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Managing the Marathon
Note to attendees1. Thanks for your interest in Managing the Marathon!2. An accompanying job aid will be handed out in the
session. 3. About this presentation:
– it is built in a beta version of MS PowerPoint and some of the animations are not backward compatible
– the colors are set for presentation, not for printing. to print this presentation simple select “pure black & white” under the view menu and/or print menus
4. If you would like more information before the conference feel free to contact me by using [email protected]
See you at the conference!
If you always dowhat you’ve always done,
you will always getwhat you’ve always got.
Understanding yourself
Understanding others
Connecting
Stress
The power of team
Do unto others as you
would be done unto.
XTTHHEEYY
Understanding yourself
Understanding others
Connecting
Stress
The power of team
structured
detailed
realistic
challenging
bold
big
safe
thoughtful
value-based
fantasticpassionate
beyond yourwildest dreams
Demonstrated Behaviors
questioningdeliberatecautiousprecise
formal
strong-willedcompetitivedemandingdeterminedpurposeful
caringpatientsharingrelaxedencouraging
sociabledynamic
persuasiveenthusiastic
demonstrative
…on a bad day
suspiciousindecisivereservedstuffycold
overbearingaggressivecontrollingintolerant
driving
blanddocilereliantstubbornplodding
hastyfrantic
excitableindiscreet
flamboyant
Let’s do itLet’s do it
RIGHTRIGHTLet’s do itLet’s do it
NOWNOW
Let’s do it in a Let’s do it in a
CARINGCARING way way
Let’s do itLet’s do it
TOGETHERTOGETHER
BLOCKS!
questioningdeliberate
precise
formal
strong-willedcompetitivedemandingdetermined
caringpatientsharing
encouraging
dynamicsociable
persuasiveenthusiastic
Asks excellent fact-finding questionsAllows the team time to reflect and consider optionsDemonstrates care by attention to
detail Provides accurate and timely data
to support the projectPlays a questioning role within the
team, ensuring decisions made will have a viable benefit to the business
Gifts
Challenges
May appear cold, dispassionate and severeMay present so much information
that the team loses interestMay ask too many questions and
take too long to suggest a solutionMay show discomfort with an unstructured meetingMay become irritated with team mates who appear disorganized and unplanned
Excels at maintaining long-term relationships with team membersListens well and takes time to establish needsTakes a collaborative, partnership approach to implementationBrings a voice of reason to the team, ensuring new ideas are really in the best interest of the business
Gifts
May be seen as hesitant and lack a sense of certainty in proposing solutionsMay avoid confrontation or delivering a difficult message by sometimes taking the path of least resistanceMay appear to lack passion and/or excitement about their area of responsibilityMay be seen as slow to respond
Challenges
Brings great energy and enthusiasm to the roleSocializes well with the team and makes meetings positive and upbeatTakes a creative approach to solving problemsBelieves that anything is possible
and talks in a compelling way about future possibilities
Brings optimism to the team, inspiring others to embrace new ideas and concepts
Gifts
May make promises they cannot keep
May lose track of time, show up late, or run overMay forget the finer details by focusing too much on the ‘big picture’May lose interest in the project and fail to follow through completely
Challenges
Gifts
Sets clear targets for themselvesIs honest and direct with the teamPresents ideas and facts with absolute certaintyProvides a fast response to the team’s needsBrings energy and momentum to
the project
May be in a hurry to present a solution without always listening thoroughly to the business needsMay appear intimidatingMay sometimes move on to the next big opportunity before finalizing the details of the last oneMay be so single-minded that they
fail to anticipate problems or explore alternative approaches
Challenges
questioningdeliberate
precise
formal
strong-willedcompetitivedemandingdetermined
caringpatientsharing
encouraging
dynamicsociable
persuasiveenthusiastic
Understanding yourself
Understanding others
Connecting
Stress
The power of team
“We understand anotherperson in the same way
as we understand, or seek to understand,
ourselves. What we do notunderstand in ourselves,
we do not understandin the other person
either.”
?But….
How do I know
EXTRAVERSION
Flamboyant
Outspoken
Talkative
Involved
Bold
Action
Breadth
Gregarious
Outward Focus
INTROVERSION
Thoughtful
Observant
Intimate
Quiet
Depth
Cautious
Reserved
Reflective
Inward Focus
Attitude: Expressing Energies
I just LOVE planninglunch with him!
WOW, we are reallyin tune with each
other!
Bud Tina
She obviouslyhas her act
together
How nice,bonding already!
James Stephanie
INTROVERSION
Thoughtful
Observant
Intimate
Quiet
Depth
Cautious
Reserved
Reflective
Inward Focus
EXTRAVERSION
Flamboyant
Outspoken
Talkative
Involved
Bold
Action
Breadth
Gregarious
Outward Focus
HELLO!?!?!?!?!?Is anyone there?
I thought you wereHUNGRY!
sigh……Does she EVER
shut up long enoughto decide?
TinaStephanie
Rational Function: How we make decisions
Focus on the relationshipFEELING
THINKINGFocus on the task
CompetitiveDetachedFormal
ImpersonalObjective
Correct
CaringInformalConsiderate
InvolvedPersonal
Accommodating
Understanding yourself
Understanding others
Connecting
Stress
The power of team
If one does not
understand a person,
one tends to regard
them as a
foolfool. - CG Jung
be entertaining & stimulating be friendly & sociable be open & flexible
bore me with details ask me to work alone tie me down with routine
Do not
Do
Approaching and Communicating
be well prepared & thorough let me consider the details put things in writing
get too close or hug me be flippant on important issues change my routine without notice
Do not
Do
Approaching and Communicating
be patient & supportive give me time to answer work at my pace ask my opinion
spring last minute surprises push me to make quick decisions take advantage of my good nature
Do not
Do
Approaching and Communicating
be bright, brief and be gone be direct & to the point focus on results
try to take over hesitate or waffle focus on feelings
Do not
Do
Approaching and Communicating
ColorBurst!
Understanding yourself
Understanding others
Connecting
Stress
The power of team
Someone resettingmy trip computerbefore the endof the month.
Getting myfeet wet while
walking on water.
Elephantswalking on myflowers.
People talkingwhen
I’m interrupting.
STRESS
cautiousprecisedeliberatequestioningformalanalytical
competitivedemandingdetermined
strong-willedpurposeful
driver
caringencouragingsharingpatientrelaxedamiable
sociabledynamic
demonstrativeenthusiasticpersuasiveexpressive
BEHAVIORS
suspiciousindecisivereservedstuffycold
overbearingaggressivecontrollingintolerant
driving
blanddocilereliantstubbornplodding
hastyfrantic
excitableindiscreet
flamboyant
BAD
DAY
Stress Causepoor quality, time wasted, lack of structure
time out, fast action, place in controlStress Remedy
First Response
impatient
aggressive
irritable
demanding
Flipped Out
withdrawn
helpless
offended
misunderstood
Stress Causerejection, restricted flexibility, no fun
save face, outside the box, distractionStress Remedy
First Response
hasty
scream
indiscretion
throw things
Flipped Out
ice cold
mission to kill
no emotion
detached
Stress Causevalue violation, interruptions, unfair treatment
sincerity, personal contact, trust restorationStress Remedy
First Response
self doubt
hurt feelings
rumination
stubborn
Flipped Out
very critical
vicious
destructive
nasty
Stress Causelack of focus, indecisiveness, out of control
information, build a path forward, analysisStress Remedy
First Response
withdraw
split hairs
hesitate
go quietly
Flipped Out
lose control
cry
get loud
get emotional
Understanding yourself
Understanding others
Connecting
Stress
The power of team
TopQQ
uaualitilitieses
Problem solvingStandardsProcessAnalysis
Roles
Decision makingResultsDecisiveAssertive
AccountabilityCommitment
ValueTrust
ListensLoyalTeam
CreativityPersuasive
People SkillsInvolvement
Approach to task objectivesDeterminationPerformance
Discipline
ImpactAtmosphere
FeelingsAssistingFlexible
Shares Ideas
VisionDrive
EnthusiasmPositive thinkingCommunication
MeetingPlanning
OrganizationTime Mgmt
Process
A teamis a small number of people
with complimentary skills who arecommitted to a common purpose,performance goals, and approach
for which they hold themselvesmutually accountable.
The Wisdom of Teams1999 Harper Business Books
Introvert56%
Extravert44%
Feeling 11%
Thinking 89%
Introvert50%
Extravert50%
Feeling 50%
Thinking 50%
Introvert24%
Extravert76%
Feeling 65%
Thinking 35%
Introvert84%
Extravert16%
Feeling 47%
Thinking 53%
Listen in Color
Your team will follow Your team will follow by exampleby example
……know theknow the
shadow YOU cast!shadow YOU cast!
!It’s all up
to YOU
Peace
Thank you for attending!Please remember to complete and return your evaluation form following this session.
Session Code: [4111]