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Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

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Page 1: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Managing the Case Mix Index

Lisa Bazemore, MBA, MS, CCC-SLPDirector of Consulting Services

Page 2: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Objectives

1. The participant will understand the components of the case mix group and how Functional Independence Measures (FIM) scoring affects the payment for a inpatient rehabilitation stay.

2. The participant will be able to explain the concept of burden of care and describe how it is captured by the FIM instrument.

3. The participant will have performance management tools for improving facility reimbursement through proper assignment of the case mix group.

Page 3: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Basics

•Discharge-based system Payment is based on discharge information

•Single lump payment for each stay

•Case Mix Groups (CMG) 87 main groups 4 deaths 1 short stay

Page 4: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Case Mix Groups

• All inclusive* payment for each patient

• 353 payment categories

• The base rate from the government Range of average discharge rates $5,800 - $37,500

with no co-morbidity Range of average discharge rates $8,300 – $54,000

with the highest co-morbidity

* Blood transfusion excluded and certain medical education costs

Page 5: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

CMG - Case Mix Group

•Components:

Rehab Impairment Classification Comorbidities FIM Age

Page 6: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Comorbidity

• Definition: Specific patient condition secondary to principal

diagnosis or impairment Considered in context of principal diagnosis

• More than one comorbidity possible but does not include additional reimbursement

• Presence of comorbidity could impact cost of patient care

Page 7: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Comorbidity ImpactRIC - 01 - Stroke

Comorbidities Reimbursement

None $20,151.20

Tier 3 – ex., Systolic Heart Failure

$20,574.90

Tier 2 – ex., C-diff $23,160.48

Tier 1 – ex., Dialysis $24,402.22

Page 8: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Replacement Of Lower Extremity Joint

0801 ALOS W/O CM 6

Relative Wt. .4596 $2696.80

0802 ALOS W/O CM 8Relative Wt. .6004

$4602.25

0803 ALOS W/O CM 12 Relative Wt. .8901

$8811.58

0804 ALOS W/O CM 10Relative Wt. .7754

$7676.10

0805 ALOS W/O CM 13Relative Wt. .9763

$12169.01

0806 ALOS W/O CM 15Relative Wt. 1.1716

$17524.58

Motor > 49.55

Motor > 37.05 & < 49.55

Motor > 28.65 & < 37.05& Age > 83.5

Motor > 28.65 & < 37.05& Age < 83.5

Motor > 22.05 & < 28.65

Motor < 22.05

Replacement of Lower

Extremity Joint

Page 9: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Ways We Use FIM Data

•Establish CMG

•Measure Change (Outcomes)

•Compare ourselves to other program

Page 10: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Purpose

“The FIM instrument is intended to measure what the person with disability actually does, whatever the diagnosis or impairment, not what (s)he ought to be able to do, or might be able to do under different circumstances.” (IRF-PAI Training Manual Interim Version 10/03/01 page III-1)

Page 11: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Burden of Care

• The Concept of Burden of Care:

Refers to type and amount of assistance required for a disabled individual to perform basic life activities effectively

The question is: How much assistance does the individual receive from another person or by the use of an assistive device?

Page 12: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Weighted Motor Score Index

Item Weight

Eating .6

Grooming .2

Bathing .9

Dressing – Upper Body .2

Dressing – Lower Body 1.4

Toileting 1.2

Bladder .5

Bowel .2

Transfer Bed, Chair, W/C

2.2

Transfer Toilet 1.4

Transfer Tub, Shower Not included as item for CMG

Locomotion 1.6

Stairs 1.6

Total Maximum Motor Score – 84

Total Minimum Motor Score – 12 (“0’s” convert to “1’s” for CMG determination)

If Transfer to Toilet coded “0” – will be converted to a “2”

Page 13: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Motor Score Index

Item Score Weight ValueEating 5 .6 3Grooming 5 .2 1Bathing 4 .5 2UB Dressing 4 .2 .8LB Dressing 3 1.4 4.2Toileting 4 1.2 4.8Bladder 1 .5 .5Bowel 5 .2 1Transfer Bed, Chair, W/C 3 2.2 6.6Transfer Toilet 4 1.4 5.6Transfer Tub/Shower 4Locomotion 2 1.6 3.2Stairs 2 1.6 3.2

Total 37.5

Page 14: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Scoring Time Frames

• Most FIM items - Assessment period = 3 calendar days

• Function Modifiers - Bladder Frequency of Accidents & Bowel Frequency of Accidents = 7 day assessment period

Admission assessment timeframe includes 4 days prior to rehab admission plus first 3 days in rehab

Page 15: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Scoring Time Frames

• Discharge Assessment Time Frame encompasses the day of discharge and the 2 calendar days prior to the day of d/c.

• “Should reflect the lowest functional score within any 24-hour period within the 3 calendar days comprising the discharge assessment”.

Bowel and Bladder Frequency of Accidents still require 7 day look back

Bowel and Bladder Level of Assistance still require 3 day look back.

Page 16: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Keys to Success

• Accuracy of FIM scoring based on 24 hour per day and 7/day per week patient performance

• Timeliness of scoring

• Documentation must support scoring

Page 17: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

Are we getting paid for the work that we do?

Does it seem like your CMI is lower than your burden of care?

• Capturing the proper CMI is essential to enable you to staff appropriately.

• Since many of us predict staffing ratios based on patient acuity as realized through the CMI, it is important to capture what most closely reflects the care being rendered on the unit.

Page 18: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

FIM Scoring:• Evaluate your admission FIM scores• How does your admission FIM score compare to those in

your region and across the nation?

Page 19: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• FIM Scoring:

How do you compare to the weighted averages?

How do you compare to the unweighted averages?

How do you know which one to use?

Page 20: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

•FIM Scoring:

Identify the FIM items that are consistently falling outside of range

• FIM progression warnings• FIM comparison graphs

Train staff• Full item FIM training annually or greater• Proficiency testing annually or greater• Performance improvement plans to work on items outside

of range• FIM scoring hints in staff lounge areas

Communicate findings• Give staff reports of scoring averages and performance on

individual items

Page 21: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult to Score Items

• Bladder Level of Assistance:

Includes complete and intentional control of the urinary bladder and, if necessary, use of the equipment or agents for bladder control.

Do NOT use code “0”

If patient does not void due to renal failure and is on dialysis, score as a 7 – Complete Independence

Page 22: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult to Score Items

• Bladder Level of Assistance:

At level 7 – • Controls bladder completely and intentionally without

equipment or devices• Is never incontinent

Page 23: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult to Score Items

• Bladder Level of Assistance: At level 6 –

• Needs urinal, bedpan, catheter, absorbent pad, diaper, urinary collecting device, or urinary diversion

• If catheter is used, patient cleans, sterilizes, and sets up the equipment for irrigation without assistance

• If patient uses a device, assembles and applies device without assistance of another person

• Patient empties, removes, puts on, and cleans device

• Uses medication for control

• Has no accidents

Page 24: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Urinal Scoring:

6 – Patient retrieves urinal and empties it

5 – Urinal is set-up and/or is emptied by helper

4 – Patient needs help placing urinal in appropriate position, includes touching

Page 25: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Bladder Scoring Hints:

• 4 – Assistance with application of external catheter but can do rest of tasks – emptying and managing bags and tubing

• 4 – Needs only incidental help such as placement of equipment in his/her hand or help to performs just one of several tasks included in bladder management

• 3 – Requires help to insert catheter, emptying, managing bags & tubing

• 1 – Timed voiding programs

• 1 – Helper changes patient’s absorptive pad

Page 26: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Function Modifier-Bladder Frequency of Accidents:

Act of wetting linen or clothing with urine and includes bedpan and urinal spills

• 7 - No accidents• 6 - No accidents; uses device such as catheter, medication• 5 - One bladder accident including bed pan and urinal spills

in the past 7 days• 4 - Two bladder accidents including bed pan and urinal spills

in the past 7 days• 3 - Three bladder accidents including bed pan and urinal

spills in the past 7 days• 2 - Four bladder accidents including bed pan and urinal spills

in the past 7 days • 1 - Five or more bladder accidents including bed pan and

urinal spills in the past 7 days

Page 27: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Bowel Management:

Includes complete and intentional control of bowel movements

• including use of equipment or agents for control

FIM score is the lower of the scores for Level of Assistance and Frequency of Accidents

Do not use code “0” for Bowel Level of Assistance or Frequency of Accidents

Page 28: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Bowel Management-Level of Assistance:

At level 7 –• Controls bowel completely and intentionally• Never incontinent

At level 6 –• Requires bedpan, digital stimulation or stool softeners,

suppositories, laxatives, or enemas on a regular basis• Uses other medications for control

Page 29: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Suppository Scoring:

6 – Pt. self inserts

5 – Setup of supplies

4 – Helper lubricates and inserts suppository

1 – Pt. needs help with positioning, placement of absorptive pad, lubrication and insertion of suppository, and help to evacuate the bowel

Page 30: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Function Modifier-Bowel Frequency of Accidents:

Act of soiling linen or clothing with stool (includes bedpan spills)

• 7- No accidents• 6- No accidents; uses device such as ostomy,

medications, devices• 5- One accident in the past 7 days • 4- Two accidents in the past 7 days• 3- Three accidents in the past 7 days• 2- Four accidents in the past 7 days• 1- Five or more accidents in the past 7 days

Page 31: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Lower Body Dressing:

Dressing and undressing from the waist down, as well as applying and removing prosthesis

Must use clothing that is appropriate to wear in public

Commercially obtained sneakers with Velcro closures are not considered an adaptive device

Includes dressing and undressing from the waist down

Applying and removing a prosthesis or orthosis when applicable

Assess all of the steps that are performed

Page 32: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Lower Body Dressing:

Lower limb prosthesis-• If applied by patient and patient does not use the

prosthesis as a device and no other assistance is needed – 7

• If applied by patient and patient does use as device – 6

• If applied by helper and no other assistance is needed – 5 – set-up

Page 33: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Lower Body Dressing:

If patient dresses himself in bed, only needs helper to bring him his clothes, then 5 – setup

If patient dresses himself while standing and requires helper for steadying assistance – 4 – minimal contact assistance

Assistance with putting on anti-embolic stockings (compression stockings) is considered a set-up - level 5

Page 34: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Toileting:

3 Activities• Adjusting clothing before toilet use• Cleansing• Adjusting clothing after toilet use

Use of bedpan – addressed under items of Bladder Management and/or Bowel Management and Transfers

Page 35: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Transfers: Bed, Chair, Wheelchair:

Includes all aspects of transferring to and from a bed, chair and wheelchair

Including coming to a standing position if walking is the typical mode of locomotion.

During the bed-to-chair transfer, the patient begins and ends in the supine position

Lifting limbs: Lifting limbs:• Assistance with one limb only - Level 4• Assistance with two limbs - Level 3

Page 36: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Difficult To Score Items

• Wheelchair Transfers:

7 – Transfers in a safe and timely manner with no device 6 – Uses part of wheelchair in transfer, takes more than a

reasonable amount of time 5 – Assistance provided in locking brakes, positioning of chair 4 – Steadying assistance given, or help with one limb 3 – Helper provides assistance in lifting body 2 – Lot of assistance needed in lifting body 1 – Patient does not help or unable to bear weight

Page 37: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Determine what percentage of the time you are scoring a tiering comorbidity

Page 38: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Top Tiering Comorbidities

• Tier 1 V45.1 RENAL DIALYSIS STATUS V44.0 TRACHEOSTOMY STATUS V55.0 ATTEN TO TRACHEOSTOMY 478.31 VOCAL PARAL UNILAT PART 478.33 VOCAL PARAL BILAT PART 478.6 EDEMA OF LARYNX 478.32 VOCAL PARAL UNILAT TOTAL 478.34 VOCAL PARAL BILAT TOTAL

Page 39: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Top Tiering Comorbidities

• Tier 2 787.2 DYSPHAGIA 008.45 INT INF CLSTRDIUM DFCILE 041.7 PSEUDOMONAS INFECT NOS 438.82 LATE EF CV DIS DYSPHAGIA 579.3 INTEST POSTOP NONABSORB 008.42PSEUDOMONAS ENTERITIS

Page 40: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Top Tiering Comorbidities

•Tier 3 (Top 30)278.01 MORBID OBESITY357.2 NEUROPATHY IN DIABETES250.60 DMII NEURO NT ST UNCNTRL486.7 PNEUMONIA, ORGANISM NOS584.9 ACUTE RENAL FAILURE NOS682.6 CELLULITIS OF LEG342.90 UNSP HEMIPLGA UNSPF SIDE998.59 OTHER POSTOP INFECTION415.19 PULM EMBOL/INFARCT NEC250.40 DMII RENL NT ST UNCNTRLD250.80 DMII OTH NT ST UNCNTRLD515. POSTINFLAM PULM FIBROSIS250.70 DMII CIRC NT ST UNCNTRLD250.50 DMII OPHTH NT ST UNCNTRL507.0 FOOD/VOMIT PNEUMONITIS

•Tier 3 (Top 30)995.91 SIRS-INFECT W/O ORG DYSF518.81 ACUTE RESPIRATRY FAILURE998.32 DISRUP-EXTERNAL OP WOUND250.62 DMII NEURO UNCNTRLD342.91 UNSP HEMIPLGA DOMNT SIDE038.9 SEPTICEMIA NOS682.3 CELLULITIS OF ARM342.80 OT SP HMIPLGA UNSPF SIDE342.92 UNSP HMIPLGA NONDMNT SDE250.01 DMI WO CMP NT ST UNCNTRL518.5 POST TRAUM PULM INSUFFIC042. HUMAN IMMUNO VIRUS DIS284.1 PANCYTOPENIA434.91 CRBL ART OCL NOS W INFRC428.30 DIASTOLC HRT FAILURE NOS

Page 41: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Pay attention to the most commonly used comorbidity lists

Page 42: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Pull reports to show your CMG breakdown• Are you missing high acuity patients, low acuity patients?

Page 43: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Pay attention to the warnings to tell you when there is a mismatch between IGC and Etiologic diagnosis

Page 44: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Action Plan Suggestions:

Start with the documentation. Review charts to determine if your physicians are including IGC and etiologic conditions in their H&P. Are they correct?

Are all conditions being treated diagnosed in the physician assessments, consults, or progress notes? Audit, inservice, and follow-up.

Ensure that the coders are on top of the rehab coding process.

Page 45: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Breaking Down the CMI

• Action Plan Suggestions:

Communicate with the coders to be certain that the physician’s documentation is adequate enough to provide them with what is needed to select the most specific codes.

Inservice staff on FIM scoring regularly. Utilize proficiency exams.

Focus on staff education for accurate FIM scoring.

Page 46: Managing the Case Mix Index Lisa Bazemore, MBA, MS, CCC-SLP Director of Consulting Services

Questions?

Lisa Bazemore, MBA, MS, [email protected]

(202) 588-1766