privacy

Children’s Online Privacy Protection Act (COPPA)– Enacted in 1998 via the FTC– Took effect in April, 2000– Notice and consent requirements before

collecting personal information form a child

Page 43: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Privacy

COPPA – What You Should Know– May apply to general-purpose sites that are

visited by children.– Must get parental permission before collecting

personal information from children under 12.– Parents may access, delete and refuse any

further use or collection of personal data.

Page 44: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Privacy

COPPA – What You Should Know– Method of permission will vary

• Chat rooms or external sharing of information– mailed or faxed paperwork– telephone calls – credit card use – digital signatures

• Internal uses of information – can be granted via email with email confirmation reply or

telephone call

Page 45: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Privacy

COPPA: What You Should Know – Exempted sites:

• One-time homework help

• A single query to a Web site

• Sites that do not collect information online

Page 46: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Privacy

Where to learn more:– Federal Trade Commission

• www.ftc.gov/privacy/index.html

Page 47: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Balancing . . .

Children’s Other Rights– Keep open communication regarding online

safety rules.– Written AUP helps define rules.– Efforts to protect can conflict with other legal

rights:• The National Coalition Against Censorship

– www.ncac.org/cyberlibrary.html

Page 48: Managing The Online Student Dr. Scholl Foundation Grant to National Center for Missing and Exploited Children Brought to you by TECH CORPS IL

Conclusion

TECH CORPS wishes you and your student a safe journey on the Internet!