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Managing Reluctance. May 8, 2012. Joellen Killion Senior Advisor Learning Forward 10931 W 71st Place Arvada , CO 80004- 1337 Joellen.Killion @ learningforward.org. Outcomes. Develop an understanding of the rationale behind reluctance to engage with a learning coach - PowerPoint PPT Presentation
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Managing Reluctance
May 8, 2012
Joellen Killion
Senior AdvisorLearning Forward
10931 W 71st Place
Arvada, CO 80004-1337
2
Outcomes
• Develop an understanding of the rationale behind reluctance to engage with a learning coach
• Acquire strategies for engaging reluctant teachers in productive learning conversations
Roles of CoachesReasons for Reluctance• Change-related– The change is unattractive– The destination looks worse
than where I am now– I do not understand what is
being proposed
Roles of CoachesReasons for Reluctance
• Self-related– The journey there looks
painful– I do not want to invest the
energy
Roles of CoachesReasons for Reluctance
• Organization-related– I don’t trust those who are
asking me to change– I don’t know if I’ll get support to
make the change– I don’t know if the organization
has the resources to support the change
Roles of CoachesReasons for Reluctance
• Outcome-related– I do not trust that
the change will help me or my students
– I don’t know what the change looks like
Roles of CoachesWhich reasons for reluctance
are most evident in your school or district?
• Change-related
• Self-related
• Organization-related
• Outcome-related
ALBERTA LEARNING COACH DEFINITIONStrategies for Change• Pause• Listen• Acknowledge• Reframe
9
4 Places to Pause
1. After a question is asked2. After someone speaks3. Waiting before answering4. A collective pause
Pausing
1010
Committed ListeningListen without
• Formulating a response • Finding fault• Piggybacking• Developing advice• Giving a solution• Changing the speaker’s direction
1111
Acknowledge
• Recognize the dissonance• Appreciate the challenge• Accept the feelings
Reframe• Reframing takes a situation and a
set of circumstances and then gives those "facts" a different meaning. This different meaning allows us to take a different approach and gives us new possibilities for the action that we might take and the responses we might make.
ALBERTA LEARNING COACH DEFINITIONProblem Opportunity
Weakness Strength
Impossibility Goal
ALBERTA LEARNING COACH DEFINITIONApplying Strategies• Consider one teacher that you
sense is reluctant to engaging with a learning coach.
• Identify one strategy that might work with this teacher.
• Share the strategy and the reason you think this strategy might work.
Take Aways
• What are you taking away from our session today?